Hi there,

I receive a strange error (code UNKNOWN) when trying to do a simple 
get-request to read the CustomerService of an Authenticated User.
The logs show the following error (also the request ID):

[Apr 14 2016 09:47:41.000000 - ERROR] effectiveUser= 
service=CustomerService method=get operators={} responseTime=167 
requestId=0005306ec9144d400ac22a2451037540 operations=0 units= 
server=adwords.google.com isFault=true faultMessage=[RequestError.UNKNOWN @ 
]

The SOAP Request and Response are pasted below.

Is there anything I can do to find out what is wrong with this particular 
request?

Thanks in advance!
Thomas

[Apr 14 2016 09:47:41.000000 - ERROR] POST 
/api/adwords/mcm/v201509/CustomerService HTTP/1.1
Host: adwords.google.com
Connection: Keep-Alive
User-Agent: PHP-SOAP/5.5.33-nmm1, gzip
Accept-Encoding: gzip, deflate
Content-Encoding: gzip
Content-Type: text/xml; charset=utf-8
SOAPAction: ""
Content-Length: 322
Authorization: Bearer 
ya29..xAIW0MSbaJHj8mzQA-U6JNnJRWfq_iy4v8vHIMXSSq25NoOuurQ21Sra9e5Ci8ltB0g

<?xml version="1.0" encoding="UTF-8"?>
<SOAP-ENV:Envelope 
xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; 
xmlns:ns1="https://adwords.google.com/api/adwords/mcm/v201509"; 
xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509";>
  <SOAP-ENV:Header>
    <ns1:RequestHeader>
      <ns2:developerToken>XXXXX</ns2:developerToken>
      <ns2:userAgent>my.omp-tools.at:OMPTools:V0.1 (AwApi-PHP/7.0.0, 
Common-PHP/7.0.0, PHP/5.5.33-nmm1)</ns2:userAgent>
    </ns1:RequestHeader>
  </SOAP-ENV:Header>
  <SOAP-ENV:Body>
    <ns1:get/>
  </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

HTTP/1.1 500 Internal Server Error
Content-Type: text/xml; charset=UTF-8
Content-Encoding: gzip
Date: Thu, 14 Apr 2016 09:47:41 GMT
Expires: Thu, 14 Apr 2016 09:47:41 GMT
Cache-Control: private, max-age=0
X-Content-Type-Options: nosniff
X-Frame-Options: SAMEORIGIN
X-XSS-Protection: 1; mode=block
Server: GSE
Transfer-Encoding: chunked

<?xml version="1.0"?>
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
  <soap:Header>
    <ResponseHeader 
xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509"; 
xmlns="https://adwords.google.com/api/adwords/mcm/v201509";>
      <ns2:requestId>0005306ec9144d400ac22a2451037540</ns2:requestId>
      <ns2:serviceName>CustomerService</ns2:serviceName>
      <ns2:methodName>get</ns2:methodName>
      <ns2:operations>0</ns2:operations>
      <ns2:responseTime>167</ns2:responseTime>
    </ResponseHeader>
  </soap:Header>
  <soap:Body>
    <soap:Fault>
      <faultcode>soap:Server</faultcode>
      <faultstring>[RequestError.UNKNOWN @ ]</faultstring>
      <detail>
        <ApiExceptionFault 
xmlns="https://adwords.google.com/api/adwords/mcm/v201509"; 
xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509";>
          <ns2:message>[RequestError.UNKNOWN @ ]</ns2:message>
          
<ns2:ApplicationException.Type>ApiException</ns2:ApplicationException.Type>
          <ns2:errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; 
xsi:type="ns2:RequestError">
            <ns2:fieldPath/>
            <ns2:trigger/>
            <ns2:errorString>RequestError.UNKNOWN</ns2:errorString>
            <ns2:ApiError.Type>RequestError</ns2:ApiError.Type>
            <ns2:reason>UNKNOWN</ns2:reason>
          </ns2:errors>
        </ApiExceptionFault>
      </detail>
    </soap:Fault>
  </soap:Body>
</soap:Envelope>

-- 
-- 
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and Google+:
https://googleadsdeveloper.blogspot.com/
https://plus.google.com/+GoogleAdsDevelopers/posts
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

You received this message because you are subscribed to the Google
Groups "AdWords API Forum" group.
To post to this group, send email to adwords-api@googlegroups.com
To unsubscribe from this group, send email to
adwords-api+unsubscr...@googlegroups.com
For more options, visit this group at
http://groups.google.com/group/adwords-api?hl=en
--- 
You received this message because you are subscribed to the Google Groups 
"AdWords API Forum" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to adwords-api+unsubscr...@googlegroups.com.
Visit this group at https://groups.google.com/group/adwords-api.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/adwords-api/17860926-20a1-4371-a4ac-25b1accc0914%40googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
  • Error UNKNOWN a... fischi
    • Re: Error ... 'Umesh Dengale' via AdWords API Forum
      • Re: Er... fischi
        • Re... 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
          • ... fischi
            • ... 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
              • ... fischi
                • ... 'Michael Cloonan (AdWords API Team)' via AdWords API Forum

Reply via email to