Hi Google Support,
I’m encountering an issue while uploading a conversion to the Google Ads
API. Below is the request payload I sent:
{
"customer_id": "8743945076",
"conversions": [
{
"gclid":
"Cj0KCQjw2tHABhCiARIsANZzDWrwt2tezXTkSzmJy6wphNEgT8Nf7-LaPexltCSX9kQTZAgCBgYErlgaAjeREALw_wcB",
"conversion_action":
"customers/8743945076/conversionActions/7112619787",
"conversion_date_time": "2025-05-03 03:02:16+00:00",
"conversion_value": 35,
"currency_code": "USD",
"conversion_environment": 3,
"cart_data": {
"items": [
{
"product_id": "8129991770311",
"quantity": 1,
"unit_price": 35
}
]
},
"consent": {
"adUserData": "GRANTED"
},
"user_identifiers": []
}
],
"partial_failure": true
}
And here is the error I received in response:
{
"partialFailureError": {
"code": 3,
"message": "The imported event has a conversion_date_time that precedes
the click. Make sure your conversion_date_time is correct and try again.,
at conversions[0].conversion_date_time",
"details": [
{
"errors": [
{
"errorCode": {
"conversionUploadError": "CONVERSION_PRECEDES_EVENT"
},
"message": "The imported event has a conversion_date_time that
precedes the click. Make sure your conversion_date_time is correct and try
again.",
"trigger": {
"stringValue": "2025-05-03 03:02:16+00:00"
}
}
],
"requestId": "VakwvsWLRtMyhd-evWHzVg"
}
]
}
}
Request Id: VakwvsWLRtMyhd-evWHzVg
Could you please help me understand why this error is occurring? I’ve
double-checked the conversion_date_time, and it seems correct. If possible,
could you provide the timestamp of the original click associated with the
GCLID, so I can confirm the time difference?
Thanks in advance for your support!
Best regards,
Linhlt
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
You received this message because you are subscribed to the Google
Groups "AdWords API and Google Ads API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
---
You received this message because you are subscribed to the Google Groups
"Google Ads API and AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to adwords-api+unsubscr...@googlegroups.com.
To view this discussion visit
https://groups.google.com/d/msgid/adwords-api/003defde-c335-441a-a616-176b5336ac06n%40googlegroups.com.
