Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-06-11 Thread Daniel Barclay
Chris Davies wrote: Jochen Schulz wrote: ... In my experience, many web forms just don't accept plus characters in email addresses at all. Daniel Barclay wrote: Then those forms are broken (not accepting e-mail addresses properly), right? Yes. But that doesn't help those of us needing to e

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-06-11 Thread Chris Davies
Jochen Schulz wrote: >> ... In my experience, many web forms just don't accept plus characters >> in email addresses at all. Daniel Barclay wrote: > Then those forms are broken (not accepting e-mail addresses properly), > right? Yes. But that doesn't help those of us needing to enter information

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-29 Thread Erwan David
the domain part of the From: e-mail address, > > or am I missing something? > > > But I am also in charge of the web projects of CDCSS and half of the > people I deal on their Web projects are also the people I deal with > their IT helpdesk needs. In fact, this is a usual

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-29 Thread Zhang Weiwu
omething? > But I am also in charge of the web projects of CDCSS and half of the people I deal on their Web projects are also the people I deal with their IT helpdesk needs. In fact, this is a usual situation if you run a small company targeting small customers: you run several types businesse

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-27 Thread Andrei Popescu
l not always remember to follow this rule. > > Imagine this: > > Hi folks in CDCSS co ltd. I am Zhang Weiwu and will be responsible for > supporting your computer use. If you have a problem, please email me > (zhangweiwu at realss.com), but don't forget to add the word "C

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-27 Thread Camaleón
On Thu, 27 May 2010 20:09:13 +0800, Zhang Weiwu wrote: > On 2010年05月27日 12:32, Ron Johnson wrote: >> Email headers are the canonical solution for this type of problem. >> >> However, I can't discover any method by which one can add ad hoc >> headers to individual mails using Outlook, Thunderbird o

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-27 Thread Zhang Weiwu
;t forget to add the word "CDCSS helpdesk" in the email subject so that I can properly filter this. And compare to this: Hi folks in CDCSS co ltd. I am Zhang Weiwu and will be responsible for supporting your computer use. If you have a problem, please email me zhangweiwu+aid.cdcss at realss

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-27 Thread Camaleón
d to categorize it under customer company > "icd_ss". When I leave the post, others can easily get all my previous > communication context by looking at helpdesk support requests of > icd_css. It also makes it easy for a colleague to search other > colleagues' email in regar

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-26 Thread Ron Johnson
company "icd_ss". When I leave the post, others can easily get all my previous communication context by looking at helpdesk support requests of icd_css. It also makes it easy for a colleague to search other colleagues' email in regarding to helpdesk, since, such emails do not ha

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-26 Thread Stan Hoeppner
Zhang Weiwu put forth on 5/26/2010 10:53 PM: > On 2010年05月27日 11:43, Stan Hoeppner wrote: >> >> This is the exact opposite of what I stated. How can you make the above >> statement, given my original post? >> > > I feel this is an English problem. I said: >> For example, Stan Hoeppner thought

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-26 Thread Zhang Weiwu
On 2010年05月27日 11:43, Stan Hoeppner wrote: > > This is the exact opposite of what I stated. How can you make the above > statement, given my original post? > I feel this is an English problem. I said: > For example, Stan Hoeppner thought the email address is designed to be > readable, duplica

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-26 Thread Stan Hoeppner
Zhang Weiwu put forth on 5/26/2010 9:32 PM: > For example, Stan Hoeppner thought the email address is designed to be > readable, duplicating the use of DisplayName. This is the exact opposite of what I stated. How can you make the above statement, given my original post? Stan Hoeppner put fort

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-26 Thread Zhang Weiwu
post, others can easily get all my previous communication context by looking at helpdesk support requests of icd_css. It also makes it easy for a colleague to search other colleagues' email in regarding to helpdesk, since, such emails do not have much privacy concern and are made

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-26 Thread Zhang Weiwu
post, others can easily get all my previous communication context by looking at helpdesk support requests of icd_css. It also makes it easy for a colleague to search other colleagues' email in regarding to helpdesk, since, such emails do not have much privacy concern and are made

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-25 Thread Jochen Schulz
Daniel Barclay: > Jochen Schulz wrote: >> >> ... In my >> experience, many web forms just don't accept plus characters in email >> addresses at all. > > Then those forms are broken (not accepting e-mail addresses properly), > right? Sure. J. -- I like my Toyota RAV4 because of the commanding vi

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-25 Thread Daniel Barclay
Jochen Schulz wrote: ... In my experience, many web forms just don't accept plus characters in email addresses at all. Then those forms are broken (not accepting e-mail addresses properly), right? -- (Plain text sometimes corrupted to HTML "courtesy" of Microsoft Exchange.) [F] -- To UNSUBS

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-25 Thread Stan Hoeppner
Rick Thomas put forth on 5/25/2010 12:55 AM: > > On May 25, 2010, at 1:43 AM, Stan Hoeppner wrote: > >> To try to jam all of that information into the smtp address itself is >> silly. >> Again, this is what display names and sigs are for. > > Silly, perhaps for you or me, Stan. Not so for someb

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-25 Thread Camaleón
On Tue, 25 May 2010 12:02:11 +0800, Zhang Weiwu wrote: > Hello. In our company we use a email naming convention like this: > > Zhang Weiwu on Holz Project > > Problem being when a special email address is needed for Office IT, it > become too long for many web forms and email clients: > > Zhan

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-24 Thread Rick Thomas
On May 25, 2010, at 1:43 AM, Stan Hoeppner wrote: To try to jam all of that information into the smtp address itself is silly. Again, this is what display names and sigs are for. Silly, perhaps for you or me, Stan. Not so for somebody from another culture, where the chain-of-command from

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-24 Thread Jochen Schulz
Zhang Weiwu: > Hello. In our company we use a email naming convention like this: > > Zhang Weiwu on Holz Project > > Problem being when a special email address is needed for Office IT, it > become too long for many web forms and email clients: Are you sure that the problem is the length of the

Re: (OT) suggestion on terse wording of "IT Helpdesk"

2010-05-24 Thread Stan Hoeppner
Zhang Weiwu put forth on 5/24/2010 11:02 PM: > Hello. In our company we use a email naming convention like this: > > Zhang Weiwu on Holz Project > > Problem being when a special email address is needed for Office IT, it > become too long for many web forms and email clients: > > Zhang Weiwu the

(OT) suggestion on terse wording of "IT Helpdesk"

2010-05-24 Thread Zhang Weiwu
Hello. In our company we use a email naming convention like this: Zhang Weiwu on Holz Project Problem being when a special email address is needed for Office IT, it become too long for many web forms and email clients: Zhang Weiwu the support engineer of Office IT services of ICD SS So what

Helpdesk

2009-04-23 Thread WEBMAIL HELPDESK
The Helpdesk Program that periodically checks the size of your e-mail space is sending you this information. The program runs weekly to ensure your inbox does not grow too large, thus preventing you from receiving or sending new e-mail. To help us reset your space in our database prior to

Re: HelpDesk

2005-08-09 Thread Roberto C. Sanchez
On Tue, Aug 09, 2005 at 12:44:45PM -0300, Mariano Garcia wrote: > Quisiera contribuir con la comunidad de Debian como helpdesk o colaborando en > la correccion de sus manuales. > Esta lista es para discusiones de asuntos de usuarios en inglés. Si te interesa ayudar en desarrollar

HelpDesk

2005-08-09 Thread Mariano Garcia
Quisiera contribuir con la comunidad de Debian como helpdesk o colaborando en la correccion de sus manuales.   Mariano F. Garcia [EMAIL PROTECTED] Pergamino Buenos Aires Argentina skype: elektr0nx   1GB gratis, Antivirus y Antispam Correo Yahoo!, el mejor correo web del mundo Abrí tu cuenta

[LIM helpdesk #208] AutoReply: Important

2004-05-24 Thread Lookitsme Support via RT
Greetings, This message has been automatically generated in response to the creation of a trouble ticket regarding: "Important", a summary of which appears below. There is no need to reply to this message right now. Your ticket has been assigned an ID of [LIM helpdesk #208

Re: OT: Opensource Helpdesk App?

2002-04-03 Thread Karsten M. Self
on Mon, Apr 01, 2002, Michael Marziani ([EMAIL PROTECTED]) wrote: > Hey folks, > > I know this a good group of sysadmins hence my reason for asking this OT > question in this forum. I am currently researching helpdesk solutions > for my IT dept and we are trying to find a free app

Re: OT: Opensource Helpdesk App?

2002-04-02 Thread dsr
On Mon, Apr 01, 2002 at 07:23:01PM -0500, Michael Marziani wrote: > Hey folks, > > I know this a good group of sysadmins hence my reason for asking this OT > question in this forum. I am currently researching helpdesk solutions > for my IT dept and we are trying to find a free app

Re: OT: Opensource Helpdesk App?

2002-04-01 Thread Dave Price
ally a bugtracking app, but it works great as a helpdesk application too. - I am pretty certain it meets all of your criteria. aloha, dave pgpoarOc11niP.pgp Description: PGP signature

OT: Opensource Helpdesk App?

2002-04-01 Thread Michael Marziani
Hey folks, I know this a good group of sysadmins hence my reason for asking this OT question in this forum. I am currently researching helpdesk solutions for my IT dept and we are trying to find a free app. A very basic helpdesk will do: user authentication enter tickets assign tickets ticket