Hello,

I will let the maintainers of that library know about this thread and that 
you are having difficulty commenting in that issue. Please know that their 
actions were meant to keep the issue tracker clean as best they could with 
their current knowledge. They reopened the issue as soon as you brought up 
more information. I'm sure they didn't realize that something is preventing 
you from commenting.

Regards,
Mike, AdWords API Team

On Thursday, August 25, 2016 at 5:38:55 PM UTC-4, Chloe wrote:
>
> I want to complain about the PHP client library maintainers closing issues 
> and preventing comments on problems without even fixing them. I had to open 
> a new ticket.
> https://github.com/googleads/googleads-php-lib/issues/152
> https://github.com/googleads/googleads-php-lib/issues/160
>
> I continue to get the error even for separate projects. I cannot provide a 
> SOAP log because 1) the project is on Heroku with ephemeral file systems, 
> 2) it's not possible to enable logging without a config file 
> https://groups.google.com/d/msg/adwords-api/ydrmX4lVL4E/dlelWlmKCQAJ, 3) 
> I cannot check a config file into Git with credentials, 4) I cannot use 
> config file as we use different logins depending on environment and have 
> multiple accounts, 5) the problem is intermittent.
>
> The maintainer even closed the new ticket. They re-opened the old one, but 
> they still won't let me comment. I even reloaded the page several times. 
> Now I can't comment on either issue.
> https://ipfs.pics/Qmb7gUqLqQ7qc8KZXEjN3W41jHkv3oqZkgzH2XtvRNk7Gv
>
>

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