[Dbmail] Support Ticketing System and DBmail

2004-11-09 Thread Simon Buchanan
Hi there, We are starting to look into building a support ticketing system. Currently using postfix/dbmail for our mail servers, and PHP/MySQL for the web servers. Has anyone seen anything that is good? Can offer any suggestions? I was thinking of a perl script to grab the mail as it (to [EMA

Re: [Dbmail] Support Ticketing System and DBmail

2004-11-09 Thread Kenji
I need the ticketing system too. However I think it should be implemented as an external application, or at least it should be a plug-in type application. BTW, have you ever tried Request Tracker? http://www.bestpractical.com/rt/ RT is a ticketing system, and stores mail in db. The system also pro

Re: [Dbmail] Support Ticketing System and DBmail

2004-11-09 Thread Blake Mitchell
RT (http://www.bestpractical.com/rt/) is a great perl based ticketing system that has full mail integration. Simon Buchanan wrote: Hi there, We are starting to look into building a support ticketing system. Currently using postfix/dbmail for our mail servers, and PHP/MySQL for the web servers

Re: [Dbmail] Support Ticketing System and DBmail

2004-11-09 Thread Micah
If you want to roll your own in PHP, I have some code that I've been using for a maillist, that you can pipe an alias to and then PHP take it, and parse out the headers into an array, and give you a string containing the body. It's some ugly code, but it works, let me know if you want it and I'

Re: [Dbmail] Gentoo cannot open shared object file

2004-11-09 Thread Sri Gupta
On Tue, Nov 09, 2004 at 06:41:46AM +0800, S Koh wrote: > Hello > > Just just did a default install on a Gentoo System (Freshly created with > almost > all default settings) and have the following error. > > ./dbmail-util: error while loading shared libraries: libdbmail.0: cannot open > shared

Re: [Dbmail] Gentoo cannot open shared object file

2004-11-09 Thread Paul J Stevens
S Koh wrote: Hello Just just did a default install on a Gentoo System (Freshly created with almost all default settings) and have the following error. ./dbmail-util: error while loading shared libraries: libdbmail.0: cannot open shared object file: No such file or directory That's pretty

Re: [Dbmail] Support Ticketing System and DBmail

2004-11-09 Thread Paul J Stevens
If you need full email integration take a look at Roundup. http://roundup.sf.net It has all you need. Blake Mitchell wrote: RT (http://www.bestpractical.com/rt/) is a great perl based ticketing system that has full mail integration. Simon Buchanan wrote: Hi there, We are starting to look i

[Dbmail] Gentoo cannot open shared object file

2004-11-09 Thread S Koh
Okay Here is what I found the files are located in /usr/local/lib/dbmail After the installation using the "make install" command. I think the libraries are located in /usr/lib Any suggestions to change the config or install directories? S Koh wrote: > Hello > > Just just did a default instal

[Dbmail] dmail-imap and KMail

2004-11-09 Thread Sergey Spiridonov
Hi, I use dbmail-2.0 from cvs. It is a bit old, I took it some weeks after switching to the new db tables naming scheme. It works fine with mozilla, but Kmail 1.7 (KDE 3.3.0) from Gentoo duplicates all subfolders in all upper folders. If I have inbox/a/b Kmail displays it as 4 folders: inbo

Re: [Dbmail] Gentoo cannot open shared object file

2004-11-09 Thread Vincent Schut
Paul J Stevens wrote: S Koh wrote: Hello Just just did a default install on a Gentoo System (Freshly created with almost all default settings) and have the following error. ./dbmail-util: error while loading shared libraries: libdbmail.0: cannot open shared object file: No such file or d

Re: [Dbmail] Gentoo cannot open shared object file

2004-11-09 Thread Allen Ziegenfus
On the fine day of Tue, 09 Nov 2004 18:11:19 +0100 Vincent Schut <[EMAIL PROTECTED]> said very eloquently: > That could well be. I also just installed on a Gentoo machine, and > have the same problem. The files in /usr/local/lib that are created > are libdbmail.0.0.0, libdbmail.0 (link to libdbmai