Hi Chloe,
Sorry if my words weren't clear.
Of course, we're trying to help you but as we're not expert in Heroku and
we can't try many things on your account directly, it's difficult for me to
help you resolve the issue very quickly.
Could you please give me your *requestId* (if you can get it from the log)
or your clientCustomerId via *Reply privately to author* please?
I need to use that to double check if your request's response has been sent
out from our server.
Thank you so much in advance.
Best,
Thanet, AdWords API Team
On Tuesday, August 30, 2016 at 6:30:03 AM UTC+7, Chloe wrote:
>
> Please contact GitHub to get them to fix their site. I still can't
> comment. See the screenshot above.
>
> Just because I mention Heroku, you are using that as a red herring. That's
> like me saying "the software is running on a Dell computer" and you
> responding "oh Dell is out of our scope".
>
> The errors are becoming more & more frequent now. I ran a request from
> development against the production database and production AdWords to
> collect a log file. It ran very, very slow. Here is the request info log:
>
> [Aug 28 2016 03:25:58.000000 - ERROR] effectiveUser=9999999999
>> service=AdGroupCriterionService method=query operators={} responseTime=null
>> requestId=null operations=null units=null server=adwords.google.com
>> isFault=true faultMessage=Error Fetching http body, No Content-Length,
>> connection closed or chunked data
>
>
> Here is the soap XML log:
>
> [Aug 28 2016 03:25:58.000000 - ERROR] POST
>> /api/adwords/cm/v201605/AdGroupCriterionService HTTP/1.1
>> Host: adwords.google.com
>> Connection: Keep-Alive
>> User-Agent: PHP-SOAP/5.6.24, gzip
>> Accept-Encoding: gzip, deflate
>> Content-Encoding: gzip
>> Content-Type: text/xml; charset=utf-8
>> SOAPAction: ""
>> Content-Length: 434
>> Authorization: Bearer
>> xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
>> <?xml version="1.0" encoding="UTF-8"?>
>> <SOAP-ENV:Envelope xmlns:SOAP-ENV="
>> http://schemas.xmlsoap.org/soap/envelope/"; xmlns:ns1="
>> https://adwords.google.com/api/adwords/cm/v201605";>
>> <SOAP-ENV:Header>
>> <ns1:RequestHeader>
>> <ns1:clientCustomerId>9999999</ns1:clientCustomerId>
>> <ns1:developerToken>xxxxxxxxxxxxxxxxx</ns1:developerToken>
>> <ns1:userAgent>ShopWiz (AwApi-PHP/10.0.0, Common-PHP/10.0.0,
>> PHP/5.6.24)</ns1:userAgent>
>> </ns1:RequestHeader>
>> </SOAP-ENV:Header>
>> <SOAP-ENV:Body>
>> <ns1:query>
>> <ns1:query>SELECT Id, KeywordText, KeywordMatchType, AdGroupId,
>> Status, CpcBid where CriteriaType = KEYWORD and CampaignId = 423787137
>> LIMIT 11000,1000</ns1:query>
>> </ns1:query>
>> </SOAP-ENV:Body>
>> </SOAP-ENV:Envelope>
>> HTTP/1.1 200 OK
>> Content-Type: text/xml; charset=UTF-8
>> Content-Encoding: gzip
>> Date: Sat, 27 Aug 2016 16:57:57 GMT
>> Expires: Sat, 27 Aug 2016 16:57:57 GMT
>> Cache-Control: private, max-age=0
>> X-Content-Type-Options: nosniff
>> X-Frame-Options: SAMEORIGIN
>> X-XSS-Protection: 1; mode=block
>> Server: GSE
>> Alt-Svc: clear
>> Transfer-Encoding: chunked
>
>
>
>
>
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