Hello,
Since the 'reply privately to author' button is disabled, please send us an
email at googleadsapi-supp...@google.com that includes a link to this forum
thread.
Thanks,
Matt
Google Ads API Team
Matt
Google Ads API Team
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Hello,
Since the 'reply privately to author' button is disabled, please send us an
email at googleadsapi-supp...@google.com that includes a link to this forum
thread.
Thanks,
Matt
Google Ads API Team
Matt
Google Ads API Team
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Hi George,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. Please note that currently we only support
AdGroupAdAssetView for AppAds for the ad_group_ad_asset_view resource. Please
keep an eye on the release notes for the new updates.
Test reply 1
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Also find us on our blog:
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You received this message because you are subscribed to the Google
Groups "AdW
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You received this message because you are subscribed to the Google
Groups "A
Hi,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. The age and gender breakdowns for campaigns
are not possible as these two are criteria set on the campaign or the ad group
resources. However, they are not valid segmentation fields
Old-From 3
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You received this message because you are subscribed to the Google
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You received this message because you are subscribed to th
Hi,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. The AdWords API is scheduled to sunset on
April 27, 2022. Thus, you would have to upgrade to the Google Ads API by April
27, 2022. On that date, the requests to the AdWords API will
Hi Menno,
Please allow me to share this with our team for further investigation. We will
provide an update on this shortly.
Regards,
Matt
Google Ads API Team
Matt
Google Ads API Team
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Also find us on our b
Hi Qi,
Thank you for reaching out. The error shows that you have developer token with
Test access. However, in order to query on production accounts you have to
upgrade your developer token to Basic access. Please submit the application via
this form.
Thanks and regards,
Xiaoming, Google Ads A
Hi Ben,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. If you are using the third party API, please
reach out to the third party provider for further assistant on how to integrate
it with your Google Ads account.
Thanks and regards,
Hi,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. You could only create, get and update client
accounts under manager account via the API. However, none of the CRUD
operations are supported for the manager account. Please also note
Hi Ramakumar,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. The Google Ads API does not support the csv
file uploading. You could only upload members of a user list via the code
directly. Please refer to this code example on how to
Hi Desmond,
If you are uploading conversions to your MCC account, you will need to ensure
that you have correctly setup the cross-account conversion tracking feature. If
you would require assistance in verifying that your setup is correct and
complete, you may reach out to the Google Ads Produc
Hi Liao,
Thank you for reaching out to our API support team. I had to delete your
initial post as it contained information of your logs.
The PERMISSON_DENIED error usually indicates that the OAuth2 credentials your
are using does not have access to the accounts specified in your API request.
T
Hi Alex,
Thank you for questions.
The query builder currently can only perform checks when users specify the
query or construct the query using the browser.
That said, so I can more accurately capture the feature you are suggesting,
could you provide the step by step process of what you are cu
Hi Justin,
Thank you for reaching out to our API support team.
So our team can investigate further, could you provide the complete request and
response logs, with the request-id, generated when you encountered the below
errors :
KEYWORD_HAS_INVALID_CHARS
BID_TOO_HIGH
If you haven't yet, loggi
Hello,
Thanks for your patience on this inquiry. You are correct that custom intent
and affinity audiences have been automatically migrated to custom audiences.
This product support article is helpful in addition to the API documentation to
linked for understanding this migration. I understand
Hi,
Thank you for reaching out to us. If you are looking for REST CRUD action, I
would suggest to check out this document, as it has a few examples of the
various things you mentioned.
Regards,
William Pescherine
Google Ads API Team
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Also find us on our blog:
https://googleadsdeveloper.blogspot.com/
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
You received this message because you are subscribed to the Google
Groups "AdWords
This is the test reply.. Please ignore...
date 6/4
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=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
You received this message because you a
Hi Mira,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. Currently the asset could not be removed via
the API. There is a feature request to support the REMOVE operation on
AssetService in Google Ads API. Please keep an eye on our blo
Hi,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. The USER_PERMISSION_DENIED error usually
occurs when there is no link between the manager account authenticated in the
request and the client account specified in the headers. As you
Hi Sebastian,
Thank you for reaching out. The actual size depends on what the users in your
list are categorized as. This means that a user could be in the display channel
or a search channel but she/he would only be targeted for either one.
Thanks and regards,
Xiaoming, Google Ads API Team
X
Hi,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. The placement targeting could only be
configured as negative using the Google Ads API. You could set it through the
CampaignCriterionService and AdGroupCriterionService. For more inf
Hi Ryan,
Thank you for reaching out to us about how to segment the adgroup. If you check
this document it talks about how to do it in your account UI.
Regards,
William Pescherine
Google Ads API Team
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Hi,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. This code example shows how you typically
update a keyword. If you have any further concerns please elaborate on your
questions and provide more concrete details and examples for us
Hi,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. The Google Ads accounts could not be removed
through the APIs. You could reach out to the Google Ads Product Team via this
link to consult how to remove them on the Google Ads UI. Th
Hello,
Thanks for reaching out. This code sample shows how to add a shopping listing
group tree to a shopping ad group. This guide on creating shopping listing
groups may be useful as well.
Regards,
Matt
Google Ads API Team
Matt
Google Ads API Team
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Hi Austin,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. The GCLID of the user could not be fetched
based on the phone number from a call extension via the API.
Thanks and regards,
Xiaoming, Google Ads API Team
Xiaoming
Google Ads
Hi,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. Usually the get request uses more resources
and takes longer. Please try to run reports on the entities to query the data.
Thanks and regards,
Xiaoming, Google Ads API Team
Xiaomin
Hi,
Google Ads API v2 was deprecated. You will need to migrate to a newer version
of the API in order to use it.
Regards,
Anthony
Anthony
Google Ads API Team
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Also find us on our blog:
https://googleadsdev
Hi,
Thank you for reaching out. There was a system issue on our end so we were
unable to respond to you earlier. You could retrieve the Id from the Ad
Performance Report via the AdWords API or ad_group_ad.ad.id from the
ad_group_ad resource via the Google Ads API.
Thanks and regards,
Xiaoming,
Hello,
Discovery ads are currently not available in the API. Although we cannot give
any timelines, you can keep an eye on our blog for announcements.
Regards,
Anthony
Anthony
Google Ads API Team
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Hello,
Thanks for reaching out. Please see the REST documentation for uploading click
conversions here. Please let us know if you have any questions.
Regards,
Matt
Google Ads API Team
Matt
Google Ads API Team
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Hello,
Thanks for reaching out. Can you please provide your complete request and
response logs for this issue so that we can take a closer look?
Thanks,
Matt
Google Ads API Team
Matt
Google Ads API Team
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A
Hello,
Thanks for your patience on this. Can you please provide us with your complete
request and response logs so that we can have a closer look at the issue?
Thanks,
Matt
Google Ads API Team
Matt
Google Ads API Team
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Hello,
Unfortunately, you will need to migrate to Google Ads API since new developer
tokens will only let you use it for this and not AdWords API. More details can
be found here.
Regards,
Anthony
Anthony
Google Ads API Team
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Hi Christian,
It looks like compression is already on the map, according to Nick. Any new
features can be found in the release notes or blog.
Regards,
Matt
Google Ads API Team
Matt
Google Ads API Team
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Als
Hello,
Thanks for your patience on this. The results mentioned in the below
documentation are referring to the results field that returns an array rather
than the SearchGoogleAdsStreamResponse object:
Note: The results of a SearchStream API call are wrapped in a JSON array,
whereas most other A
Hello,
Unfortunately, it is not possible to combine ConversionTrackerId with the
fields listed under "Not compatible with the following fields:". There was also
a change recently that added more fields to the list of incompatible fields.
This is detailed on this blog post.
Regards,
Anthony
An
Hi,
You can use the planning services in Google Ads API. Here are some guides with
more details.
Regards,
Anthony
Anthony
Google Ads API Team
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Also find us on our blog:
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Hello,
Could you please specify what you mean by material Id? Do you have a screenshot
from the UI?
Thanks,
Anthony
Anthony
Google Ads API Team
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Also find us on our blog:
https://googleadsdeveloper.blogspo
Hi,
Thank you for reaching out. Upon checking, I found this email has Standard
access level. Please change it to the Admin access level and try it again.
Thanks and regards,
Xiaoming, Google Ads API Team
Xiaoming
Google Ads API Team
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Hi,
The geographic_view should map more accurately to the Geographic report of the
UI. Could you confirm if this is the view that you are indeed using? To access
the Geographic report, navigate to the Locations menu on the left, then click
the MORE tab on the top bar, finally click Geographic r
Hi,
The invalid_grant usually indicates an issue with your refresh token. That
said, you can try and refer here to this guide for the steps on how you can
regenerate your credentials and refresh token.
Best regards,
Peter Laurence Napa Oliquino
Google Ads API Team
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HiNoémi,
I appreciate your patience to this concern.
To investigate, could you provide the customer ID where this issue occurred?
Please provide it via Reply privately to author option.
Regards,
Ernie John Blanca Tacata
Google Ads API Team
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Hi Gustavo,
I appreciate your patience to this concern.
Could you clarify if the issue has been encountered in Google Ads API or
AdWords API? I asked because I could not access the link that you provided.
It will be helpful also in our investigation if you can provide the complete
SOAP request
Hello Prasad,
Thank you for reaching out to us.
Please note that this forum channel can only provide assistance to
issues/concerns related to the AdWords API / Google Ads API.
Have you tried following this guide when configuring your API environment using
the Python client library? As for the
Hi,
I'm from the API support team and allow me to chime in on your concern.
Examples are currently limited and we do not have one specific to what you are
looking for. That said, could you share the error you are encountering so our
team can have a closer look?
Best regards,
Peter Laurence Na
Hi Mario,
Thanks for posting your concern.
You should be able to receive rows based only on the segmentation you define in
your query. If no other segmentation fields are included, you should be able to
retrieve rows based on the age range specified in your account.
In addition, you may also c
Hi Mark,
You will only be able to retrieve the members of those that are already
created. Otherwise you will need to collect the members externally.
I would recommend that you reach out as well to the Google Ads Product Support
team, via this link, to determine if there is a way on their end to
Hi Shane,
We are answering this query here -
https://groups.google.com/d/msgid/adwords-api/83e9a762-5d9b-4a58-aabe-5c28e221fa94n%40googlegroups.com?utm_medium=email&utm_source=footer.
Regards,
Aryeh Baker
Google Ads API Team
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Hi Aman,
We are already answering your query here -
https://groups.google.com/d/msgid/adwords-api/360e39e3-34b8-47c7-b295-14280ce42a0cn%40googlegroups.com?utm_medium=email&utm_source=footer.
Regards,
Aryeh Baker
Google Ads API Team
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Hi Teng,
You have received your answer through another support channel and we are
responding to you there.
Regards,
Aryeh Baker
Google Ads API Team
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Also find us on our blog:
https://googleadsdeveloper.blo
Hi Sia,
You have received your answer through another support channel and we are
responding to you there.
Regards,
Aryeh Baker
Google Ads API Team
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Also find us on our blog:
https://googleadsdeveloper.blog
Hi Ewin,
Thank you for reaching out. For the first one, you could use RecommendationType
KEYWORD. For the third one, you could use MAXIMIZE_CONVERSIONS_OPT_IN. It seems
there isn’t any type that is suitable for the second one. You could retrieve
the available ones by using this code example.
T
Hi Christian,
The client library owners are likely to take up an issue only if it is related
to the specific client library. Your issue seems more general. It is not
possible to omit the resource name with Search or SearchStream. However, I can
submit a feature request on your behalf. Can you p
Hello,
Unfortunately, we cannot give any timelines to when features will be added to
the API but you can follow our blog for any announcements.
Regards,
Anthony
Anthony
Google Ads API Team
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Hi Gaurav,
Thanks for clarifying this -- there does not appear to be an Ads API analogue
for UseRawEnumValues. With this, I will submit a feature request on your behalf.
New features are announced on the Ads Developer blog and the release notes.
Regards,
Matt
Google Ads API Team
Matt
Google Ad
Hi Mark,
You may use the CustomInterestService.mutateCustomInterests to create your own.
You can then pass the details to the AdGroupCriterionService as described
earlier. I hope this helps.
Best regards,
Peter Laurence Napa Oliquino
Google Ads API Team
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Hi Bruce,
I work with Anthony and allow me to assist you.
As seen in the API documentation, the negative placements cannot be created at
the MCC level and later on shared to sub accounts. What is available is to
create and manage the negative placements at the client account level. I hope
this
Hi Dylan,
Thank you for posting your concern.
I am afraid that it is not possible to translate the information in the API
response. The only possible workaround here is to make a postprocess on your
end that will translate the information returned by the API. As for you
question if there is a
Hi Ed,
Thank you for reaching out to us. As for how to access the api with test
manager accounts. These documents help to explain how to make your first call.
Regards,
William Pescherine
Google Ads API Team
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Hello,
Thanks for reaching out. Can you please clarify how you are retrieving the enum
ordinal for the ad type in the Ads API?
Thanks,
Matt
Google Ads API Team
Matt
Google Ads API Team
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Also find us on our
Hello,
Since this issue is Google Ads scripts related, I'd recommend reaching out to
their forum as they are best suited to handle these kinds of issues.
Regards,
Anthony
Anthony
Google Ads API Team
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Also
Hi Ralf,
If you are unable to reply privately, you can email us at
googleadsapi-supp...@google.com.
Regards,
Anthony
Anthony
Google Ads API Team
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Also find us on our blog:
https://googleadsdeveloper.blogsp
Hi Denis,
It looks like you are using the upload offline conversions sample. The sample
specifies that custom variable constants are optional:
// Optional: Specify the conversion custom variable ID and value you want to
// associate with the click conversion upload.
private const CONVERSION_CUST
Hi Bram,
Thank you for reaching out to us. I was reading over your comments. We would
suggest reaching out to whoever owns or controls the 4 accounts that you do not
have access to. Then make sure the account that you are using has the proper
permission from the account manager. As it would loo
Hello,
Thanks for reaching out. Our team specializes in Ads and AdWords API support.
Can you please provide us with more information on your issue as it relates to
one of these APIs?
Thanks,
Matt
Google Ads API Team
Matt
Google Ads API Team
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Hi,
Thank you for following up on this thread.
A feature request has already been submitted related to this. Unfortunately,
our team does not have visibility on timelines. For now, you may continue to
keep an eye on our blog for any updates or announcements.
Best regards,
Peter Laurence Napa
Hi Robert,
Thank you for reaching out.
Using the access_role would first require an allowlisting before it can be used
in your API requests. That said, could you confirm if you have already been
allowlisted? If not yet, then your requests would result in an error if this
attribute is included.
Hi Greeshma,
I work with Xiaoming and allow me to assist you.
Could you confirm if the user/email address you are using to generate the
OAuth2 credentials has access to the Google Ads account you are specifying
(customer_id) in your API requests?
So our team can have a closer look, could you s
Hi Denis,
The AdWords API is no longer available for new users. Please use the new Google
Ads API.
Can you please confirm if you have had any specific issues with using the Ads
API with your developer token? If you're having trouble getting started, can
you let us know what stage you are curre
Hello,
Can you please reply privately the full API request and response where you are
seeing this error so we can take a closer look?
Thanks,
Anthony
Anthony
Google Ads API Team
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Hello,
Based on what you said, I made a few changes to the documentation such as
rewording the Sign Up page in the AdWords API
(https://developers.google.com/adwords/api/docs/guides/signup) to make it more
clear that new sign ups can only happen for the Google Ads API now. Thanks for
taking th
Hi Ralf,
Can you please share the full API request and response logs from the call you
made that resulted in this error? Please do so using reply privately.
Thanks,
Anthony
Anthony
Google Ads API Team
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Als
Hi Caihua,
Thank you for reaching out. From your report definition I could tell you have
many fields. However, to improve the performance I would suggest you try to
query part of the fields for each of the campaigns in one query instead of
querying them all in one single query.
Thanks and rega
Hi Decken,
The Expansion and Other fields that you mentioned do not appear to be included
in the list of supported fields in the Audience Performance Report
documentation.
So our team can be more familiar with the said fields, could you also share the
complete Google Ads UI view screenshot con
Hi Zarah,
Thank you for reaching out to our API support team.
What is currently available in the conversion_action report is to determine if
a certain conversion action is a conversion_action.type = WEBPAGE. Associated
URLs currently cannot be retrieved via this report.
On the other hand, you
Hi Nayrouz,
I work with Xiaoming and let me provide support to your concern.
If you are referring to the Ads section of the manager's UI, then you should
also see here the ads created in the client accounts which should be under that
manager account.
Let me know if you have further questions.
Hi Vlad,
Thank you for sharing additional details.
Upon further checking, when creating the feed items for your ad customizer
feed, you should be able to specify a feed_item_target using a
geo_target_constant. For more information on feed item targeting, you may refer
here.
Let me know how th
Hi Jinu,
This is true for production accounts also right? I should be able to create
them for production accounts using AssetService?
For now, you may only create Promotion asset based extensions on production
accounts since the *Sitelink, Callout, and Structured Snippet are currently
availabl
Hi Nancy,
You may reach out to the Compliance Team via this contact form, to discuss the
developer token review and approval process and other concerns related to
eligibility. I hope this helps.
Best regards,
Peter Laurence Napa Oliquino
Google Ads API Team
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Hi,
Thank you for raising this concern.
If you are looking for a way to get the value of data field, then I am afraid
that this is not possible as this field is for mutate only.
However, it appears that the error did not occurred because you've uploaded the
same image, rather, this error occur
Hi Vlad,
Thank you for reaching out to our API support team.
Could you confirm if this is indeed the feature your are trying to implement?
If yes, it would not be possible to specify a target location in the feed to
restrict the feeds geographically.
Location targeting is implemented at the cr
Hello Andi,
Thank you for reaching out to us.
Please note that this forum channel can only provide assistance to
issues/concerns related to the AdWords API / Google Ads API.
With regard to the error related to Field Masks, you can check on this
documentation for more details.
For your concern
Hi Mat,
Thank you for notifying us of this issue. Before I share this with the rest of
our team, could you share screenshots of your forum options to help point out
the issue observed by users?
Also, since this option is not available on your end currently, you may opt to
reach out to us via o
Hi Chris,
Thank you for your follow up. I work with Ernie and allow me to assist you for
now.
You can refer below for equivalent query OPERATORS you can use to mimic the
filters in the attached screenshot :
ad_group_ad.status IN ['status values']
ad_group_ad.ad.type IN ['ad type value']
The a
Hi,
I work with William and let me provide support to your concern.
Could you confirm if the developer token was recently created and you've used
it in API request of AdWords API? If yes, then new developer tokens can only be
used with the Google Ads API. Existing developer tokens before the an
Hi Jinu,
Thank you for the follow up. You may refer below to my responses :
So as you suggested, if we use Feed-based extensions for Sitelink and Callout,
then what happens after the auto migration?
After the auto-migration, your current feed-based extensions will then become
or converted to a
Hi,
Glad to hear that things worked on your end.
However, we currently do not have information on any succeeding releases. For
now, and as mentioned earlier, please continue to follow our blog for updates
and announcements.
Best regards,
Peter Laurence Napa Oliquino
Google Ads API Team
ref:_0
Hi Nayrouz,
Thank you for reaching out. It looks like you were trying to create ads
directly on a manager account which is not allowed. You would need to create
ads inside a client customer account.
Thanks and regards,
Xiaoming, Google Ads API Team
Xiaoming
Google Ads API Team
ref:_00D1U1174p
Hi Mark,
If you are unable to reply privately, you can email us
googleadsapi-supp...@google.com.
Regards,
Anthony
Anthony Madrigal
Google Ads API Team
ref:_00D1U1174p._5004Q2Hxw6f:ref
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Also find us on our blog:
https://googleadsdeveloper.
Hi,
I work with William and allow me to assist you for now.
As for your query that is currently not returning results, could you Reply
privately to author and provide to me the complete request and response logs,
with the request-id?
If you haven't yet, logging can be enabled by navigating to
Hi Chris,
Thank you for posting your concern.
If you are looking for a way to get data and statistics at ad level and you
specifically want this information for text ads and expanded text ads only,
then you can use the ad_group_ad report and filter the ad_group_ad.ad.type
field by 'EXPANDED_TE
Hi Jinu,
The Sitelink, Callout, and Structured Snippet types indicated in the
documentation are pointing towards the asset based documentation. For now, you
may use the feed based extensions. Those should then be automatically migrated
on the specified date. Let me know how this goes on your en
Hi Greeshma,
Thank you for reaching out. Please either restore or re-create the OAuth2
credentials. If the issue persists, give it a try to create a brand new project
and create a new set of OAuht2 credentials.
Thanks and regards,
Xiaoming, Google Ads API Team
Xiaoming
Google Ads API Team
ref:
Hello,
This feature is still not available in the API. We will update this thread when
it becomes supported.
Regards,
Anthony
Anthony
Google Ads API Team
ref:_00D1U1174p._5001USwaId:ref
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Also find us on our blog:
https://googleadsdevelope
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