Bob:
Two scenarios present themselves here.
1. This messaging issue occurs when the ext. that is busy doesn't have
forwarding turned on. If the ext. was to FWD B/NA to voicemail, you wouldn't
have
that situation, and the call would go directly to vmail on a busy.
2. Since the condition you
Here's the scenerio:
TD system with TVS50 VPS configured for auto-attendant.
Caller dials the number, TVS answers, caller dials extension number. However,
this extension is currently in use.
Currently, the TVS says something like "This extension is busy. To hold press
1, otherwise press 2." If
2 matches
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