Had a similar problem, check the following:
For the login-customer-id, are you using the MCC+customer?
Are you using the same Google Project that was first used when accessing 
that account?
On Thursday, August 22, 2024 at 9:58:32 AM UTC-7 Gabriel Cechet wrote:

> My administrator account that owns the token is in production and the MCC 
> + customer is in testing, could this have an influence?
>
> Em quinta-feira, 22 de agosto de 2024 às 13:22:57 UTC-3, Gabriel Cechet 
> escreveu:
>
>> I am using version 26 of the Google Ads Ruby gem. Despite following all 
>> the steps outlined in the Google Ads API documentation, I am encountering 
>> the following error:
>>
>> User doesn't have permission to access customer. Note: If you're 
>> accessing a client customer, the manager's customer id must be set in the 
>> 'login-customer-id' header.
>>
>> Details:
>>     Steps Taken:
>>         Verified that all credentials (Client ID, Client Secret, 
>> Developer Token, Refresh Token) are correctly configured.
>>         Confirmed that the login-customer-id is set correctly when 
>> accessing through an MCC.
>>         Followed the setup and configuration steps as per the official 
>> documentation.
>>
>> Could you please assist in troubleshooting this issue? If additional 
>> information is needed, I am happy to provide further details.
>>
>> “A informação contida nesta mensagem e seus anexos é restrita e/ou 
>> confidencial, para uso exclusivo de seu destinatário. Caso você não seja o 
>> destinatário desta mensagem, notifique o remetente e descarte esta 
>> mensagem.”
>>
>
> “A informação contida nesta mensagem e seus anexos é restrita e/ou 
> confidencial, para uso exclusivo de seu destinatário. Caso você não seja o 
> destinatário desta mensagem, notifique o remetente e descarte esta 
> mensagem.”
>

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