Re: [AFMUG] customers with repeat DDoS attacks

2020-04-20 Thread Steve Jones
m:* AF *On Behalf Of *Steve Jones > *Sent:* Sunday, April 19, 2020 11:57 PM > *To:* AnimalFarm Microwave Users Group > *Subject:* Re: [AFMUG] customers with repeat DDoS attacks > > > > You could put a waivable 30 day suspension in your TOS, for first > infraction with a non w

Re: [AFMUG] customers with repeat DDoS attacks

2020-04-20 Thread Dennis Burgess via AF
Disconnect customer. Not worth the issues. Simple as that. [LTI-Full_175px] Dennis Burgess, Mikrotik Certified Trainer MTCNA, MTCRE, MTCWE, MTCTCE, MTCINE, MTCSE, HE IPv6 Sage, Cambium ePMP Certified Author of "Learn RouterOS- Second Edition" Link Technologies, Inc -- Mikrotik & WISP Support Ser

Re: [AFMUG] customers with repeat DDoS attacks

2020-04-20 Thread Ken Hohhof
harassing Buzz Aldrin and getting punched. From: AF On Behalf Of Steve Jones Sent: Sunday, April 19, 2020 11:57 PM To: AnimalFarm Microwave Users Group Subject: Re: [AFMUG] customers with repeat DDoS attacks You could put a waivable 30 day suspension in your TOS, for first infraction

Re: [AFMUG] customers with repeat DDoS attacks

2020-04-19 Thread Steve Jones
You could put a waivable 30 day suspension in your TOS, for first infraction with a non waivable 30 day suspension for a second within 36 months and 1500 dollar reconnect fee. The first one might have simply been beating some script kiddy in a fornite match. The second needs to hurt. 1500 is relat

Re: [AFMUG] customers with repeat DDoS attacks

2020-04-19 Thread Seth Mattinen
On 4/19/20 4:43 PM, Ken Hohhof wrote: Hadn't thought of that, is it feasible? If it's a console you could block ranges XBL or PSN are using. Blocking PC gaming might be harder. If you want to put the effort into either vs. the easier option of telling the customer they need to find a new ISP

Re: [AFMUG] customers with repeat DDoS attacks

2020-04-19 Thread Ken Hohhof
Microwave Users Group Subject: Re: [AFMUG] customers with repeat DDoS attacks We give 1 warning. Second time. Banned for 1 month. If they sign back up and get a second, banned for 1 year. I haven't had to do a permanent ban yet. Jim Bouse Owner - Brazos WiFi 979-985-5912 http:

Re: [AFMUG] customers with repeat DDoS attacks

2020-04-19 Thread Jim Bouse [Brazos WiFi]
We give 1 warning. Second time. Banned for 1 month. If they sign back up and get a second, banned for 1 year. I haven't had to do a permanent ban yet. Jim Bouse Owner - Brazos WiFi 979-985-5912 http://www.brazoswifi.com From: AF On Behalf Of Ken Hohhof Sent: Sunday, April 19, 2020 6:29 PM To:

Re: [AFMUG] customers with repeat DDoS attacks

2020-04-19 Thread Ken Hohhof
Hadn't thought of that, is it feasible? -Original Message- From: AF On Behalf Of Seth Mattinen Sent: Sunday, April 19, 2020 6:35 PM To: af@af.afmug.com Subject: Re: [AFMUG] customers with repeat DDoS attacks On 4/19/20 4:28 PM, Ken Hohhof wrote: > Has anyone come up with a su

Re: [AFMUG] customers with repeat DDoS attacks

2020-04-19 Thread Darin Steffl
Say it's happened too many times and disconnect service. Or bill $500 to turn service back on and stay as a customer. He'll learn fast. We had one a week ago and we warned them. Parent said kid gets a little heated playing games but defended them and got mad at us ha. I told them we don't cause t

Re: [AFMUG] customers with repeat DDoS attacks

2020-04-19 Thread Seth Mattinen
On 4/19/20 4:28 PM, Ken Hohhof wrote: Has anyone come up with a successful strategy for customers who manage to provoke repeated DDoS attacks against them, other than to disconnect their service? I’ve got one who just got their 3rd strike after 2 previous warnings. In 20 years in this busines