Re: [GNC] MacOS High Sierra 10.13.6 - recently updated to GNUCASH 4.0 and then 4.1 = app not opening

2020-08-12 Thread Anne via gnucash-user
 Hi Dave, 

Thanks for your reply. I've started multiple times but the results are the same
However,  when the below warning comes up --- 

["Gnucash" is an application downloaded from the Internet.  Are you sure you 
want to open it? (Gnucash is on the disk image "Gnucash-Intel-4.0-2.dmg". 
Firefox downloaded this disk image on July 13, 2020)].  


I didn't check the box that says "Don't warn me when opening application on 
this disk image" but clicked on openthat's when nothing opens or 
happensevery dialog disappears.  Should I check the box that stops the 
computer from warning me? 

Thanks for your help, 

Anne

On Monday, August 10, 2020, 5:58:55 PM GMT+4, David Reiser 
 wrote:  
 
 Did you try opening it a second time? I’ve always had the gatekeeper dialog go 
away, and gnucash fails to open. Once gatekeeper has permission, it doesn’t 
interfere any more, and all subsequent launches work as expected.  My first 
attempt in a certain unreleased version finally seems to have fixed that 
problem, but we’ll see.

Dave
--
Dave Reiser
dbrei...@icloud.com





> On Aug 9, 2020, at 9:35 PM, Anne via gnucash-user  
> wrote:
> 
> Been using the software for years without issues in opening up after 
> downloading the update. 
> 
> After installing Gnucash-Intel-4.1-2.dmg and clicking on the GNUCASH icon, I 
> get the warning from Mac about opening the file download using Firefox.  Then 
> I select OPEN => nothing happens.  GNU CASH doesn't open. 
> 
> I see the files are still there, but nothing opens.
> Please help.
> Thanks, 
> Anne
  
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Re: [GNC] MacOS High Sierra 10.13.6 - recently updated to GNUCASH 4.0 and then 4.1 = app not opening

2020-08-12 Thread Anne via gnucash-user
 Thanks again for your help!  I will try your suggestions.  Right now, I'm just 
happy to have access to my data! 

Anne

On Monday, August 10, 2020, 11:58:16 PM GMT+4, David Reiser 
 wrote:  
 
 I haven’t tried moving something from the HD to Applications recently. It 
didn’t used to be a problem. If gnucash was running, I’d suspect the OS was 
complaining about moving something into a protected place at a bad time. 
Otherwise, I haven’t a clue. But next I’d try restarting the Mac and moving the 
app before its first launch after the restart. If that doesn’t work, then I’d 
go for dragging a new copy from the disk image to the Applications folder.
--
Dave Reiser
dbrei...@icloud.com






On Aug 10, 2020, at 3:31 PM, Anne  wrote:
 Hi Dave, 

BTW, I moved the app to my HD no problem, but when I tried to move it into my 
Applications.  The error box showed up=>"The operation can’t be completed 
because an unexpected error occurred (error code -8062)."
Is this because I can't copy the app from HD into the Applications folder?  Do 
I need to move it directly from the disk image?
Thanks, 
Anne

On Monday, August 10, 2020, 11:26:01 PM GMT+4, Anne  
wrote:  
 
  Hi Dave, 

Thanks, that did the trick!  Appreciate your help. 

Anne

On Monday, August 10, 2020, 9:57:00 PM GMT+4, David Reiser 
 wrote:  
 
 You can’t run it from the disk image. Drag it somewhere on your hard disk 
(usually the Applications folder) and run it from there. Once on your hard 
disk, try launching the app. If you don’t get the option to click an Open 
button, then you’ll have to right click on the app and choose Open from the 
pop-up.
Dave
--
Dave Reiser
dbrei...@icloud.com






On Aug 10, 2020, at 1:25 PM, Anne  wrote:
 Hi Dave, 

Thanks for your reply. I've started multiple times but the results are the same
However,  when the below warning comes up --- 

["Gnucash" is an application downloaded from the Internet.  Are you sure you 
want to open it? (Gnucash is on the disk image "Gnucash-Intel-4.0-2.dmg". 
Firefox downloaded this disk image on July 13, 2020)].  


I didn't check the box that says "Don't warn me when opening application on 
this disk image" but clicked on openthat's when nothing opens or 
happensevery dialog disappears.  Should I check the box that stops the 
computer from warning me? 

Thanks for your help, 

Anne

On Monday, August 10, 2020, 5:58:55 PM GMT+4, David Reiser 
 wrote:  
 
 Did you try opening it a second time? I’ve always had the gatekeeper dialog go 
away, and gnucash fails to open. Once gatekeeper has permission, it doesn’t 
interfere any more, and all subsequent launches work as expected.  My first 
attempt in a certain unreleased version finally seems to have fixed that 
problem, but we’ll see.

Dave
--
Dave Reiser
dbrei...@icloud.com





> On Aug 9, 2020, at 9:35 PM, Anne via gnucash-user  
> wrote:
> 
> Been using the software for years without issues in opening up after 
> downloading the update. 
> 
> After installing Gnucash-Intel-4.1-2.dmg and clicking on the GNUCASH icon, I 
> get the warning from Mac about opening the file download using Firefox.  Then 
> I select OPEN => nothing happens.  GNU CASH doesn't open. 
> 
> I see the files are still there, but nothing opens.
> Please help.
> Thanks, 
> Anne
  



  
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Re: [GNC] MacOS High Sierra 10.13.6 - recently updated to GNUCASH 4.0 and then 4.1 = app not opening

2020-08-12 Thread Anne via gnucash-user
 Hi Dave, 

Thanks, that did the trick!  Appreciate your help. 

Anne

On Monday, August 10, 2020, 9:57:00 PM GMT+4, David Reiser 
 wrote:  
 
 You can’t run it from the disk image. Drag it somewhere on your hard disk 
(usually the Applications folder) and run it from there. Once on your hard 
disk, try launching the app. If you don’t get the option to click an Open 
button, then you’ll have to right click on the app and choose Open from the 
pop-up.
Dave
--
Dave Reiser
dbrei...@icloud.com






On Aug 10, 2020, at 1:25 PM, Anne  wrote:
 Hi Dave, 

Thanks for your reply. I've started multiple times but the results are the same
However,  when the below warning comes up --- 

["Gnucash" is an application downloaded from the Internet.  Are you sure you 
want to open it? (Gnucash is on the disk image "Gnucash-Intel-4.0-2.dmg". 
Firefox downloaded this disk image on July 13, 2020)].  


I didn't check the box that says "Don't warn me when opening application on 
this disk image" but clicked on openthat's when nothing opens or 
happensevery dialog disappears.  Should I check the box that stops the 
computer from warning me? 

Thanks for your help, 

Anne

On Monday, August 10, 2020, 5:58:55 PM GMT+4, David Reiser 
 wrote:  
 
 Did you try opening it a second time? I’ve always had the gatekeeper dialog go 
away, and gnucash fails to open. Once gatekeeper has permission, it doesn’t 
interfere any more, and all subsequent launches work as expected.  My first 
attempt in a certain unreleased version finally seems to have fixed that 
problem, but we’ll see.

Dave
--
Dave Reiser
dbrei...@icloud.com





> On Aug 9, 2020, at 9:35 PM, Anne via gnucash-user  
> wrote:
> 
> Been using the software for years without issues in opening up after 
> downloading the update. 
> 
> After installing Gnucash-Intel-4.1-2.dmg and clicking on the GNUCASH icon, I 
> get the warning from Mac about opening the file download using Firefox.  Then 
> I select OPEN => nothing happens.  GNU CASH doesn't open. 
> 
> I see the files are still there, but nothing opens.
> Please help.
> Thanks, 
> Anne
  

  
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Re: [GNC] MacOS High Sierra 10.13.6 - recently updated to GNUCASH 4.0 and then 4.1 = app not opening

2020-08-12 Thread Anne via gnucash-user
 Hi Dave, 

BTW, I moved the app to my HD no problem, but when I tried to move it into my 
Applications.  The error box showed up=>"The operation can’t be completed 
because an unexpected error occurred (error code -8062)."
Is this because I can't copy the app from HD into the Applications folder?  Do 
I need to move it directly from the disk image?
Thanks, 
Anne

On Monday, August 10, 2020, 11:26:01 PM GMT+4, Anne  
wrote:  
 
  Hi Dave, 

Thanks, that did the trick!  Appreciate your help. 

Anne

On Monday, August 10, 2020, 9:57:00 PM GMT+4, David Reiser 
 wrote:  
 
 You can’t run it from the disk image. Drag it somewhere on your hard disk 
(usually the Applications folder) and run it from there. Once on your hard 
disk, try launching the app. If you don’t get the option to click an Open 
button, then you’ll have to right click on the app and choose Open from the 
pop-up.
Dave
--
Dave Reiser
dbrei...@icloud.com






On Aug 10, 2020, at 1:25 PM, Anne  wrote:
 Hi Dave, 

Thanks for your reply. I've started multiple times but the results are the same
However,  when the below warning comes up --- 

["Gnucash" is an application downloaded from the Internet.  Are you sure you 
want to open it? (Gnucash is on the disk image "Gnucash-Intel-4.0-2.dmg". 
Firefox downloaded this disk image on July 13, 2020)].  


I didn't check the box that says "Don't warn me when opening application on 
this disk image" but clicked on openthat's when nothing opens or 
happensevery dialog disappears.  Should I check the box that stops the 
computer from warning me? 

Thanks for your help, 

Anne

On Monday, August 10, 2020, 5:58:55 PM GMT+4, David Reiser 
 wrote:  
 
 Did you try opening it a second time? I’ve always had the gatekeeper dialog go 
away, and gnucash fails to open. Once gatekeeper has permission, it doesn’t 
interfere any more, and all subsequent launches work as expected.  My first 
attempt in a certain unreleased version finally seems to have fixed that 
problem, but we’ll see.

Dave
--
Dave Reiser
dbrei...@icloud.com





> On Aug 9, 2020, at 9:35 PM, Anne via gnucash-user  
> wrote:
> 
> Been using the software for years without issues in opening up after 
> downloading the update. 
> 
> After installing Gnucash-Intel-4.1-2.dmg and clicking on the GNUCASH icon, I 
> get the warning from Mac about opening the file download using Firefox.  Then 
> I select OPEN => nothing happens.  GNU CASH doesn't open. 
> 
> I see the files are still there, but nothing opens.
> Please help.
> Thanks, 
> Anne
  


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Re: [GNC] GnuCash and Swedish accounting legislation

2020-08-12 Thread Liz Dodd
On Tue, 11 Aug 2020 20:10:44 -0700
Jim DeLaHunt  wrote:

> First of all, if you think that the vibe in the GnuCash community is 
> "insulting, arrogant, unyielding"; if you think that the GnuCash 
> developers are "being real jerks", then you haven't seen nearly
> enough of the Internet and of free software projects. The GnuCash
> community is a respectful vacation resort compared to some projects
> to which I contribute. The GnuCash developers are usually kind and
> helpful, and at the very worst, sometimes a touch impatient with
> requests they are unable to fulfill. The documentation is extensive
> and at least somewhat helpful.
> 
> And I see that you put in a little separation between the computer 
> programmers who developed GnuCash, and all those bad programmers, but 
> when you unload on "the effective collection of them" you unload on
> all of them.

Jim, and others, I do not approve of posts like doncram's which
preceded this.
As the Moderator I have intervened and will check future posts from
doncram.

Kindly note that I do not tolerate coarse language or disparaging
others.

Liz, Moderator Hat On.
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Re: [GNC] envelope method, equity sub-accounts, cash vs. hybrid vs. accrual accounting

2020-08-12 Thread Bruce Irving via gnucash-user
First, let me say that I have never in my 50 years of accounting/bookkeeping, 
been successful setting up and using a budget.  It was just too much work when 
the information was already in the books as to how much was spent in each 
account in each period.  The few times I set up a very simple one, there was no 
relating it to actual.
I have been treasurer of a non-profit for the past 7 years.  My predecessors, 
if I was lucky, kept a check register.  It took a long time to get the term 
assets/liabilities in to some sort of books.  I suppose I was fortunate that we 
weren't big enough, here in USA, that I didn't have to make detailed reports to 
the government, and the members were only concerned with cash in bank.
We do, from time to time, have dedicated funds to specific purposes.  I can 
easily see the balance of these funds and make deposits/withdrawals.  
    110 Bank of Gnu$1,337.34placeholder shows sum of sub accounts
     110.1 General fund$1,234.45     110.2 Dedicated fund 1
$67.89     119,3 dedicated fund 2    $35.00One bank account with virtual 
funds. Now I know at a glance how much is each dedicated fund.  I even had one 
slip into the red this month which is ok in that it tracks donations for our 
dinners and would have come out of General fund any way.  In fact, based on a 
comment by our Commander, I had just set up the fund using data from the first 
of last year.

Bruce
 Preach the Gospel wherever you go.
 If necessary, use words.
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Re: [GNC] Difficulty with online price retrieval

2020-08-12 Thread Samantha Payn
   John, I am so sorry, I have slightly misled you. It is the "Fetch Rate"
   button which returns the error message. I only use Gnucash for my
   business accounts and have no need of the "Get Quotes" button.

   On 11 August 2020 18:54 John Ralls < [1]jra...@ceridwen.us> wrote:

   Samantha,

   Sorry, I lost that in the ensuing conversation about how to work
   Powershell and got hung up on the previous no Get Rate button issue.

   The Fetch Rate and Get Quotes buttons work a bit differently from each
   other: The first looks only at the currencies involved in the
   transaction you're entering and the latter tries to retrieve rates for
   all of the currencies in your book. Can you try the Fetch Rate button?
   You can do that most easily by editing the rate on a foreign currency
   split. (Open a foreign currency transaction, put it in split view,
   select a split in the "other" currency, right-click and pick Edit
   Exchange Rate from the context menu. Note that which currency is the
   "other" one depends on which account you started the transaction from
   so it might be GBP if you created the transaction starting from an
   account denominated in, say, EUR.)

   Please run from the PowerShell command line with the --log
   gnc.scm=debug option as before, try both a Fetch Rate and a Get Quotes
   and paste in the contents of the resulting log file.

   Regards,

   John Ralls

   On Aug 11, 2020, at 5:00 AM, Samantha Payn <
   [2]saman...@boorertranslations.com> wrote:

   I'm afraid the problem has not been solved.

   The Get Quotes button does light up (as I mentioned in an email to the
   list just after I first reported the problem), but when I click it I
   get an error window that says: "There was a system error while
   retrieving the price quotes".

   Thank you for your persisitance and continued support.

   Samantha

   On 11 August 2020 00:51 John Ralls < [3]jra...@ceridwen.us> wrote:

   Good. It succeeded in finding Finance::Quote from the command line.
   That should be sufficient to enable the Fetch Rate button. Was it
   enabled?

   Regards,

   John Ralls

   On Aug 10, 2020, at 12:06 PM, Samantha Payn <
   [4]saman...@boorertranslations.com> wrote:

   Hi John

   I did what you suggest and this is what I got:

   PS C:\Users\User> Get-Content
   $Env:USERPROFILE\AppData\Local\Temp\gnucash.trace.VEQEP0.log

   * 11:46:06 DEBUG  rpt-subdir=gnucash/reports/standard

   * 11:46:06 DEBUG  mod-dir=C:\Program Files
   (x86)\gnucash\share/guile/site/2.2\gnucash/reports/standard

   * 11:46:06 DEBUG  dir-files=(view-column trial-balance
   transaction taxinvoice register reconcile-report receivables receipt
   price-scatter portfolio payables owner-report new-owner-report
   new-aging net-charts lot-viewer job-report invoice income-statement
   income-gst-statement general-ledger general-journal equity-statement
   dashboard customer-summary category-barchart cashflow-barchart
   cash-flow budget budget-income-statement budget-flow budget-barchart
   budget-balance-sheet balsheet-pnl balsheet-eg balance-sheet
   balance-forecast advanced-portfolio account-summary account-piecharts)

   * 11:46:07 DEBUG  rpt-subdir=gnucash/reports/example

   * 11:46:07 DEBUG  mod-dir=C:\Program Files
   (x86)\gnucash\share/guile/site/2.2\gnucash/reports/example

   * 11:46:07 DEBUG  dir-files=(welcome-to-gnucash sample-graphs
   hello-world daily-reports average-balance)

   * 11:46:07 DEBUG 
   rpt-subdir=gnucash/reports/locale-specific/us

   * 11:46:07 DEBUG  mod-dir=C:\Program Files
   (x86)\gnucash\share/guile/site/2.2\gnucash/reports/locale-specific/us

   * 11:46:07 DEBUG  dir-files=(taxtxf)

   * 11:46:07 DEBUG  rpt-subdir=gnucash/report/stylesheets

   * 11:46:07 DEBUG  mod-dir=C:\Program Files
   (x86)\gnucash\share/guile/site/2.2\gnucash/report/stylesheets

   * 11:46:07 DEBUG  dir-files=(plain head-or-tail footer css)

   * 11:46:10 DEBUG  gnc:fq-check-sources results: (1.49 adig aex
   aiahk alphavantage amfiindia asegr asx aufunds australia bamosz bet
   bmonesbittburns bourso bse bsero canada canadamutual citywire cominvest
   cse deka dutch dwsfunds europe fetch_live_currencies fidelity
   fidelity_direct fidelityfixed financecanada finanzpartner finland fool
   france ftfunds ftportfolios ftportfolios_direct fundlibrary goldmoney
   greece hex hu hufund hungary hustock iexcloud indiamutual
   known_currencies lerevenu maninv morningstar morningstarau
   morningstarch morningstarjp mstaruk nasdaq nyse nz nzx platinum romania
   seb_funds sixfunds sixshares stockhousecanada_fund tdefunds
   tdwaterhouse tiaacref tnetuk troweprice troweprice_direct trustnet tsp
   tsx uk_unit_trusts ukfunds unionfunds usa usfedbonds vanguard vwd
   yahoo_json yahoo_yql za za_unittrusts)

   * 11:46:10 MESSG  Found Finance::Quote version 1.49

   PS C:\Users\User>

   Cheers

   Samantha

   On 10 August 2020 16:37 John Ralls < [5]jra...@ceridwen.us> wrote:

   On Aug 10, 2020, at 6:16 AM, Frank H. Elle

Re: [GNC] envelope method, equity sub-accounts, cash vs. hybrid vs. accrual accounting

2020-08-12 Thread Michael or Penny Novack

On 8/11/2020 8:32 PM, doncram wrote:

The idea of "envelope method" then is to mirror the model of budgeting and
control done by real life envelopes holding the cash allowed to be spent in
each budget area.  This is an inspiring model/image.  The physical model is
very visual, very clear... each envelope of cash is a continuous visible
indicator of how much more can be spent in that category.  It is alarming
if one runs low or empty.  If overspending really does have to be done,
then cash must be "borrowed"/transfered from another envelope/budget
category.  In a household where one person has the envelope for groceries
vs. another has the envelope for clothes purchases, there would be
"transaction costs" or punishments of having to beg other person to fork
over some of their budget.  I see the appeal of trying to make an
accounting/budgeting system follow that.  However

There is a fundamental important difference no matter how you try to 
implement in gnucash (or pretty much any software).


With physical currency in physical envelopes or somebody else holding 
the different debit card there is no such thing as negative dollars. In 
other words, if you actually need the enforcement provided by 
physicality, if lacking in the discipline to follow a budget unless so 
enforced, gnucash can't help you nor probably any other program.


What do you want here? A way of specifying for an account that cannot go 
opposite? That a transaction would be refuse to enter if it was doing 
that? TOO LATE. When you enter the transaction in gnucash (or anything 
else; even old fashioned pen and ink on paper) it has already happened. 
You are just recording that fact in the books. Understand? If you want 
accounts in gnucash to represent the envelopes you still need to have 
that physical cash in physical envelopes for enforcement >


Even in the case of entities with legally enforceable budgets this is 
true. Just because there is no more money left in the budget for 
expenses of a certain category doesn't mean if a check is written that 
would fall in that category it would bounce. Or that the entity could 
say to whoever got that check "sorry, the budget for that was exhausted, 
send the money back". If something is done wrong (with respect to an 
enforceable budget) somebody is in trouble, maybe deep trouble, or a 
board might have to call an emergency meeting to authorize or a town a 
special town meeting (I'm in new England) to authorize << but even in 
that case, the voters could say "NO" >>


Michael D Novack



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[GNC] gnucash-4.1.tar.bz2

2020-08-12 Thread Bill Suit
 I recently downloaded the subject above. I made the mistake of
untarring it!
What I don't know now is how to install it. Looking for a pointer to how to
accomplish installing it.

TIA, Bill
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Re: [GNC] gnucash-4.1.tar.bz2

2020-08-12 Thread Derek Atkins
Hi,

On Wed, August 12, 2020 3:09 pm, Bill Suit wrote:
>  I recently downloaded the subject above. I made the mistake of
> untarring it!
> What I don't know now is how to install it. Looking for a pointer to how
> to
> accomplish installing it.

You downloaded the source code.
To install it, you must first build it.
The instructions are all there.

Did you perhaps intend to download a built package for your platform?  If
so, you downloaded the wrong thing.  What OS/Platform are you running?

>
> TIA, Bill

> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

-derek
-- 
   Derek Atkins 617-623-3745
   de...@ihtfp.com www.ihtfp.com
   Computer and Internet Security Consultant

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Re: [GNC] gnucash-4.1.tar.bz2

2020-08-12 Thread Bill Suit
Thanks Derek. I did not realize this was source code. My os is Linux Mint,
v 20. I've been thinking recently of compiling some source on this box. It
looks like I've fallen into my next journey. Hopefully I'll come out
smelling like a rose and not the other stuff.😎 I'm going to take a day or
two and run through the READMEs and check on my compiling tools. I started
using linux around 1995. I started with the GENTOO os, which was/is all
source based.

On Wed, Aug 12, 2020 at 3:17 PM Derek Atkins  wrote:

> Hi,
>
> On Wed, August 12, 2020 3:09 pm, Bill Suit wrote:
> >  I recently downloaded the subject above. I made the mistake of
> > untarring it!
> > What I don't know now is how to install it. Looking for a pointer to how
> > to
> > accomplish installing it.
>
> You downloaded the source code.
> To install it, you must first build it.
> The instructions are all there.
>
> Did you perhaps intend to download a built package for your platform?  If
> so, you downloaded the wrong thing.  What OS/Platform are you running?
>
> >
> > TIA, Bill
>
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
>
> -derek
> --
>Derek Atkins 617-623-3745
>de...@ihtfp.com www.ihtfp.com
>Computer and Internet Security Consultant
>
>
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[GNC] Thank you for list moderation [was: Re: GnuCash and Swedish accounting legislation]

2020-08-12 Thread Jim DeLaHunt

Liz, with Moderator Hat On:

On 2020-08-12 01:57, Liz Dodd wrote:

Jim, and others, I do not approve of posts like doncram's which
preceded this.
As the Moderator I have intervened and will check future posts from
doncram.

Kindly note that I do not tolerate coarse language or disparaging
others.

Liz, Moderator Hat On.


Thank you! This is part of what keeps the GnuCash community a respectful 
vacation resort. I appreciate your contribution.


 —Jim DeLaHunt, at the GnuCash resort, my feet up on the 
Accounts Receivable, a daquiri in one hand, and a split in the other.



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Re: [GNC] gnucash-4.1.tar.bz2

2020-08-12 Thread David Cousens
Bill,

The Wiki has detailed instructions for building in Linux which were
primarily developed from Linux Mint (17-19)/Ubuntu/Debian. They haven't yet
been updated to cope with LM20s quirks but you will find some recent posts
(last few weeks)re problems with LM20 and ubuntu 20.4 in the developer
mailing list archive.

https://wiki.gnucash.org/wiki/Building_On_Linux

David Cousens



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Re: [GNC] Difficulty with online price retrieval

2020-08-12 Thread John Ralls
Samantha,

OK. Please do it when running GnuCash from Powershell with the --log 
gnc.scm=debug option and paste in the resulting gnucash.trace.XX.log.

Regards,
John Ralls


> On Aug 12, 2020, at 6:54 AM, Samantha Payn  
> wrote:
> 
> John, I am so sorry, I have slightly misled you. It is the "Fetch Rate" 
> button which returns the error message. I only use Gnucash for my business 
> accounts and have no need of the "Get Quotes" button. 
>> On 11 August 2020 18:54 John Ralls < jra...@ceridwen.us> wrote:
>> 
>> 
>> Samantha,
>> 
>> Sorry, I lost that in the ensuing conversation about how to work Powershell 
>> and got hung up on the previous no Get Rate button issue.
>> 
>> The Fetch Rate and Get Quotes buttons work a bit differently from each 
>> other: The first looks only at the currencies involved in the transaction 
>> you're entering and the latter tries to retrieve rates for all of the 
>> currencies in your book. Can you try the Fetch Rate button? You can do that 
>> most easily by editing the rate on a foreign currency split. (Open a foreign 
>> currency transaction, put it in split view, select a split in the "other" 
>> currency, right-click and pick Edit Exchange Rate from the context menu. 
>> Note that which currency is the "other" one depends on which account you 
>> started the transaction from so it might be GBP if you created the 
>> transaction starting from an account denominated in, say, EUR.)
>> 
>> Please run from the PowerShell command line with the --log gnc.scm=debug 
>> option as before, try both a Fetch Rate and a Get Quotes and paste in the 
>> contents of the resulting log file.
>> 
>> Regards,
>> John Ralls
>> 
>>> On Aug 11, 2020, at 5:00 AM, Samantha Payn < 
>>> saman...@boorertranslations.com> wrote:
>>> 
>>> I'm afraid the problem has not been solved.
>>> The Get Quotes button does light up (as I mentioned in an email to the list 
>>> just after I first reported the problem), but when I click it I get an 
>>> error window that says: "There was a system error while retrieving the 
>>> price quotes".
>>> Thank you for your persisitance and continued support.
>>> Samantha
 On 11 August 2020 00:51 John Ralls < jra...@ceridwen.us> wrote:
 
 
 Good. It succeeded in finding Finance::Quote from the command line. That 
 should be sufficient to enable the Fetch Rate button. Was it enabled?
 
 Regards,
 John Ralls
 
> On Aug 10, 2020, at 12:06 PM, Samantha Payn < 
> saman...@boorertranslations.com> wrote:
> 
> Hi John
> I did what you suggest and this is what I got:
> 
> PS C:\Users\User> Get-Content 
> $Env:USERPROFILE\AppData\Local\Temp\gnucash.trace.VEQEP0.log
> * 11:46:06 DEBUG  rpt-subdir=gnucash/reports/standard
> * 11:46:06 DEBUG  mod-dir=C:\Program Files 
> (x86)\gnucash\share/guile/site/2.2\gnucash/reports/standard
> * 11:46:06 DEBUG  dir-files=(view-column trial-balance 
> transaction taxinvoice register reconcile-report receivables receipt 
> price-scatter portfolio payables owner-report new-owner-report new-aging 
> net-charts lot-viewer job-report invoice income-statement 
> income-gst-statement general-ledger general-journal equity-statement 
> dashboard customer-summary category-barchart cashflow-barchart cash-flow 
> budget budget-income-statement budget-flow budget-barchart 
> budget-balance-sheet balsheet-pnl balsheet-eg balance-sheet 
> balance-forecast advanced-portfolio account-summary account-piecharts)
> * 11:46:07 DEBUG  rpt-subdir=gnucash/reports/example
> * 11:46:07 DEBUG  mod-dir=C:\Program Files 
> (x86)\gnucash\share/guile/site/2.2\gnucash/reports/example
> * 11:46:07 DEBUG  dir-files=(welcome-to-gnucash sample-graphs 
> hello-world daily-reports average-balance)
> * 11:46:07 DEBUG  rpt-subdir=gnucash/reports/locale-specific/us
> * 11:46:07 DEBUG  mod-dir=C:\Program Files 
> (x86)\gnucash\share/guile/site/2.2\gnucash/reports/locale-specific/us
> * 11:46:07 DEBUG  dir-files=(taxtxf)
> * 11:46:07 DEBUG  rpt-subdir=gnucash/report/stylesheets
> * 11:46:07 DEBUG  mod-dir=C:\Program Files 
> (x86)\gnucash\share/guile/site/2.2\gnucash/report/stylesheets
> * 11:46:07 DEBUG  dir-files=(plain head-or-tail footer css)
> * 11:46:10 DEBUG  gnc:fq-check-sources results: (1.49 adig aex 
> aiahk alphavantage amfiindia asegr asx aufunds australia bamosz bet 
> bmonesbittburns bourso bse bsero canada canadamutual citywire cominvest 
> cse deka dutch dwsfunds europe fetch_live_currencies fidelity 
> fidelity_direct fidelityfixed financecanada finanzpartner finland fool 
> france ftfunds ftportfolios ftportfolios_direct fundlibrary goldmoney 
> greece hex hu hufund hungary hustock iexcloud indiamutual 
> known_currencies lerevenu maninv morningstar morningstarau morningstarch 
> morningstarjp mstaruk nasdaq nyse nz nzx platinum romania seb_funds 
> sixfunds sixshare