The support portal is intended to provide our customers with a centralized
view of all technical support tools and information across IBM systems,
software, and services, that can be tailored for your needs. It is my
understanding that, in general, the feedback for the new portal model has
very pos
You can email s...@us.ibm.com with your suggestions and comments. There
are a number of tutorial videos that introduce the new IBM Support
Portal concepts, check those out too.
https://www-950.ibm.com/blogs/SPNA/entry/the_ibm_support_portal_videos?lang=en_us
Ken Bury
Senior IT Specialist,
Tivoli
I'm fed up and I won't take it anymore! Oh, shoot. Where will I go?
Kelly Lipp
Chief Technology Officer
www.storserver.com
719-266-8777 x7105
STORServer solves your data backup challenges.
Once and for all.
-Original Message-
From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu]
OK. Can someone on the list, or someone from Tivoli who monitors this list,
give us a contact point within IBM where we can take these complaints?
We should be bombarding them directly...
On Tue, Dec 22, 2009 at 11:26 AM, Kelly Lipp wrote:
> I particularly enjoy the ten product limit.
>
> Kel
I particularly enjoy the ten product limit.
Kelly Lipp
Chief Technology Officer
www.storserver.com
719-266-8777 x7105
STORServer solves your data backup challenges.
Once and for all.
-Original Message-
From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Paul
Zarnows
In the list of servers, they had some p5 servers listed, but nothing for p6.
WTF? In the list of network adapters, they had 10/100 and 10G. But no 1G.
WTF? If your going to list specific items, list them all or don't get into
that level of detail.
So assuming that I *could* list my specifi
Ok, I tried it. It's an abomination.
1. It's slow.
2. The links I tried did not go where they were supposed to go.
3. In setting up my list of products, I found I could only list 10. Do you
know how many TSM-related products there are? Add your server and storage, and
there's no way you can k
Well, with a maximum of 10 products being permitted, keep your
selections very general. I got too specific and was only able to enter
half my subject areas. Why do folks always think small when it comes to
allocating selections? Ah well ... progress: Looking forward while
(*trip*smack*oof!).
M
Yet another change. Every time they "improve" things, they make it harder for
us to find the same information we used to be able to get at.
I'll give this a try before passing judgement. It looks like they are going to
a portal model where you can customize your own experience.
At 08:30 AM 12
Sadly their products seem to be following the same model.
-Original Message-
From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of
Richard Sims
Sent: Tuesday, December 22, 2009 8:31 AM
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] IBM bureaucracy strikes again
If you ha
Ech!
What a pain.
The new site doesn't even scale up for those of us with higher resolutions than
640x480(at least in IE).
-Original Message-
From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of
Richard Sims
Sent: Tuesday, December 22, 2009 8:31 AM
To: ADSM-L@VM.MARIST
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