George:
For what it's worth. I set up a similar scenario on a KX-TD500. What I did
was not use DISA at all. I setup the voice mail to answer the call,
allowing the customer to make their selection, using the UCD time table, I
overflowed to an extension on the voice mail that was assigned
Yo Michael-
Yes, KXTDA can solve this nicely. (Note the parenthetical decimal
numbers below refer to the locations in the programming screen
hierarchy, using the PC programming tool.)
In the DISA queuing timetable (3.5.3), you set up the sequence that
callers go through whilst waiting for ans
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