Re: com.google.ads.googleads.v20.common.Metrics issue with getAbsoluteTopImpressionPercentage()

2025-07-29 Thread Google Ads API and AdWords API Forum
at 5:22:25 AM UTC+5:30 peter@deptagency.com wrote: > Hi, is anyone else having an issue with the gradle package for google ads > API for retrieving the "*Impr. (Abs. Top) %*" metric? > > Using the gradle package "*com.google.api-ads:google-ads:38.0.0*", the

Re: api issue - high latency and deadline exceeded errors all of a sudden

2025-06-30 Thread 福堀陽介
Hi, Yesterday, we also had the same issue where RESOURCE_EXHAUSTED was returned. (It also happened last week.) Please investigate this as soon as possible and let us know if there is a problem with the API. 2025年6月24日火曜日 3:19:38 UTC+9 Google Ads API Forum Advisor: > Hi, > > Glad that

Re: api issue - high latency and deadline exceeded errors all of a sudden

2025-06-29 Thread 高新新
Hi, I have encountered the same issue. Below are the request logs. com.google.ads.googleads.v19.errors.GoogleAdsException: errors { error_code { quota_error: RESOURCE_EXHAUSTED } message: "Too many requests. Retry in 900 seconds." } request_id: "M-2M-ZHwCDnozqpOwNSYXQ" 在20

Google Ads Offline Conversion API Issue - Conversion Action Inactive Due to "Tag Not Filtering"

2025-06-27 Thread Paul Chen
*Background:* We're a company with extensive user data trying to stream offline conversions to Google Ads via API for our clients. *Current Setup:* - Conversion Action Type: CRM offline leads (tracking clicks) - Method: Google Ads API (no data source configured) - Issue: Conve

Re: issue with criteriaid

2025-06-27 Thread cv
Hello , Thanks for your reply. In many case the when I requesting when targeting a city or region or metro etc. based on canonical name I can see many same entryes with all other criteria are same. for example Canonical name : Rajpur,Gujarat,India with TragetType: City Country as IN state = ENA

Re: api issue - high latency and deadline exceeded errors all of a sudden

2025-06-23 Thread Matt Dworkin
Hi, To be clear, this quota issue happened out of nowhere. We were sending the same exact amount of requests as normal at the same cadence. The issue seems to have resolved itself, but wanted to flag it in case it was happening to others and something is going on. On Monday, June 23, 2025 at

RE: api issue - high latency and deadline exceeded errors all of a sudden

2025-06-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
essing into your API requests. To assist you further, please provide us with the below details: Affected Customer IDs The date the issue started How much time you waited before retrying a request Also, provide us with the complete API logs (request and response logs with request-id and request heade

Re: API Issue - High Latency and deadline exceeded errors all of a sudden

2025-06-23 Thread 'Arun S R' via Google Ads API and AdWords API Forum
. Please help fix this issue. On Sunday, June 22, 2025 at 10:08:00 AM UTC+5:30 GDZ wrote: > Same here, bunch of Quota errors last several hours > > On Saturday, June 21, 2025 at 6:34:55 PM UTC-4 Matt Dworkin wrote: > >> >> In case this is related, we've suddenly been hitt

RE: api issue - high latency and deadline exceeded errors all of a sudden

2025-06-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
to your API requests. To assist you further, please provide us with the below details: Affected Customer IDs The date the issue started How much time you waited before retrying a request Also, provide us with the complete API logs (request and response logs with request-id and request header) g

Re: API Issue - High Latency and deadline exceeded errors all of a sudden

2025-06-21 Thread GDZ
quot; > On Saturday, June 21, 2025 at 1:25:18 PM UTC-4 Haritha Devalla wrote: > > Hi Team, > > We are facing high latency with the API calls and are also seeing deadline > exceeded errors for most of the accounts for the past two hours. > Could you please

Re: API Issue - High Latency and deadline exceeded errors all of a sudden

2025-06-21 Thread Matt Dworkin
exceeded errors for most of the accounts for the past two hours. Could you please look into this at the earliest and let us know if there is any issue with the API currently. Thanks, Haritha -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdevelop

API Issue - High Latency and deadline exceeded errors all of a sudden

2025-06-21 Thread 'Haritha Devalla' via Google Ads API and AdWords API Forum
Hi Team, We are facing high latency with the API calls and are also seeing deadline exceeded errors for most of the accounts for the past two hours. Could you please look into this at the earliest and let us know if there is any issue with the API currently. Thanks, Haritha

searchStream API issue

2025-06-09 Thread Adrian Neacsu
Hi, I implemented - a couple of years ago - V13 for adwords API - click report, but now is not working. We moved to another server with PHP 8.3, installed API library from: https://github.com/googleads/google-ads-php Ran composer, installed dependencies, protobuf, gRpc. I have an ini file with:

Re: facing an issue in campaign creation specifically bidding_strategy

2025-05-15 Thread Marketing M5AZN
Dear Google Ads API Support Team, Thank you for your response. Please find below the full details, including the cURL request, headers, payload, and the response (including the request ID). You're welcome to use my credentials (e.g., customer ID, developer token) to reproduce the issue. I

Change bid strategy Issue

2025-05-13 Thread Nikitha Kariappa
Hi Team, I’m trying to update a campaign’s bid strategy from MAXIMIZE_CONVERSION_VALUE to MAXIMIZE_CONVERSIONS using the Python SDK, but I’m encountering the following error *Request:* update_mask { paths: "resource_name" paths: "maximize_conversions" } update { resource_name: "customers/

Issue with Conversion Upload – "CONVERSION_PRECEDES_EVENT" Error

2025-05-05 Thread 'Linh Omega' via Google Ads API and AdWords API Forum
Hi Google Support, I’m encountering an issue while uploading a conversion to the Google Ads API. Below is the request payload I sent: { "customer_id": "8743945076", "conversions": [ { "gclid": "Cj0KCQjw

Re: issue with access parental status and household income

2025-05-05 Thread 'Srinidhi Mahanthe V' via Google Ads API and AdWords API Forum
Hi, Any updates on this? Regards, Srinidhi On Wednesday, April 30, 2025 at 2:33:14 AM UTC+5:30 Google Ads API Forum Advisor wrote: > Hi Srinidhi, > > I have raised your concern with the rest of our team and one of my > teammates will reach out to you once we have an update. Meanwhile, your

Re: issue with access parental status and household income

2025-04-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Srinidhi, I have raised your concern with the rest of our team and one of my teammates will reach out to you once we have an update. Meanwhile, your patience is appreciated. Thanks, Google Ads API Team Feedback How was our support today? [2025-04-29 21:02:27Z GMT] This message is in rel

Re: issue with access parental status and household income

2025-04-29 Thread 'Srinidhi Mahanthe V' via Google Ads API and AdWords API Forum
owlist. But as I mentioned I'm able to retrieve rest of the dimensions available in https://developers.google.com/google-ads/api/reference/rpc/v19/AudienceInsightsDimensionEnum.AudienceInsightsDimension. So, please confirm what is the exact issue with retrieving these two above mentioned

Re: issue with access parental status and household income

2025-04-27 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, You can find the details about "PARENTAL_STATUS" and "INCOME_RANGE" in the document "About demographic targeting". As you can see, it is not specifically mentioned that the account should be allowlisted for these dimensions. Thanks, Google Ads API Team Feedback How was our support today?

Re: issue with access parental status and household income

2025-04-27 Thread 'Srinidhi Mahanthe V' via Google Ads API and AdWords API Forum
Hi, I wanted confirm that *AudienceInsightsService* works fine if I try for the below dimensions, CATEGORY, KNOWLEDGE_GRAPH, GEO_TARGET_COUNTRY, SUB_COUNTRY_LOCATION, AFFINITY_USER_INTEREST, IN_MARKET_USE

Re: issue with access parental status and household income

2025-04-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Please find the below responses for your queries: 1) Is there any specific API to retrieve the household income? Please be informed that there is no specific API within the Google Ads API to directly retrieve household income data. 2) GenerateInsightsFinderReportRequest Once I generate a U

Issue with Creating Campaign - Invalid Bidding Strategy Context

2025-04-25 Thread Ashish Chaturvedi (Ashu)
*Dear Google Ads Support Team,* I am experiencing an issue while attempting to create a *Demand Gen Campaign* using the Google Ads API. The campaign budget and bidding strategy were created successfully, but I am encountering an error when trying to create the campaign itself, specifically

Re: issue with access parental status and household income

2025-04-25 Thread 'Srinidhi Mahanthe V' via Google Ads API and AdWords API Forum
ads/api/docs/concepts/call-structure#request_headers>) > > generated on your end. This information will help to replicate the issue > from our end. > > You can send the details via* Reply privately to the author option, *or* > direct private reply *to this email*.* > Thanks, &

Re: issue with access parental status and household income

2025-04-24 Thread 'Srinidhi Mahanthe V' via Google Ads API and AdWords API Forum
Hi, Could please let me know if there is any update on this issue? Regards, Srinidhi On Wednesday, April 23, 2025 at 11:12:00 PM UTC+5:30 Srinidhi Mahanthe V wrote: > Hi , > > I have sent two private message. Can you help confirm if you have received > one? > > > Reg

RE: issue with access parental status and household income

2025-04-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
logs (request and response with request-id and request header) generated on your end without redacting any information along with your Google Ads customer Id in order to investigate the issue further. If you are using a client library and haven't enabled the logging yet, I would request y

Issue with access parental status and Household income

2025-04-22 Thread 'Srinidhi Mahanthe V' via Google Ads API and AdWords API Forum
Hi Team, I'm facing issues while trying to access the parental status and Household income. Below I have provided the document from which trying to access, https://developers.google.com/google-ads/api/reference/rpc/v19/AudienceInsightsDimensionEnum.AudienceInsightsDimension https://developers.goo

Issue with CriteriaID

2025-04-22 Thread cv
Hi Team, I can see that there is 2 different CriteriaID for the same CanonicalName. CanonicalName : Las Vegas,Nevada,United States has 2 CriteriaID (1022639 and 9197757) how I can identify which need to use? Thanks, -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our bl

Re: issue with generateshareable previews service

2025-04-15 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hey Ramanajee, Hope you're doing well. There are no updates here as of yet. A member of the team will reach out to you as soon as there's an update to share. Thanks, Laura Chevalier Google Ads API Team Feedback How was our support today? [2025-04-15 18:33:29Z GMT] This message is in relatio

Re: issue with generateshareable previews service

2025-04-15 Thread Ramanajee
; There are no updates to share on this issue quite yet. Rest assured we >> will reach out to you as soon as there is an update to share. >> >> >> Thanks, >> >> [image: Google Logo] >> Laura Chevalier >> Google Ads API Team >> >> &

Issue Uploading Conversions via API - "Enhanced Conversions for Leads" Error Despite Setting

2025-04-13 Thread Sarvani Deekshitula
Hi Google Ads API Support Team, We are encountering an issue when uploading website-related conversions via the uploadClickConversions method of the Google Ads API. *Our Setup:* - We have a Google Ads conversion action with the source set to "Import from clicks" (conversion

RE: issue creating demandgenvideoresponsiveadinfo instance – dict vs protobuf initialization

2025-03-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I understand you're encountering a "dict: google.ads.googleads.v18.common.DemandGenVideoResponsiveAdInfo" error when creating a Demand Gen Video Responsive Ad. While the official Google Ads API documentation details the structu

Issue Creating DemandGenVideoResponsiveAdInfo Instance – Dict vs Protobuf Initialization

2025-03-26 Thread Fausto Esthela Espinoza
*Hi everyone,* I'm currently working with the Google Ads API v18 to create a Demand Gen Video Responsive Ad, and I've run into a confusing issue when trying to initialize the DemandGenVideoResponsiveAdInfo. *When I attempt to initialize the object like this:* DemandGenA

Re: issue with customer match upload – low match rate and no users available

2025-03-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, I have raised your concern with the rest of our team and one of my teammates will reach out to you once we have an update. Meanwhile, your patience is appreciated. Thanks, Google Ads API Team Feedback How was our support today? [2025-03-03 16:24:19Z GMT] This message is in relation to

Re: issue with generateshareable previews service

2025-03-03 Thread Ramanajee K
Thank you for your response. On Mon, 3 Mar 2025 at 19:58, Google Ads API Forum Advisor < adsapi@forumsupport.google> wrote: > Hi Ramanajee, > > There are no updates to share on this issue quite yet. Rest assured we > will reach out to you as soon as there is an update to s

Re: issue with generateshareable previews service

2025-03-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Ramanajee, There are no updates to share on this issue quite yet. Rest assured we will reach out to you as soon as there is an update to share. Thanks, Laura Chevalier Google Ads API Team Feedback How was our support today? [2025-03-03 14:28:08Z GMT] This message is in relation to case

Re: issue with generateshareable previews service

2025-03-03 Thread Ramanajee
Hi, Any update on this? On Thursday, 20 February 2025 at 21:47:10 UTC+5:30 Google Ads API Forum Advisor wrote: > Ramanjee: > > This is a know problem that was just discovered. The Preview engineering > team is investigating and I will reply as soon as I receive an update. > > Thanks, > [image:

Re: issue with customer match upload – low match rate and no users available

2025-02-28 Thread Swat Google App
Hi, I hope you're doing well. I wanted to follow up on the issue regarding the low match rate. Have there been any updates on this? Please let me know if any further details are needed from my side. Looking forward to your response. Best regards, Carlos Vicente On Tuesday, Februa

RE: the issue of inconsistent metrics.click data in geographic_view

2025-02-26 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. In order to assist you further, could you please share the uncropped UI screenshot by highlighting the fields that you are trying to retrieve from the geographic_view report via the Google Ads API? You can send the details via

The issue of inconsistent metrics.click data in geographic_view

2025-02-25 Thread toby xiong
My GAQL query is as follows: SELECT customer.id, customer.descriptive_name, campaign.id, campaign.name, ad_group.id, ad_group.name, geographic_view.country_criterion_id,segments.geo_target_region, segments.date, metrics.clicks, metrics.conversions_value, metrics.conversions, metrics.cost_micros

RE: issue with customer match upload – low match rate and no users available

2025-02-24 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
troubleshooting steps to deal with the match rate issue. The data was not hashed before it was uploaded. The data was not correctly formatted before it was hashed. You are comparing against match rates in a different system. Also, please be aware that starting on March 6, 2024, if consent is

Issue with Customer Match Upload – Low Match Rate and No Users Available

2025-02-24 Thread Swat Google App
I’m experiencing issues with *uploading data to a Customer Match list* in Google Ads via API. The *OfflineUserDataJob* process runs *without apparent errors*, but users *are not available for display or search*. *Technical details:* - The *upload is performed using the CONTACT_INFO key typ

RE: issue with generateshareable previews service

2025-02-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Allow me to check this issue with the rest of our team and one of our colleagues will reach out to you once we have an update on this issue. Thanks, Google Ads API Team Feedback How was our support today? [2025-02-19 19

Issue with GenerateShareable Previews Service

2025-02-19 Thread Ramanajee
Dear Support Team, I am encountering an issue with the GenerateShareable Previews Service, which is returning an "ASSET_GROUP_DOES_NOT_EXIST_UNDER_THIS_CUSTOMER" error from the API. Please review the attached logs for further details. If you require any additional information or a

Re: issue with a test manager account

2025-02-18 Thread Danil Antonov
The customer ID of the manager account we want to unlock the sub-accounts creating by linking one of the client's prod accounts is: "833-788-6862" On Tuesday, February 18, 2025 at 4:55:18 PM UTC+2 Google Ads API Forum Advisor wrote: > Hi, > > In order to assist you further, could you please s

Re: issue with a test manager account

2025-02-18 Thread Danil Antonov
gle-ads/answer/6372672?hl=en&ref_topic=3121776&sjid=337915846609879572-NC#:~:text=manager%20account.-,Instructions,-How%20to%20grant> > > which guides you step by step on how to add the email ID with the necessary > access level. > > Note that our team can only help y

Re: issue with a test manager account

2025-02-18 Thread Danil Antonov
Previously I thought that to unlock the sub-accounts creation on my "prod-like" manager account we needed to "link existing sub-account" to our manager account. But now you say that we need to link the user with Access & Security. Please clarify, which method should I use to unlock the sub-acco

Re: issue with a test manager account

2025-02-17 Thread Danil Antonov
Thank you. But if so, we don't have the functionality to specify the access level for the invited production sub-account to set it to "email only", or any other level. I'm an admin in "prod-like" manager account. You mentioned ("email-only" when linking the sub-account because the available o

Re: issue with a test manager account

2025-02-17 Thread Danil Antonov
Thank you for your response When you say "You need to link a production sub-account" do you mean that I need to link one of the production sub-accounts to my "prod-like" manager account to unlock the sub-account creation feature? If so, we can't specify an access level - not only "email only",

Re: issue with a test manager account

2025-02-14 Thread Danil Antonov
Hello, we've sent a linking invitation from our "prod-like" manager account to one of the prod sub-accounts: 1. Accounts 2. + 3. Link existing account 4. Send an invitation to the account. On the Sub-account settings -> Sent Link Requests there is no functionality to limit access to "email-only"

Re: issue with identity verification - verification in progress without submission

2025-02-12 Thread INTERMAINT Saudi
I have the below massage. Thanks for submitting your information. We'll review it and get back to you in a few days. therefore, I am not able to renew my subscription, and all my data will be lost On Wednesday, 7 August 2024 at 00:16:47 UTC+3 Google Ads API Forum Advisor wrote: > Hi Ashwitha,

RE: issue with scheduled offline conversion uploads showing "no changes"

2025-02-12 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
creenshots that clearly show the specific conversion action names or IDs associated with your Google Ads customer ID for which you are encountering the issue? You can send the details via Reply privately to the author option, or direct private reply to this email. This message is in relati

Issue with Google Ads Query for shopping_product Metrics – Date Segmentation Error

2025-01-27 Thread Bipasha Roy
The query below is showing as valid in the query builder, but when I attempt to run it, I receive the following error message: SELECT shopping_product.title, metrics.cost_micros, metrics.conversions, metrics.clicks, metrics.conversions_from_interactions_rate, segments.mo

Issue with Google Ads Query for shopping_product Metrics – Date Segmentation Error

2025-01-27 Thread Bipasha Roy
The query below is showing as valid in the query builder, but when I attempt to run it, I receive the following error message: const query = SELECT shopping_product.title, metrics.cost_micros, metrics.conversions, metrics.clicks, metrics.conversions_from_interactions_rate, segments.month

RE: google ads api latency issue

2025-01-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I understand that you are observing latency in the API calls. In order to assist you further, could you provide us with the complete API logs (request and response logs with request-id and request header) generated at your end f

GOOGLE ADS API LATENCY ISSUE

2025-01-19 Thread SHUBHAM TANDAN
Hi Team, Please confirm as I am seeing latency in the api calls and request is taking longer time. Is this actual incident others also facing in google ads ? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=

RE: issue assigning billing profile to advertiser using php library apis

2025-01-05 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. I understand that you are encountering the 'NO_SIGNUP_PERMISSION' error when trying to assign a billing profile to an advertiser using the Google Ads API. The 'NO_SIGNUP_PERMISSION' error means that the billing setups can only b

Issue Assigning Billing Profile to Advertiser Using PHP Library APIs

2025-01-03 Thread Harshal Patil
I am currently attempting to assign a billing profile to an advertiser using the Google Ads PHP library APIs. However, I encountered an issue where the API responds with an error, indicating that the customer does not have permission to sign up for billing or use the specified payments

Re: issue regarding cpc deduction

2025-01-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, I'm adding another support team for their expertise in troubleshooting your issue. You should receive an email to assist you shortly. This message is in relation to case "ref:!00D1U01174p.!5004Q02vGr4D:ref" (ADR-00280251) Thanks, Google Ads API Team Feedback How was ou

Re: issue regarding cpc deduction

2025-01-02 Thread 'Khushmesh Thakur' via Google Ads API and AdWords API Forum
My Google Ads Customer ID Number is 148-551-3986 On Thursday, 2 January 2025 at 10:15:22 UTC+5:30 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for contacting the Google Ads API support team. > > The concerns related to Google Ads UI are out of scope for the Google Ads > API team. Co

RE: issue regarding cpc deduction

2025-01-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. The concerns related to Google Ads UI are out of scope for the Google Ads API team. Could you please provide us with a Google Ads customer ID so that we can route you to the appropriate support team? Kindly note that our team can on

Issue Regarding CPC Deduction

2025-01-01 Thread 'Khushmesh Thakur' via Google Ads API and AdWords API Forum
to know if anyone else has experienced the same issue. Also, I would appreciate any advice on how to tackle this situation. I have attached the relevant snapshots for your review. Kindly have a look and let me know your thoughts. Thank you in advance

Issue Retrieving Ad IDs for Ad Variation Experiments

2024-11-20 Thread Tayyab
encountering an issue: I cannot retrieve the original and modified Ad IDs from the *experiment* or *experiment arm* resources via the API. Could you please assist me in understanding how to access the original and modified Ad IDs for an Ad Variation experiment? Thank you for your support

RE: duplicate image issue with different asset ids

2024-11-05 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that the concerns related to Google Ads account(UI) are out of scope for the Google Ads API support team as our team specializes in Google Ads API related concerns and technical implementations only. So, I would requ

Duplicate Image Issue with Different Asset IDs

2024-11-05 Thread 任Robin
Hi team, I encountered an issue while using the Google API. During the process, I tried to fetch Asset group by API, and the response show that *two assets with different IDs have the exact same image* and can be* linked to the same asset group*. Why do two assets with different IDs have the

Re: issue with a test manager account

2024-10-30 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Yes, your understanding is correct. Linking a client’s sub-account that meets the eligibility criteria (e.g., $1000+ spent in the past 90 days) will enable your "prod-like" account to unlock the ability to create sub-accounts within its hierarchy. This message is in relation to case "ref:!0

Re: issue with a test manager account

2024-10-30 Thread Danil Antonov
Thank you very much! So, this way, if the client's sub-account follows the requirements to create sub-accounts ($1000 spent +, etc.), we will unblock the sub-account creation in our prod-like account, is this right? On Tuesday, October 29, 2024 at 4:32:24 PM UTC+2 Google Ads API Forum Advisor w

Re: issue with a test manager account

2024-10-29 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Yes, you’re correct that you can link one of the client's accounts to your "prod-like" account with "email-only" access. When you send the link invitation from your side, you can set the access level to "email-only" at that time. Once the client accepts the invitation, the "email-only" acce

Re: issue with a test manager account

2024-10-29 Thread Danil Antonov
Thank you very much for the details! Am I right understand, that we can Link one of the client's accounts to our "prod-like" account with "email-only" access? If so, is this "email-only" access being set on link invite sending on our side, or will the client need to set this "email-only" access

RE: issue with a test manager account

2024-10-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Please find the answers for your questions below: 1. Am I correct about the Google Ads rules and policies above? You're correct that verified Business Names & Logos are generally accessible only for verified Google Ads accounts

RE: issue with impression data in performance max campaign placements in v18

2024-10-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. According to the release notes, the performance_max_placement_view report only provides impressions for placements where Performance Max ads were served. If you are seeing the same impressions value for each placement, provide u

Issue with a Test Manager Account

2024-10-25 Thread Danil Antonov
We are an IT team. We have a client with a production Manager account with many sub-accounts. We are implementing some features related to the Campaigns Creation on the Google Ads side. We have a dev & prod environments. For dev environment we've setup a "prod-like" Google Ads Manager account (to

Issue with Impression Data in Performance Max Campaign Placements in v18

2024-10-23 Thread Jing CHEN
There is an issue with the data volume of impressions for placements in the performance max campaign returned by version 18. The impression quantity for each placement is the same, which appears to be a bug. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog

Deprecated Api Issue

2024-10-21 Thread Ch Rizwan
Hi, I am getting a notification in Google Ad Manager about a deprecated API, indicating that I should upgrade because the current version is set to sunset in November. Can you guide me in detail on how to upgrade it? Best regards Rizwan -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: issue with billing setup via api - php

2024-10-17 Thread Ethinos DM
Billing setup is already done we have to just link to specific payment account id : 2255-4790-2251-9526. We don't want to create new billing setup. On Wednesday, October 16, 2024 at 8:33:59 PM UTC+5:30 Google Ads API Forum Advisor wrote: > Hi, > > Upon checking your account, I could see that

Re: issue with google ads version 17 api

2024-10-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, As requested earlier, can you confirm if you are passing the consent field of customer_match_user_list_metadata in your OfflineUserDataJob create requests. Kindly note that I don't see that you have shared the API logs as I could only see the UI screenshot, so kindly provide us with the com

Re: issue with google ads version 17 api

2024-10-17 Thread Chethan U
Hi, I have pinged you the requested details in private chat. Please check On Thursday, October 17, 2024 at 12:41:26 PM UTC+5:30 Google Ads API Forum Advisor wrote: > Hi, > > To investigate the issue further, could you provide us with your Google > Ads customer ID and the user list

Re: issue with billing setup via api - php

2024-10-16 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Upon checking your account, I could see that you don't have any billing setups present in your account. As per this guide, when creating a new billing setup, this is when the setup should take effect. NOW is the only acceptable start time if the customer doesn't have any approved setups. As

Re: issue with billing setup via api - php

2024-10-16 Thread Ethinos DM
v17/BillingSetupErrorEnum.BillingSetupError> >> >> error which states that a start time in the future cannot be used >> because there is currently no active billing setup for this customer. Kindly >> double check your request if you are not setting the fu

Re: issue with billing setup via api - php

2024-10-16 Thread Ethinos DM
se > there is currently no active billing setup for this customer. Kindly > double check your request if you are not setting the future date as > compared to when the API call was made. To avoid this error, you would need > to avoid setting a start date in future with respect t

Hotel Callout issue

2024-10-16 Thread Jomy Jose
Hi Team, I would like to know how to re-assign or update existing hotel callout from campaign to ad-Group. Thank You -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You re

Re: Issue with Billing Setup via API - PHP

2024-10-15 Thread Ethinos DM
Same issue I found in github : https://github.com/googleads/google-ads-python/issues/889 On Wednesday, October 16, 2024 at 11:23:00 AM UTC+5:30 Ethinos DM wrote: > *File Name* : AddBillingSetup.php > > We are encountering an issue when setting up billing for a customer > accou

Issue with Billing Setup via API - PHP

2024-10-15 Thread Ethinos DM
*File Name* : AddBillingSetup.php We are encountering an issue when setting up billing for a customer account using the Google Ads API. Specifically, the following error occurs: ApiException was thrown with message '{ " message": "Request contains an invalid argument.&

Issue with Google ads version 17 API

2024-10-15 Thread Chethan U
e still. Can I know what is the issue here? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "A

RE: search_term_view data issue

2024-10-13 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
ssions data was problematic”? In order to investigate your issue further, kindly provide us with the complete API logs (request and response logs with request-id and request header) generated at your end. If you are using a client library and haven't enabled the logging yet, I would request y

search_term_view data issue

2024-10-11 Thread 'Acting' via Google Ads API and AdWords API Forum
Hi, team I provided the queried data to our experts in this field through SQL, and they told me that the metrics.impressions data was problematic and how I should verify it myself select search_term_view.search_term, segments.keyword.info.text, segments.keyword.info.match_type, ad_gr

RE: issue removing legacy feed-based page feeds from campaign in google ads api

2024-10-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for contacting the Google Ads API support team. To assist you accurately on your concerns, could you please provide more details about ‘legacy feed-based page feeds’? Also, could you please confirm whether you are able to remove these page feeds in the Google Ads UI? If yes, kind

Re: issue with missing account data in lsa api accountreports endpoint

2024-10-03 Thread Husnain Akbar
Hi Can you provide the LSA API support mail? Thank You On Thu, Oct 3, 2024 at 12:54 PM Google Ads API Forum Advisor < adsapi@forumsupport.google> wrote: > Hi, > > Thank you for reaching out to the Google Ads API support team. > > Kindly note that concerns related to Google local service Ads are

RE: issue with missing account data in lsa api accountreports endpoint

2024-10-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that concerns related to Google local service Ads are out of scope for the Google Ads API support team as our team specializes in Google Ads API related concerns and technical implementations only. I would suggest yo

Issue Removing Legacy Feed-Based Page Feeds from Campaign in Google Ads API

2024-10-02 Thread Chandan Sharma
Dear Google Ads Support Team, I am encountering an issue related to page feeds in my Google Ads account. Specifically, I have two types of page feeds in use: the legacy feed-based page feed and the asset-based page feed. I understand that it's no longer possible to create new feed-based

Issue with Missing Account Data in LSA API accountReports Endpoint

2024-10-02 Thread Husnain Akbar
Dear Google Local Services API Support Team, I hope this email finds you well. We are currently using the `accountReports` endpoint to retrieve performance reports for our managed accounts. While the majority of accounts return data as expected, we have encountered an issue where the following

google response time issue

2024-08-29 Thread LK컨버전스
Hello, We are currently experiencing slow response times when executing queries through reporting. Please check if there is an issue with the server. My accounts are as follows: 2508263142, 4739849646, 3520051078, 4061817945, 7427433327, 2729786491. Reference document. https

response time issue

2024-08-29 Thread LK컨버전스
Hello, We are currently experiencing slow response times when executing queries. Please check if there is an issue with the server. My account is this one. Please check it. 2508263142 4739849646 3520051078 4061817945 7427433327 2729786491 Thank you

RE: google ads api - generatekeywordideas issue

2024-08-23 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. Kindly note that the invalid_grant error usually indicates an issue with the refresh token. That said, you’ll need to regenerate credentials and refresh tokens. You may refer here to this guide for the steps on how you can

Google Ads API - generateKeywordIdeas issue

2024-08-23 Thread Sivanath
Hi Team, We have used generateKeywordIdeas function to get Keywords and its working correctly to maximum accounts using PHP API. But recently it provides below error to particular accounts. Could you please help us to fix this? Fatal error: Uncaught GuzzleHttp\Exception\ClientException: Client

Re: Google Ads API Permission Issue

2024-08-22 Thread Andrew C
et correctly when >> accessing through an MCC. >> Followed the setup and configuration steps as per the official >> documentation. >> >> Could you please assist in troubleshooting this issue? If additional >> information is needed, I am happy to provide further det

Issue with Invalid Customer ID Error on Google Ads API

2024-08-20 Thread Daniyal Shehzad
Dear Google Ads Support Team, I hope this message finds you well. I am reaching out regarding an issue I encountered while attempting to use the Google Ads API. Specifically, when hitting the following endpoint: https://googleads.googleapis.com/v17/customers/601-906-3200

RE: api request issue defining keyword max cpc

2024-08-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
screenshots provided were cropped, in order to assist further, please provide us with the complete API logs (request and response with request-id and request header) generated at your end and uncropped UI screenshot of the Google Ads account where you are facing the issue. If you are using a

API request issue defining keyword max cpc

2024-08-16 Thread Morten Mazanti
We are able to create campaigns, ad group and ad plus keywords. We are defining max cpc on ad group level but for some reason the keywords added all get the max cpc from ad group although defined differently on each keyword. The requests states this but it is not added to keyword (see screen sho

RE: user permisssion issue

2024-08-13 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
ing to authenticate. If the issue still persists even after following the above suggestion, please share with us the updated latest complete API logs (request and response with request-id and request header) generated at your end. As you are using a Java client library, I would request you to ena

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