[Desktop-packages] [Bug 1442605] Re: first print wrong others fine

2015-04-28 Thread Pascal De Vuyst
Actually I mislooked according to the release notes of gutenprint, the Canon 
PIXMA iP4850 has (EXPERIMENTAL) support since version 5.2.10
Please try if the newer gutenprint 5.2.10 included in Ubuntu 15.04 (or 14.10) 
solves your problem.
You can test without installing by using an ubuntu-desktop live-cd.

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Title:
  first print wrong others fine

Status in gutenprint package in Ubuntu:
  Incomplete

Bug description:
  Using a Canon ip4850, since few months problems with printing.

  Usually text is printed multiple times, different colours, styles and
  sizes on same paper.

  After following the instructions "USB printer does not print or prints
  garbage" most prints are fine, but still the first print is still
  rubbish.

  A temporally work around found, which works as follow:

  -- First print empty page in for example Writer

  -- Al other prints afterwards are fine

  Any suggestions to solve the last hurdle?

  Many thanks!!!

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu8.6
  ProcVersionSignature: Ubuntu 3.2.0-79.115-generic 3.2.67
  Uname: Linux 3.2.0-79-generic i686
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  Date: Fri Apr 10 14:25:44 2015
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Lpstat: device for Canon-iP4800-series: 
usb://Canon/iP4800%20series?serial=21EF85
  MachineType: American Megatrends Inc. K7S41GX
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Canon-iP4800-series: Canon PIXMA iP4800 - CUPS+Gutenprint 
v5.2.8-pre1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-79-generic 
root=UUID=99728699-5167-481d-a2ec-f9f30b543fb8 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to precise on 2014-10-08 (184 days ago)
  dmi.bios.date: 10/28/2004
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.00
  dmi.board.name: K7S41GX
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: 0123ABC
  dmi.chassis.type: 3
  dmi.chassis.vendor: Uknown Chassis Manufacture
  dmi.chassis.version: Version 1.00
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd10/28/2004:svnAmericanMegatrendsInc.:pnK7S41GX:pvr1.0:rvn:rnK7S41GX:rvr1.0:cvnUknownChassisManufacture:ct3:cvrVersion1.00:
  dmi.product.name: K7S41GX
  dmi.product.version: 1.0
  dmi.sys.vendor: American Megatrends Inc.

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[Desktop-packages] [Bug 1093643] Re: When printing PDF files, halfway trough printer restarts from first page with garbled text/colors

2015-04-28 Thread Pascal De Vuyst
Closing this bug as fixed in current Ubuntu release, you can use the
backport for 12.04 LTS or upgrade to Ubuntu 14.04 LTS or higher.

** Package changed: cups (Ubuntu) => gutenprint (Ubuntu)

** Changed in: gutenprint (Ubuntu)
   Status: Incomplete => Fix Released

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Title:
  When printing PDF files, halfway trough printer restarts from first
  page with garbled text/colors

Status in gutenprint package in Ubuntu:
  Fix Released

Bug description:
  When I print a PDF file, somewhere halfway in the printing process the
  printer restarts from page 1.

  On the pages already printed, colours don't look right. On the first
  page after it restarted printing, text is in the wrong font, on
  another place on the page then it should be, and colour isn't right
  either. Subsequent pages are OK.

  This happens each time I print a PDF file double sided. Might also
  occur when printing other files or single side, I have not tried that
  yet.

  1)lsb_release -rd
  Description:  Ubuntu 12.04.1 LTS
  Release:  12.04

  2) 
  apt-cache policy cups
  cups:
Geïnstalleerd: 1.5.3-0ubuntu6
Kandidaat: 1.5.3-0ubuntu6
Versietabel:
   *** 1.5.3-0ubuntu6 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.5.3-0ubuntu5.1 0
  500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 
Packages
   1.5.2-9ubuntu1 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  
  apt-cache policy evince
  evince:
Geïnstalleerd: 3.4.0-0ubuntu1.4
Kandidaat: 3.4.0-0ubuntu1.4
Versietabel:
   *** 3.4.0-0ubuntu1.4 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   3.4.0-0ubuntu1 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  3) What I expected to happen:
  The document to get printed from first to last page with colours and font and 
layout similar to the document displayed on screen. I'm really happy with my 
printed document.

  4) What happened instead:
  The document got printed, first few pages where OK except for colours, then 
the printing restarted from the first page, first page completely messed up, 
subsequent pages somewhat OK. Lots of paper wasted, and unhappy user.

  Added a picture of the most misprinted page, this is the first page of
  the document second time it is printed in the same print job. For
  comparison, it should look like
  http://www.nxp.com/documents/data_sheet/HEF4094B.pdf

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu6
  ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34
  Uname: Linux 3.2.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu15.1
  Architecture: amd64
  CupsErrorLog:
   E [25/Dec/2012:15:26:57 +0100] Unknown directive SystemGroup on line 16 of 
/etc/cups/cupsd.conf.
   W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-Gray..' 
already exists
   W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-RGB..' 
already exists
   W [25/Dec/2012:15:26:57 +0100] failed to CreateDevice: 
org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon-iP4200' 
already exists
   E [25/Dec/2012:16:15:49 +0100] Unknown directive SystemGroup on line 16 of 
/etc/cups/cupsd.conf.
  Date: Tue Dec 25 16:44:27 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  Lpstat: device for Canon-iP4200: usb://Canon/iP4200?serial=A1E691
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 002: ID 05e3:070e Genesys Logic, Inc. USB 2.0 Card Reader
   Bus 001 Device 003: ID 04a9:10a2 Canon, Inc. iP4200
  MachineType: OEM Manufacturer MS-7366
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Canon-iP4200: Canon PIXMA iP4200 - CUPS+Gutenprint v5.2.8-pre1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic 
root=UUID=5bb2dbd4-313a-4ff0-97b9-dc15ad1e7cce ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/15/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V3.5
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: MS-7366
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Fille

[Desktop-packages] [Bug 310732] Re: Laserjet printing fails at cupsd/filter/ps2pdf

2015-04-28 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. It would help us a lot if
you could test it on a currently supported Ubuntu version. When you test
it and it is still an issue, kindly upload the updated logs by running
apport-collect -p cups 310732 and your cups error log as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Laserjet printing fails  at cupsd/filter/ps2pdf

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  When I print the printer dialog reports "Printer State:
  /usr/lib/cups/filter/ps2pdf failed".  This occurs with test page
  (although ablank page is ejected when I do this) and with an image
  printed from the image previewer.  Also when I print from mutt (via
  a2ps). This time I got a line down the centre of the page (as it was
  attempting to put two pages into one, so that's the centre divider).
  Sometimes a dialog appears saying things went wrong "Print error,
  there was a problem processing document `(stdin)' (job xyz)" Clicking
  Diagnose prints a testpage (blank as before) then hangs for alot of
  debug output.  Why is it running ps2pdf anyway?

  Printer is a Laserjet 5M with PS simm, duplexer, >11MB memory.
  Connected via ethernet (Jetdirect, port 9100). Printing from our
  Windows laptop is fine.  Printing from this PC was fine under Hardy.
  I'm sure it used to work under Intrepid, but can;t be sure, nor when
  it stopped working.

  Other info:
  From /var/log/messages
  kernel: [273959.486568] type=1503 audit(1229980663.494:12): 
operation="inode_permission" requested_mask="w::" denied_mask="w::" fsuid=0 
name="/dev/ttyUSB0" pid=9688 profile="/usr/sbin/cupsd"
  python: hp-toolbox(UI)[9756]: warning: Device not found
  kernel: [274405.711084] type=1503 audit(1229981109.718:13): 
operation="inode_permission" requested_mask="w::" denied_mask="w::" fsuid=0 
name="/dev/ttyUSB0" pid=10190 profile="/usr/sbin/cupsd"

  $ lsb_release -rd
  Description:  Ubuntu 8.10
  Release:  8.10
  $ apt-cache policy cups
  cups:
Installed: 1.3.9-2ubuntu4
Candidate: 1.3.9-2ubuntu4
Version table:
   *** 1.3.9-2ubuntu4 0
  500 http://gb.archive.ubuntu.com intrepid-updates/main Packages
  100 /var/lib/dpkg/status
   1.3.9-2 0
  500 http://gb.archive.ubuntu.com intrepid/main Packages
  Error log attached - looks to have some sort of authentication problem?

  Other info from the diagnose:
  Page 1 (Scheduler not running?):
  {'cups_connection_failure': False}
  Page 2 (Choose printer):
  {'cups_dest': ,
   'cups_instance': None,
   'cups_queue': 'LaserPrinter',
   'cups_queue_listed': True}
  Page 3 (Check printer sanity):
  {'cups_device_uri_scheme': u'socket',
   'cups_printer_dict': {'device-uri': u'socket://192.168.7.10:9100',
 'printer-info': u'HP LaserJet 5M',
 'printer-is-shared': True,
 'printer-location': u'Office',
 'printer-make-and-model': u'HP LaserJet 5M Postscript 
(recommended)',
 'printer-state': 3,
 'printer-state-message': 
u'/usr/lib/cups/filter/pstopdf failed',
 'printer-state-reasons': [u'none'],
 'printer-type': 135252,
 'printer-uri-supported': 
u'ipp://localhost:631/printers/LaserPrinter'},
   'cups_printer_remote': False,
   'is_cups_class': False}
  Page 4 (Check PPD sanity):
  {'cups_printer_ppd_defaults': {u'General': {u'Duplex': u'DuplexNoTumble',
  u'HPHalftone': u'Enhanced',
  u'InputSlot': u'Lower',
  u'ManualFeed': u'False',
  u'PageRegion': u'A4',
  u'PageSize': u'A4',
  u'Resolution': u'600dpi',
  u'Smoothing': u'Light'},
 u'InstallableOptions': 
{u'HPOption_500_Sheet_Tray': u'False',
 u'HPOption_Duplexer': 
u'True',
 
u'HPOption_Envelope_Feeder': u'False',
 u'HPOption_Memory': 
u'12Meg'}},
   'cups_printer_ppd_valid': True,
   'missing_pkgs_and_exes': ([], []

[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works

2015-04-28 Thread Pascal De Vuyst
Please follow the troubleshooting steps here:
http://blogs.adobe.com/acroread/2009/06/08/printing_with_adobe_reader_the/

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Adobe Reader 9 (Acrobat) printing no longer works

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no
  output. The printer is activated, but no pages appear. This worked
  under 14.04 and 14.10.

  Also noted that the options to print the current page and to print
  specified pages are now disabled in the print dialogue box.

  Failing documents print successfully using evince.

  Other applications tried (e.g. LibreOffice) are not affected. This
  problem appears to be specific to Adobe Reader 9.

  Printer is a Brother HL-2070N.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: cups 2.0.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3
  Uname: Linux 3.19.0-13-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.17-0ubuntu2
  Architecture: amd64
  CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP 
client-error-bad-request for Print-Job 
(ipp://localhost/printers/Brother-HL-2070N-series) from localhost
  CurrentDesktop: Unity
  Date: Sat Apr 11 10:34:55 2015
  InstallationDate: Installed on 2012-10-20 (902 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1
  MachineType: LENOVO 2958
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic 
root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago)
  dmi.bios.date: 01/18/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 18CN42WW(V2.51)
  dmi.board.name: NITU1
  dmi.board.vendor: LENOVO
  dmi.board.version: REFERENCE
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: 2958
  dmi.product.version: Lenovo G550
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282

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[Desktop-packages] [Bug 1404894] Re: newly added network printer does not work in 14.10

2015-04-28 Thread Pascal De Vuyst
Please run apport-collect -p cups 1404894 from a terminal and provide
your cups error log after trying to print as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  newly added network printer does not work in 14.10

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  We have five Kubuntu-Notebooks/PCs and 2 network Printer (IP based, Port 
9100)  at home.
  Before the Upgrade to 14.10 not at all notebooks were both printer installed.

  After the upgrade to 14.10, I must realize, that only those printer
  works, which was installed befor upgrading to 14.10.

  Newly added network printer does not work in 14.10:
  I cannot see the printer properties and it is not possible to print and after 
sending the print job, there is nothing in the print queue.
  After a restart of Kubuntu  the print jobs become visible in the print queue, 
but the now  visible  print jobs will not be processed.
  And the printer properties are still not visible.

  Only printers that were installed before the upgrade to 14.10 work
  after the upgrade.

  
  cups: 1.7.5-3ubuntu2

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[Desktop-packages] [Bug 1205511] Re: The lpr and lp can not print Multilingual (Japanese) characters .

2015-04-28 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make Ubuntu 
better. We are sorry that we do not always have the capacity to look at all 
reported bugs in a timely manner. There have been many changes in Ubuntu since 
that time you reported the bug and your problem may have been fixed with some 
of the updates. It would help us a lot if you could test it on a currently 
supported Ubuntu version. When you test it and it is still an issue, kindly 
upload the updated logs by running
apport-collect -p cups 1205511
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  The lpr and lp can not print Multilingual (Japanese) characters .

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  1) The release of Ubuntu you are using, via 'lsb_release -rd' or System -> 
About Ubuntu
  $ lsb_release -a
  No LSB modules are available.
  Distributor ID:   Ubuntu
  Description:  Ubuntu 13.04
  Release:  13.04
  Codename: raring

  
  2) The version of the package you are using, via 'apt-cache policy pkgname' 
or by checking in Software Center
  cups-bsd:  1.6.2-1ubuntu5
  cups-client:  1.6.2-1ubuntu5
  cups-filters: 1.0.34-0ubuntu1.1

  3) What you expected to happen
  I  expected to print Japanese characters .
  ex. $  echo '星' | lpr

  I expected to lpr and lp to be able to print multilingual characters
  .

  
  4) What happened instead
  But the printer printed '?' .

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: cups-bsd 1.6.2-1ubuntu5
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic i686
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: i386
  CupsErrorLog:
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: 
org.freedesktop.DBus.Error.UnknownMethod:No such interface 
`org.freedesktop.ColorManager' on object at path 
/org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: 
org.freedesktop.DBus.Error.UnknownMethod:No such interface 
`org.freedesktop.ColorManager' on object at path 
/org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: 
org.freedesktop.DBus.Error.UnknownMethod:No such interface 
`org.freedesktop.ColorManager' on object at path 
/org/freedesktop/ColorManager/devices/cups_MG6200LAN
   W [27/Jul/2013:07:14:32 +0900] AddProfile failed: 
org.freedesktop.DBus.Error.UnknownMethod:No such interface 
`org.freedesktop.ColorManager' on object at path 
/org/freedesktop/ColorManager/devices/cups_MG6200LAN
  Date: Sat Jul 27 07:15:41 2013
  InstallationDate: Installed on 2013-05-14 (73 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring" - Build i386 LIVE Binary 
20130430-17:57
  Lpstat: device for MG6200LAN: cnijnet:/2C-9E-FC-03-2C-14
  Lsusb:
   Bus 001 Device 002: ID 80ee:0021 VirtualBox USB Tablet
   Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  MarkForUpload: True
  Papersize: a4
  PpdFiles: MG6200LAN: Canon MG6200 series Ver.3.60
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=ja_JP.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-26-generic 
root=/dev/mapper/ubuntu--vg-root ro
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: 
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH

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[Desktop-packages] [Bug 1245237] Re: cups can't seem to print pdf output to a custom file name only "output.pdf"

2015-04-28 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make Ubuntu 
better. We are sorry that we do not always have the capacity to look at all 
reported bugs in a timely manner. There have been many changes in Ubuntu since 
that time you reported the bug and your problem may have been fixed with some 
of the updates. It would help us a lot if you could test it on a currently 
supported Ubuntu version. When you test it and it is still an issue, kindly 
upload the updated logs by running
apport-collect -p cups 1245237

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1245237

Title:
  cups can't seem to print pdf output to a custom file name only
  "output.pdf"

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  that's exactly it.. i click print to file, type a
  "customfilename.pdf", go to the desired directory folder location, and
  click ok.. but it doesn't output.. only when i click print to file and
  leave "output.pdf" does it print/output the file to a pdf.. why?
  what's wrong here? definite bug.. has only been happening since update
  to 12.10..

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: cups 1.6.1-0ubuntu11.4
  ProcVersionSignature: Ubuntu 3.5.0-42.65-generic 3.5.7.21
  Uname: Linux 3.5.0-42-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.6.1-0ubuntu13
  Architecture: i386
  Date: Sun Oct 27 13:37:51 2013
  KernLog:
   
  Lpstat:
   device for deskjet_3500: hp:/usb/deskjet_3500?serial=CN35O3F2K376
   device for HL-2140-series: usb://Brother/HL-2140%20series
   device for MFC240C: usb://Brother/MFC-240C
  MachineType: HP-Pavilion KC880AAR-ABA m9150f
  MarkForUpload: True
  Papersize: letter
  PpdFiles:
   deskjet_3500: HP Deskjet 3520 Series, hpcups 3.12.6
   HL-2140-series: Brother HL-2140 Foomatic/hpijs-pcl5e (recommended)
   MFC240C: Brother MFC-240C CUPS v1.1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-42-generic 
root=UUID=7b8ff73b-6fae-4e4d-9a18-7108615253f0 ro vga=771 quiet splash
  SourcePackage: cups
  UpgradeStatus: Upgraded to quantal on 2013-10-13 (14 days ago)
  dmi.bios.date: 03/28/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5.22
  dmi.board.name: Benicia
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: 1.01
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr5.22:bd03/28/2008:svnHP-Pavilion:pnKC880AAR-ABAm9150f:pvr:rvnASUSTeKComputerINC.:rnBenicia:rvr1.01:cvnHewlett-Packard:ct3:cvrChassisVersion:
  dmi.product.name: KC880AAR-ABA m9150f
  dmi.sys.vendor: HP-Pavilion

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[Desktop-packages] [Bug 1002680] Re: Printer goes in ERROR after upg to 12.04

2015-04-28 Thread Pascal De Vuyst
Please run apport-collect -p cups 1002680 from a terminal and provide
your cups error log after trying to print as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1002680

Title:
  Printer goes in ERROR after upg to 12.04

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Network printer (HP F2100 series) connected to ASUS RT-N56U. With
  11.10 release all works fine. Printing successful from Virtualbox, and
  from native windows system. Printer is correctly detected using
  system-configure-printers. Tested with basic and complete driver.
  Problem is: printer crash after sending printing document. During
  UBUNTU upgrade to 12.04 CUPS get a lot of abend and was not installed.
  Bug report was unable to send. CUPS installed later using software
  center.

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[Desktop-packages] [Bug 978701] Re: Laserjet communication error

2015-04-28 Thread Pascal De Vuyst
Please provide
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer and try
the usb backend /dev/usb/lp0 instead of the hp(lip) one
(http://foo2zjs.rkkda.com/fedora/hp1020.html). Does that work?

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Laserjet communication error

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This was working, and there was no apparent reason for change,
  although updates may have been applied since printer last used

  lsusb shows printer connected

  HP printer driver saying it is unable to to connect to the deveice

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: cups 1.4.6-5ubuntu1.4
  ProcVersionSignature: Ubuntu 2.6.38-14.58-generic-pae 2.6.38.8
  Uname: Linux 2.6.38-14-generic-pae i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Wed Apr 11 09:35:50 2012
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  Lpstat:
   device for HP-LaserJet-Professional-P1102w: 
hp:/usb/HP_LaserJet_Professional_P1102w?serial=0Q91FB2EPR1a
   device for Stylus-DX4800: usb://EPSON/Stylus%20DX4800
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles:
   Stylus-DX4800: Epson Stylus DX4800 - CUPS+Gutenprint v5.2.6 Simplified
   HP-LaserJet-Professional-P1102w: HP LaserJet Pro P1102w Foomatic/foo2zjs-z2 
(recommended)
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-14-generic-pae 
root=UUID=e0fa564a-03a1-45a1-8bd8-9afdf2e81343 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to natty on 2011-06-03 (312 days ago)
  dmi.bios.date: 04/07/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2102
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5Q
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2102:bd04/07/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 310732] Re: Laserjet printing fails at cupsd/filter/ps2pdf

2015-04-29 Thread Pascal De Vuyst
Closing then...

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Laserjet printing fails  at cupsd/filter/ps2pdf

Status in cups package in Ubuntu:
  Invalid

Bug description:
  When I print the printer dialog reports "Printer State:
  /usr/lib/cups/filter/ps2pdf failed".  This occurs with test page
  (although ablank page is ejected when I do this) and with an image
  printed from the image previewer.  Also when I print from mutt (via
  a2ps). This time I got a line down the centre of the page (as it was
  attempting to put two pages into one, so that's the centre divider).
  Sometimes a dialog appears saying things went wrong "Print error,
  there was a problem processing document `(stdin)' (job xyz)" Clicking
  Diagnose prints a testpage (blank as before) then hangs for alot of
  debug output.  Why is it running ps2pdf anyway?

  Printer is a Laserjet 5M with PS simm, duplexer, >11MB memory.
  Connected via ethernet (Jetdirect, port 9100). Printing from our
  Windows laptop is fine.  Printing from this PC was fine under Hardy.
  I'm sure it used to work under Intrepid, but can;t be sure, nor when
  it stopped working.

  Other info:
  From /var/log/messages
  kernel: [273959.486568] type=1503 audit(1229980663.494:12): 
operation="inode_permission" requested_mask="w::" denied_mask="w::" fsuid=0 
name="/dev/ttyUSB0" pid=9688 profile="/usr/sbin/cupsd"
  python: hp-toolbox(UI)[9756]: warning: Device not found
  kernel: [274405.711084] type=1503 audit(1229981109.718:13): 
operation="inode_permission" requested_mask="w::" denied_mask="w::" fsuid=0 
name="/dev/ttyUSB0" pid=10190 profile="/usr/sbin/cupsd"

  $ lsb_release -rd
  Description:  Ubuntu 8.10
  Release:  8.10
  $ apt-cache policy cups
  cups:
Installed: 1.3.9-2ubuntu4
Candidate: 1.3.9-2ubuntu4
Version table:
   *** 1.3.9-2ubuntu4 0
  500 http://gb.archive.ubuntu.com intrepid-updates/main Packages
  100 /var/lib/dpkg/status
   1.3.9-2 0
  500 http://gb.archive.ubuntu.com intrepid/main Packages
  Error log attached - looks to have some sort of authentication problem?

  Other info from the diagnose:
  Page 1 (Scheduler not running?):
  {'cups_connection_failure': False}
  Page 2 (Choose printer):
  {'cups_dest': ,
   'cups_instance': None,
   'cups_queue': 'LaserPrinter',
   'cups_queue_listed': True}
  Page 3 (Check printer sanity):
  {'cups_device_uri_scheme': u'socket',
   'cups_printer_dict': {'device-uri': u'socket://192.168.7.10:9100',
 'printer-info': u'HP LaserJet 5M',
 'printer-is-shared': True,
 'printer-location': u'Office',
 'printer-make-and-model': u'HP LaserJet 5M Postscript 
(recommended)',
 'printer-state': 3,
 'printer-state-message': 
u'/usr/lib/cups/filter/pstopdf failed',
 'printer-state-reasons': [u'none'],
 'printer-type': 135252,
 'printer-uri-supported': 
u'ipp://localhost:631/printers/LaserPrinter'},
   'cups_printer_remote': False,
   'is_cups_class': False}
  Page 4 (Check PPD sanity):
  {'cups_printer_ppd_defaults': {u'General': {u'Duplex': u'DuplexNoTumble',
  u'HPHalftone': u'Enhanced',
  u'InputSlot': u'Lower',
  u'ManualFeed': u'False',
  u'PageRegion': u'A4',
  u'PageSize': u'A4',
  u'Resolution': u'600dpi',
  u'Smoothing': u'Light'},
 u'InstallableOptions': 
{u'HPOption_500_Sheet_Tray': u'False',
 u'HPOption_Duplexer': 
u'True',
 
u'HPOption_Envelope_Feeder': u'False',
 u'HPOption_Memory': 
u'12Meg'}},
   'cups_printer_ppd_valid': True,
   'missing_pkgs_and_exes': ([], [])}
  Page 5 (Local or remote?):
  {'printer_is_remote': False}
  Page 6 (Printer state reasons):
  {'printer-state-message': u'/usr/lib/cups/filter/pstopdf failed',
   'printer-state-reasons': [u'none']}

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[Desktop-packages] [Bug 978701] Re: Laserjet communication error

2015-04-29 Thread Pascal De Vuyst
Closing then...

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/978701

Title:
  Laserjet communication error

Status in cups package in Ubuntu:
  Invalid

Bug description:
  This was working, and there was no apparent reason for change,
  although updates may have been applied since printer last used

  lsusb shows printer connected

  HP printer driver saying it is unable to to connect to the deveice

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: cups 1.4.6-5ubuntu1.4
  ProcVersionSignature: Ubuntu 2.6.38-14.58-generic-pae 2.6.38.8
  Uname: Linux 2.6.38-14-generic-pae i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Wed Apr 11 09:35:50 2012
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  Lpstat:
   device for HP-LaserJet-Professional-P1102w: 
hp:/usb/HP_LaserJet_Professional_P1102w?serial=0Q91FB2EPR1a
   device for Stylus-DX4800: usb://EPSON/Stylus%20DX4800
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles:
   Stylus-DX4800: Epson Stylus DX4800 - CUPS+Gutenprint v5.2.6 Simplified
   HP-LaserJet-Professional-P1102w: HP LaserJet Pro P1102w Foomatic/foo2zjs-z2 
(recommended)
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-14-generic-pae 
root=UUID=e0fa564a-03a1-45a1-8bd8-9afdf2e81343 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to natty on 2011-06-03 (312 days ago)
  dmi.bios.date: 04/07/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2102
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5Q
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2102:bd04/07/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 305329] Re: laptop wifi no recognize ethernet printer

2015-04-29 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 8.10 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version. When you test it and it is still an issue,
kindly upload the updated logs by running apport-collect -p cups 305329
and provide the output from these steps:
https://wiki.ubuntu.com/DebuggingPrintingProblems#Network_printer

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  laptop wifi no recognize ethernet printer

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: gnome-terminal

  Hi,
  My laptop Asus F8SV with  "Network controller: Intel Corporation PRO/Wireless 
4965 AGN [Kedron] Network Connection (rev 61)" don't found Ethernet printers 
(HP Deskjet 5850 and Epson 3000) who are in the same lan under Intrepid Ibex.
  With CUPS, it's same problem.
  With M$, it's OK; these printers are identified without problem.
  Best regards
  Laurent

  ProblemType: Bug
  Architecture: i386
  DistroRelease: Ubuntu 8.10
  ExecutablePath: /usr/bin/gnome-terminal
  Package: gnome-terminal 2.24.1.1-0ubuntu1
  ProcEnviron:
   PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-terminal
  Uname: Linux 2.6.27-10-generic i686

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[Desktop-packages] [Bug 356142] Re: cups backends don't recognize printer URI

2015-04-29 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 9.04 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version. When you test it and it is still an issue,
kindly upload the updated logs by running apport-collect -p cups 356142
and other relevant information.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  cups backends don't recognize printer URI

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  After upgrading from Intrepid to Jaunty Beta the automatic
  construction of the device URI works well:

  root@darkstar:~# lpstat -v
  Gerät für hp-LaserJet-1300: hp:/usb/hp_LaserJet_1300?serial=00CNBD032941
  Gerät für PDF: cups-pdf:/

  But the backends don't recognize the printer:

  root@darkstar:~# lpinfo -v
  network socket
  network beh
  file cups-pdf:/
  direct hal
  direct hpfax
  direct hp
  network http
  network ipp
  network lpd
  direct scsi
  serial serial:/dev/ttyS0?baud=115200
  serial serial:/dev/ttyS1?baud=115200

  Printing doesn't work. If I try to start printing nothing happens. The
  printer is listed:

  root@darkstar:~# lsusb
  Bus 002 Device 005: ID 0bf8:100f Fujitsu Siemens Computers
  Bus 002 Device 010: ID 1267:0103 Logic3 / SpectraVideo plc G-720 Keyboard
  Bus 002 Device 009: ID 046d:c510 Logitech, Inc. Cordless Mouse
  Bus 002 Device 008: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
  Bus 002 Device 007: ID 046d:c03d Logitech, Inc. M-BT69a Pilot Optical Mouse
  Bus 002 Device 006: ID 03f0:1017 Hewlett-Packard LaserJet 1300
  Bus 002 Device 004: ID 07b8:e004 D-Link Corp. Mass Storage Device
  Bus 002 Device 003: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link 
DUB-H4 USB 2.0 Hub
  Bus 002 Device 002: ID 05e3:0605 Genesys Logic, Inc. USB 2.0 Hub [ednet]
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

  
  Using the same printer with Intrepid installed on the same computer printing 
works well and the URI automatically constructed is the same reported by the 
backends.

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[Desktop-packages] [Bug 398193] Re: printer clp-550 very slow with software eog and gimp

2015-04-29 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 9.04 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version. When you test it and it is still an issue,
kindly upload the updated logs by running apport-collect -p cups 398193
and provide you cups error log after trying to print from eog/gimp as
described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/398193

Title:
  printer clp-550 very slow with software eog and gimp

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  I have print a image with firefox and printer has worked perfectly,
  then same image was printed from eog and gimp but very slow. I have
  test other printer (CLP-550) connect with USB cable on other computer
  with ubuntu 9.04 64 bit and problem persists. Now, I do not know
  whether it would depend on cups, I could not understand, but I am
  already 3 months that I try to resolve without any results

  ProblemType: Bug
  Architecture: i386
  DistroRelease: Ubuntu 9.04
  Lpstat: dispositivo per CLP-550: socket://192.168.0.50:9100
  MachineType: Hewlett-Packard HP Compaq 6735s
  NonfreeKernelModules: wl
  Package: cups 1.3.9-17ubuntu3.2
  Papersize: a4
  PpdFiles: CLP-550: Samsung CLP-550 Foomatic/Postscript (recommended)
  ProcCmdLine: root=UUID=c63709e6-c1a8-42a2-94c6-f182b0f468e4 ro quiet splash
  ProcEnviron:
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.28-13.45-generic
  SourcePackage: cups

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[Desktop-packages] [Bug 502778] Re: printer stops after processing job

2015-04-29 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 9.10 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version. When you test it and it is still an issue,
kindly upload the updated logs by running apport-collect -p cups 502778
and provide you cups error log after trying to print as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  printer stops after processing job

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: kdeutils

  I installed the driver from HP and since then I can't print anymore.
  Kubuntu sees the printer, it's listed in CUPS and it my printer reacts
  to printing command. It process the job and then stops. In my printer
  manager I see the job being process and then it shows "job stopped".

  Have no idea what are the packages but I'm using Kubuntu 9.10
  (64bits).

  ProblemType: Bug
  Architecture: amd64
  Date: Sun Jan  3 20:57:06 2010
  DistroRelease: Ubuntu 9.10
  ExecutablePath: /usr/share/kde4/apps/printer-applet/printer-applet.py
  InstallationMedia: Kubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
  InterpreterPath: /usr/bin/python2.6
  NonfreeKernelModules: nvidia
  Package: printer-applet 4:4.3.2-0ubuntu1
  ProcEnviron:
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
  SourcePackage: kdeutils
  Uname: Linux 2.6.31-16-generic x86_64
  XsessionErrors:
   (polkit-gnome-authentication-agent-1:2140): GLib-CRITICAL **: 
g_once_init_leave: assertion `initialization_value != 0' failed
   (npviewer.bin:2378): Gtk-WARNING **: 
/usr/lib/gtk-2.0/2.10.0/engines/libqtcurve.so: wrong ELF class: ELFCLASS64
   (npviewer.bin:2424): Gtk-WARNING **: 
/usr/lib/gtk-2.0/2.10.0/engines/libqtcurve.so: wrong ELF class: ELFCLASS64

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[Desktop-packages] [Bug 601604] Re: Canon PIXMA IP4200 Printer won't print since just a little after upgrading to Ubuntu 10.04

2015-04-29 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 10.04 supported
ends tomorrow, it would help us a lot if you could test it on a
currently supported Ubuntu version. When you test it and it is still an
issue, kindly upload the updated logs by running apport-collect -p cups
601604 and provide you cups error log after trying to print as described
here: https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Canon PIXMA IP4200 Printer won't print since just a little after
  upgrading to Ubuntu 10.04

Status in CUPS - Common Unix Printing System:
  Invalid
Status in cups package in Ubuntu:
  Incomplete

Bug description:
  My Cannon IP4200 Printer is in good working condition, & ever since
  one of the first updates to Ubuntu 10.04, the printer hasn't been
  Printing at all, when going through the procedures under, Clicking on
  the "Print Button", or the "Print" entry under "File" in any of my
  Programs (eg. Open Office Writer, Mozilla Thunderbird etc.).

  Ubuntu 10.04 is now updated to the Kernel:-   2.6.32-23
   Gnome:-
2.30.2 
   GCC version:-   4.4.3 
(i486 - Linux - gnu)
   xorg version:-   unknown 
 (16 June 2010  09:31:32am)

  and still no go with the Printer.. I would really appreciate your help
  in this, Regards David

  

  Please find attached:-  Cannon PIXMA Debugging Reports - txt(which
  include Reports (1) & (2) below)

  Find Report (1)  troubleshoot file  -   Report from "Print Test page"

  Find Report (2) Out put from PRINTER DETECTION - USB Printer  -  and Test to 
see it the Printer is DETECTED by CUPS
  --- 
  Architecture: i386
  CheckboxSubmission: 811e4b4d96e4451233b9b4cc8352dcbb
  CheckboxSystem: 4ed15c40009aa6f7770f606350a390a2
  CupsErrorLog:
   
  DistroRelease: Ubuntu 10.04
  Lpstat: device for Canon-iP4200: usb://Canon/iP4200
  MachineType: Gigabyte Technology Co., Ltd. GA-MA78GM-US2H
  NonfreeKernelModules: fglrx
  Package: cups 1.4.3-1ubuntu1.2
  PackageArchitecture: i386
  Papersize: a4
  PpdFiles: Canon-iP4200: Canon PIXMA iP4200 - CUPS+Gutenprint v5.2.5 Simplified
  ProcCmdLine: root=UUID=12cbac0a-073d-4886-8655-db951e0e2c63 ro quiet splash
  ProcEnviron:
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
  Tags: lucid
  Uname: Linux 2.6.32-23-generic i686
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 01/02/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F2
  dmi.board.name: GA-MA78GM-US2H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd01/02/2009:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA78GM-US2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA78GM-US2H:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: GA-MA78GM-US2H
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works

2015-04-29 Thread Pascal De Vuyst
So with export ACRO_PRINT_DEBUG=1 you don't get an error?

** Also affects: acroread (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  Adobe Reader 9 (Acrobat) printing no longer works

Status in acroread package in Ubuntu:
  New
Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no
  output. The printer is activated, but no pages appear. This worked
  under 14.04 and 14.10.

  Also noted that the options to print the current page and to print
  specified pages are now disabled in the print dialogue box.

  Failing documents print successfully using evince.

  Other applications tried (e.g. LibreOffice) are not affected. This
  problem appears to be specific to Adobe Reader 9.

  Printer is a Brother HL-2070N.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: cups 2.0.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3
  Uname: Linux 3.19.0-13-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.17-0ubuntu2
  Architecture: amd64
  CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP 
client-error-bad-request for Print-Job 
(ipp://localhost/printers/Brother-HL-2070N-series) from localhost
  CurrentDesktop: Unity
  Date: Sat Apr 11 10:34:55 2015
  InstallationDate: Installed on 2012-10-20 (902 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1
  MachineType: LENOVO 2958
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic 
root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago)
  dmi.bios.date: 01/18/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 18CN42WW(V2.51)
  dmi.board.name: NITU1
  dmi.board.vendor: LENOVO
  dmi.board.version: REFERENCE
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: 2958
  dmi.product.version: Lenovo G550
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282

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[Desktop-packages] [Bug 542668] Re: cups unable to get connection from remote system on port 631

2015-05-01 Thread Pascal De Vuyst
By default no iptables firewall rules apply in Ubuntu, you can check with the 
following command: sudo iptables -L (a basic tutorial can be found here: 
https://help.ubuntu.com/community/IptablesHowTo)
Ubuntu 10.04 is no longer supported, please upgrade to a supported release 
Ubuntu 14.04 LTS or higher and let us know if this still is a problem in that 
case provide the output of the above command.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  cups unable to get connection from remote system on port 631

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  Running on Lucid i386 I have been unable to access the cups interface
  from a remote system using:

  http://servername:631/

  The browser would report no connection available and not receive
  anything from the host machine.

  The local machine would login correctly. I had enabled remote
  administation and shared the printer with Internet printing enabled.

  This was solved by installing firestarter and then looking for
  connections from the remote system and telling it to allow connections
  from all for this port.

  I am a little bit unsure of the internals but I know this has not been
  a problem on previous versions of cups/ubuntu.

  cups:
Installed: 1.4.2-9
Candidate: 1.4.2-9
Version table:
   *** 1.4.2-9 0
  500 http://gb.archive.ubuntu.com/ubuntu/ lucid/main Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  Architecture: i386
  Date: Sat Mar 20 12:38:14 2010
  DistroRelease: Ubuntu 10.04
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
  Lpstat:
   device for LBP3010: ccp://localhost:59687
   device for LBP3010-LBP3018-LBP3050: usb://Canon/LBP3010/LBP3018/LBP3050
  Package: cups 1.4.2-9
  Papersize: a4
  PpdFiles:
   LBP3010: Canon LBP3010/LBP3018/LBP3050 CAPT (UK)
   LBP3010-LBP3018-LBP3050: Canon LBP3010/LBP3018/LBP3050 CAPT (UK)
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic 
root=UUID=84de763d-0e1f-4c77-b91a-e32343dae65e ro quiet splash
  ProcEnviron:
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
  SourcePackage: cups
  Uname: Linux 2.6.32-16-generic i686
  dmi.bios.date: 01/09/2007
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: NF-MCP61
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd01/09/2007:svn:pn:pvr:rvn:rnNF-MCP61:rvr:cvn:ct3:cvr:

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[Desktop-packages] [Bug 777271] Re: Cannot print with Samsung ML-1910

2015-05-01 Thread Pascal De Vuyst
Probably only supported with the proprietary Samsung driver if the splix driver 
does not work.
Not a cups bug.

** Changed in: cups (Ubuntu)
   Status: New => Invalid

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Title:
  Cannot print with Samsung ML-1910

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: cups

  For some reason i cannot print to my new Samsung ML-1910.

  I have connected the printer via USB to my headless 10.04 server.
  I added the printer via the webinterface of CUPS, and supplied the Samsung 
ppd file.
  I'm printing to the printer through a Samba share with my Windows laptops.
  This used to go fine with my old Samsung ML-2010 printer, but that one broke 
down the other day.

  The printer accepts the print jobs, sound arises from the printer, job
  is completed according to CUPS, but no print out of the printer.

  I then added the rastertosamsungspl to /usr/lib/cups/filter, like detailed 
here: http://forums.debian.net/viewtopic.php?f=16&t=57364
  Restarted the smbd and cups services, but still only sound, no print.

  I then tried the three Splix  ppd's, of which one should support the
  ML-1910,
  https://launchpad.net/ubuntu/natty/+source/splix/2.0.0+20110219-0ubuntu1

  Is it a problem that I use natty splix drivers? Because still no joy:
  only sound, but no print.

  On another sad note, directly connecting it to a Windows XP/7 machine
  makes it not only make sound, but print as well. So the printer seems
  to be fine.

  Details: Ubuntu 10.04.2 LTS

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[Desktop-packages] [Bug 850798] Re: printer HP LaserJet 6P prints wrong pages (with ubuntu 8.04 work very well)

2015-05-01 Thread Pascal De Vuyst
** Package changed: cups (Ubuntu) => system-config-printer (Ubuntu)

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Title:
  printer HP LaserJet 6P prints wrong pages (with ubuntu 8.04 work very
  well)

Status in system-config-printer package in Ubuntu:
  New

Bug description:
  with ubuntu 11.04 and now i can confirm the problem also for 12.04 with the 
printer HP LaserJet 6P that print crazy pages!
  i can confirm that the same printer with ubuntu 10.04 work very well!

  the installed cups version is the ufficial ubuntu package (updated
  with ufficial repository)

  on ubuntu 11.04 i reported this(i don't remember how take out it on
  ubuntu 12.04):

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: cups 1.4.6-5ubuntu1.4
  ProcVersionSignature: Ubuntu 2.6.38-11.48-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic x86_64
  Architecture: amd64
  CupsErrorLog:

  Date: Thu Sep 15 12:28:37 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  Lpstat: device for Hewlett-Packard-HP-LaserJet-6P: 
hp:/par/HP_LaserJet_6P?device=/dev/parport0
  Lsusb:
   Bus 003 Device 002: ID 0d8c:013c C-Media Electronics, Inc.
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 002: ID 045e:0040 Microsoft Corp. Wheel Mouse Optical
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Packard Bell NEC IMEDIA 6419
  Papersize: a4
  PpdFiles: Hewlett-Packard-HP-LaserJet-6P: HP LaserJet 6P/6MP - PostScript
  ProcEnviron:
   LANGUAGE=it_IT:en
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic 
root=UUID=15144706-9b45-47f1-98eb-54b53b977de3 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/04/2005
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 080012
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: MS-7168
  dmi.board.vendor: NEC COMPUTERS INTERNATIONAL
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr080012:bd05/04/2005:svnPackardBellNEC:pnIMEDIA6419:pvrPB34105306:rvnNECCOMPUTERSINTERNATIONAL:rnMS-7168:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: IMEDIA 6419
  dmi.product.version: PB34105306
  dmi.sys.vendor: Packard Bell NEC

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[Desktop-packages] [Bug 572752] Re: does not terminate at computer shutdown

2015-05-01 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 10.04 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version. When you test it and it is still an issue,
kindly upload the updated logs by running apport-collect -p cups 572752

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  does not terminate at computer shutdown

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  does not terminate at computer shutdown

  ProblemType: Bug
  Architecture: i386
  CupsErrorLog:
   E [01/May/2010:09:35:44 +0800] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
   E [01/May/2010:09:54:08 +0800] [CGI] Unable to scan "@LOCAL"!
   E [01/May/2010:09:58:57 +0800] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
   E [01/May/2010:10:06:04 +0800] Unable to remove temporary file 
"/var/spool/cups/tmp/.hplip" - Is a directory
  Date: Sat May  1 09:59:59 2010
  DistroRelease: Ubuntu 10.04
  ExecutablePath: /usr/sbin/cupsd
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
  Lpstat: device for Deskjet-F2100-series: 
hp:/usb/Deskjet_F2100_series?serial=CN76J3Q4210505
  NonfreeKernelModules: nvidia
  OmitPids: 1527 1538
  Package: cups 1.4.2-9
  Papersize: a4
  PpdFiles: Deskjet-F2100-series: HP Deskjet f2100 Series, hpcups 3.10.2
  ProcAttrCurrent: /usr/sbin/cupsd (enforce)
  ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-16-generic 
root=UUID=f5f6e8a3-c098-4f9d-a22f-05226ea87145 ro quiet splash
  ProcCmdline: /usr/sbin/cupsd -C /etc/cups/cupsd.conf
  ProcEnviron: PATH=(custom, no user)
  ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
  SourcePackage: cups
  Title: does not terminate at computer shutdown
  Uname: Linux 2.6.32-16-generic i686
  dmi.bios.date: 07/04/2005
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: 915P-ICH6
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd07/04/2005:svn:pn:pvr:rvn:rn915P-ICH6:rvr:cvn:ct3:cvr:

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[Desktop-packages] [Bug 588713] Re: Lucid: possibly memory leak in CUPS?

2015-05-01 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 10.04 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version. When you test it and it is still an issue,
kindly upload the updated logs by running apport-collect -p cups 588713

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Lucid: possibly memory leak in CUPS?

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  I tried 2 times to print a PDF (~7 MB = 225 pages) to my HP LaserJet
  5M per evince and with the PCL-driver (not Postscript).

  - The first time (pages 1-225) at some point the PC slows down to a
  crawl with much disk activity until Gnome more or less died. Died
  means Gnome didn't response anymore and I could at some point only see
  the silhouette of the programs that where open... means: I could see
  where my programs have been but could not see their content. From that
  first try I will attach the relevant part from my syslog.

  As I needed the PDF to get printed out and wanted to try to reproduce
  the problem I started...

  - The second time (pages 141-225). This time with the
  "Systemüberwachung" (systemmonitor?) on my desktop so I could see what
  happens to my RAM. I will attach a screenshot which will show the
  slowly growing amount of RAM used while printing. This time syslog
  shows nothing of interesst. Gnome just froze and I had to reboot.

  Maybe interessting details:
  Ubuntu 10.04 64bit
  My PC has 2GB of RAM and 2,3 GB swap.
  The PDF in question is a 7MB monster with a copied dissertation --> means: 
someone copied the paperpages and put the resulting images in that PDF. I can't 
upload it as I had to pay for it and I think that the copyright owner would not 
like to see me uploading his work to launchpad :-)
  The first print job (pages 1-225) was about ~30 MB in size. The second one 
(pages 141-225) about ~10 MB. At least that was shown to me after clicking on 
the icon for the print jobs in queue.
  My LaserJet has 22MB RAM in total.
  I tried to print 2 pages from the PDF to one paper page to cut down the paper 
usage.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1ubuntu1
  ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic x86_64
  Architecture: amd64
  CheckboxSubmission: 3119c34470b36f5a933dc871a81de870
  CheckboxSystem: edda5d4f616ca792bf437989cb597002
  Date: Wed Jun  2 15:05:30 2010
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100317.1)
  Lpstat:
   device for HP-LaserJet-5M: socket://192.168.178.3:9100
   device for HP-LaserJet-5M-PS: socket://192.168.178.3:9100
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles:
   HP-LaserJet-5M: HP LaserJet 5M - CUPS+Gutenprint v5.2.5 Simplified
   HP-LaserJet-5M-PS: HP LaserJet 5M Foomatic/Postscript
  ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.32-22-generic 
root=/dev/mapper/crypt-root ro quiet splash
  ProcEnviron:
   LANG=de_DE.utf8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 08/06/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0803
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M3A-H/HDMI
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0803:bd08/06/2008:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM3A-H/HDMI:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1081590] Re: could not determine source package name

2015-05-01 Thread Pascal De Vuyst
** Changed in: apport (Ubuntu)
   Status: New => Invalid

** Changed in: cups (Ubuntu)
   Status: New => Invalid

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Title:
  could not determine source package name

Status in apport package in Ubuntu:
  Invalid
Status in cups package in Ubuntu:
  Invalid

Bug description:
  When I open/switch on HP printer PSC 750 to print I get an error
  message and a request to send a report, which I accept.

  The following message is then displayed

  "Could not determine the package or source package name."

  
  This happens every time I try to print from Internet or Libre office 
programmes.

  I therefore do not know if the bug gets reported or the error report
  message is just terminated because of lack of information gleaned from
  my system.

  What should I do?

  Printing itself does not appear to be affected.  Problem only occurs
  in 12.04.  It was not a problem in 10.04

  Regards
  Rodger

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[Desktop-packages] [Bug 587393] Re: /usr/share/ppd/1-local-admin exists after hardy -> lucid upgrade, not showing splix drivers

2015-05-01 Thread Pascal De Vuyst
Both hardy and lucid are no longer supported, closing...

** Changed in: cups (Ubuntu)
   Status: New => Invalid

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Title:
  /usr/share/ppd/1-local-admin exists after hardy -> lucid upgrade, not
  showing splix drivers

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: cups

  Ubuntu 10.04 LTS
  cups 1.4.3-1
  splix 2.0.0-2ubuntu3
  system-config-printer-gnome 1.2.0+20100408-0ubuntu5.2

  I recently upgraded my laptop (info provided from apport) from Hardy
  8.04 LTS to Lucid 10.04 LTS through dist-upgrade. I then attempted to
  add my Samsung ML-2510 printer originally connected to a Windows
  machine. After being unsuccessful, I directly connected it via USB to
  my laptop. No Samsung ML-2510 model was listed when I attempted to add
  the printer through system-config-printer. I had used one of the
  ML-2550 drivers on 8.04, but this wasn't working. I then connected the
  printer via USB to my sister's laptop with a fresh install of 10.04.
  Amazingly, ML-2510 was listed in system-config-printer with the SpliX
  PPD driver. I selected it and the printer worked just fine.

  So the issue seems to be that the SpliX drivers are not listed after
  upgrading from 8.04 to 10.04, but it does appear on a fresh install. I
  attempted to reinstall the splix 2.0.0-2ubuntu3 package on my laptop.
  I verified that the /usr/share/ppd/splix directory had the appropriate
  .ppd files on both laptops. After further comparing the contents of
  /usr/share/ppd on both laptops, I realized that mine (upgraded from
  8.04) had two symlinks not present on the fresh install: 1-local-
  admin, 2-third-party. After removing the 1-local-admin file, system-
  config-printer now lists the ML-2510 SpliX driver.

  I found in this changelog 
http://changelogs.ubuntu.com/changelogs/pool/main/c/cups/cups_1.4.2-9/changelog 
an entry for 1.4.0~svn8773-1:
* debian/cups.postinst: Do not create the /usr/share/ppd/1-local-admin
  and /usr/share/ppd/2-third-party links. They are not needed with current
  CUPS and they also break the test procedure during package build.

  I guess this would explain why the fresh install didn't have these
  symlinks present, but since they were present on my 8.04 install, they
  apparently were not removed during the upgrade.

  I don't know why the presence of the 1-local-admin file caused the
  SpliX drivers to not be displayed in 10.04. As for the bug, it seems
  the upgrade process of cups packages (or whatever package is
  appropriate) should maybe remove these symlinks if they exist. I'm not
  sure what process would remove these, but it seems broken the way it
  is now.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1
  ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic i686
  Architecture: i386
  Date: Sat May 29 20:23:16 2010
  Lpstat:
   device for PDF_file_generator: cups-pdf:/
   device for Samsung-ML-2510: smb://192.168.0.6/ML2510
  MachineType: TOSHIBA Satellite A135
  Papersize: letter
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles:
   PDF_file_generator: Generic PDF file generator
   Samsung-ML-2510: Samsung ML-2510, SpliX V. 2.0.0
  ProcCmdLine: root=UUID=ff8ac57a-01cc-4753-9344-47e7c262942f ro quiet splash 
vga=791
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 07/05/2007
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: V1.60
  dmi.board.name: IAKAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnTOSHIBA:bvrV1.60:bd07/05/2007:svnTOSHIBA:pnSatelliteA135:pvrPSAD0U-0NY00N:rvnTOSHIBA:rnIAKAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: Satellite A135
  dmi.product.version: PSAD0U-0NY00N
  dmi.sys.vendor: TOSHIBA

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[Desktop-packages] [Bug 657754] Re: Since upgrading to Lucid: have to restart CUPS each time I boot

2015-05-01 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 10.04 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version. When you test it and it is still an issue,
kindly upload the updated logs by running apport-collect -p cups 657754

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Since upgrading to Lucid: have to restart CUPS each time I boot

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Since upgrading to Lucid:
  I have to restart CUPS each time I re-boot

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: linux-image-2.6.32-25-generic 2.6.32-25.44
  Regression: Yes
  Reproducible: No
  ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7
  Uname: Linux 2.6.32-25-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  Architecture: i386
  ArecordDevices:
    List of CAPTURE Hardware Devices 
   card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  john   1600 F pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xd034 irq 22'
     Mixer name : 'Conexant CX20551 (Waikiki)'
     Components : 'HDA:14f15047,103c30a5,0010'
     Controls  : 15
     Simple ctrls  : 7
  Date: Sun Oct 10 08:46:50 2010
  Frequency: Once a day.
  HibernationDevice: RESUME=UUID=96211af1-4858-4a9c-a041-627867dffba9
  MachineType: Hewlett-Packard HP Pavilion dv5000 (EZ422UA#ABL)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdLine: root=UUID=58ef0c67-5239-4c24-a116-00c8d9f2736e ro quiet splash
  ProcEnviron:
   LANG=en_CA.utf8
   SHELL=/bin/bash
  RelatedPackageVersions: linux-firmware 1.34.1
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  WpaSupplicantLog:

  dmi.bios.date: 05/10/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.13
  dmi.board.name: 30A8
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 56.37
  dmi.chassis.asset.tag: 
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvrF.13:bd05/10/2006:svnHewlett-Packard:pnHPPaviliondv5000(EZ422UA#ABL):pvrF.13:rvnHewlett-Packard:rn30A8:rvr56.37:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv5000 (EZ422UA#ABL)
  dmi.product.version: F.13
  dmi.sys.vendor: Hewlett-Packard

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[Desktop-packages] [Bug 562437] Re: cannot set priner driver in GUI in last step (no forward button)

2015-05-01 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 10.04 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version. When you test it and it is still an issue,
kindly upload the updated logs by running apport-collect -p cups 562437

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  cannot set priner driver in GUI in last step (no forward button)

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  i try to set the printer driver for a new printer (kyocera fs-1050d).
  i select from the list the printer and then select the driver.
  independent of which driver i select, i am asked a question if i want
  to merge with previous driver detail or not. independent of the answer
  i do not get a 'forward' button to select. thus the process is aborted
  and no printer set.

  this is a regression bug (it worked in earlier version)

  related bug (i can report as separate bug if desired): if the printer is 
found with 'search for network printer' then the printer driver is set to raw 
local; this is not good, because it does not allow (for example) to print two 
pages facing on one sheet.
  (this is a new bug - because the search for network printers did not work in 
the past for me)

  i like lucid... few small bugs to iron out! good work!
  andrew

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1
  ProcVersionSignature: Ubuntu 2.6.32-20.30-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-20-generic i686
  Architecture: i386
  CheckboxSubmission: dadd19d015afc70823a387a03429041f
  CheckboxSystem: 2abf16d4e86c450ae46e3232dd0d1917
  Date: Tue Apr 13 19:06:32 2010
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
  Lpstat:
   device for geras_Kyocera-FS-1030D: smb://HOME/DISCUS/FS1030D
   device for sekretariatKyocera-FS-1050: 
dnssd://Kyocera%20FS-1050%20sekretaiat%20%40%20bernJ._ipp._tcp.local/cups
  MachineType: FUJITSU LifeBook P1630
  Papersize: letter
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: geras_Kyocera-FS-1030D: Kyocera FS-1030D
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-20-generic 
root=UUID=ed2639b4-f090-4f2a-a775-c821614f1b34 ro quiet splash
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 11/14/2008
  dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
  dmi.bios.version: Version 1.07
  dmi.board.name: FJNB1F8
  dmi.board.vendor: FUJITSU
  dmi.chassis.type: 10
  dmi.chassis.vendor: A322H10305301010
  dmi.modalias: 
dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.07:bd11/14/2008:svnFUJITSU:pnLifeBookP1630:pvr:rvnFUJITSU:rnFJNB1F8:rvr:cvnA322H10305301010:ct10:cvr:
  dmi.product.name: LifeBook P1630
  dmi.sys.vendor: FUJITSU

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[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works

2015-05-02 Thread Pascal De Vuyst
Do you have /usr/bin/lpr command part of the cups-bsd package installed
on your system?

Run the following commands on a terminal:
which lpr
apt-cache policy cups-bsd

Also provide
https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data
to see whether the ouput of Adobe Reader is already broken.

Thanks Pascal

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Title:
  Adobe Reader 9 (Acrobat) printing no longer works

Status in acroread package in Ubuntu:
  New
Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no
  output. The printer is activated, but no pages appear. This worked
  under 14.04 and 14.10.

  Also noted that the options to print the current page and to print
  specified pages are now disabled in the print dialogue box.

  Failing documents print successfully using evince.

  Other applications tried (e.g. LibreOffice) are not affected. This
  problem appears to be specific to Adobe Reader 9.

  Printer is a Brother HL-2070N.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: cups 2.0.2-1ubuntu3
  ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3
  Uname: Linux 3.19.0-13-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.17-0ubuntu2
  Architecture: amd64
  CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP 
client-error-bad-request for Print-Job 
(ipp://localhost/printers/Brother-HL-2070N-series) from localhost
  CurrentDesktop: Unity
  Date: Sat Apr 11 10:34:55 2015
  InstallationDate: Installed on 2012-10-20 (902 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1
  MachineType: LENOVO 2958
  Papersize: a4
  PpdFiles: Error: command ['fgrep', '-H', '*NickName', 
'/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: 
/etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic 
root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago)
  dmi.bios.date: 01/18/2010
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 18CN42WW(V2.51)
  dmi.board.name: NITU1
  dmi.board.vendor: LENOVO
  dmi.board.version: REFERENCE
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: 2958
  dmi.product.version: Lenovo G550
  dmi.sys.vendor: LENOVO
  mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282

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[Desktop-packages] [Bug 562437] Re: cannot set priner driver in GUI in last step (no forward button)

2015-05-03 Thread Pascal De Vuyst
Closing then...

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  cannot set priner driver in GUI in last step (no forward button)

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: cups

  i try to set the printer driver for a new printer (kyocera fs-1050d).
  i select from the list the printer and then select the driver.
  independent of which driver i select, i am asked a question if i want
  to merge with previous driver detail or not. independent of the answer
  i do not get a 'forward' button to select. thus the process is aborted
  and no printer set.

  this is a regression bug (it worked in earlier version)

  related bug (i can report as separate bug if desired): if the printer is 
found with 'search for network printer' then the printer driver is set to raw 
local; this is not good, because it does not allow (for example) to print two 
pages facing on one sheet.
  (this is a new bug - because the search for network printers did not work in 
the past for me)

  i like lucid... few small bugs to iron out! good work!
  andrew

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1
  ProcVersionSignature: Ubuntu 2.6.32-20.30-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-20-generic i686
  Architecture: i386
  CheckboxSubmission: dadd19d015afc70823a387a03429041f
  CheckboxSystem: 2abf16d4e86c450ae46e3232dd0d1917
  Date: Tue Apr 13 19:06:32 2010
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
  Lpstat:
   device for geras_Kyocera-FS-1030D: smb://HOME/DISCUS/FS1030D
   device for sekretariatKyocera-FS-1050: 
dnssd://Kyocera%20FS-1050%20sekretaiat%20%40%20bernJ._ipp._tcp.local/cups
  MachineType: FUJITSU LifeBook P1630
  Papersize: letter
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles: geras_Kyocera-FS-1030D: Kyocera FS-1030D
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-20-generic 
root=UUID=ed2639b4-f090-4f2a-a775-c821614f1b34 ro quiet splash
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 11/14/2008
  dmi.bios.vendor: FUJITSU // Phoenix Technologies Ltd.
  dmi.bios.version: Version 1.07
  dmi.board.name: FJNB1F8
  dmi.board.vendor: FUJITSU
  dmi.chassis.type: 10
  dmi.chassis.vendor: A322H10305301010
  dmi.modalias: 
dmi:bvnFUJITSU//PhoenixTechnologiesLtd.:bvrVersion1.07:bd11/14/2008:svnFUJITSU:pnLifeBookP1630:pvr:rvnFUJITSU:rnFJNB1F8:rvr:cvnA322H10305301010:ct10:cvr:
  dmi.product.name: LifeBook P1630
  dmi.sys.vendor: FUJITSU

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[Desktop-packages] [Bug 916895] Re: last cups udate wreaks havoc with inkscape printout

2015-05-03 Thread Pascal De Vuyst
Ubuntu 10.04 LTS is no longer supported, do you still have this problem on 
Ubuntu 14.04 LTS or higher?
Please upload the updated logs by running apport-collect -p cups 916895 and 
provide 
https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data to 
see whether inkscape or the printing subsystem is causing this problem.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/916895

Title:
  last cups udate wreaks havoc with inkscape printout

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  i'm using inkscape 0.47-2, the official version in the ubuntu
  repositories.

  1. pages are printed out as a solid black image, that is, the entire page is 
black
  2. lines drawn with the calligraphic pen and lines drawn off horizontal and 
off vertical are seen in print preview and PDF files as a thick bar

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1ubuntu1.5
  ProcVersionSignature: Ubuntu 2.6.32-37.81-generic 2.6.32.49+drm33.21
  Uname: Linux 2.6.32-37-generic i686
  Architecture: i386
  Date: Sun Jan 15 12:22:43 2012
  InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1)
  Lpstat:
   device for PDF: cups-pdf:/
   device for Photosmart-C3100-series: 
hp:/usb/Photosmart_C3100_series?serial=MY66UC514104KV
   device for Photosmart_5510: hp:/net/Photosmart_5510_series?zc=HP01DE9F
  MachineType: LENOVO 07612BU
  Papersize: letter
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles:
   Photosmart_5510: HP Photosmart 5510 Series, hpcups 3.11.12
   PDF: Generic CUPS-PDF Printer
   Photosmart-C3100-series: HP Photosmart c3100 Series hpijs, 3.10.2
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-37-generic 
root=UUID=495aa981-c3a5-4a29-84dc-a6924f007e43 ro quiet splash
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 09/07/2006
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 60ET18WW (1.05)
  dmi.board.name: HEL00
  dmi.board.vendor: LENOVO
  dmi.board.version: 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: COMPAL
  dmi.modalias: 
dmi:bvnLENOVO:bvr60ET18WW(1.05):bd09/07/2006:svnLENOVO:pn07612BU:pvr3000C100:rvnLENOVO:rnHEL00:rvr1.0:cvnCOMPAL:ct10:cvr:
  dmi.product.name: 07612BU
  dmi.product.version: 3000 C100
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 549774] Re: Cancelled job and new job collide at printing

2015-05-03 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 10.04 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version: Ubuntu 14.04 LTS or higher. When you test it
and it is still an issue, kindly upload the updated logs by running
apport-collect -p cups 549774

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/549774

Title:
  Cancelled job and new job collide at printing

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  As you can see on the picture, cancelled job (with little slides
  printed in portrait mode on the picture, that I cancelled from a list
  of two jobs printing on the same printer) collide at printing with the
  new one (with bigger slides in landscape mode on the picture) leading
  to margins problems (see the right side) and of course a bad printing
  result. Please fix :)

  
  DistroRelease: Ubuntu 10.04

  * Steps to reproduce : *

  1) Launch at least two printing jobs on the same printer
  2) Wait for the new one to start printing
  3) Cancel the printing job while the printer is printing a page
  4) Look the two tasks collide on the same papersheet.

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[Desktop-packages] [Bug 578547] Re: cups needs reinstallation every time

2015-05-03 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 10.04 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version: Ubuntu 14.04 LTS or hogher. When you test it
and it is still an issue, kindly upload the updated logs by running
apport-collect -p cups 578547 and provide a cups error log after trying
to print as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  cups needs reinstallation every time

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  I have the ubuntu 10.04.
  Good morning.
  Every time I turn off my PC and restarting printers are not detected. To be 
able to use them I have to reinstall all applications cups, then function 
normally. But when I shut down the PC, the settings are lost, although the 
files "cups" still installed.
  I use an HP deskjet 5440 and a HP laserjet 1015.
  With the same PC and even Ubuntu 9.10 and it never happened, as I am User 
since version 7.10, is already three years of use without this oddity happen.
  Does anyone have any report about this bug in Ubuntu does not recognize the 
printers, reinstall the files need to make cups work?
  Is there anything I can do with some configuration or script to solve the 
problem?

  If it helps in solving the problem, I tried to put in applications
  meeting the following parameter: / usr / sbin / cupsd because when I
  try to print anything appears just a message "print to file" and when
  I go into System-> Administration -> Print manager is even with the
  "configuration" is available ... I click "connect" (with the server
  localhost) and a message appears saying that he is not running ... go
  to "system monitor" and it actually is not listed. Only works even if
  I reinstall the cups every time you turn on the PC.

  I just like to understand why even putting "cupsd" in applications it
  don't starts this session alone.

  The message that appear say that I have to install the dkms, but it
  has always been installed ...says I need the hplip, but it was always
  there.

  Imagine if one day my Internet is down and I need to print something urgent: 
can I just do not.
  Thanks for attention.

  THE CUPS TEAM REPLY:
  Please contact your Linux distributor for this issue.

  It sounds like there is a problem with their CUPS packaging...

  I would recommend that you contact Ubuntu and get a fixed package from
  them - there are a bunch of patches they apply that would be lost,
  potentially making the problem worse than it is now...

  mike (Michael Sweet)
  11:08 May 03, 2010

  Link: http://www.cups.org/str.php?L3575
  STR #3575

  PORTUGUESE:
  Bom dia.
  Toda vez que eu desligo o meu PC e religo as impressoras não são detectadas. 
Para conseguir usá-las eu tenho de reinstalar todos os aplicativos cups, daí 
funcionam normalmente. Mas ao desligar o PC as configurações se perdem, apesar 
de os arquivos "cups" continuarem instalados.
  Eu uso uma HP deskjet 5440 e uma HP laserjet 1015.
  Com o mesmo PC e até o Ubuntu 9.10 isso nunca aconteceu e, como sou usuário 
desde a versão 7.10, já são 3 anos de uso sem que essa esquisitice acontecesse.
  Alguém tem algum relato sobre este bug de o Ubuntu não reconhecer as 
impressoras, necessitando reinstalar os arquivos cups para fazer funcionar?
  Há algo que eu possa fazer com algum script ou configuração para solucionar o 
problema?

  Se ajuda na solução do problema, eu tentei colocar nos aplicativos de
  sessão o seguinte parâmetro: /usr/sbin/cupsd pois quando eu tento
  imprimir qualquer coisa aparece apenas uma mensagem de "imprimir para
  arquivo" e quando eu vou em Sistema->Administração->Impressão o
  gerenciador sequer fica com a opção "configuração" disponível... eu
  clico em "conectar" (com o servidor cups) e aparece uma mensagem
  dizendo que ele não está em execução... vou ao "monitor do sistema" e
  ele de fato não está listado. Só funciona mesmo se eu reinstalar o
  cups a cada vez que ligar o PC.

  Eu só gostaria de entender porque nem mesmo colocando o cupsd nos
  aplicativos de sessão ele não inicia sozinho.

  As mensagens que aparecem dizem que eu tenho que instalar o dkms... ele 
sempre esteve instalado... diz que necessito do hplip... ele também sempre 
esteve lá.
  Imagina se um dia minha Internet estiver inoperante e eu precisar imprimir 
algo urgente: simplesmente não poderei.
  Grato pela atenção

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[Desktop-packages] [Bug 1041573] Re: Prints single sided when duplex selected on Brother HL-5250DN printer

2015-05-03 Thread Pascal De Vuyst
Thank you for taking the time to report this bug and helping to make
Ubuntu better. We are sorry that we do not always have the capacity to
look at all reported bugs in a timely manner. There have been many
changes in Ubuntu since that time you reported the bug and your problem
may have been fixed with some of the updates. Ubuntu 10.04 is no longer
supported, it would help us a lot if you could test it on a currently
supported Ubuntu version: Ubuntu 14.04 LTS or higher. When you test it
and it is still an issue, kindly upload the updated logs by running
apport-collect -p cups 1041573

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1041573

Title:
  Prints single sided when duplex selected on Brother HL-5250DN printer

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Prints single sided when duplex selected on Brother HL-5250DN printer.
  Connection is by USB. Used to work (i.e. printed double sided) till
  approx 1 month ago. Using Lucid Desktop 32bit (same happens on Lucid
  Desktop 64bit) fully up to date. I have attached a sample spool file
  from /var/spool/cups and cups error log.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1ubuntu1.6
  ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic i686
  Architecture: i386
  Date: Sat Aug 25 16:17:30 2012
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Dell Inc. Dell DM061
  Papersize: a4
  PpdFiles:
   Deskjet-F2400-series: HP Deskjet f2400 Series hpijs, 3.10.2
   HL-5250DN-series: Brother HL-5250DN BR-Script3
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic 
root=UUID=3d214358-ad17-41e4-a4aa-1342f218becf ro splash quiet quiet splash 
vt.handoff=7
  ProcEnviron:
   LANG=en_GB.utf8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 03/30/2007
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.3.2
  dmi.board.name: 0WG864
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.3.2:bd03/30/2007:svnDellInc.:pnDellDM061:pvr:rvnDellInc.:rn0WG864:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: Dell DM061
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 972434] Re: Why do lp and lpr return unauthorized?

2015-05-03 Thread Pascal De Vuyst
** Changed in: cups (Ubuntu)
   Status: New => Fix Released

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Title:
  Why do lp and lpr return unauthorized?

Status in cups package in Ubuntu:
  Fix Released

Bug description:
  I'm running Ubuntu 10.04 with latest updates.

  Here are my system's protections for lp and lpr.
  root@steamboy:/usr/bin# ls -l lp
  -rwxr-xr-x 1 root root 13540 2011-09-12 10:41 lp
  root@steamboy:/usr/bin# ls -l lpr
  -rwxr-xr-x 1 root root 13540 2011-09-12 10:41 lpr

  Only if I sudo can I print something at the command line, else
  I can unauthorized.

  I do have an smb printer with username and password embedded, but I
  believe this problem occurred during one of the 10.04 updates. So my
  question is what would cause lp or lpr to return Unauthorized?

  ics@steamboy:~/icsdev$ lp x.tmp
  lp: Unauthorized
  ics@steamboy:~/icsdev$ lpr x.tmp
  lpr: Unauthorized

  (x.tmp is a real file.)

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[Desktop-packages] [Bug 1041573] Re: Prints single sided when duplex selected on Brother HL-5250DN printer

2015-05-03 Thread Pascal De Vuyst
Closing then...

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Prints single sided when duplex selected on Brother HL-5250DN printer

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Prints single sided when duplex selected on Brother HL-5250DN printer.
  Connection is by USB. Used to work (i.e. printed double sided) till
  approx 1 month ago. Using Lucid Desktop 32bit (same happens on Lucid
  Desktop 64bit) fully up to date. I have attached a sample spool file
  from /var/spool/cups and cups error log.

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1ubuntu1.6
  ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic i686
  Architecture: i386
  Date: Sat Aug 25 16:17:30 2012
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: Dell Inc. Dell DM061
  Papersize: a4
  PpdFiles:
   Deskjet-F2400-series: HP Deskjet f2400 Series hpijs, 3.10.2
   HL-5250DN-series: Brother HL-5250DN BR-Script3
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic 
root=UUID=3d214358-ad17-41e4-a4aa-1342f218becf ro splash quiet quiet splash 
vt.handoff=7
  ProcEnviron:
   LANG=en_GB.utf8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 03/30/2007
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.3.2
  dmi.board.name: 0WG864
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.3.2:bd03/30/2007:svnDellInc.:pnDellDM061:pvr:rvnDellInc.:rn0WG864:rvr:cvnDellInc.:ct6:cvr:
  dmi.product.name: Dell DM061
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1451615] Re: I don't know what is the problem but the printer installed in my system is not working

2015-05-05 Thread Pascal De Vuyst
Have a look at https://help.ubuntu.com/community/CanonCaptDrv190

** Changed in: cups (Ubuntu)
   Status: New => Invalid

** Converted to question:
   https://answers.launchpad.net/ubuntu/+source/cups/+question/266519

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Title:
  I don't know what is the problem but the printer installed in my
  system is not working

Status in cups package in Ubuntu:
  Invalid

Bug description:
  I don't know what is the problem but the printer installed in my
  system is not working

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu6
  ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic 3.5.7.2
  Uname: Linux 3.5.0-23-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  Date: Tue May  5 04:26:03 2015
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 
(20130213)
  Lpstat: device for LBP2900: ///dev/null
  MachineType: Sony Corporation VPCEH25EN
  MarkForUpload: True
  Papersize: a4
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-23-generic 
root=UUID=f4c000ff-78fe-4663-a8d5-3d23a5d9399b ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/28/2011
  dmi.bios.vendor: INSYDE
  dmi.bios.version: R0180Z9
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnINSYDE:bvrR0180Z9:bd04/28/2011:svnSonyCorporation:pnVPCEH25EN:pvrC106BEW4:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VPCEH25EN
  dmi.product.version: C106BEW4
  dmi.sys.vendor: Sony Corporation

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[Desktop-packages] [Bug 1193822] Re: dh-migrations: Typo in package description: "packaged"

2015-07-05 Thread Pascal De Vuyst
https://translations.launchpad.net/ddtp-ubuntu/wily/+pots/ddtp-ubuntu-
main/fr/1006/+translate

** Changed in: ddtp-ubuntu
   Status: Triaged => Fix Released

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Title:
  dh-migrations: Typo in package description: "packaged"

Status in Package Descriptions for Ubuntu (to make translation easy):
  Fix Released
Status in session-migration package in Ubuntu:
  Fix Released

Bug description:
  Package: dh-migrations
  Version: 0.2

  Hello,

  There's a typo in string #911 in the following sentence:

  "...operations on the installed packaged." (packaged should be
  replaced with packages)

  Link: https://translations.launchpad.net/ddtp-ubuntu/raring/+pots
  /ddtp-ubuntu-main/fr/911

  Regards.

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[Desktop-packages] [Bug 1466157] Re: Unknown directive BrowsePoll in /etc/cups/cupsd.conf

2015-07-14 Thread Pascal De Vuyst
** Changed in: cups (Ubuntu)
   Status: New => Fix Released

** Changed in: cups-filters (Ubuntu)
   Status: New => Fix Released

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Title:
  Unknown directive BrowsePoll in  /etc/cups/cupsd.conf

Status in cups package in Ubuntu:
  Fix Released
Status in cups-filters package in Ubuntu:
  Fix Released

Bug description:
  A month or more ago, after a 15.04 update, I starting usually having
  to restart CUPS in order to print. Prior to that, CUPS was always
  ready to go with my browsed printers after booting.

  After an update last week, CUPS browsed has completely broken. I can
  not print at all at work.  Restarting the cups or cups-browsed server
  does not help (ie:

  systemctl restart cups-browsed 
  sudo service cups restart

  )

  This is a bit of deja-vu; see
  https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1159213
  which was fixed.

  Now I have

  BrowseRemoteProtocols dnssd cups
  BrowsePoll cups.ncs.mcgill.ca:631
  Browsing On

  in my cups-browsed.conf

  but get the error

   Unknown directive BrowsePoll on line 84 of /etc/cups/cupsd.conf.

  when I try to start cups.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: cups 2.0.2-1ubuntu3.1
  ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
  Uname: Linux 3.19.0-20-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  CupsErrorLog: E [17/Jun/2015:05:41:38 -0400] Unknown directive BrowsePoll on 
line 84 of /etc/cups/cupsd.conf.
  CurrentDesktop: Unity
  Date: Wed Jun 17 12:58:28 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-03-28 (80 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150325)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: LENOVO 34372VU
  Papersize: letter
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-20-generic 
root=UUID=ca81ad60-0a83-4cbd-99f9-80db5c9102da ro quiet splash vt.handoff=7
  SourcePackage: cups
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/12/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GCETA1WW (2.61 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 34372VU
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGCETA1WW(2.61):bd02/12/2015:svnLENOVO:pn34372VU:pvrThinkPadX230Tablet:rvnLENOVO:rn34372VU:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 34372VU
  dmi.product.version: ThinkPad X230 Tablet
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1475618] [NEW] Why does wily already have -proposed pocket while still being in development

2015-07-17 Thread Pascal De Vuyst
Public bug reported:

Why does wily (Ubuntu 15.10) already have -proposed pocket at this
moment, e.g. latest Firefox 39 is in wily-proposed while wily still has
Firefox 38 and trusty, utopic and vivid -updates pocket already has
Firefox 39. I would expect Firefox 39 to be in wily directly instead of
wily-proposed since wily is still in development and doesn't need
StableReleaseUpdates yet. Shouldn't the -proposed pocket be activated on
FeatureFreeze (more than a month from now) in the wily release schedule:
https://wiki.ubuntu.com/WilyWerewolf/ReleaseSchedule?

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: firefox 39.0+build5-0ubuntu1
ProcVersionSignature: Ubuntu 4.0.0-4.7-generic 4.0.7
Uname: Linux 4.0.0-4-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.17.3-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  pascal 1440 F pulseaudio
BuildID: 20150629110007
Channel: Unavailable
CurrentDesktop: Unity
Date: Fri Jul 17 13:33:18 2015
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini 
or extensions.sqlite)
InstallationDate: Installed on 2015-07-13 (3 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150713)
IpRoute:
 default via 10.0.2.2 dev enp0s3  proto static  metric 100 
 10.0.2.0/24 dev enp0s3  proto kernel  scope link  metric 100 
 169.254.0.0/16 dev enp0s3  scope link  metric 1000
IwConfig:
 enp0s3no wireless extensions.
 
 lono wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=39.0/20150629110007
RfKill:
 
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: 
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH

** Affects: firefox (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug package-from-proposed wily

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Title:
  Why does wily already have -proposed pocket while still being in
  development

Status in firefox package in Ubuntu:
  New

Bug description:
  Why does wily (Ubuntu 15.10) already have -proposed pocket at this
  moment, e.g. latest Firefox 39 is in wily-proposed while wily still
  has Firefox 38 and trusty, utopic and vivid -updates pocket already
  has Firefox 39. I would expect Firefox 39 to be in wily directly
  instead of wily-proposed since wily is still in development and
  doesn't need StableReleaseUpdates yet. Shouldn't the -proposed pocket
  be activated on FeatureFreeze (more than a month from now) in the wily
  release schedule:
  https://wiki.ubuntu.com/WilyWerewolf/ReleaseSchedule?

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: firefox 39.0+build5-0ubuntu1
  ProcVersionSignature: Ubuntu 4.0.0-4.7-generic 4.0.7
  Uname: Linux 4.0.0-4-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.17.3-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pascal 1440 F pulseaudio
  BuildID: 20150629110007
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Fri Jul 17 13:33:18 2015
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2015-07-13 (3 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150713)
  IpRoute:
   default via 10.0.2.2 dev enp0s3  proto static  metric 100 
   10.0.2.0/24 dev enp0s3  proto kernel  scope link  metric 100 
   169.254.0.0/16 dev enp0s3  scope link  metric 1000
  IwConfig:
   enp0s3no wireless extensions.
   
   lono wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  PrefSources: prefs.js
  Profiles: Profile0 (Default) - LastVersion=39.0/20150629110007
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probab

[Desktop-packages] [Bug 1475618] Re: Why does wily already have -proposed pocket while still being in development

2015-07-17 Thread Pascal De Vuyst
$ LANG=C apt-cache policy firefox
firefox:
  Installed: 39.0+build5-0ubuntu1
  Candidate: 39.0+build5-0ubuntu1
  Version table:
 *** 39.0+build5-0ubuntu1 0
500 http://be.archive.ubuntu.com/ubuntu/ wily-proposed/main amd64 
Packages
100 /var/lib/dpkg/status
 38.0+build3-0ubuntu2 0
500 http://be.archive.ubuntu.com/ubuntu/ wily/main amd64 Packages

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Title:
  Why does wily already have -proposed pocket while still being in
  development

Status in firefox package in Ubuntu:
  New

Bug description:
  Why does wily (Ubuntu 15.10) already have -proposed pocket at this
  moment, e.g. latest Firefox 39 is in wily-proposed while wily still
  has Firefox 38 and trusty, utopic and vivid -updates pocket already
  has Firefox 39. I would expect Firefox 39 to be in wily directly
  instead of wily-proposed since wily is still in development and
  doesn't need StableReleaseUpdates yet. Shouldn't the -proposed pocket
  be activated on FeatureFreeze (more than a month from now) in the wily
  release schedule:
  https://wiki.ubuntu.com/WilyWerewolf/ReleaseSchedule?

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: firefox 39.0+build5-0ubuntu1
  ProcVersionSignature: Ubuntu 4.0.0-4.7-generic 4.0.7
  Uname: Linux 4.0.0-4-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.17.3-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pascal 1440 F pulseaudio
  BuildID: 20150629110007
  Channel: Unavailable
  CurrentDesktop: Unity
  Date: Fri Jul 17 13:33:18 2015
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2015-07-13 (3 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150713)
  IpRoute:
   default via 10.0.2.2 dev enp0s3  proto static  metric 100 
   10.0.2.0/24 dev enp0s3  proto kernel  scope link  metric 100 
   169.254.0.0/16 dev enp0s3  scope link  metric 1000
  IwConfig:
   enp0s3no wireless extensions.
   
   lono wireless extensions.
  Locales: extensions.sqlite corrupt or missing
  PrefSources: prefs.js
  Profiles: Profile0 (Default) - LastVersion=39.0/20150629110007
  RfKill:
   
  RunningIncompatibleAddons: False
  SourcePackage: firefox
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: 
dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH

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[Desktop-packages] [Bug 1453040] Re: Printer driver for Ricoh aficio SP 300DN

2015-07-19 Thread Pascal De Vuyst
** Changed in: cups (Ubuntu)
   Status: Expired => Invalid

** Converted to question:
   https://answers.launchpad.net/ubuntu/+source/cups/+question/269420

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Title:
  Printer driver for Ricoh aficio SP 300DN

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Printer driver for Ricoh Aficio SP 300DN not received

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[Desktop-packages] [Bug 1476844] Re: loading firmware into hplj1000 twice

2015-07-22 Thread Pascal De Vuyst
Thanks for your bugs report.
It would be nice if you could report your patch in the upstream foo2zjs forum 
for inclusion: http://foo2zjs.rkkda.com/forum/

** Tags added: needs-upstream-report

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Title:
  loading firmware into hplj1000 twice

Status in foo2zjs package in Ubuntu:
  New

Bug description:
  /lib/udev/hplj1000 doesn't handle another $DEVNAME case when udev
  calls it twice.

  Udev calls the script twice for some reason on the system described
  below.

  At first, udev calls hplj1000 with "/dev/bus/usb/004/059" as a $DEVNAME which 
is not desired/not supported.
  Then it calls the script once again with "/dev/usb/lp0" as a $DEVNAME which 
is desired and must be used to load a firmware to.

  The problem is that the script handles only "/dev/usb/usb*" case but not the 
"/dev/bus/usb/*".
  This leads to firmware being loaded twice which causes HP LaserJet 1000 to 
hang and stop processing tasks.

  Attached patch adds another case to the /lib/udev/hplj1000 script that
  silently exits if the script is called with undesired value.

  # lsb_release -rd
  Description:  Ubuntu 14.04.2 LTS
  Release:  14.04
  # apt-cache policy printer-driver-foo2zjs-common
  printer-driver-foo2zjs-common:
Installed: 20140209dfsg0-1ubuntu1
Candidate: 20140209dfsg0-1ubuntu1
Version table:
   *** 20140209dfsg0-1ubuntu1 0
  500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  100 /var/lib/dpkg/status
  # apt-cache policy udev 
  udev:
Installed: 204-5ubuntu20.12
Candidate: 204-5ubuntu20.12
Version table:
   *** 204-5ubuntu20.12 0
  500 http://archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   204-5ubuntu20 0
  500 http://archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  #

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[Desktop-packages] [Bug 1442605] Re: first print wrong others fine

2015-04-11 Thread Pascal De Vuyst
According to the release notes of gutenprint, the Canon PIXMA iP4850 has 
(EXPERIMENTAL) support since version 5.2.9
Please try if the newer gutenprint 5.2.9+ included in vivid, 15.04 or 14.04 LTS 
solves your problem.
You can test without installing by using an ubuntu-desktop live-cd.

** Package changed: cups (Ubuntu) => gutenprint (Ubuntu)

** Changed in: gutenprint (Ubuntu)
   Status: New => Incomplete

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Title:
  first print wrong others fine

Status in gutenprint package in Ubuntu:
  Incomplete

Bug description:
  Using a Canon ip4850, since few months problems with printing.

  Usually text is printed multiple times, different colours, styles and
  sizes on same paper.

  After following the instructions "USB printer does not print or prints
  garbage" most prints are fine, but still the first print is still
  rubbish.

  A temporally work around found, which works as follow:

  -- First print empty page in for example Writer

  -- Al other prints afterwards are fine

  Any suggestions to solve the last hurdle?

  Many thanks!!!

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu8.6
  ProcVersionSignature: Ubuntu 3.2.0-79.115-generic 3.2.67
  Uname: Linux 3.2.0-79-generic i686
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  Date: Fri Apr 10 14:25:44 2015
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Lpstat: device for Canon-iP4800-series: 
usb://Canon/iP4800%20series?serial=21EF85
  MachineType: American Megatrends Inc. K7S41GX
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Canon-iP4800-series: Canon PIXMA iP4800 - CUPS+Gutenprint 
v5.2.8-pre1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-79-generic 
root=UUID=99728699-5167-481d-a2ec-f9f30b543fb8 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to precise on 2014-10-08 (184 days ago)
  dmi.bios.date: 10/28/2004
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.00
  dmi.board.name: K7S41GX
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: 0123ABC
  dmi.chassis.type: 3
  dmi.chassis.vendor: Uknown Chassis Manufacture
  dmi.chassis.version: Version 1.00
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd10/28/2004:svnAmericanMegatrendsInc.:pnK7S41GX:pvr1.0:rvn:rnK7S41GX:rvr1.0:cvnUknownChassisManufacture:ct3:cvrVersion1.00:
  dmi.product.name: K7S41GX
  dmi.product.version: 1.0
  dmi.sys.vendor: American Megatrends Inc.

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[Desktop-packages] [Bug 1442605] Re: first print wrong others fine

2015-04-11 Thread Pascal De Vuyst
According to the release notes of gutenprint, the Canon PIXMA iP4850 has 
(EXPERIMENTAL) support since version 5.2.9
Please try if the newer gutenprint 5.2.9+ included in vivid, 14.10 or 14.04 LTS 
solves your problem.
You can test without installing by using an ubuntu-desktop live-cd.

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Title:
  first print wrong others fine

Status in gutenprint package in Ubuntu:
  Incomplete

Bug description:
  Using a Canon ip4850, since few months problems with printing.

  Usually text is printed multiple times, different colours, styles and
  sizes on same paper.

  After following the instructions "USB printer does not print or prints
  garbage" most prints are fine, but still the first print is still
  rubbish.

  A temporally work around found, which works as follow:

  -- First print empty page in for example Writer

  -- Al other prints afterwards are fine

  Any suggestions to solve the last hurdle?

  Many thanks!!!

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu8.6
  ProcVersionSignature: Ubuntu 3.2.0-79.115-generic 3.2.67
  Uname: Linux 3.2.0-79-generic i686
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  Date: Fri Apr 10 14:25:44 2015
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Lpstat: device for Canon-iP4800-series: 
usb://Canon/iP4800%20series?serial=21EF85
  MachineType: American Megatrends Inc. K7S41GX
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Canon-iP4800-series: Canon PIXMA iP4800 - CUPS+Gutenprint 
v5.2.8-pre1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-79-generic 
root=UUID=99728699-5167-481d-a2ec-f9f30b543fb8 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to precise on 2014-10-08 (184 days ago)
  dmi.bios.date: 10/28/2004
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.00
  dmi.board.name: K7S41GX
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: 0123ABC
  dmi.chassis.type: 3
  dmi.chassis.vendor: Uknown Chassis Manufacture
  dmi.chassis.version: Version 1.00
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd10/28/2004:svnAmericanMegatrendsInc.:pnK7S41GX:pvr1.0:rvn:rnK7S41GX:rvr1.0:cvnUknownChassisManufacture:ct3:cvrVersion1.00:
  dmi.product.name: K7S41GX
  dmi.product.version: 1.0
  dmi.sys.vendor: American Megatrends Inc.

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[Desktop-packages] [Bug 1422740] Re: Printer prints only 1 document - Ubuntu 14.04

2015-04-11 Thread Pascal De Vuyst
See
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer_does_not_print_or_prints_garbage,
please provide the results of these steps.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Printer prints only 1 document - Ubuntu 14.04

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Printer Canon MP610 print only 1 document.

  I found similar problem:
  https://bugs.launchpad.net/ubuntu/+source/cups/+bug/936629
  It's marked fixed, but I still have the problem.

  I tried apparmor and last line is:
  Feb 17 14:53:36 homer kernel: [22624.069931] type=1400 
audit(1424181216.852:119): apparmor="ALLOWED" operation="signal" 
profile="/usr/sbin/cupsd" pid=10137 comm="cupsd" requested_mask="send" 
denied_mask="send" signal=term peer="unconfined"

  It seems that signal term didn't finish the job.

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[Desktop-packages] [Bug 1404779] Re: Hp Designjet 130 prints part of page then freezes

2015-04-11 Thread Pascal De Vuyst
** Package changed: cups (Ubuntu) => foomatic-db (Ubuntu)

** Changed in: hplip
   Status: New => Invalid

** Changed in: foomatic-db (Ubuntu)
   Status: New => Confirmed

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Title:
  Hp Designjet 130 prints part of page then freezes

Status in HP Linux Imaging and Printing:
  Invalid
Status in foomatic-db package in Ubuntu:
  Confirmed

Bug description:
  Cups

  Printer works under msdos. Have not been able to get full page printed under 
ubuntu. Prints A few lines to 1/3 page then freezes. must remove power to reset 
and remove paper. All controls freeze.
  Tried on several computers and ver of O/s. Currently 14.04. See attached 
Printer cmd report. Per lunchpad direction.

  
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ lsmod | grep usb
  usblp  18277  0 
  usbhid 47070  0 
  hid87604  2 hid_generic,usbhid
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ tail -f /var/log/syslog
  Dec 21 21:45:39 rod-HP-Compaq-dc7900-Convertible-Minitower python: 
io/hpmud/musb.c 2105: ignoring hp:/usb/hp_designjet_130?serial=MY6AID80CM 
support=0
  Dec 21 21:45:39 rod-HP-Compaq-dc7900-Convertible-Minitower python: 
io/hpmud/pp.c 627: unable to read device-id ret=-1
  Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
1975.816339] type=1400 audit(1419216354.023:68): apparmor="DENIED" 
operation="signal" profile="/usr/sbin/cupsd" pid=2520 comm="cups-deviced" 
requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
1975.818276] type=1400 audit(1419216354.023:69): apparmor="DENIED" 
operation="signal" profile="/usr/sbin/cupsd" pid=2150 comm="cupsd" 
requested_mask="send" denied_mask="send" signal=term peer="unconfined"
  Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
1975.820058] parport0: lp tried to release parport when not owner
  Dec 21 21:45:54 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
1975.820072] parport0: ppdev0 forgot to release port
  Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
2294.664108] usb 3-2: USB disconnect, device number 4
  Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
2294.664280] usblp0: removed
  Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower 
udev-configure-printer: remove /devices/pci:00/:00:1a.0/usb3/3-2
  Dec 21 21:51:12 rod-HP-Compaq-dc7900-Convertible-Minitower colord: device 
removed: sysfs-Hewlett-Packard-hp_designjet_130
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
2327.104036] usb 3-2: new full-speed USB device number 5 using uhci_hcd
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
2327.303075] usb 3-2: New USB device found, idVendor=03f0, idProduct=0314
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
2327.303080] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
2327.303083] usb 3-2: Product: hp designjet 130
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
2327.303085] usb 3-2: Manufacturer: Hewlett-Packard
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
2327.303088] usb 3-2: SerialNumber: MY6AID80CM
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower kernel: [ 
2327.334166] usblp 3-2:1.0: usblp0: USB Bidirectional printer dev 5 if 0 alt 0 
proto 2 vid 0x03F0 pid 0x0314
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower logger: loading HP 
Device 003 005
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower colord: Device 
added: sysfs-Hewlett-Packard-hp_designjet_130
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower 
udev-configure-printer: add /devices/pci:00/:00:1a.0/usb3/3-2/3-2:1.0
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower 
udev-configure-printer: device devpath is 
/devices/pci:00/:00:1a.0/usb3/3-2/3-2:1.0
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower 
udev-configure-printer: Device already handled
  Dec 21 21:51:45 rod-HP-Compaq-dc7900-Convertible-Minitower 
hp-config_usb_printer: hp-config_usb_printer[2617]: error: This is not a valid 
device
  ^C
  rod@rod-HP-Compaq-dc7900-Convertible-Minitower:~$ lsusb
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 005 Device 002: ID 04b3:3025 IBM Corp. NetVista Full Width Keyboard
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.

[Desktop-packages] [Bug 1412240] Re: RICOH AficioSG2100N driver not working

2015-04-11 Thread Pascal De Vuyst
** Changed in: foomatic-db (Ubuntu)
   Status: New => Confirmed

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Title:
  RICOH AficioSG2100N  driver not working

Status in Foomatic Database.:
  Confirmed
Status in foomatic-db package in Ubuntu:
  Confirmed

Bug description:
  Hi,

  I have a Ricoh Aficio 2100N (network connected). The RICOH
  AficioSG2100N  driver does not work: cups reports regular printing,
  confirms successful transmission to the printer, printer blinks for
  some seconds, but nothing happens. No error message.

  
  There's a (german) discussion under 
http://forum.ubuntuusers.de/topic/drucker-ricoh-aficio-sg2100n-installieren/ 
telling that a special ipsio driver from Ricoh would be required and that this 
driver would require further patches. 

  See also:

   
https://riccade.wordpress.com/2014/03/11/ricoh-aficio-sg2100n-linux-rpcs-driver/
 also (english)
  http://en.wikipedia.org/wiki/Refined_Printing_Command_Stream

  
  Maybe it's to complex for Ubuntu to support a special printer. However, it 
does not make sense to include a non-working ppd/driver. 

  regards

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: openprinting-ppds 20140410-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: XFCE
  Date: Sun Jan 18 21:13:48 2015
  InstallationDate: Installed on 2014-08-06 (165 days ago)
  InstallationMedia: Ubuntu-Server 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.3)
  Lpstat:
   device for Canon-iP7200-series: 
dnssd://Canon%20iP7200%20series._ipp._tcp.local/
   device for LaserJet1320: socket://192.168.164.1:9100
   device for PDF: cups-pdf:/
   device for RICOH: 
dnssd://RICOH%20AficioSG2100N%20%5B6C0DE5%5D._pdl-datastream._tcp.local/
  MachineType: Medion G24
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   Canon-iP7200-series: Canon iP7200 series - CUPS+Gutenprint v5.2.10-pre2
   PDF: Generic CUPS-PDF Printer
   LaserJet1320: HP LaserJet 1320, hpcups 3.14.3
   RICOH: RICOH AficioSG2100N PXL
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic.efi.signed 
root=/dev/mapper/wasch-root ro
  SourcePackage: foomatic-db
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: H61TIW08.111
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61H2-TI2
  dmi.board.vendor: Medion
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Medion
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrH61TIW08.111:bd10/12/2012:svnMedion:pnG24:pvr1.0:rvnMedion:rnH61H2-TI2:rvr1.0:cvnMedion:ct3:cvr1.0:
  dmi.product.name: G24
  dmi.product.version: 1.0
  dmi.sys.vendor: Medion

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[Desktop-packages] [Bug 1418987] Re: cups usblp hangs with Sharp AR5316e printer

2015-04-11 Thread Pascal De Vuyst
** Changed in: cups (Ubuntu)
   Status: New => Invalid

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Title:
  cups usblp hangs with Sharp AR5316e printer

Status in cups package in Ubuntu:
  Invalid

Bug description:
  hi all,
  Base informations :

  # lsb_release -a
  No LSB modules are available.
  Distributor ID:   Ubuntu
  Description:  Ubuntu 14.04.1 LTS
  Release:  14.04
  Codename: trusty

  # uname -a
  Linux school 3.13.0-44-generic #73-Ubuntu SMP Tue Dec 16 00:22:43 UTC 2014 
x86_64 x86_64 x86_64 GNU/Linux

  # dpkg -l cups* | grep ii | awk '{ print $2"\t"$3 }'
  cups  1.7.2-0ubuntu1.2
  cups-browsed  1.0.52-0ubuntu1.2
  cups-client   1.7.2-0ubuntu1.2
  cups-common   1.7.2-0ubuntu1.2
  cups-core-drivers 1.7.2-0ubuntu1.2
  cups-daemon   1.7.2-0ubuntu1.2
  cups-filters  1.0.52-0ubuntu1.2
  cups-filters-core-drivers 1.0.52-0ubuntu1.2
  cups-pdf  2.6.1-9
  cups-pk-helper0.2.5-0ubuntu1
  cups-ppdc 1.7.2-0ubuntu1.2
  cups-server-common1.7.2-0ubuntu1.2

  # lsusb | grep Sharp
  Bus 007 Device 032: ID 04dd:9135 Sharp Corp.

  # cat /etc/udev/rules.d/10-usbprinter.rules
  SUBSYSTEM=="usb", ATTR{idVendor}=="04dd", ATTR{idProduct}=="9135", 
MODE:="0660", GROUP:="lp"

  # modinfo usblp | grep srcversion
  srcversion: BD8A318D5C286F1E78768B9

  Everytime I try to use usb port on /dev/usb/lp0
  with usb_printerid or /usr/lib/cups/backend/usb
  The usb connections starts hanging, with in dmesg :

  [ 4733.189816] usblp0: removed
  [ 4733.195557] usblp: can't set desired altsetting 0 on interface 0
  [ 4733.232192] usb 7-1: USB disconnect, device number 30
  [ 4733.600097] usb 7-1: new full-speed USB device number 31 using uhci_hcd
  [ 4733.809564] usb 7-1: New USB device found, idVendor=04dd, idProduct=9135
  [ 4733.809571] usb 7-1: New USB device strings: Mfr=1, Product=2, 
SerialNumber=3
  [ 4733.809576] usb 7-1: Product: AR-5316E
  [ 4733.809580] usb 7-1: Manufacturer: SHARP
  [ 4733.809584] usb 7-1: SerialNumber: 0502080312093024
  [ 4733.845699] usblp 7-1:1.0: usblp0: USB Bidirectional printer dev 31 if 0 
alt 0 proto 2 vid 0x04DD pid 0x9135
  [ 4734.899038] usblp0: removed

  but obtaining "Unknow printer"

  so I tried with this script to go further without identification :

  # cat /usr/lib/cups/backend/usblp0
  #! /bin/bash
  # Have debug info in /var/log/cups/error_log:
  set -x
  # Output "device discovery" information on stdout:
  if test "$#" = "0"
  then echo 'direct usblp0:/dev/usb/lp0 "Unknown" "any USB printer"'
   exit 0
  fi
  # Have the input at fd0 (stdin) in any case:
  if test -n "$6"
  then exec <"$6"
  fi
  # Infinite retries to access the device file:
  until cat /dev/null >/dev/usb/lp0
  do echo 'INFO: cannot access /dev/usb/lp0 - retry in 30 seconds' 1>&2
     sleep 30
  done
  echo 'INFO: sending data to /dev/usb/lp0' 1>&2
  # Forward the data from stdin to the device file:
  if cat - >/dev/usb/lp0
  then echo 'INFO:' 1>&2
   exit 0
  else echo 'ERROR: failed to send data to /dev/usb/lp0' 1>&2
   exit 1
  fi

  Configured with the "Sharp AR-M207 PS Foomatic/Postscript "
  been told by a Sharp technician that it could be a similar "driver" for it

  but no chance, trying to print directly on /dev/usb/lp0 gives no
  page...

  I also tried to blacklist the usblp module, but have seen no effect

  I write a bug here, because I think it could be similar to bug #997040
  https://bugs.launchpad.net/ubuntu/+source/cups/+bug/997040

  PS: It's for a school : need help to free people

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[Desktop-packages] [Bug 1361168] Re: printer not available after printing one job

2015-04-11 Thread Pascal De Vuyst
Please provide the output from these steps:
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer_does_not_print_or_prints_garbage

** Changed in: cups (Ubuntu)
   Status: New => Invalid

** Changed in: cups (Ubuntu)
   Status: Invalid => Incomplete

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Title:
  printer not available after printing one job

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  1) Ubuntu 14.04.1 LTS
  2) cups 1.7.2-0ubuntu1.1

  Printer hp Laserjet 4200n installs normally connected via USB. First
  print from evince is fine, all the following will be send to printer
  waiting list and its status is "processing" but the printer will not
  receive any data. Evince shows in the print property window the
  message "Waiting that printer is becoming available".

  Printing from other applications is also not working anymore.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.1
  ProcVersionSignature: Ubuntu 3.13.0-34.60-generic 3.13.11.4
  Uname: Linux 3.13.0-34-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.3
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Aug 25 12:49:40 2014
  InstallationDate: Installed on 2014-05-26 (90 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  Lpstat:
   device for Hewlett-Packard-HP-LaserJet-2100-Series: 
usb://HP/LaserJet%202100%20Series
   device for HP-LaserJet-4200: usb://Unknown/Printer
   device for hp-LaserJet-4200-2: usb://HP/LaserJet%204200
   device for Lexmark-International-Lexmark-E330: 
usb://Lexmark/E330?serial=721CN0R
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles:
   hp-LaserJet-4200-2: HP LaserJet 4200 Series Postscript (recommended)
   Hewlett-Packard-HP-LaserJet-2100-Series: HP LaserJet 2100 Foomatic/pxlmono 
(recommended)
   HP-LaserJet-4200: HP LaserJet 4200 Series Postscript (recommended)
   Lexmark-International-Lexmark-E330: Generic PCL 6/PCL XL Printer 
Foomatic/pxlcolor (recommended)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-34-generic 
root=UUID=c4c569cc-5196-4a8b-987f-943b02b92b88 ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/11/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0904
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8H67-M LE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr0904:bd07/11/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8H67-MLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1145174] Re: can only print one job

2015-04-11 Thread Pascal De Vuyst
Please provide the ouput of the following steps:
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer_does_not_print_or_prints_garbage

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  can only print one job

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  when i try to print anything, i can only print one job. any job after
  that waits forever, and the ststus of the printer says different
  things, on the order of "all data has been sent"

  makes me think the job didn't finish correctly

  i can unplug the printer, and replug, and print one job again.

  i googled the matter, and it sounds like this old bug:
  http://www.cups.org/str.php?L3318+Qversion:1.4

  i'm currently on CUPS  version 1.6.1. Regression maybe?

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: cups 1.6.1-0ubuntu11.3
  ProcVersionSignature: Ubuntu 3.5.0-25.39-generic 3.5.7.4
  Uname: Linux 3.5.0-25-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  Date: Mon Mar  4 21:22:32 2013
  InstallationDate: Installed on 2012-12-07 (87 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  Lpstat:
   device for ML-1640-Series: 
usb://Samsung/ML-1640%20Series?serial=144QBKBQ415134E.
   device for PDF: cups-pdf:/
  MachineType: CLEVO CO. W150ER
  MarkForUpload: True
  Papersize: a4
  PpdFiles:
   PDF: Generic CUPS-PDF Printer
   ML-1640-Series: Samsung ML-1640, 2.0.0
  ProcEnviron:
   LANGUAGE=nl_NL:en_US:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-25-generic 
root=/dev/mapper/ubuntu-root ro quiet splash
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/23/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: W150ER
  dmi.board.vendor: CLEVO CO.
  dmi.board.version: N/A
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 9
  dmi.chassis.vendor: CLEVO CO.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/23/2012:svnCLEVOCO.:pnW150ER:pvrN/A:rvnCLEVOCO.:rnW150ER:rvrN/A:cvnCLEVOCO.:ct9:cvrN/A:
  dmi.product.name: W150ER
  dmi.product.version: N/A
  dmi.sys.vendor: CLEVO CO.

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[Desktop-packages] [Bug 273021] Re: Intrepid: KM2530DL Printing Errors

2015-04-11 Thread Pascal De Vuyst
Hi Alan,

Do you still have this printer?
Jaunty is no longer supported, please upgrade to a supported release preferably 
Ubuntu 14.04 LTS or higher.
Do you still have the problem with the foo2lava driver?

Thanks,
Pascal

** Changed in: cups (Ubuntu)
 Assignee: Pascal De Vuyst (pascal-devuyst) => (unassigned)

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Title:
  Intrepid: KM2530DL Printing Errors

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I experience consistent printing problems using Intrepid (up-to-date
  with all updates). As a test, after installing the morning's updates
  to my installation (22/09/08), I sent the first 2 pages of this:

  
https://bugs.launchpad.net/ubuntu/+bugs?field.searchtext=Printing&orderby=-datecreated&search=Search&field.status%3Alist=NEW&field.status%3Alist=INCOMPLETE_WITH_RESPONSE&field.status%3Alist=INCOMPLETE_WITHOUT_RESPONSE&field.status%3Alist=CONFIRMED&field.status%3Alist=TRIAGED&field.status%3Alist=INPROGRESS&field.status%3Alist=FIXCOMMITTED&field.assignee=&field.bug_reporter=&field.omit_dupes=on&field.has_patch=&field.has_no_package=

  to my LAN attached Konica Minolta 2530DL Colour Laser, from within
  Firefox.

  The print job seems to be processed just fine. But at the printer I
  have the following sequence:

  * The First Page to come out is blank, 
  * the LCD console on the printer reports: "Error: Video Underrun"
  * Then the first proper page appears (look OK)
  * The second page to appear is corrupted; the printed text gets wrapped 
horizontally so some of the right hand side text is printed over the top of the 
left hand side text.

  I saw no errors in /var/log/cups/error.log or anything other than
  successful in either page.log or access.log (attached for reference).

  The initial auto detection and configuration of the printer seemingly
  worked fine.

  From the printer configuration dialogue:

  Device URI: ipp://10.0.0.3:631/ipp.cgi
  Make and Model: KONICA MINOLTA magicolor 2530 DL Foomatic/foo2lava 
(recommended)

  Similar printing errors happen from whatever source I have tried, e.g.
  Adobe Acrobat Reader, OOo, Envince.

  This printer does, and has since since I purchased it, work perfectly
  in Gutsy and Hardy (My other PCs have Hardy and use this printer
  daily).

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[Desktop-packages] [Bug 978506] Re: Lexmark Optra E does not print greyscale with hpijs driver

2015-04-11 Thread Pascal De Vuyst
** Package changed: cups (Ubuntu) => foomatic-db (Ubuntu)

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Title:
  Lexmark Optra E does not print greyscale with hpijs driver

Status in HP Linux Imaging and Printing:
  Confirmed
Status in foomatic-db package in Ubuntu:
  Confirmed

Bug description:
  http://www.openprinting.org/printer/Lexmark/Lexmark-Optra_E

  On an up-to-date lucid system, the Lexmark Optra E laser printer does
  not print greyscale with the recommended hpijs-pcl5e driver.  I also
  tried the latest version from above URL and the result is still the
  same.  The gutenprint driver does support greyscale but does not
  correctly work with tray selection when an external paper cassette is
  used.

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[Desktop-packages] [Bug 529475] Re: Canon PIXMA MP620 only works with old cups drivers

2015-04-11 Thread Pascal De Vuyst
Karmic is no longer supported, please upgrade to Ubuntu 14.04 LTS or
higher and let us know if this still is a problem.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

** Changed in: cups (Ubuntu)
   Status: Incomplete => New

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Canon PIXMA MP620 only works with old cups drivers

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  OS: Ubuntu 9.10 'Karmic Koala' 64bit
  cups version:
  cups 1.4.1-5ubuntu2 (installed)
  cups-bsd 1.4.1-5ubuntu2 (installed)
  cups-common 1.4.1-5ubuntu2 (installed)
  libcups2 1.4.1-5ubuntu2 (installed)
  cups-client 1.4.1-5ubuntu2 (installed)
  libcupsimage2 1.4.1-5ubuntu2 (installed)
  libcupscgi1 1.4.1-5ubuntu2 (installed)
  libcupsdriver1 1.4.1-5ubuntu2 (installed)
  libcupsppdc1 1.4.1-5ubuntu2 (installed)
  libcupsmime1 1.4.1-5ubuntu2 (installed)

  
  me@laptop:~$ apt-cache policy cups
  cups:
Installiert: 1.4.1-5ubuntu2
Kandidat: 1.4.1-5ubuntu2.2
Versions-Tabelle:
   1.4.1-5ubuntu2.2 0
  500 http://de.archive.ubuntu.com karmic-updates/main Packages
   1.4.1-5ubuntu2.1 0
  500 http://security.ubuntu.com karmic-security/main Packages
   *** 1.4.1-5ubuntu2 0
  500 http://de.archive.ubuntu.com karmic/main Packages
  100 /var/lib/dpkg/status


  Hello!

  I have some problems with my Canon PIXMA MP620. Since christmas last year 
printing doesn't work because of some updates.
  When I try to print some page (also test page), I get the following error 
message:

  "Ausführend - Failed to read side-channel request!"
  See also 
http://forum.ubuntuusers.de/topic/cups-failed-to-read-side-channel-request-pixm/

  I decided to reinstall Ubuntu. Now printing works, but I didn't
  install any updates for cups yet. Ubuntu wants to update the packages
  above, but I always canceled.

  I think this could not be a solution. So is there someone with the
  same problems?

  
  Thank you!

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[Desktop-packages] [Bug 1009873] Re: Brother HL-1670 printer will not print

2015-04-11 Thread Pascal De Vuyst
** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1009873

Title:
  Brother HL-1670 printer will not print

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I upgraded from Ubuntu 11.10 (Oneric Ocelot) to 12.04 (Precise
  Pangolin).  Although I could install drivers for both a Hewlett-
  Packard Deskjet 710C printer and a Brother HL-1670N lazer printer, the
  Brother printer would not print.  (The HP Deskjet did).  I tried
  reinstalling the Brother driver several times with no success.

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[Desktop-packages] [Bug 1409315] Re: HP printer found, not communicating?

2015-04-11 Thread Pascal De Vuyst
Please provide the output of these steps:
https://wiki.ubuntu.com/DebuggingPrintingProblems#Network_printer

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  HP printer found, not communicating?

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Hooked up HP printer 4014n using 10.04 to router via Ethernet,
  computer sees it, but apparently cannot communicate with the printer.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.2
  ProcVersionSignature: Ubuntu 3.13.0-43.72-generic 3.13.11.11
  Uname: Linux 3.13.0-43-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Jan 10 12:28:57 2015
  InstallationDate: Installed on 2014-10-04 (98 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  Lpstat: device for HP-LaserJet-P4014CMD:PS,PCL: 
dnssd://HP%20LaserJet%20P4014%20%5B16CB3F%5D._pdl-datastream._tcp.local/
  MachineType: Dell Inc. OptiPlex 760
  Papersize: letter
  PpdFiles: HP-LaserJet-P4014CMD:PS,PCL: HP LaserJet p4014, hpcups 3.14.3
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-43-generic 
root=UUID=b570ce81-3ba0-4041-85d5-9bbabfb85113 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/04/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A13
  dmi.board.name: 0G214D
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA13:bd08/04/2011:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0G214D:rvrA00:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 760
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 486841] Re: printing job extremely slow

2015-04-11 Thread Pascal De Vuyst
Ubuntu 8.04 is no longer supported, please upgrade to a supported
release (Ubuntu 14.04 LTS or higher) and let us know if this is still a
problem.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  printing job extremely slow

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: gnome-system-monitor

  Am using Ubuntu 8.04; NO dual boot; printing jobs via home network is very 
slow. 
  When clicking on Places>Network it detects my RETECASA, but when clicking on 
it I get an error message saying something cannot be mounted. Funny thing is, 
when created the home network everything went smooth and could also access 
other pc's on the network. From the session thereafter it's never been possible 
again. Printing has always worked, despite this anomaly and even been smoother, 
so can't understand now why all of a sudden it's become so slow (we're talking 
about 1/2 an hour for one page!!!). I guess the two things are realted, but 
dunno how to solve it.
  Need somebody's help please. Thanks
  Cheers

  Claudio

  ProblemType: Bug
  Architecture: i386
  Date: Sun Nov 22 23:08:57 2009
  DistroRelease: Ubuntu 8.04
  ExecutablePath: /usr/bin/gnome-system-monitor
  Package: gnome-system-monitor 2.22.3-0ubuntu2
  PackageArchitecture: i386
  ProcEnviron:
   PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-system-monitor
  Uname: Linux 2.6.24-25-generic i686

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[Desktop-packages] [Bug 1157635] Re: Network printer stop working (Panasonic Kx-Mc 6020)

2015-04-12 Thread Pascal De Vuyst
E [20/Mar/2013:10:17:19 +0100] Unknown directive SystemGroup on line 16 of 
/etc/cups/cupsd.conf.
Can you try if commenting out/removing SystemGroup directive from 
/etc/cups/cupsd.conf solves your problem, more info can be found in 
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1088448

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Network printer stop working (Panasonic Kx-Mc 6020)

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Hi, in my office we have a Panasonic kx-mc 6020 has always worked well
  before with kubuntu 12.10

  Now if i try to print something the printer print onlu this on the
  paper:

  %! PS-Adobe-3.0

  % Produced by poppler pdftops version: 0.20.4 (http://poppler.fre

  
  I tryed to remove this printer, with printer configuration in kcontrol then 
add the printer is in discovered network printer, i use this ppd as the first 
time installed http://www.openprinting.org/printer/Panasonic/Panasonic-KX-MC6020

  Try to print test page but the result is the same.

  Rebooting pc don't help

  Test page from cups interface http://localhost:631 produces the same result
  The printer work perfectly from windows.

  I believe that some update has broken something under enclose the
  history of my apt

  Thanks

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: cups 1.6.1-0ubuntu11.3
  ProcVersionSignature: Ubuntu 3.5.0-26.42-generic 3.5.7.6
  Uname: Linux 3.5.0-26-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.6.1-0ubuntu10
  Architecture: amd64
  Date: Wed Mar 20 10:46:23 2013
  InstallationDate: Installed on 2013-03-07 (12 days ago)
  InstallationMedia: Kubuntu 12.10 "Quantal Quetzal" - Release amd64 
(20121017.1)
  Lpstat:
   WARNING: gnome-keyring:: couldn't connect to: 
/run/user/dany/keyring-2sxgc4/pkcs11: No such file or directory
   device for Canon_MG5300_series: 
dnssd://Canon%20MG5300%20series._ipp._tcp.local/
   device for LX-300+: usb://EPSON/LX-300+?serial=L16010703211616340
   device for Panasonic_KX-MC6020: socket://192.168.1.42:9100
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  Papersize: a4
  PpdFiles:
   LX-300+: Epson LX-300+ Foomatic/ibmpro (recommended)
   Canon_MG5300_series: Canon PIXMA MG5300 - CUPS+Gutenprint v5.2.9
  ProcEnviron:
   LANGUAGE=
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic 
root=UUID=eba4e32f-737c-4456-b632-6d60b68ab69f ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/04/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1103
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5B SE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1103:bd06/04/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5BSE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1089607] Re: I can no longer print an .svg file from Inkscape.

2015-04-12 Thread Pascal De Vuyst
Ubuntu 12.10 is no longer supported, please upgrade to Ubuntu 14.04 LTS
or higher and report a new bug using ubuntu-bug if the problem is still
present.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  I can no longer print an .svg file from Inkscape.

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I used to be able to print files to my printer without issue from Inkscape.  
I no longer can.  I can print from something simple like Leafpad for instance.  
No error is indicated on the printer.
  The print manager (via selecting the print icon in the status window area) 
shows 'Processing' forever.

  Here is the unfinished jobs queue:

  Stylus-COLOR-740-30   Unknown Withheld251kUnknown 
processing since
  Wed 12 Dec 2012 02:51:09 PM EST 
  "Rendering completed"

  Here is the cups error log:

  E [12/Dec/2012:10:18:43 -0500] Unknown directive SystemGroup on line 16 of 
/etc/cups/cupsd.conf.
  W [12/Dec/2012:10:18:43 -0500] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
'HP-Deskjet-D4100-series-Gray..' already exists
  W [12/Dec/2012:10:18:43 -0500] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
'HP-Deskjet-D4100-series-RGB..' already exists
  W [12/Dec/2012:10:18:43 -0500] CreateDevice failed: 
org.freedesktop.ColorManager.AlreadyExists:device id 
'cups-HP-Deskjet-D4100-series' already exists
  W [12/Dec/2012:10:18:43 -0500] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'Stylus-COLOR-740-Gray..' 
already exists
  W [12/Dec/2012:10:18:43 -0500] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'Stylus-COLOR-740-RGB..' 
already exists
  W [12/Dec/2012:10:18:43 -0500] CreateDevice failed: 
org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Stylus-COLOR-740' 
already exists

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: cups 1.6.1-0ubuntu11.3
  ProcVersionSignature: Ubuntu 3.5.0-19.30-generic 3.5.7
  Uname: Linux 3.5.0-19-generic x86_64
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  Date: Wed Dec 12 15:04:53 2012
  InstallationDate: Installed on 2011-09-28 (441 days ago)
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  Lpstat:
   device for HP-Deskjet-D4100-series: 
usb://HP/Deskjet%20D4100%20series?serial=TH652333FH04D6
   device for Stylus-COLOR-740: usb://EPSON/Stylus%20COLOR%20740
  MachineType: Gigabyte Technology Co., Ltd. G41MT-D3V
  MarkForUpload: True
  Papersize: letter
  PpdFiles:
   HP-Deskjet-D4100-series: HP Deskjet d4100 Series, hpcups 3.12.6
   Stylus-COLOR-740: Epson Stylus Color 740 - CUPS+Gutenprint v5.2.9
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-19-generic 
root=UUID=578ed1f6-e729-476a-8e6f-d12f05d8d5cf ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to quantal on 2012-11-18 (24 days ago)
  dmi.bios.date: 03/09/2011
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F2
  dmi.board.name: G41MT-D3V
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrF2:bd03/09/2011:svnGigabyteTechnologyCo.,Ltd.:pnG41MT-D3V:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG41MT-D3V:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: G41MT-D3V
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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[Desktop-packages] [Bug 1093643] Re: When printing PDF files, halfway trough printer restarts from first page with garbled text/colors

2015-04-12 Thread Pascal De Vuyst
Lucas, jorge costa,

Are you still using 12.04 LTS and are you still experiencing this
problem with the latest cups package 1.5.3-0ubuntu8.6 (a fix for the
cups usb backend crashing has been included)?

Thanks,
Pascal

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  When printing PDF files, halfway trough printer restarts from first
  page with garbled text/colors

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  When I print a PDF file, somewhere halfway in the printing process the
  printer restarts from page 1.

  On the pages already printed, colours don't look right. On the first
  page after it restarted printing, text is in the wrong font, on
  another place on the page then it should be, and colour isn't right
  either. Subsequent pages are OK.

  This happens each time I print a PDF file double sided. Might also
  occur when printing other files or single side, I have not tried that
  yet.

  1)lsb_release -rd
  Description:  Ubuntu 12.04.1 LTS
  Release:  12.04

  2) 
  apt-cache policy cups
  cups:
Geïnstalleerd: 1.5.3-0ubuntu6
Kandidaat: 1.5.3-0ubuntu6
Versietabel:
   *** 1.5.3-0ubuntu6 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.5.3-0ubuntu5.1 0
  500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 
Packages
   1.5.2-9ubuntu1 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  
  apt-cache policy evince
  evince:
Geïnstalleerd: 3.4.0-0ubuntu1.4
Kandidaat: 3.4.0-0ubuntu1.4
Versietabel:
   *** 3.4.0-0ubuntu1.4 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   3.4.0-0ubuntu1 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  3) What I expected to happen:
  The document to get printed from first to last page with colours and font and 
layout similar to the document displayed on screen. I'm really happy with my 
printed document.

  4) What happened instead:
  The document got printed, first few pages where OK except for colours, then 
the printing restarted from the first page, first page completely messed up, 
subsequent pages somewhat OK. Lots of paper wasted, and unhappy user.

  Added a picture of the most misprinted page, this is the first page of
  the document second time it is printed in the same print job. For
  comparison, it should look like
  http://www.nxp.com/documents/data_sheet/HEF4094B.pdf

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu6
  ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34
  Uname: Linux 3.2.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu15.1
  Architecture: amd64
  CupsErrorLog:
   E [25/Dec/2012:15:26:57 +0100] Unknown directive SystemGroup on line 16 of 
/etc/cups/cupsd.conf.
   W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-Gray..' 
already exists
   W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-RGB..' 
already exists
   W [25/Dec/2012:15:26:57 +0100] failed to CreateDevice: 
org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon-iP4200' 
already exists
   E [25/Dec/2012:16:15:49 +0100] Unknown directive SystemGroup on line 16 of 
/etc/cups/cupsd.conf.
  Date: Tue Dec 25 16:44:27 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  Lpstat: device for Canon-iP4200: usb://Canon/iP4200?serial=A1E691
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 002: ID 05e3:070e Genesys Logic, Inc. USB 2.0 Card Reader
   Bus 001 Device 003: ID 04a9:10a2 Canon, Inc. iP4200
  MachineType: OEM Manufacturer MS-7366
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Canon-iP4200: Canon PIXMA iP4200 - CUPS+Gutenprint v5.2.8-pre1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic 
root=UUID=5bb2dbd4-313a-4ff0-97b9-dc15ad1e7cce ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/15/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V3.5
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: MS-7366
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled B

[Desktop-packages] [Bug 590764] Re: canon lbp 810 laserjet

2015-04-12 Thread Pascal De Vuyst
This printer uses a proprietary closed source printer driver, have a
look here: https://help.ubuntu.com/community/CanonCaptDrv190

** Changed in: cups (Ubuntu)
   Status: New => Invalid

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Title:
  canon lbp 810 laserjet

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: cups

  Description:  Ubuntu 10.04 LTS
  Release:  10.04

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1ubuntu1
  ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
  Uname: Linux 2.6.32-22-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  CupsErrorLog:
   
  Date: Mon Jun  7 14:34:46 2010
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No 
destinations added.
  MachineType: To Be Filled By O.E.M. ConRoe945PL-GLAN
  Papersize: letter
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic 
root=UUID=0a9413d4-ff25-4837-85cf-594c8496ffed ro quiet splash
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 09/12/2006
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.20
  dmi.board.name: ConRoe945PL-GLAN
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP1.20:bd09/12/2006:svnToBeFilledByO.E.M.:pnConRoe945PL-GLAN:pvrToBeFilledByO.E.M.:rvn:rnConRoe945PL-GLAN:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: ConRoe945PL-GLAN
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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[Desktop-packages] [Bug 684536] Re: Canon MP560 Limited Printing

2015-04-12 Thread Pascal De Vuyst
Ubuntu 10.04 is no longer supported, please upgrade to Ubuntu 14.04 LTS
or higher and let us know if this is still a problem.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Canon MP560 Limited Printing

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  I am using 10.04 Lucid Lynx 32 bit with a Wired Connecttion. My Canon MP560 
WIFI Printer sometimes print sometimes it doesnt. It will even say its not 
connected or unplugged.The drivers i am using are from 
http://software.canon-europe.com/products/0010756.asp
  Debian Print Drivers:

  cnijfilter-common_3.20-1_i386.deb

  cnijfilter-mp560series_3.20-1_i386.deb

  On my other pc I have! thats connected wirelessly with 10.10 Maverick Meerkat 
32 bit the printer is detected and installed sometimes! but will not print or 
will stop printing eventually
  I suspect some of the updates cause these things from happening.

  Computer A: Wired Connection 10.04 Lucid Lynx 32bit
  Computer B: Wirelessly Connection 10.10 Maverick Meerkat 32bit

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[Desktop-packages] [Bug 528045] Re: Canon MP130 AiO printer scanner does not work at all

2015-04-12 Thread Pascal De Vuyst
** Package changed: cups (Ubuntu) => sane-frontends (Ubuntu)

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Title:
  Canon MP130 AiO printer scanner does not work at all

Status in sane-frontends package in Ubuntu:
  New

Bug description:
  Binary package hint: cups

  Today, after a couple of tries, I managed to install ip1500 verso driver, and 
got the printer to work .. but the scanner does not respond at all. I'm using 
Ubuntu 9.10.
  Can anyone help, please?

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[Desktop-packages] [Bug 495795] Re: CUPS Crashes on installation of J3508 HP printer

2015-04-12 Thread Pascal De Vuyst
Ubuntu 9.10 is no longer supported, please upgrade to Ubuntu 14.04 LTS
or higher and let us know if this is still a problem.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  CUPS Crashes on installation of J3508 HP printer

Status in cups package in Ubuntu:
  Incomplete
Status in ubuntuone-client package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: ubuntuone-client

  When I install J3508 PDD, CUPS crashes.

  ProblemType: Bug
  .home.f..cache.ubuntuone.log.syncdaemon.exceptions.log:
   
  .home.f..config.ubuntuone.ubuntuone.client.conf:
   [ubuntuone]
   bookmarked = True
   connected = True
   connect = 0
   show_applet = 1
  Architecture: i386
  Date: Sat Dec 12 17:25:54 2009
  DistroRelease: Ubuntu 9.10
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
  Package: ubuntuone-client 1.0.2-0ubuntu2
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_PH.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-16.52-generic
  SourcePackage: ubuntuone-client
  Uname: Linux 2.6.31-16-generic i686

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[Desktop-packages] [Bug 538712] Re: Canon printer LBP 2900 not working - drivers installed!

2015-04-12 Thread Pascal De Vuyst
Have a look at https://help.ubuntu.com/community/CanonCaptDrv190,
normally this Canon printer requires a proprietary closed-source driver
from Canon... so therefore we cannot include it into Ubuntu.

** Changed in: cups (Ubuntu)
   Status: New => Invalid

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Title:
  Canon printer LBP 2900 not working - drivers installed!

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: cups

  I have Canon printer LBP 2900. I installed drivers (every version
  possible) and the printer doesn't work!. Ubuntu 9.10 shows that
  printer is installed ok, but when I want to print something or print
  test page - nothing happens. Please help. It would be very helpful  if
  you could include LBP 2900 drivers in to Ubuntu 10.4 so that printer
  would run out of the box.

  thx

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[Desktop-packages] [Bug 686708] Re: lpt printer prints just random chars instead of testpage

2015-04-12 Thread Pascal De Vuyst
The Ubuntu version you are using is no longer supported, please upgrade
to Ubuntu 14.04 LTS or higher and let us know if this is still a
problem.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  lpt printer prints just random chars instead of testpage

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  hp deskjet 1120C printer which worked well since last few ubuntu updates. 
just prints several pages "random" character instead of a testpage.
  i think something went wrong with the last packege updates.
  used driver is "HP Deskjet 1120 hpijs, 3.10.6"

  its like the data is interpreted wrong!

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[Desktop-packages] [Bug 574683] Re: Pixma MP530 only prints with 5pgbk

2015-04-12 Thread Pascal De Vuyst
Do you still have this printer?
What version of Ubuntu are you using?
Please run the following command in a terminal to give us this and other info:
apport-collect -p cups 574638

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Pixma MP530 only prints with 5pgbk

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  After a lot of prints, I found that the 5pgbk cartridge is empty and the 8bk 
is never used (ink is all there)
  I also printed a photo and the pigmented ink don't dry over photo paper (only 
the photo ink can) that means that the printer is using the wrong ink
  There is a way to fix this or is an error?

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[Desktop-packages] [Bug 624446] Re: Canon MP250 series: official drivers not listed

2015-04-12 Thread Pascal De Vuyst
The official drivers for this printer are proprietary and closed source,
therefore we cannot/are not allowed to include them into Ubuntu.

Actually your printer manufacturer needs to provide a openprinting distribution 
independent driver package as described here: 
http://www.linux-foundation.org/en/OpenPrinting/WritingAndPackagingPrinterDrivers
This would allow automatic download and installation of the manufacturers 
printer driver by system-config-printer as already implemented by this 
specification: 
https://blueprints.launchpad.net/ubuntu/+spec/printerdriverautodownload since 
Ubuntu Intrepid.
As mentioned the system-config-printer part is implemented.
You should ask your manufacturer in this case Canon to provide a distibution 
independent package that allows their printer driver to be installed 
automatically on Linux in general (not only Ubuntu).

** Changed in: cups (Ubuntu)
   Status: New => Invalid

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Title:
  Canon MP250 series: official drivers not listed

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: cups

  The official drivers are available as .deb packages here: http
  ://support-sg.canon-asia.com/contents/SG/EN/0100236101.html

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1ubuntu1.2
  ProcVersionSignature: Ubuntu 2.6.32-24.42-generic 2.6.32.15+drm33.5
  Uname: Linux 2.6.32-24-generic i686
  Architecture: i386
  CupsErrorLog:
   
  Date: Thu Aug 26 12:46:17 2010
  Lpstat:
   device for Canon-MP250-series: usb://Canon/MP250%20series
   device for Deskjet-F4200-series: 
hp:/usb/Deskjet_F4200_series?serial=CN93Q570N005BR
   device for MP140: usb://Canon/MP140%20series
   device for Samsung-SCX-4200-Series: usb://Samsung/SCX-4100%20Series
  MachineType: LENOVO 6366K7G
  Papersize: letter
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles:
   MP140: Canon PIXMA MP150 - CUPS+Gutenprint v5.2.5 Simplified
   Deskjet-F4200-series: HP Deskjet f4200 Series hpijs, 3.10.2
   Samsung-SCX-4200-Series: Samsung SCX-4200, SpliX V. 2.0.0
   Canon-MP250-series: Canon MP250 series Ver.3.20
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic 
root=UUID=32652736-7887-4a17-a230-2c964d60417a ro quiet splash
  ProcEnviron:
   LANGUAGE=en_GB:en
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 05/16/2007
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7JET24WW (1.09 )
  dmi.board.name: 6366K7G
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7JET24WW(1.09):bd05/16/2007:svnLENOVO:pn6366K7G:pvrThinkPadX60Tablet:rvnLENOVO:rn6366K7G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 6366K7G
  dmi.product.version: ThinkPad X60 Tablet
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 624446] Re: Canon MP250 series: official drivers not listed

2015-04-12 Thread Pascal De Vuyst
And the gutenprint package includes into Ubuntu provides an open-source
driver for this printer!

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https://bugs.launchpad.net/bugs/624446

Title:
  Canon MP250 series: official drivers not listed

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: cups

  The official drivers are available as .deb packages here: http
  ://support-sg.canon-asia.com/contents/SG/EN/0100236101.html

  ProblemType: Bug
  DistroRelease: Ubuntu 10.04
  Package: cups 1.4.3-1ubuntu1.2
  ProcVersionSignature: Ubuntu 2.6.32-24.42-generic 2.6.32.15+drm33.5
  Uname: Linux 2.6.32-24-generic i686
  Architecture: i386
  CupsErrorLog:
   
  Date: Thu Aug 26 12:46:17 2010
  Lpstat:
   device for Canon-MP250-series: usb://Canon/MP250%20series
   device for Deskjet-F4200-series: 
hp:/usb/Deskjet_F4200_series?serial=CN93Q570N005BR
   device for MP140: usb://Canon/MP140%20series
   device for Samsung-SCX-4200-Series: usb://Samsung/SCX-4100%20Series
  MachineType: LENOVO 6366K7G
  Papersize: letter
  PccardctlIdent:
   Socket 0:
 no product info available
  PccardctlStatus:
   Socket 0:
 no card
  PpdFiles:
   MP140: Canon PIXMA MP150 - CUPS+Gutenprint v5.2.5 Simplified
   Deskjet-F4200-series: HP Deskjet f4200 Series hpijs, 3.10.2
   Samsung-SCX-4200-Series: Samsung SCX-4200, SpliX V. 2.0.0
   Canon-MP250-series: Canon MP250 series Ver.3.20
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-24-generic 
root=UUID=32652736-7887-4a17-a230-2c964d60417a ro quiet splash
  ProcEnviron:
   LANGUAGE=en_GB:en
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: cups
  dmi.bios.date: 05/16/2007
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 7JET24WW (1.09 )
  dmi.board.name: 6366K7G
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr7JET24WW(1.09):bd05/16/2007:svnLENOVO:pn6366K7G:pvrThinkPadX60Tablet:rvnLENOVO:rn6366K7G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 6366K7G
  dmi.product.version: ThinkPad X60 Tablet
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1093643] Re: When printing PDF files, halfway trough printer restarts from first page with garbled text/colors

2015-04-12 Thread Pascal De Vuyst
Does the problem only happen for PDF printed from evince application or also 
other applications/files?
Can you provide the appout file as described here to see if it already has the 
problem: 
https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data

According to the release notes of gutenprint, the Canon iP4100 series has 
improved (EXPERIMENTAL) support since version 5.2.9 and 12.04 still has 
gutenprint 5.2.8.
Please try if the newer gutenprint 5.2.9+ included in vivid, 15.04 or 14.04 LTS 
solves your problem.
You can test without installing by using an ubuntu-desktop live-cd.

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Title:
  When printing PDF files, halfway trough printer restarts from first
  page with garbled text/colors

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  When I print a PDF file, somewhere halfway in the printing process the
  printer restarts from page 1.

  On the pages already printed, colours don't look right. On the first
  page after it restarted printing, text is in the wrong font, on
  another place on the page then it should be, and colour isn't right
  either. Subsequent pages are OK.

  This happens each time I print a PDF file double sided. Might also
  occur when printing other files or single side, I have not tried that
  yet.

  1)lsb_release -rd
  Description:  Ubuntu 12.04.1 LTS
  Release:  12.04

  2) 
  apt-cache policy cups
  cups:
Geïnstalleerd: 1.5.3-0ubuntu6
Kandidaat: 1.5.3-0ubuntu6
Versietabel:
   *** 1.5.3-0ubuntu6 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.5.3-0ubuntu5.1 0
  500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 
Packages
   1.5.2-9ubuntu1 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  
  apt-cache policy evince
  evince:
Geïnstalleerd: 3.4.0-0ubuntu1.4
Kandidaat: 3.4.0-0ubuntu1.4
Versietabel:
   *** 3.4.0-0ubuntu1.4 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   3.4.0-0ubuntu1 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  3) What I expected to happen:
  The document to get printed from first to last page with colours and font and 
layout similar to the document displayed on screen. I'm really happy with my 
printed document.

  4) What happened instead:
  The document got printed, first few pages where OK except for colours, then 
the printing restarted from the first page, first page completely messed up, 
subsequent pages somewhat OK. Lots of paper wasted, and unhappy user.

  Added a picture of the most misprinted page, this is the first page of
  the document second time it is printed in the same print job. For
  comparison, it should look like
  http://www.nxp.com/documents/data_sheet/HEF4094B.pdf

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu6
  ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34
  Uname: Linux 3.2.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu15.1
  Architecture: amd64
  CupsErrorLog:
   E [25/Dec/2012:15:26:57 +0100] Unknown directive SystemGroup on line 16 of 
/etc/cups/cupsd.conf.
   W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-Gray..' 
already exists
   W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-RGB..' 
already exists
   W [25/Dec/2012:15:26:57 +0100] failed to CreateDevice: 
org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon-iP4200' 
already exists
   E [25/Dec/2012:16:15:49 +0100] Unknown directive SystemGroup on line 16 of 
/etc/cups/cupsd.conf.
  Date: Tue Dec 25 16:44:27 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  Lpstat: device for Canon-iP4200: usb://Canon/iP4200?serial=A1E691
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 002: ID 05e3:070e Genesys Logic, Inc. USB 2.0 Card Reader
   Bus 001 Device 003: ID 04a9:10a2 Canon, Inc. iP4200
  MachineType: OEM Manufacturer MS-7366
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Canon-iP4200: Canon PIXMA iP4200 - CUPS+Gutenprint v5.2.8-pre1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic 
root=UUID=5bb2dbd4-313a-4ff0-97b9-dc15ad1e7cce ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/15/2008
  dmi.bios.vendor

[Desktop-packages] [Bug 1093643] Re: When printing PDF files, halfway trough printer restarts from first page with garbled text/colors

2015-04-12 Thread Pascal De Vuyst
Or even better try the newer gutenprint 5.2.9 backported to precise from
here: https://launchpad.net/~pmjdebruijn/+archive/ubuntu/gutenprint-
release

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Title:
  When printing PDF files, halfway trough printer restarts from first
  page with garbled text/colors

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  When I print a PDF file, somewhere halfway in the printing process the
  printer restarts from page 1.

  On the pages already printed, colours don't look right. On the first
  page after it restarted printing, text is in the wrong font, on
  another place on the page then it should be, and colour isn't right
  either. Subsequent pages are OK.

  This happens each time I print a PDF file double sided. Might also
  occur when printing other files or single side, I have not tried that
  yet.

  1)lsb_release -rd
  Description:  Ubuntu 12.04.1 LTS
  Release:  12.04

  2) 
  apt-cache policy cups
  cups:
Geïnstalleerd: 1.5.3-0ubuntu6
Kandidaat: 1.5.3-0ubuntu6
Versietabel:
   *** 1.5.3-0ubuntu6 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1.5.3-0ubuntu5.1 0
  500 http://security.ubuntu.com/ubuntu/ precise-security/main amd64 
Packages
   1.5.2-9ubuntu1 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  
  apt-cache policy evince
  evince:
Geïnstalleerd: 3.4.0-0ubuntu1.4
Kandidaat: 3.4.0-0ubuntu1.4
Versietabel:
   *** 3.4.0-0ubuntu1.4 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   3.4.0-0ubuntu1 0
  500 http://nl.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

  3) What I expected to happen:
  The document to get printed from first to last page with colours and font and 
layout similar to the document displayed on screen. I'm really happy with my 
printed document.

  4) What happened instead:
  The document got printed, first few pages where OK except for colours, then 
the printing restarted from the first page, first page completely messed up, 
subsequent pages somewhat OK. Lots of paper wasted, and unhappy user.

  Added a picture of the most misprinted page, this is the first page of
  the document second time it is printed in the same print job. For
  comparison, it should look like
  http://www.nxp.com/documents/data_sheet/HEF4094B.pdf

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu6
  ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34
  Uname: Linux 3.2.0-35-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.0.1-0ubuntu15.1
  Architecture: amd64
  CupsErrorLog:
   E [25/Dec/2012:15:26:57 +0100] Unknown directive SystemGroup on line 16 of 
/etc/cups/cupsd.conf.
   W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-Gray..' 
already exists
   W [25/Dec/2012:15:26:57 +0100] failed to CreateProfile: 
org.freedesktop.ColorManager.AlreadyExists:profile id 'Canon-iP4200-RGB..' 
already exists
   W [25/Dec/2012:15:26:57 +0100] failed to CreateDevice: 
org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Canon-iP4200' 
already exists
   E [25/Dec/2012:16:15:49 +0100] Unknown directive SystemGroup on line 16 of 
/etc/cups/cupsd.conf.
  Date: Tue Dec 25 16:44:27 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 
(20120425)
  Lpstat: device for Canon-iP4200: usb://Canon/iP4200?serial=A1E691
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 002: ID 05e3:070e Genesys Logic, Inc. USB 2.0 Card Reader
   Bus 001 Device 003: ID 04a9:10a2 Canon, Inc. iP4200
  MachineType: OEM Manufacturer MS-7366
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Canon-iP4200: Canon PIXMA iP4200 - CUPS+Gutenprint v5.2.8-pre1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-35-generic 
root=UUID=5bb2dbd4-313a-4ff0-97b9-dc15ad1e7cce ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/15/2008
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V3.5
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: MS-7366
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrV3.5:bd07/15/2008:svnOEMManufacturer:pnMS-7366:pvr1.0:rvnMSI:rnMS-7366:r

[Desktop-packages] [Bug 1442605] Re: first print wrong others fine

2015-04-12 Thread Pascal De Vuyst
Or even better try the newer gutenprint 5.2.9 backported to precise from
here: https://launchpad.net/~pmjdebruijn/+archive/ubuntu/gutenprint-
release

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Title:
  first print wrong others fine

Status in gutenprint package in Ubuntu:
  Incomplete

Bug description:
  Using a Canon ip4850, since few months problems with printing.

  Usually text is printed multiple times, different colours, styles and
  sizes on same paper.

  After following the instructions "USB printer does not print or prints
  garbage" most prints are fine, but still the first print is still
  rubbish.

  A temporally work around found, which works as follow:

  -- First print empty page in for example Writer

  -- Al other prints afterwards are fine

  Any suggestions to solve the last hurdle?

  Many thanks!!!

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu8.6
  ProcVersionSignature: Ubuntu 3.2.0-79.115-generic 3.2.67
  Uname: Linux 3.2.0-79-generic i686
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  Date: Fri Apr 10 14:25:44 2015
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Lpstat: device for Canon-iP4800-series: 
usb://Canon/iP4800%20series?serial=21EF85
  MachineType: American Megatrends Inc. K7S41GX
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Canon-iP4800-series: Canon PIXMA iP4800 - CUPS+Gutenprint 
v5.2.8-pre1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-79-generic 
root=UUID=99728699-5167-481d-a2ec-f9f30b543fb8 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to precise on 2014-10-08 (184 days ago)
  dmi.bios.date: 10/28/2004
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.00
  dmi.board.name: K7S41GX
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: 0123ABC
  dmi.chassis.type: 3
  dmi.chassis.vendor: Uknown Chassis Manufacture
  dmi.chassis.version: Version 1.00
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd10/28/2004:svnAmericanMegatrendsInc.:pnK7S41GX:pvr1.0:rvn:rnK7S41GX:rvr1.0:cvnUknownChassisManufacture:ct3:cvrVersion1.00:
  dmi.product.name: K7S41GX
  dmi.product.version: 1.0
  dmi.sys.vendor: American Megatrends Inc.

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[Desktop-packages] [Bug 324326] Re: printing labels weirdness

2015-04-12 Thread Pascal De Vuyst
Ubuntu 8.10 is no longer supported, do you still have this problem on Ubuntu 
14.04 LTS or higher?
Does it also happen if you convert the labels to PDF first and print those in 
evince?
Please provide 
https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data to 
see whether LibreOffice or the printing subsystem is causing this problem.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  printing labels weirdness

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: openoffice.org

  when you open oowriter, select labels etc...
  when i "design" the labels page and put all the margins the correct way, i 
get different results on 2 different printers.
  So... i don't know if its a printer driver problem or openoffice.org problem 
(since all "normal" pages print correctly from the different programs)
  e.g. when i set the top margin to 0mm, it prints "correctly" on my brother 
HL-1440, when i set the top margin to 1mm, it starts printing at an offset of 
about 3cm from the top... which sucks because my labels start at 2,5cm. when i 
set it to 2,5cm, it prints at about 5cm from the top... so there is no way to 
get it "correctly"
  when i try printing the exact same page on my HP C5180 printer, it prints 
"allmost correctly" but still not good enough to put everything on the labels 
correctly.

  my pc is a standard ubuntu 8.10 with standard version of OOo (2.4)
  (latest patches) which i now tried to upgrade to 3.0.1-rcX for ubuntu.
  both have the same problem.

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[Desktop-packages] [Bug 508147] Re: driver for Cannon ip2600 Needed

2015-04-12 Thread Pascal De Vuyst
The official drivers for this printer are proprietary and closed source,
therefore we cannot/are not allowed to include them into Ubuntu.

Actually your printer manufacturer needs to provide a openprinting distribution 
independent driver package as described here: 
http://www.linux-foundation.org/en/OpenPrinting/WritingAndPackagingPrinterDrivers
This would allow automatic download and installation of the manufacturers 
printer driver by system-config-printer as already implemented by this 
specification: 
https://blueprints.launchpad.net/ubuntu/+spec/printerdriverautodownload since 
Ubuntu Intrepid.
As mentioned the system-config-printer part is implemented.
You should ask your manufacturer in this case Canon to provide a distibution 
independent package that allows their printer driver to be installed 
automatically on Linux in general (not only Ubuntu).

** Changed in: cups (Ubuntu)
   Status: New => Invalid

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Title:
  driver for Cannon ip2600 Needed

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: firefox-3.0

  Canon provided Driver for Pixma ip2600 in the past now claim that they
  do not provide same doe's anyone have same unable to use this printer
  ...

  ProblemType: Bug
  Architecture: i386
  DistroRelease: Ubuntu 9.04
  Package: firefox-3.0 3.0.17+nobinonly-0ubuntu0.9.04.1
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: firefox-3.0
  Uname: Linux 2.6.28-17-generic i686

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[Desktop-packages] [Bug 522904] Re: printing not readable using Canon MP130

2015-04-12 Thread Pascal De Vuyst
** Changed in: cups (Ubuntu)
   Status: New => Fix Released

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Title:
  printing not readable using Canon MP130

Status in cups package in Ubuntu:
  Fix Released

Bug description:
  Binary package hint: gedit

  The first 11 lines print out. In the next lines: almost every other line or 
part of line is  non existent. 2 lines in the middle of the page can be read. 
The rest of the page has hardly got printed. In places, the top part of the 
words is printed, in other parts the lower part of the words got printed. 
Difficult to guess what the words could be. Last night - The printer was 
installed with bjfilter-common, bjfilter-pxmaip1500, bjfilter-pcmaip1500-lprng, 
canon-ip1500. It worked last night. This morning the Update Manager did a 
partial update of some items. A problem was noted with ip1500. (Don't remember 
what?)
  After this, 2 pages were printed off the internet. The first page was fine. 
On the second page - about the middle of this page the first line of two 
paragraphs did not print well. There was not much text written in the lower 
part of this second page - so cannot tell if the rest of the page would have 
printed ok.  What would you suggest? 
  Background History:- The printer would not work since first installing Ubuntu 
9.10 on 29 Jan.2010 onto a new hard drive, (having used Microsoft xp on the 
previous hard drive). Many things were tried to get the printer to work, 
unsuccessfully. Only last night, after installing the bjfilters listed above, 
did the printer work. Today it does not work well as written above ( after the 
updates??).
  Help would be appreciated. Thanks.

  ProblemType: Bug
  Architecture: i386
  CheckboxSubmission: 0ff7a30ed765e59d0735227d4ef8957c
  CheckboxSystem: b1865df84255b8716d3bcc269ff410d1
  Date: Tue Feb 16 22:20:19 2010
  DistroRelease: Ubuntu 9.10
  ExecutablePath: /usr/bin/gedit
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
  Package: gedit 2.28.0-0ubuntu2
  ProcEnviron:
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-19.56-generic
  SourcePackage: gedit
  Uname: Linux 2.6.31-19-generic i686

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[Desktop-packages] [Bug 918242] Re: Print is sent to printer but nothing is printing`

2015-04-12 Thread Pascal De Vuyst
Ubuntu 11.10 is no longer supported, please upgrade to Ubuntu 14.04 LTS or 
higher.
If you still have the problem follow the steps here: 
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer_does_not_print_or_prints_garbage

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Print is sent to printer but nothing is printing`

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Printing any document using different apps I see the print job being
  sent to the spooler and I see activity on the printer (light blinking)
  but nothing prints.

  Sample of document I like to print and the spool entry created will be
  attached.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: cups 1.5.0-8ubuntu6
  ProcVersionSignature: Ubuntu 3.0.0-14.23-generic 3.0.9
  Uname: Linux 3.0.0-14-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Wed Jan 18 16:10:07 2012
  InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  Lpstat: device for Canon-iP4800-series: 
usb://Canon/iP4800%20series?serial=A0DD57
  MachineType: Sony Corporation VPCF11E4E
  Papersize: letter
  PpdFiles: Canon-iP4800-series: Canon PIXMA iP4800 - CUPS+Gutenprint v5.2.7
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-14-generic 
root=UUID=3114e643-e6de-4c1a-a5ad-2ccb3cca90a4 ro quiet splash 
resume=UUID=4b854117-499b-4c50-8746-0eca4d8b30cb vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/14/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: R0280Y6
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrR0280Y6:bd05/14/2010:svnSonyCorporation:pnVPCF11E4E:pvrC604GBB2:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: VPCF11E4E
  dmi.product.version: C604GBB2
  dmi.sys.vendor: Sony Corporation
  mtime.conffile..etc.cups.cupsd.conf: 2012-01-18T15:53:59.905443

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[Desktop-packages] [Bug 1070482] Re: seems my Printer is not in the NEW 1.6 cups

2015-04-12 Thread Pascal De Vuyst
M1522nf is part of hplip since 2.8.10 / Ubuntu 10.04 LTS or higher.
What version of Ubuntu are you using, run the following command from a terminal 
to gives us this and other usefull information:
apport-collect -p cups 1070482

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  seems my Printer is not in the NEW 1.6 cups

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I spent time wandering thru HPLIP and CUPS 1.6 my printer HP M1522nf Muliti 
function thing is NOT listed IN any of the 561 pages of CUPS . . goes right 
over the top of the number it  goes from 1300 to 2000 series HP printers . . 
There are a gob of numbers between 1300 to 2000 HP printers 
  If the printer is not in CUPS  the computer will not see it in HPLIP and that 
is why I can not get the rest of the Muti function Printer to work like in 
xsane or sane or the other scanner programs . . 
  Some missed a wholepage of printers in CUPS . . 
  How do I add this priner in Manually ?

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[Desktop-packages] [Bug 1335464] Re: Unable to print from evince (Canon iP4950)

2015-04-12 Thread Pascal De Vuyst
Does it print the pdf directly from a command line?:
lp/lpr filename.pdf

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Unable to print from evince (Canon iP4950)

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I am on Linux Mint 16 (based on Ubuntu 13.10). I have a Canon iP4950
  printer with gutenprint drivers (Canon PIXMA iP4900 - CUPS+Gutenprint
  v5.2.9).

  I can print a test page fine, but when I try and print a PDF from
  evince it fails silently with a success message. Following the
  instructions from https://wiki.ubuntu.com/DebuggingPrintingProblems I
  have generated some log output which I am attaching. I'm also
  attaching the original PDF that I am trying to print (a web page that
  I exported using 'print to file').

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[Desktop-packages] [Bug 1335464] Re: Unable to print from evince (Canon iP4950)

2015-04-12 Thread Pascal De Vuyst
Can you attach
https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data
from evince to see whether that is already broken.

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Title:
  Unable to print from evince (Canon iP4950)

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I am on Linux Mint 16 (based on Ubuntu 13.10). I have a Canon iP4950
  printer with gutenprint drivers (Canon PIXMA iP4900 - CUPS+Gutenprint
  v5.2.9).

  I can print a test page fine, but when I try and print a PDF from
  evince it fails silently with a success message. Following the
  instructions from https://wiki.ubuntu.com/DebuggingPrintingProblems I
  have generated some log output which I am attaching. I'm also
  attaching the original PDF that I am trying to print (a web page that
  I exported using 'print to file').

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[Desktop-packages] [Bug 1389993] Re: Canon LBP2900b not printing

2015-04-12 Thread Pascal De Vuyst
Have a look at https://help.ubuntu.com/community/CanonCaptDrv190 and
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer_does_not_print_or_prints_garbage

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Canon LBP2900b not printing

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Captive and common drivers installed properly, but while sending test
  print no response from printer. Status Message : Idle : Sending data
  to printer.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: cups 1.7.2-0ubuntu1.2
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Nov  6 14:11:13 2014
  InstallationDate: Installed on 2014-11-04 (1 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  Lpstat: device for Canon-LBP2900: usb://Canon/LBP2900?serial=b29BSMmN
  MachineType: LENOVO 
  Papersize: a4
  PpdFiles: Canon-LBP2900: Canon LBP2900 CAPT ver.1.5
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic 
root=UUID=43f8025a-2ba0-49f6-80d5-71ededc0cf9f ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/12/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 83ET70WW (1.40 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvr83ET70WW(1.40):bd06/12/2012:svnLENOVO:pn:pvrThinkPadT420:rvnLENOVO:rn:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 
  dmi.product.version: ThinkPad T420
  dmi.sys.vendor: LENOVO

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[Desktop-packages] [Bug 1424706] Re: HL-1110 detected but doesn't print/process only Idle

2015-04-12 Thread Pascal De Vuyst
This gdi printer needs a binary driver from Brother in addition to the PPD 
since Brother only provides i386 packages for this driver you will probably 
need to compile from source for the Raspberry Pi ARM platform.
Not a bug in Ubuntu...

** Changed in: cups (Ubuntu)
   Status: New => Invalid

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Title:
  HL-1110 detected but doesn't print/process only Idle

Status in cups package in Ubuntu:
  Invalid

Bug description:
  I got a HL-1110 and got its PPD file from Brother website. I searched
  through a lot of forums and bug reports and did what they did but
  still failed to print even a single page.

  I am using a Raspberry Pi to print.


  pi@raspberrypi ~ $ lsmod | grep usb
  usblp  12158  0

  
  pi@raspberrypi ~ $ tail -f /var/log/syslog
  Feb 23 22:30:18 raspberrypi udev-configure-printer: Queue 
ipp://localhost:631/printers/PCube has matching device URI
  Feb 23 22:30:18 raspberrypi udev-configure-printer: Device already handled
  Feb 23 22:30:18 raspberrypi udev-configure-printer: Re-enabled printer 
ipp://localhost:631/printers/PCube
  Feb 23 22:30:40 raspberrypi kernel: [18480.404755] usb 1-1.3: USB disconnect, 
device number 12
  Feb 23 22:30:40 raspberrypi kernel: [18480.405629] usblp0: removed
  Feb 23 22:30:40 raspberrypi udev-configure-printer: remove 
/devices/platform/bcm2708_usb/usb1/1-1/1-1.3
  Feb 23 22:30:40 raspberrypi udev-configure-printer: URI of print queue: 
usb://Brother/HL-1110%20series?serial=J3N457363, normalized: brother hl 1110 
series serial j3n457363
  Feb 23 22:30:40 raspberrypi udev-configure-printer: URI of detected printer: 
usb://Brother/HL-1110%20series?serial=J3N457363, normalized: brother hl 1110 
series serial j3n457363
  Feb 23 22:30:40 raspberrypi udev-configure-printer: Queue 
ipp://localhost:631/printers/PCube has matching device URI
  Feb 23 22:30:40 raspberrypi udev-configure-printer: Disabled printer 
ipp://localhost:631/printers/PCube as the corresponding device was unplugged or 
turned off
  Feb 23 22:30:48 raspberrypi kernel: [18488.836901] usb 1-1.3: new full-speed 
USB device number 13 using dwc_otg
  Feb 23 22:30:48 raspberrypi kernel: [18488.942594] usb 1-1.3: New USB device 
found, idVendor=04f9, idProduct=0054
  Feb 23 22:30:48 raspberrypi kernel: [18488.942633] usb 1-1.3: New USB device 
strings: Mfr=1, Product=2, SerialNumber=3
  Feb 23 22:30:48 raspberrypi kernel: [18488.942654] usb 1-1.3: Product: 
HL-1110 series
  Feb 23 22:30:48 raspberrypi kernel: [18488.942671] usb 1-1.3: Manufacturer: 
Brother
  Feb 23 22:30:48 raspberrypi kernel: [18488.942687] usb 1-1.3: SerialNumber: 
J3N457363
  Feb 23 22:30:48 raspberrypi kernel: [18488.949968] usblp 1-1.3:1.0: usblp0: 
USB Bidirectional printer dev 13 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0054
  Feb 23 22:30:48 raspberrypi mtp-probe: checking bus 1, device 13: 
"/sys/devices/platform/bcm2708_usb/usb1/1-1/1-1.3"
  Feb 23 22:30:48 raspberrypi mtp-probe: bus: 1, device: 13 was not an MTP 
device
  Feb 23 22:30:48 raspberrypi udev-configure-printer: add 
/devices/platform/bcm2708_usb/usb1/1-1/1-1.3/1-1.3:1.0
  Feb 23 22:30:48 raspberrypi udev-configure-printer: device devpath is 
/devices/platform/bcm2708_usb/usb1/1-1/1-1.3
  Feb 23 22:30:48 raspberrypi udev-configure-printer: Device vendor/product is 
04F9:0054
  Feb 23 22:30:48 raspberrypi udev-configure-printer: failed to claim interface
  Feb 23 22:30:49 raspberrypi udev-configure-printer: add 
/devices/platform/bcm2708_usb/usb1/1-1/1-1.3/1-1.3:1.0/usbmisc/lp0
  Feb 23 22:30:49 raspberrypi udev-configure-printer: device devpath is 
/devices/platform/bcm2708_usb/usb1/1-1/1-1.3
  Feb 23 22:30:49 raspberrypi udev-configure-printer: MFG:Brother MDL:HL-1110 
series SERN:- serial:J3N457363
  Feb 23 22:30:50 raspberrypi kernel: [18490.520318] usblp0: removed
  Feb 23 22:30:50 raspberrypi kernel: [18490.550678] usblp 1-1.3:1.0: usblp0: 
USB Bidirectional printer dev 13 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0054
  Feb 23 22:30:50 raspberrypi udev-configure-printer: URI contains USB serial 
number
  Feb 23 22:30:50 raspberrypi udev-configure-printer: URI match: 
usb://Brother/HL-1110%20series?serial=J3N457363
  Feb 23 22:30:50 raspberrypi udev-configure-printer: add 
/devices/platform/bcm2708_usb/usb1/1-1/1-1.3/1-1.3:1.0/usbmisc/lp0
  Feb 23 22:30:50 raspberrypi udev-configure-printer: device devpath is 
/devices/platform/bcm2708_usb/usb1/1-1/1-1.3
  Feb 23 22:30:50 raspberrypi udev-configure-printer: URI of print queue: 
usb://Brother/HL-1110%20series?serial=J3N457363, normalized: brother hl 1110 
series serial j3n457363
  Feb 23 22:30:50 raspberrypi udev-configure-printer: URI of detected printer: 
usb://Brother/HL-1110%20series?serial=J3N457363, normalized: brother hl 1110 
series serial j3n457363
  Feb 23 22:30:50 raspberrypi udev-configure-printer: Queue 
ipp://localhost:631/pri

[Desktop-packages] [Bug 1177057] Re: Regression: Kyocera Mita FS1010 doesn't work properly in Raring Ringtail

2015-04-12 Thread Pascal De Vuyst
Ubuntu 13.04 is no longer supported, please upgrade to Ubuntu 14.04 LTS
or higher and let us know if this is still a problem.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Regression: Kyocera Mita FS1010 doesn't work properly in Raring
  Ringtail

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  I know this is pretty generic filing the bug against CUPS but I don't
  know where the problem lies exactly.

  All I can say is, my FS1010 worked flawlessly in Precise Pangolin but
  doesn't in Raring.

  I tried printing a document I created in LibreOffice, which contained
  images but the result is, only one image is printed and the rest is
  not. Not even the text.

  I tried exporting to PDF and printing into a file. No problem,
  everything's there in the file. But when I actually print the PDF,
  it's still the same issue. It's driving me nuts.

  Anyway, I tried printing the file on my netbook, which is still on 12.04 and 
it works!
  Then I made a Precise-bootstick and used it on my main machine. Lo and 
behold, it works too!

  I also made a bootable Raring USB-stick to make sure I didn't screw
  something up myself on my install. But no, the bug is there as well.

  Something I noticed: the first time I tried printing in LibreOffice on a 
fresh Raring install, my printer wasn't set-up. It only said "Generic Printer" 
in the printing dialog.
  I could print after setting it up manually via GNOMEs printer config.
  I didn't need to do that in Precise.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: cups 1.6.2-1ubuntu5
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  Date: Mon May  6 20:48:28 2013
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-05-04 (2 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  Lpstat: device for Kyocera-FS-1010: usb://Kyocera/FS-1010?serial=XAL3860028
  MachineType: MEDION P6612
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Kyocera-FS-1010: Kyocera Mita FS-1000+
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic 
root=UUID=2ae5398d-a407-4596-9161-cdc46dd33640 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/11/2008
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.02
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: P6612
  dmi.board.vendor: MEDION
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: MEDION
  dmi.chassis.version: A2040
  dmi.modalias: 
dmi:bvnPhoenixTechnologiesLTD:bvrV1.02:bd09/11/2008:svnMEDION:pnP6612:pvr20:rvnMEDION:rnP6612:rvrNotApplicable:cvnMEDION:ct10:cvrA2040:
  dmi.product.name: P6612
  dmi.product.version: 20
  dmi.sys.vendor: MEDION

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[Desktop-packages] [Bug 574683] Re: Pixma MP530 only prints with 5pgbk

2015-04-13 Thread Pascal De Vuyst
Sorry to hear about that, unfortunately I have to close this bug report
then...

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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Title:
  Pixma MP530 only prints with 5pgbk

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: cups

  After a lot of prints, I found that the 5pgbk cartridge is empty and the 8bk 
is never used (ink is all there)
  I also printed a photo and the pigmented ink don't dry over photo paper (only 
the photo ink can) that means that the printer is using the wrong ink
  There is a way to fix this or is an error?

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[Desktop-packages] [Bug 817993] Re: Provide drivers for Canon ir3035

2015-04-18 Thread Pascal De Vuyst
1) Actually your printer manufacturer needs to provide a openprinting 
distribution independent driver package as described here: 
http://www.linux-foundation.org/en/OpenPrinting/WritingAndPackagingPrinterDrivers
This would allow automatic download and installation of the manufacturers 
printer driver by system-config-printer as already implemented by this 
specification: 
https://blueprints.launchpad.net/ubuntu/+spec/printerdriverautodownload since 
Ubuntu 8.10.
As mentioned the system-config-printer part is implemented and this way we do 
not need to ship all drivers on the CDs, we are prepared for printers being 
launched after our release or being supported only by closed-source drivers 
which we are not allowed to distribute, driver updates, ...
You should ask your manufacturer in this case Canon to provide a distibution 
independent package that allows their printer driver to be installed 
automatically on Linux in general (not only Ubuntu).

2) No you can install other printer queues / drivers for your printer
next to the existing proprietary to test, setting this part to
Incomplete again

** Changed in: foomatic-db (Ubuntu)
   Status: New => Incomplete

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Title:
  Provide drivers for Canon ir3035

Status in foomatic-db package in Ubuntu:
  Incomplete

Bug description:
  As in summary. Currently you have to download deb from Cannon pages,
  unpack it, find the correct driver, unpack it again and point printer
  config to the ppd. Totaly user unfriendly.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: cups 1.4.6-5ubuntu1.3
  ProcVersionSignature: Ubuntu 2.6.38-11.47-generic 2.6.38.8
  Uname: Linux 2.6.38-11-generic i686
  Architecture: i386
  CupsErrorLog:
   
  Date: Fri Jul 29 13:25:40 2011
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  Papersize: a4
  ProcEnviron:
   LANGUAGE=pl_PL:pl:en_GB:en
   PATH=(custom, user)
   LANG=pl_PL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-11-generic 
root=UUID=d6d9b55b-2a61-4793-a5ba-982b43f9a7f4 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to natty on 2011-05-09 (81 days ago)
  dmi.bios.date: 06/11/2004
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1002.002
  dmi.board.name: P4P800-MX
  dmi.board.vendor: ASUSTek Computer Inc.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1002.002:bd06/11/2004:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASUSTekComputerInc.:rnP4P800-MX:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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[Desktop-packages] [Bug 1306849] Re: Printing error

2015-04-18 Thread Pascal De Vuyst
Please provide
https://wiki.ubuntu.com/DebuggingPrintingProblems#Getting_the_data_which_would_go_to_the_printer

** Changed in: foomatic-db (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Printing error

Status in foomatic-db package in Ubuntu:
  Incomplete

Bug description:
  I get the message ERROR NAME; stackunderflow COMMAND; pop OPERAND
  STACK; when I try to print from Firefox or anything that has a picture
  as part of the file.  I am running saucy on an AMD64 system. so far I
  have tried deleting the printer and setting it up again. No change.
  Ubuntu 13.10

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[Desktop-packages] [Bug 1086564] Re: Problems printing from Xubuntu are same old story (Kyocera FS-1010) - perhaps an O/S memory-handling issue?

2015-04-18 Thread Pascal De Vuyst
Please provide your cups error log as described here:
https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log and
https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data
and a sample document that fails.

** Changed in: foomatic-db (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Problems printing from Xubuntu are same old story (Kyocera FS-1010) -
  perhaps an O/S memory-handling issue?

Status in foomatic-db package in Ubuntu:
  Incomplete

Bug description:
  Xubuntu 12.10 - just installed
  Kyocera FS-1010 printer
  4Gb RAM

  Printer stopped working after install.

  It worked immediately following the install, for a few days. It
  printed a test page and at least one pdf successfully. Since then it
  has stopped working.

  Problem occurred trying to print a pdf with Okular. That seemed to jam
  everything up - not paper jam - but data jam. Then it wouldn't even
  print a test page, even after clearing the print queue.

  If you clear the print queue, reset the printer and then try and print
  a text file from e.g. Gedit, that's fine. But if you then try and
  print a pdf, it jams the queue and won't even print with Gedit.

  If you then clear the queue and reset the printer, Gedit prints fine.
  Then print with Docoment Viewer and it sits there for a few minutes
  and prints half a page and *jams the printer* - this time a paper jam.
  That's further than it got before.

  Leave the pdf in the print queue this time and reset the printer: now what is 
left in the print queue of the pdf that jammed before prints successfully. 
Then...
  Gedit: prints fine.
  Then Document Viewer: fine. Oh it appears to be working again now.
  Then Okular: printed just 7 of 41 pages from another pdf. And the printer has 
data-jammed again.

  There are 3 pdfs open at this point, so: close all the pdfs, clear the print 
queue again. Reset the printer. Now...
  Gedit: fine.
  Okular - 3-page document: fine.
  Okular - same 41-page pdf again: stuck at page 7 again.

  Clear queue, reset printer.
  Gedit - 19-page document: fine.
  Document Viewer - same 41-page pdf that failed with Okular: data-jam (waited 
10 mins).

  So, reset printer without clearing queue: document prints after about 1min30.
  Gedit - 8-page document: prints 7 pages then stops. Oops thought this one was 
all 8 pages done. So went to next test.
  Document Viewer - same 41-page pdf: prints p8 of the last gedit run. Then 
prints an error report on the printer:

  "ERROR:
  timeout
  OFFENDING COMMAND:
  timeout
  STACK:
  -user-
  -user-
  -user-
  -user-"

  And printer error lights flashing. Oops. Opened lid to see if paper
  jam before making a note of which lights were flashing. There was no
  paper jam. After closing lid, the lights were flashing an error code
  that the Kyocera FS-1010 operation guide gives one of a number of
  explanations
  
(http://www.kyoceradocumentsolutions.eu/dlc/eu/documentation/usermanual/fs-1010
  -og-uk_pdf.-downloadcenteritem-Single-
  File.downloadcenteritem.tmp/FS-1010-OG-UK.pdf):

  "4.3.3 Error Messages
  With the following errors, printing continues when you press the printer’s 
key. You can confirm these errors by printing a status page.

  File not found
  The specified file is not found

  KPDL Error
  Current print processing cannot continue.

  MemoryCard err##
  An error has occurred during access to the memory card using the PRESCRIBE 
RWER command or from the Remote Operation Panel.

  Memory overflow
  Printing cannot continue because there is not enough memory.

  Print overrun
  Current print processing cannot continue due to complex data.
  The data transferred to the printer was too complex to print on a page...To 
release the page protect mode, send the following command to the printer from 
the Remote Operation Panel after this error occurs: !R! FRPO R5, 1; EXIT;

  RAM DISK error ##
  Check the error code displayed in ## and refer to the appropriate
  description below.
  01: Abnormal format. Try turning the power off and on again.
  02: RAM disk mode is Off. Turn RAM disk mode On.
  04: No disk space. Clean up files.
  05: Specified file is not on disk.
  06: No memory for use by disk system. Expand printer memory."

  Pressed Go. Nothing happened. So. Reset printer. Print queue is empty.
  Gedit - 1-page doc: fine.
  Okular - 3-page pdf: fine.
  Gedit - 1-page pdf: fine.
  Open 182-page pdf, 41-page pdf, 20-page pdf, 128-page pdf, in Okular and...
  Okular - 3-page pdf: fine.
  Okular - 182-page pdf: prints 13 pages (pause after 5 for paper refill) and 
then stops. No lights flashing. After a few tens of seconds the printer queue 
clears.
  Gedit - 1-page doc: fine
  Okular - 20-page pdf: data jam (waited 15 mins). Data light on but nobody 
home.

  Reset printer without clearing queue.
  Not

[Desktop-packages] [Bug 1365930] Re: OpenPrinting Release.gpg - bad signature.

2015-04-18 Thread Pascal De Vuyst
** Changed in: foomatic-db (Ubuntu)
   Status: Confirmed => Fix Released

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Title:
  OpenPrinting Release.gpg - bad signature.

Status in foomatic-db package in Ubuntu:
  Fix Released

Bug description:
  I have repeated this download 3 times including cutting and pasting
  from the web page:

  @ThinkPad-T61p:~/temp$ curl -O 
https://www.openprinting.org/download/printdriver/debian/dists/lsb3.2/Release.gpg
% Total% Received % Xferd  Average Speed   TimeTime Time  
Current
   Dload  Upload   Total   SpentLeft  Speed
  100   490  100   4900 0949  0 --:--:-- --:--:-- --:--:--  1186

  @ThinkPad-T61p:~/temp$ curl -O 
https://www.openprinting.org/download/printdriver/debian/dists/lsb3.2/Release
% Total% Received % Xferd  Average Speed   TimeTime Time  
Current
   Dload  Upload   Total   SpentLeft  Speed
  100  5165  100  51650 0  20322  0 --:--:-- --:--:-- --:--:-- 31687

  In every case, I get the same result:

  @ThinkPad-T61p:~/temp$ sudo gpg --keyring /etc/apt/trusted.gpg
  --verify Release.gpg Release

  gpg: Signature made Mon 31 Mar 2014 05:13:54 AM PDT using RSA key ID 4CFD1E2F
  gpg: BAD signature from "OpenPrinting (OpenPrinting Key) 
"

  I do have the proper key, and I've even updated from the keyserver:

  @ThinkPad-T61p:~/temp$ sudo gpg --keyring /etc/apt/trusted.gpg --list-keys | 
grep 4CFD1E2F
  pub   2048R/4CFD1E2F 2013-02-27

  Ubuntu 12.04

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[Desktop-packages] [Bug 369438] Re: Mac-Shared Canon iP4300 printer no longer prints after upgrade to Jaunty 9.04

2015-04-25 Thread Pascal De Vuyst
Old bug Ubuntu 9.04 no longer supported, please upgrade to 14.04 LTS or
higher and let us know if this is still happening.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Mac-Shared Canon iP4300 printer no longer prints after upgrade to
  Jaunty 9.04

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  Previously on Intrepid 8.10 I could connect and print to my Canon iP4300 
printer which is being shared on my iMac. 
  Since the upgrade (update-manager -d and then various updates since) I no 
longer see the printer.
  I have to manually add the printer whereas previously the printer was 
magically discovered.
  I add the printer as Network Printer > IPP > Provide host IP and the print 
queue is listed.
  Verify says "the print share is not accessible".
  I carry on and pick the correct driver. I can choose the printer to print to 
but /var/log/cups/error_log shows repeated lines of [Job xx] recoverable:  
Unable to connect to printer; will retry in 30 seconds...

  This printer is working. It prints from the Mac and from Win XP
  (Bonjour) and *was* working fine on intrepid.

  ProblemType: Bug
  Architecture: i386
  DistroRelease: Ubuntu 9.04
  Lpstat:
   device for Canon-PIXMA-iP4300: ipp://Jason-Julie.local:631/printers/iP4300
   device for gbbaslci: 
ipselect://xemeaprt25.megacenter.de.ibm.com:7050/gbbaslci
   device for gbnhblz4: 
ipselect://xemeaprt24.megacenter.de.ibm.com:7048/gbnhblz4
   device for PDF: cups-pdf:/
  MachineType: SAMSUNG ELECTRONICS CO., LTD. NC10
  Package: cups 1.3.9-17ubuntu3
  Papersize: a4
  PpdFiles:
   generic: Generic PostScript printer
   gbnhblz4: Generic PostScript printer
   Canon-PIXMA-iP4300: Canon PIXMA iP4300 - CUPS+Gutenprint v5.2.3 Simplified
   gbbaslci: IBM EMEA Infoprint Color 1354 PS A4
   PDF: Generic CUPS-PDF Printer
  ProcCmdLine: root=UUID=765e9485-1f4f-4f2c-a9b4-2ef70cc27137 ro quiet splash 
nc10-fb
  ProcEnviron:
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.28-11.42-generic
  SourcePackage: cups

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[Desktop-packages] [Bug 365128] Re: Try to change printersettings and cups crashes

2015-04-25 Thread Pascal De Vuyst
Ubuntu 8.10 is no longer supported, please upgrade to Ubuntu 14.04 LTS
or higher and let us know if this is still a problem.

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

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Title:
  Try to change printersettings and cups crashes

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: cups

  System: Ubuntu 8.10 64-bit
  Printer: EPSON Stylus Photo R800
  Problem:
  I try to change the printer settings (quality) via webinterface and I come as 
far as entering username and password. Then cups crashes and restart of cups or 
ctrl-alt-backspace doesnt work. I have to restart the computer completly.

  ProblemType: Bug
  Architecture: amd64
  DistroRelease: Ubuntu 8.10
  NonfreeKernelModules: nvidia
  Package: cups 1.3.9-2ubuntu9.1
  ProcEnviron:
   PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
   LANG=sv_SE.UTF-8
   SHELL=/bin/bash
  SourcePackage: cups
  Uname: Linux 2.6.27-11-generic x86_64

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[Desktop-packages] [Bug 1442605] Re: first print wrong others fine

2015-04-25 Thread Pascal De Vuyst
Open a terminal and enter:
sudo add-apt-repository ppa:pmjdebruijn/gutenprint-release
sudo apt-get update
sudo apt-get dist-upgrade

** Changed in: gutenprint (Ubuntu)
   Status: New => Incomplete

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Title:
  first print wrong others fine

Status in gutenprint package in Ubuntu:
  Incomplete

Bug description:
  Using a Canon ip4850, since few months problems with printing.

  Usually text is printed multiple times, different colours, styles and
  sizes on same paper.

  After following the instructions "USB printer does not print or prints
  garbage" most prints are fine, but still the first print is still
  rubbish.

  A temporally work around found, which works as follow:

  -- First print empty page in for example Writer

  -- Al other prints afterwards are fine

  Any suggestions to solve the last hurdle?

  Many thanks!!!

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: cups 1.5.3-0ubuntu8.6
  ProcVersionSignature: Ubuntu 3.2.0-79.115-generic 3.2.67
  Uname: Linux 3.2.0-79-generic i686
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: i386
  Date: Fri Apr 10 14:25:44 2015
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
  Lpstat: device for Canon-iP4800-series: 
usb://Canon/iP4800%20series?serial=21EF85
  MachineType: American Megatrends Inc. K7S41GX
  MarkForUpload: True
  Papersize: a4
  PpdFiles: Canon-iP4800-series: Canon PIXMA iP4800 - CUPS+Gutenprint 
v5.2.8-pre1
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-79-generic 
root=UUID=99728699-5167-481d-a2ec-f9f30b543fb8 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to precise on 2014-10-08 (184 days ago)
  dmi.bios.date: 10/28/2004
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P2.00
  dmi.board.name: K7S41GX
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: 0123ABC
  dmi.chassis.type: 3
  dmi.chassis.vendor: Uknown Chassis Manufacture
  dmi.chassis.version: Version 1.00
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP2.00:bd10/28/2004:svnAmericanMegatrendsInc.:pnK7S41GX:pvr1.0:rvn:rnK7S41GX:rvr1.0:cvnUknownChassisManufacture:ct3:cvrVersion1.00:
  dmi.product.name: K7S41GX
  dmi.product.version: 1.0
  dmi.sys.vendor: American Megatrends Inc.

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[Desktop-packages] [Bug 1412240] Re: RICOH AficioSG2100N driver not working

2015-01-24 Thread Pascal De Vuyst
** Bug watch added: bugs.linuxfoundation.org/ #1250
   https://bugs.linuxfoundation.org/show_bug.cgi?id=1250

** Also affects: foomatic-db via
   https://bugs.linuxfoundation.org/show_bug.cgi?id=1250
   Importance: Unknown
   Status: Unknown

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Title:
  RICOH AficioSG2100N  driver not working

Status in Foomatic Database.:
  Unknown
Status in foomatic-db package in Ubuntu:
  New

Bug description:
  Hi,

  I have a Ricoh Aficio 2100N (network connected). The RICOH
  AficioSG2100N  driver does not work: cups reports regular printing,
  confirms successful transmission to the printer, printer blinks for
  some seconds, but nothing happens. No error message.

  
  There's a (german) discussion under 
http://forum.ubuntuusers.de/topic/drucker-ricoh-aficio-sg2100n-installieren/ 
telling that a special ipsio driver from Ricoh would be required and that this 
driver would require further patches. 

  See also:

   
https://riccade.wordpress.com/2014/03/11/ricoh-aficio-sg2100n-linux-rpcs-driver/
 also (english)
  http://en.wikipedia.org/wiki/Refined_Printing_Command_Stream

  
  Maybe it's to complex for Ubuntu to support a special printer. However, it 
does not make sense to include a non-working ppd/driver. 

  regards

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: openprinting-ppds 20140410-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
  ApportVersion: 2.14.1-0ubuntu3.6
  Architecture: amd64
  CupsErrorLog:
   
  CurrentDesktop: XFCE
  Date: Sun Jan 18 21:13:48 2015
  InstallationDate: Installed on 2014-08-06 (165 days ago)
  InstallationMedia: Ubuntu-Server 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.3)
  Lpstat:
   device for Canon-iP7200-series: 
dnssd://Canon%20iP7200%20series._ipp._tcp.local/
   device for LaserJet1320: socket://192.168.164.1:9100
   device for PDF: cups-pdf:/
   device for RICOH: 
dnssd://RICOH%20AficioSG2100N%20%5B6C0DE5%5D._pdl-datastream._tcp.local/
  MachineType: Medion G24
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   Canon-iP7200-series: Canon iP7200 series - CUPS+Gutenprint v5.2.10-pre2
   PDF: Generic CUPS-PDF Printer
   LaserJet1320: HP LaserJet 1320, hpcups 3.14.3
   RICOH: RICOH AficioSG2100N PXL
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-44-generic.efi.signed 
root=/dev/mapper/wasch-root ro
  SourcePackage: foomatic-db
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/12/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: H61TIW08.111
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H61H2-TI2
  dmi.board.vendor: Medion
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Medion
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrH61TIW08.111:bd10/12/2012:svnMedion:pnG24:pvr1.0:rvnMedion:rnH61H2-TI2:rvr1.0:cvnMedion:ct3:cvr1.0:
  dmi.product.name: G24
  dmi.product.version: 1.0
  dmi.sys.vendor: Medion

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[Desktop-packages] [Bug 1309613] Re: Ubuntu 14.04 - Applications not visible after clicking on “move to another workspace” or “move to workspace right”

2014-04-19 Thread Pascal De Vuyst
** Project changed: ddtp-ubuntu => unity (Ubuntu)

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Title:
  Ubuntu 14.04 - Applications not visible after clicking on “move to
  another workspace” or “move to workspace right”

Status in “unity” package in Ubuntu:
  New

Bug description:
  In Unity I have total 6 workspaces. If I open an application and click
  on "move to another workspace" or "move to workspace right", the
  application disappears. However I can still see that the application
  is running in system monitor. I eventually had to kill and reopen the
  application.

  Also, I only see 2 workspaces after clicking "Move to another
  workspace" even though I have 6 workspaces.

  I lost all data on a file after clicking on "Move to workspace right".

  I also asked this question in askubuntu:

  http://askubuntu.com/questions/449852/ubuntu-14-04-applications-not-
  visible-after-clicking-on-move-to-another-works

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[Desktop-packages] [Bug 1193822] Re: dh-migrations: Typo in package description: "packaged"

2014-04-19 Thread Pascal De Vuyst
noskcaj, your branch should be created from session-migration then you
can request a merge

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Title:
  dh-migrations: Typo in package description: "packaged"

Status in Package Descriptions for Ubuntu (to make translation easy):
  Triaged
Status in “session-migration” package in Ubuntu:
  Triaged

Bug description:
  Package: dh-migrations
  Version: 0.2

  Hello,

  There's a typo in string #911 in the following sentence:

  "...operations on the installed packaged." (packaged should be
  replaced with packages)

  Link: https://translations.launchpad.net/ddtp-ubuntu/raring/+pots
  /ddtp-ubuntu-main/fr/911

  Regards.

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[Desktop-packages] [Bug 1315748] Re: Flashback compiz Ubuntu 14.04

2014-05-11 Thread Pascal De Vuyst
** Package changed: ubuntu => gnome-panel (Ubuntu)

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Title:
  Flashback compiz Ubuntu 14.04

Status in “gnome-panel” package in Ubuntu:
  New

Bug description:
  Hello again

  For the beginning I can say I don`t like Unity so I use Flashback aka
  Gnome shell/classic. I use Flashback Metacity.

  Today I have tested Flashback Compiz and has some bugs as you can see
  in attached video

  -Terminal does not show menu butons: close, minimize, Firefox. Files etc
  - also has filcker bug for opened folders. Flicker exist also in Flashback 
Metacity


  Description:Ubuntu 14.04 LTS 32bit

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[Desktop-packages] [Bug 1276585] Re: Typos in ttf-opensymbol package description

2014-02-16 Thread Pascal De Vuyst
The ttf-opensymbol transitional package has been dropped since quantal.

** Changed in: ddtp-ubuntu
   Importance: Undecided => Low

** Changed in: ddtp-ubuntu
   Status: New => Fix Released

** Changed in: libreoffice (Ubuntu)
   Status: New => Fix Released

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Title:
  Typos in ttf-opensymbol package description

Status in Package Descriptions for Ubuntu (to make translation easy):
  Fix Released
Status in “libreoffice” package in Ubuntu:
  Fix Released

Bug description:
  1. apt-cache show ttf-opensymbol

  What you see:
  
  Description: transitional package for fonts-opensymbol
   This package is a transitiional package for font-opensymbol.
   It can be removed when fonts-opensymbol is installed.
  

  What you should see:
  * The description refers consistently to "fonts-opensymbol", not 
"font-opensymbol"
  * "transitiional" should be "transitional"

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[Desktop-packages] [Bug 1268210] Re: small typo in string #16945

2014-01-14 Thread Pascal De Vuyst
** Description changed:

+ Package: unity-scopes-runner
+ Version: 7.1.3+14.04.20131106-0ubuntu1
+ 
  Hello,
+ 
+ The package description contains a small typo, I think:
+  The scope runner is a handy tool for wrapping on a desktop the various
+  scoped installed on the system.
+ Should be:
+  The scope runner is a handy tool for wrapping on a desktop the various
+  scopes installed on the system.
  
  in the string #16945
  
https://translations.launchpad.net/ddtp-ubuntu/trusty/+pots/ddtp-ubuntu-main/fr/16945
  
- I think 
- scoped >> scopes 
- will be more understandable.
- 
  Regards,
  Pascal

** Tags added: bitesize packaging string-fix

** Changed in: ddtp-ubuntu
   Status: New => Triaged

** Changed in: ddtp-ubuntu
   Importance: Undecided => Low

** Summary changed:

- small typo in string #16945
+ unity-scopes-runner: Typo in package description: "scoped"

** Also affects: libunity (Ubuntu)
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/1268210

Title:
  unity-scopes-runner: Typo in package description: "scoped"

Status in Package Descriptions for Ubuntu (to make translation easy):
  Triaged
Status in “libunity” package in Ubuntu:
  New

Bug description:
  Package: unity-scopes-runner
  Version: 7.1.3+14.04.20131106-0ubuntu1

  Hello,

  The package description contains a small typo, I think:
   The scope runner is a handy tool for wrapping on a desktop the various
   scoped installed on the system.
  Should be:
   The scope runner is a handy tool for wrapping on a desktop the various
   scopes installed on the system.

  in the string #16945
  
https://translations.launchpad.net/ddtp-ubuntu/trusty/+pots/ddtp-ubuntu-main/fr/16945

  Regards,
  Pascal

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[Desktop-packages] [Bug 777335] Re: Better naming for Printing menu entry

2013-03-16 Thread Pascal De Vuyst
*** This bug is a duplicate of bug 1125190 ***
https://bugs.launchpad.net/bugs/1125190

** This bug has been marked a duplicate of bug 1125190
   Two dash options for 'Printer' appearing identical

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Title:
  Better naming for Printing menu entry

Status in Ubuntu Translations:
  Fix Released
Status in “system-config-printer” package in Ubuntu:
  New

Bug description:
  Binary package hint: system-config-printer

  I'm using Natty with Unity.

  Searching for a tool to set up my printer in the dash returns "Bezig
  met afdrukken" (I'm Dutch but this means Busy printing), this clearly
  is a translation error (which seems to be corrected already in
  rosetta) but perhaps the english menu entry "Printing" should be
  changed into something better like "Set up printers". Also this change
  would be much better since it appears in the Gnome Control Center
  under Hardware: Session Indicator Menu > System settings

  In maverick and before this menu entry was under System >
  Administration > Printing

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[Desktop-packages] [Bug 777188] Re: Server settings are untranslated

2013-03-16 Thread Pascal De Vuyst
** Changed in: system-config-printer
   Status: New => Fix Released

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Title:
  Server settings are untranslated

Status in System Config Printer:
  Fix Released
Status in Ubuntu Translations:
  Fix Released
Status in “system-config-printer” package in Ubuntu:
  Fix Released
Status in “system-config-printer” source package in Natty:
  Fix Released

Bug description:
  Binary package hint: system-config-printer

  The window showing the printers is in French but the server setting
  window is not translated at all.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: system-config-printer-gnome 1.3.1+20110222-0ubuntu16.1
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Wed May  4 11:26:51 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  Lpstat: device for E210: usb://Lexmark/E210
  MachineType: Gateway DX4320
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: E210: Lexmark E210 Foomatic/gdi (recommended)
  ProcEnviron:
   LANGUAGE=fr_CA:en
   LANG=fr_CA.utf8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic 
root=UUID=12a3e76a-b2f6-47ee-8275-00d561a664c2 ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/10/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P01-A3
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: DX4320
  dmi.board.vendor: Gateway
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP01-A3:bd08/10/2010:svnGateway:pnDX4320:pvr:rvnGateway:rnDX4320:rvr:cvnGateway:ct3:cvr:
  dmi.product.name: DX4320
  dmi.sys.vendor: Gateway

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[Desktop-packages] [Bug 1108009] Re: system-config-printer.py crashed with SystemError: bad format char passed to Py_BuildValue

2013-03-16 Thread Pascal De Vuyst
** Information type changed from Private to Public

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Title:
  system-config-printer.py crashed with SystemError: bad format char
  passed to Py_BuildValue

Status in “system-config-printer” package in Ubuntu:
  New

Bug description:
  I was busy setting up a network based printer with lpd / lpr when the
  error occurred.

  I was able to setup the printer correctly.

  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: system-config-printer-gnome 1.3.11+20120807-0ubuntu11
  ProcVersionSignature: Ubuntu 3.8.0-2.6-generic 3.8.0-rc4
  Uname: Linux 3.8.0-2-generic x86_64
  ApportVersion: 2.8-0ubuntu2
  Architecture: amd64
  CupsErrorLog:
   E [28/Jan/2013:18:00:34 +0200] [cups-driverd] Bad driver information file 
"/usr/share/cups/drv/cupsfilters.drv"!
   W [28/Jan/2013:18:01:36 +0200] AddProfile failed: 
org.freedesktop.DBus.Error.UnknownMethod:No such interface 
`org.freedesktop.ColorManager' on object at path 
/org/freedesktop/ColorManager/devices/cups_KONICA_MINOLTA_500_420_360
   W [28/Jan/2013:18:02:08 +0200] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
'KONICA-MINOLTA-500-420-360-Gray..' already exists
   W [28/Jan/2013:18:02:08 +0200] CreateDevice failed: 
org.freedesktop.ColorManager.AlreadyExists:device id 
'cups-KONICA-MINOLTA-500-420-360' already exists
  Date: Mon Jan 28 18:00:45 2013
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2013-01-28 (0 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130128)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for KONICA-MINOLTA-500-420-360: lpd://172.16.0.150/lpd
  MachineType: Dell Inc. Latitude E6520
  MarkForUpload: True
  PackageArchitecture: all
  Papersize: a4
  PpdFiles: KONICA-MINOLTA-500-420-360: KONICA MINOLTA 500/420/360PS(P)
  ProcCmdline: /usr/bin/python 
/usr/share/system-config-printer/system-config-printer.py
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-2-generic 
root=UUID=ae52f74b-e943-4b7d-b745-218dfb3dc031 ro quiet splash vt.handoff=7
  PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
  SourcePackage: system-config-printer
  Title: system-config-printer.py crashed with SystemError: bad format char 
passed to Py_BuildValue
  Traceback: SystemError: bad format char passed to Py_BuildValue
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm lpadmin sambashare sudo
  dmi.bios.date: 09/15/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.asset.tag: 32266
  dmi.board.name: 0J4TFW
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: 32266
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA07:bd09/15/2011:svnDellInc.:pnLatitudeE6520:pvr01:rvnDellInc.:rn0J4TFW:rvrA01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6520
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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[Desktop-packages] [Bug 1153341] Re: system-config-printer.py crashed with AttributeError in on_shared_activate(): 'gtk.ListStore' object has no attribute 'get_itr'

2013-03-16 Thread Pascal De Vuyst
** Information type changed from Private to Public

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Title:
  system-config-printer.py crashed with AttributeError in
  on_shared_activate(): 'gtk.ListStore' object has no attribute
  'get_itr'

Status in “system-config-printer” package in Ubuntu:
  New

Bug description:
  on set printers to share

  ProblemType: Crash
  DistroRelease: Ubuntu 13.04
  Package: system-config-printer-gnome 1.3.12+20130308-0ubuntu1
  ProcVersionSignature: Ubuntu 3.8.0-11.20-generic 3.8.2
  Uname: Linux 3.8.0-11-generic x86_64
  ApportVersion: 2.9.1-0ubuntu1
  Architecture: amd64
  Date: Sun Mar 10 14:25:19 2013
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationDate: Installed on 2013-03-09 (1 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130120)
  InterpreterPath: /usr/bin/python2.7
  Lpstat:
   device for Officejet_J5700: 
hp:/usb/Officejet_J5700_series?serial=CN834CV32304TD
   device for Officejet_J5700_fax: 
hpfax:/usb/Officejet_J5700_series?serial=CN834CV32304TD
  MachineType: To be filled by O.E.M. CA201MA
  MarkForUpload: True
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   Officejet_J5700_fax: HP Fax hpcups
   Officejet_J5700: HP Officejet j5700 Series, hpcups 3.13.3
  ProcCmdline: /usr/bin/python 
/usr/share/system-config-printer/system-config-printer.py
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-11-generic 
root=UUID=efdea4d7-7403-490f-9064-c3acb5a47acc ro quiet splash vt.handoff=7
  PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
  SourcePackage: system-config-printer
  Title: system-config-printer.py crashed with AttributeError in 
on_shared_activate(): 'gtk.ListStore' object has no attribute 'get_itr'
  Traceback:
   Traceback (most recent call last):
 File "/usr/share/system-config-printer/system-config-printer.py", line 
1601, in on_shared_activate
   itr = model.get_itr (path)
   AttributeError: 'gtk.ListStore' object has no attribute 'get_itr'
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 06/08/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.4
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Inagua CRB
  dmi.board.vendor: AMD Corporation
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr4.6.4:bd06/08/2011:svnTobefilledbyO.E.M.:pnCA201MA:pvrTobefilledbyO.E.M.:rvnAMDCorporation:rnInaguaCRB:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: CA201MA
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: To be filled by O.E.M.

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[Desktop-packages] [Bug 1057256] Re: scp-dbus-service.py crashed with ImportError in __main__: No module named jobviewer

2013-03-16 Thread Pascal De Vuyst
** Information type changed from Private to Public

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1057256

Title:
  scp-dbus-service.py crashed with ImportError in __main__: No module
  named jobviewer

Status in “system-config-printer” package in Ubuntu:
  New

Bug description:
  n/a

  ProblemType: Crash
  DistroRelease: Ubuntu 12.10
  Package: system-config-printer-common 1.3.11+20120807-0ubuntu8
  ProcVersionSignature: Ubuntu 3.5.0-15.23-generic 3.5.4
  Uname: Linux 3.5.0-15-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.5.2-0ubuntu4
  Architecture: i386
  Date: Wed Sep 26 22:56:43 2012
  EcryptfsInUse: Yes
  ExecutablePath: /usr/share/system-config-printer/scp-dbus-service.py
  InstallationMedia: Kubuntu 11.04 "Natty Narwhal" - Release i386 (20110427)
  InterpreterPath: /usr/bin/python2.7
  Lpstat: device for Brother_MFC-240C: 
usb://Brother/MFC-240C?serial=BROK7F704491
  MachineType: BIOSTAR Group N61PC-M2S
  PackageArchitecture: all
  Papersize: letter
  PpdFiles: Brother_MFC-240C: Brother MFC-240C CUPS v1.1
  ProcCmdline: /usr/bin/python 
/usr/share/system-config-printer/scp-dbus-service.py
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-15-generic 
root=UUID=04080bff-67de-40d1-a88f-ffc52e3e04b1 ro quiet splash vt.handoff=7
  PythonArgs: ['/usr/share/system-config-printer/scp-dbus-service.py']
  SourcePackage: system-config-printer
  Title: scp-dbus-service.py crashed with ImportError in __main__: No module 
named jobviewer
  Traceback:
   Traceback (most recent call last):
 File "/usr/share/system-config-printer/scp-dbus-service.py", line 33, in 

   import jobviewer
   ImportError: No module named jobviewer
  UpgradeStatus: Upgraded to quantal on 2012-09-03 (23 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 09/03/2009
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: N61PC-M2S
  dmi.board.vendor: BIOSTAR Group
  dmi.chassis.type: 3
  dmi.chassis.vendor: BIOSTAR Group
  dmi.chassis.version: N61PC-M2S
  dmi.modalias: 
dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd09/03/2009:svnBIOSTARGroup:pnN61PC-M2S:pvr:rvnBIOSTARGroup:rnN61PC-M2S:rvr:cvnBIOSTARGroup:ct3:cvrN61PC-M2S:
  dmi.product.name: N61PC-M2S
  dmi.sys.vendor: BIOSTAR Group

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[Desktop-packages] [Bug 991678] Re: system-config-printer.py crashed with ImportError in __main__: /usr/lib/i386-linux-gnu/libcups.so.2: impossibile leggere il file di dati: Errore di input/output

2013-03-16 Thread Pascal De Vuyst
** Information type changed from Private to Public

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to system-config-printer in Ubuntu.
https://bugs.launchpad.net/bugs/991678

Title:
  system-config-printer.py crashed with ImportError in __main__:
  /usr/lib/i386-linux-gnu/libcups.so.2: impossibile leggere il file di
  dati: Errore di input/output

Status in “system-config-printer” package in Ubuntu:
  New

Bug description:
   Cercando di installare una stampante doop aver avuto accesso al
  sistema direttamente dal cd senza aver installato Ubuntu versione
  11.10 remix italiano.

  ProblemType: Crash
  DistroRelease: Ubuntu 11.10
  Package: system-config-printer-gnome 1.3.6+20110831-0ubuntu9
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  CasperVersion: 1.287
  Date: Mon Apr 30 04:59:43 2012
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InterpreterPath: /usr/bin/python2.7
  LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  Lpstat: Error: command ['lpstat', '-v'] failed with exit code 127: lpstat: 
error while loading shared libraries: /usr/lib/i386-linux-gnu/libcups.so.2: 
cannot read file data: Input/output error
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  PackageArchitecture: all
  Papersize: a4
  ProcCmdline: /usr/bin/python 
/usr/share/system-config-printer/system-config-printer.py
  ProcEnviron:
   PATH=(custom, no user)
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper 
initrd=/casper/initrd.lz quiet splash -- debian-installer/language=it 
keyboard-configuration/layoutcode?=it maybe-ubiquity
  PythonArgs: ['/usr/share/system-config-printer/system-config-printer.py']
  SourcePackage: system-config-printer
  Title: system-config-printer.py crashed with ImportError in __main__: 
/usr/lib/i386-linux-gnu/libcups.so.2: impossibile leggere il file di dati: 
Errore di input/output
  Traceback:
   Traceback (most recent call last):
 File "/usr/share/system-config-printer/system-config-printer.py", line 55, 
in 
   import cups
   ImportError: /usr/lib/i386-linux-gnu/libcups.so.2: impossibile leggere il 
file di dati: Errore di input/output
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 02/22/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P3.30
  dmi.board.name: AM2NF3-VSTA
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrP3.30:bd02/22/2010:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnAM2NF3-VSTA:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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