Hello,
Glad to hear you found a solution! I'm still going to follow up with
engineering because the UNKNOWN error could definitely be more descriptive,
which would have saved everyone a lot of time.
Regards,
Mike, AdWords API Team
On Monday, May 2, 2016 at 4:40:05 AM UTC-4, fischi wrote:
>
> H
Hello again,
I got some good news and we found the source of the error.
When we tried to do the request, the account was not finished in setting
up. So the UNKNOWN_ERROR seems to be caused after the NOT_ADS_USER error,
as this is not thrown.
Thank you very much for your cooperation, and apologi
Hello,
It's no bother. Unfortunately there is no update yet, but have escalated
the issue internally so hopefully we will have some news soon.
Regards,
Mike, AdWords API Team
On Tuesday, April 26, 2016 at 3:37:07 AM UTC-4, fischi wrote:
>
> Hi Mike,
>
> do not mean to bother, but is there any u
Hi Mike,
do not mean to bother, but is there any update on this case? I still get
the same Error for this client (and this client alone)..
Thank you in Advance!
Cheers,
Thomas
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdevelo
Hello,
Thanks for the logs. Since this seems to be happening to you consistently,
I've contacted our engineering team to see if they're able to take a look
at what might be going wrong. I'll let you know when I hear something.
Regards,
Mike, AdWords API Team
On Friday, April 15, 2016 at 10:14:
HI Umesh,
thank you for taking a look at that.
Unfortunately, the error still persists, (got the same error last week
also, but do not have the RequestID anymore)
I will attach the Logs and SOAPs below. The RequestId
is 00053086979d98800ac2ec48b6010010
Have a nice Weekend!
Cheers,
Thomas
[A
Hello,
Thanks for providing SOAP XML request and response logs. Most of the time
above type of error is transient. Could you please retry above API call?
Let us know the requestId if error occurs.
Regards,
Umesh, AdWords API Team.
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also f
Hi there,
I receive a strange error (code UNKNOWN) when trying to do a simple
get-request to read the CustomerService of an Authenticated User.
The logs show the following error (also the request ID):
[Apr 14 2016 09:47:41.00 - ERROR] effectiveUser=
service=CustomerService method=get operat
