KX-T: 824 Delayed Hello
WOW!! What's up with the analog 824 system not answering incoming calls immediately, I have 2 customers right now who are forcing me to remove the system because when they grab the phone and say "hello" they always have to say hello a 2nd time because it takes that long to connect. Hard point to argue, thats for sure. Nick Miller Strategic Home Media _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
Re: KX-T: 824 Delayed Hello
Turn Off Caller ID -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nick Miller Sent: Tuesday, February 14, 2006 8:38 To: kxt@kxthelp.com Subject: KX-T: 824 Delayed Hello WOW!! What's up with the analog 824 system not answering incoming calls immediately, I have 2 customers right now who are forcing me to remove the system because when they grab the phone and say "hello" they always have to say hello a 2nd time because it takes that long to connect. Hard point to argue, thats for sure. Nick Miller Strategic Home Media _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 267.15.7/259 - Release Date: 2/13/2006 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.375 / Virus Database: 267.15.7/259 - Release Date: 2/13/2006 _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
Re: KX-T: 824 Delayed Hello
Thanks for the input, that will help with a portion of the clients anyway. Two words to Panasonic - Why? and Disappointing! > Turn Off Caller ID > > -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf > Of > Nick Miller > Sent: Tuesday, February 14, 2006 8:38 > To: kxt@kxthelp.com > Subject: KX-T: 824 Delayed Hello > > WOW!! What's up with the analog 824 system not answering incoming calls > immediately, I have 2 customers right now who are forcing me to remove the > system because when they grab the phone and say "hello" they always have > to > say hello a 2nd time because it takes that long to connect. > > Hard point to argue, thats for sure. > > Nick Miller Strategic Home Media > > > _ > KX-T Mailing list --- http://kxthelp.com/ Subscription changes: > http://kxthelp.com/mailman/listinfo/kxt > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.1.375 / Virus Database: 267.15.7/259 - Release Date: 2/13/2006 > > > -- > No virus found in this outgoing message. > Checked by AVG Free Edition. > Version: 7.1.375 / Virus Database: 267.15.7/259 - Release Date: 2/13/2006 > > > _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
Re: KX-T: 824 Delayed Hello
The system waits to ring until it has caller ID information to display...the CO sends this as FSK data between the first and second ring. If the customer doesn't know the first ring ever occurred, what's the difference? If you have single line equipment connected ahead of the KSU (unless it an alarm, TIVO, satellite receiver, etc.) you are missing out on many features that the system can offer. I do (DID) mostly TD stuff, but it's my understanding that the TA824 handles SLT's very nicely...INCLUDING passing CID info to industry standard SLT's.. Jim - Original Message - From: "Nick Miller" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Cc: Sent: Tuesday, February 14, 2006 4:20 PM Subject: Re: KX-T: 824 Delayed Hello > Thanks for the input, that will help with a portion of the clients anyway. > Two words to Panasonic - Why? and Disappointing! > > >> Turn Off Caller ID >> >> -Original Message- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf >> Of >> Nick Miller >> Sent: Tuesday, February 14, 2006 8:38 >> To: kxt@kxthelp.com >> Subject: KX-T: 824 Delayed Hello >> >> WOW!! What's up with the analog 824 system not answering incoming calls >> immediately, I have 2 customers right now who are forcing me to remove >> the >> system because when they grab the phone and say "hello" they always have >> to >> say hello a 2nd time because it takes that long to connect. >> >> Hard point to argue, thats for sure. >> >> Nick Miller Strategic Home Media >> >> >> _ >> KX-T Mailing list --- http://kxthelp.com/ Subscription changes: >> http://kxthelp.com/mailman/listinfo/kxt >> >> -- >> No virus found in this incoming message. >> Checked by AVG Free Edition. >> Version: 7.1.375 / Virus Database: 267.15.7/259 - Release Date: 2/13/2006 >> >> >> -- >> No virus found in this outgoing message. >> Checked by AVG Free Edition. >> Version: 7.1.375 / Virus Database: 267.15.7/259 - Release Date: 2/13/2006 >> >> >> > > > > _ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
Re: KX-T: 824 Delayed Hello
I will try enabling the Ring Delay for 5 seconds and see if that "masks" the issue. Amazing to me that Pana. tech support, though they acknowledge the problem, would not make the same suggestion with given the pressure we have put on them. Thanks much for the help. Nick Strategic Home Media > The system waits to ring until it has caller ID information to > display...the > CO sends this as FSK data between the first and second ring. > > If the customer doesn't know the first ring ever occurred, what's the > difference? > > If you have single line equipment connected ahead of the KSU (unless it > an > alarm, TIVO, satellite receiver, etc.) you are missing out on many > features > that the system can offer. > > I do (DID) mostly TD stuff, but it's my understanding that the TA824 > handles > SLT's very nicely...INCLUDING passing CID info to industry standard > SLT's.. > > Jim > > - Original Message - > From: "Nick Miller" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Cc: > Sent: Tuesday, February 14, 2006 4:20 PM > Subject: Re: KX-T: 824 Delayed Hello > > >> Thanks for the input, that will help with a portion of the clients >> anyway. >> Two words to Panasonic - Why? and Disappointing! >> >> >>> Turn Off Caller ID >>> >>> -Original Message- >>> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >>> Behalf >>> Of >>> Nick Miller >>> Sent: Tuesday, February 14, 2006 8:38 >>> To: kxt@kxthelp.com >>> Subject: KX-T: 824 Delayed Hello >>> >>> WOW!! What's up with the analog 824 system not answering incoming >>> calls >>> immediately, I have 2 customers right now who are forcing me to remove >>> the >>> system because when they grab the phone and say "hello" they always >>> have >>> to >>> say hello a 2nd time because it takes that long to connect. >>> >>> Hard point to argue, thats for sure. >>> >>> Nick Miller Strategic Home Media >>> >>> >>> _ >>> KX-T Mailing list --- http://kxthelp.com/ Subscription changes: >>> http://kxthelp.com/mailman/listinfo/kxt >>> >>> -- >>> No virus found in this incoming message. >>> Checked by AVG Free Edition. >>> Version: 7.1.375 / Virus Database: 267.15.7/259 - Release Date: >>> 2/13/2006 >>> >>> >>> -- >>> No virus found in this outgoing message. >>> Checked by AVG Free Edition. >>> Version: 7.1.375 / Virus Database: 267.15.7/259 - Release Date: >>> 2/13/2006 >>> >>> >>> >> >> >> >> _ >> KX-T Mailing list --- http://kxthelp.com/ >> Subscription changes: http://kxthelp.com/mailman/listinfo/kxt >> > > > _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
