Hi there, I receive a strange error (code UNKNOWN) when trying to do a simple get-request to read the CustomerService of an Authenticated User. The logs show the following error (also the request ID):
[Apr 14 2016 09:47:41.000000 - ERROR] effectiveUser= service=CustomerService method=get operators={} responseTime=167 requestId=0005306ec9144d400ac22a2451037540 operations=0 units= server=adwords.google.com isFault=true faultMessage=[RequestError.UNKNOWN @ ] The SOAP Request and Response are pasted below. Is there anything I can do to find out what is wrong with this particular request? Thanks in advance! Thomas [Apr 14 2016 09:47:41.000000 - ERROR] POST /api/adwords/mcm/v201509/CustomerService HTTP/1.1 Host: adwords.google.com Connection: Keep-Alive User-Agent: PHP-SOAP/5.5.33-nmm1, gzip Accept-Encoding: gzip, deflate Content-Encoding: gzip Content-Type: text/xml; charset=utf-8 SOAPAction: "" Content-Length: 322 Authorization: Bearer ya29..xAIW0MSbaJHj8mzQA-U6JNnJRWfq_iy4v8vHIMXSSq25NoOuurQ21Sra9e5Ci8ltB0g <?xml version="1.0" encoding="UTF-8"?> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ns1="https://adwords.google.com/api/adwords/mcm/v201509" xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509"> <SOAP-ENV:Header> <ns1:RequestHeader> <ns2:developerToken>XXXXX</ns2:developerToken> <ns2:userAgent>my.omp-tools.at:OMPTools:V0.1 (AwApi-PHP/7.0.0, Common-PHP/7.0.0, PHP/5.5.33-nmm1)</ns2:userAgent> </ns1:RequestHeader> </SOAP-ENV:Header> <SOAP-ENV:Body> <ns1:get/> </SOAP-ENV:Body> </SOAP-ENV:Envelope> HTTP/1.1 500 Internal Server Error Content-Type: text/xml; charset=UTF-8 Content-Encoding: gzip Date: Thu, 14 Apr 2016 09:47:41 GMT Expires: Thu, 14 Apr 2016 09:47:41 GMT Cache-Control: private, max-age=0 X-Content-Type-Options: nosniff X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block Server: GSE Transfer-Encoding: chunked <?xml version="1.0"?> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Header> <ResponseHeader xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509" xmlns="https://adwords.google.com/api/adwords/mcm/v201509"> <ns2:requestId>0005306ec9144d400ac22a2451037540</ns2:requestId> <ns2:serviceName>CustomerService</ns2:serviceName> <ns2:methodName>get</ns2:methodName> <ns2:operations>0</ns2:operations> <ns2:responseTime>167</ns2:responseTime> </ResponseHeader> </soap:Header> <soap:Body> <soap:Fault> <faultcode>soap:Server</faultcode> <faultstring>[RequestError.UNKNOWN @ ]</faultstring> <detail> <ApiExceptionFault xmlns="https://adwords.google.com/api/adwords/mcm/v201509" xmlns:ns2="https://adwords.google.com/api/adwords/cm/v201509"> <ns2:message>[RequestError.UNKNOWN @ ]</ns2:message> <ns2:ApplicationException.Type>ApiException</ns2:ApplicationException.Type> <ns2:errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="ns2:RequestError"> <ns2:fieldPath/> <ns2:trigger/> <ns2:errorString>RequestError.UNKNOWN</ns2:errorString> <ns2:ApiError.Type>RequestError</ns2:ApiError.Type> <ns2:reason>UNKNOWN</ns2:reason> </ns2:errors> </ApiExceptionFault> </detail> </soap:Fault> </soap:Body> </soap:Envelope> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/17860926-20a1-4371-a4ac-25b1accc0914%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.