Re: Complaint about PHP client library not fixing problems and closing issues prematurely

2016-09-30 Thread Chloe
OK that seemed to work for the single time I ran it locally, but I can't insert those lines into the Composer distribution for deployment on Heroku. Heroku pulls the library from Composer during build/deploy automatically. The problem is also intermittent so I can't tell if it is fixed for good.

Re: Complaint about PHP client library not fixing problems and closing issues prematurely

2016-08-30 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Chloe, In SoapClientFactory, could you try adding the following lines anywhere in the GenerateServiceClient method? $contextOptions['http']['protocol_version'] = '1.0'; $cont

Re: Complaint about PHP client library not fixing problems and closing issues prematurely

2016-08-30 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hi Chloe, Sorry if my words weren't clear. Of course, we're trying to help you but as we're not expert in Heroku and we can't try many things on your account directly, it's difficult for me to help you resolve the issue very quickly. Could you please give me your *requestId* (if you can get it

Re: Complaint about PHP client library not fixing problems and closing issues prematurely

2016-08-29 Thread Chloe
Never mind about GitHub. I figured out what the problem is. Let me know if you want me to tell you. The AdWords API problem still remains. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.co

Re: Complaint about PHP client library not fixing problems and closing issues prematurely

2016-08-29 Thread Chloe
Please contact GitHub to get them to fix their site. I still can't comment. See the screenshot above. Just because I mention Heroku, you are using that as a red herring. That's like me saying "the software is running on a Dell computer" and you responding "oh Dell is out of our scope". The er

Re: Complaint about PHP client library not fixing problems and closing issues prematurely

2016-08-28 Thread 'Thanet Knack Praneenararat (AdWords API Team)' via AdWords API Forum
Hello Chloe, I'm sorry to hear that you have a problem with our github repository. However, we've never locked any github issues and always open for everyone to post new issues / re-open the old ones / comment on any issues. So, it is likely that this is a problem on github side. For your origin

Re: Complaint about PHP client library not fixing problems and closing issues prematurely

2016-08-26 Thread Chloe
OK. The problem is still happening and I still can't comment on the issue in GitHub. 307 <190>1 2016-08-26T03:17:49.585566+00:00 app scheduler.2914 - - PHP Notice: Failed to load response into DOM: DOMDocument::loadXML(): Empty string supplied as input in /app/vendor/googleads/googleads-php-li

Re: Complaint about PHP client library not fixing problems and closing issues prematurely

2016-08-26 Thread 'Michael Cloonan (AdWords API Team)' via AdWords API Forum
Hello, I will let the maintainers of that library know about this thread and that you are having difficulty commenting in that issue. Please know that their actions were meant to keep the issue tracker clean as best they could with their current knowledge. They reopened the issue as soon as you

Complaint about PHP client library not fixing problems and closing issues prematurely

2016-08-25 Thread Chloe
I want to complain about the PHP client library maintainers closing issues and preventing comments on problems without even fixing them. I had to open a new ticket. https://github.com/googleads/googleads-php-lib/issues/152 https://github.com/googleads/googleads-php-lib/issues/160 I continue to g