Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. Ubuntu 10.04 is no longer supported, it would help us a lot if you could test it on a currently supported Ubuntu version: Ubuntu 14.04 LTS or higher. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect -p cups 1041573
** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1041573 Title: Prints single sided when duplex selected on Brother HL-5250DN printer Status in cups package in Ubuntu: Incomplete Bug description: Prints single sided when duplex selected on Brother HL-5250DN printer. Connection is by USB. Used to work (i.e. printed double sided) till approx 1 month ago. Using Lucid Desktop 32bit (same happens on Lucid Desktop 64bit) fully up to date. I have attached a sample spool file from /var/spool/cups and cups error log. ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: cups 1.4.3-1ubuntu1.6 ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-22-generic i686 Architecture: i386 Date: Sat Aug 25 16:17:30 2012 InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429) Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added. MachineType: Dell Inc. Dell DM061 Papersize: a4 PpdFiles: Deskjet-F2400-series: HP Deskjet f2400 Series hpijs, 3.10.2 HL-5250DN-series: Brother HL-5250DN BR-Script3 ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=3d214358-ad17-41e4-a4aa-1342f218becf ro splash quiet quiet splash vt.handoff=7 ProcEnviron: LANG=en_GB.utf8 SHELL=/bin/bash SourcePackage: cups dmi.bios.date: 03/30/2007 dmi.bios.vendor: Dell Inc. dmi.bios.version: 2.3.2 dmi.board.name: 0WG864 dmi.board.vendor: Dell Inc. dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr2.3.2:bd03/30/2007:svnDellInc.:pnDellDM061:pvr:rvnDellInc.:rn0WG864:rvr:cvnDellInc.:ct6:cvr: dmi.product.name: Dell DM061 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1041573/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp