Re: The /customers:listAccessibleCustomers response is missing an account.

[Noémi Molnár]

Hello Nadine,

Thank you for the detailed response! It answered our questions.

Regards,
Noemi Molnar

On Wednesday, July 28, 2021 at 12:29:18 AM UTC+2 adsapi wrote:

> Hello Noemi,
>
> You have a couple of things happening at the same time, so I'll go step by 
> step through them on each API. Hopefully, that will help other folks here 
> on the forum in case they bump into this. In case anyone on the forum is 
> curious, CustomerService.getCustomers() in the AdWords API and 
> CustomerService.ListAccessibleCustomers() in the Google Ads API will return 
> any accounts that your refresh token has access to at the top level of your 
> account hierarchy. 
>
> So, here's what's going on with your requests.
>
> AdWords API 
>
>- 4687386508: This is working as expected because it is a Google Ads 
>account that has been fully set up.  
>- 8183462864 <(818)%20346-2864>: This is not showing up in the Google 
>Ads API because this appears to be an SA360 account. In order to interact 
>with this kind of account, you would use the Search Ads 360 API (
>https://developers.google.com/search-ads). The reason the Google Ads 
>API does not return this type of account is because it's not strictly a 
>Google Ads account, and it has additional functionality that can only be 
>accessed through Search Ads 360. The error was just telling you that you 
>can't use this account with Google Ads API because it's a different type 
> of 
>account. 
>
> Google Ads API 
>
>- 4687386508: This is working as expected because it is a Google Ads 
>account that has been fully set up. 
>- 1102285442: This account is in a draft state where the account is a 
>Google Ads account. This means that the billing has not been set up, yet. 
>When the Google Ads API was being built, it was a feature request that we 
>should also return accounts in a draft state so that the API developer 
>would know if there were accounts they had access to with their refresh 
>token that were not fully set up, yet. So, this is working as expected. 
> The 
>Google Ads API now provides more advanced billing features, so it's 
>sometimes feasible (if it's monthly invoicing) to set up a newly created 
>account through the API. Also, a developer can be made aware so they can 
>also go to the UI to finish setting up account. 
>
> If you have any further questions on this, feel free to respond to this 
> thread.
>
> Cheers,
> Nadine Wang, Google Ads API Team
>
> ref:_00D1U1174p._5004Q2Kbqd2:ref
>

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Re: Excluding Negative Keywords from Keyword View

[Cristian]

Hi Mario,
Try to add to your query, this: 
WHERE ad_group_criterion.negative = 'false'

I haven't tried it, I hope it works :)

Cristian.

Il giorno martedì 27 luglio 2021 alle 14:34:00 UTC+2 Mario ha scritto:

> Hi,
>
> I was getting data from the Keyword View resource for some time.
> I only recently realized that I am also getting data for the negative 
> keywords.
>
> Is there a way to filter out the negative keywords from the results of 
> this resource?
>
> I tried searching the forum and the support documents for this, but 
> couldn't find anything.
>
> Your assistance is highly appreciated.
>
> Best regards,
> Mario
>

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RE: User Permission Denied

[Google Ads API Forum Advisor]

Hi Jan,

Thank you for reaching out.

Could you confirm if the OAuth2 credentials were generated using a user / email 
address that has access to the Google Ads account (customer ID) specified in 
your API request? If the user / email address is one that has access, or is 
associated to the MCC / manager account, then you will need to specify that 
account ID as the login-customer-id.

That said, if the above is already the current setup and so that our team can 
take a closer look, could you provide the complete request and response logs, 
with the request-id? You may also send the user / email address that you used 
when you generated the credentials.

If you haven't yet, logging can be enabled by navigating to the Client 
libraries > Your client library (ex. Java) > Logging documentation, which you 
can access from this link.

You may then send the requested information via the Reply privately to author 
option. If this option is not available, you may send the details directly to 
our googleadsapi-supp...@google.com alias instead.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2JEV3s:ref

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Re: The /customers:listAccessibleCustomers response is missing an account.

[Noémi Molnár]

Hello Nadine, 

Thank you for you detailed answer! 
We have one more question regarding the AdWords API:  Do the Adwords API 
fully support the SA360 accounts ? 

Kind regards,
Noemi Molnar

On Wednesday, July 28, 2021 at 12:29:18 AM UTC+2 adsapi wrote:

> Hello Noemi,
>
> You have a couple of things happening at the same time, so I'll go step by 
> step through them on each API. Hopefully, that will help other folks here 
> on the forum in case they bump into this. In case anyone on the forum is 
> curious, CustomerService.getCustomers() in the AdWords API and 
> CustomerService.ListAccessibleCustomers() in the Google Ads API will return 
> any accounts that your refresh token has access to at the top level of your 
> account hierarchy. 
>
> So, here's what's going on with your requests.
>
> AdWords API 
>
>- 4687386508: This is working as expected because it is a Google Ads 
>account that has been fully set up.  
>- 8183462864 <(818)%20346-2864>: This is not showing up in the Google 
>Ads API because this appears to be an SA360 account. In order to interact 
>with this kind of account, you would use the Search Ads 360 API (
>https://developers.google.com/search-ads). The reason the Google Ads 
>API does not return this type of account is because it's not strictly a 
>Google Ads account, and it has additional functionality that can only be 
>accessed through Search Ads 360. The error was just telling you that you 
>can't use this account with Google Ads API because it's a different type 
> of 
>account. 
>
> Google Ads API 
>
>- 4687386508: This is working as expected because it is a Google Ads 
>account that has been fully set up. 
>- 1102285442: This account is in a draft state where the account is a 
>Google Ads account. This means that the billing has not been set up, yet. 
>When the Google Ads API was being built, it was a feature request that we 
>should also return accounts in a draft state so that the API developer 
>would know if there were accounts they had access to with their refresh 
>token that were not fully set up, yet. So, this is working as expected. 
> The 
>Google Ads API now provides more advanced billing features, so it's 
>sometimes feasible (if it's monthly invoicing) to set up a newly created 
>account through the API. Also, a developer can be made aware so they can 
>also go to the UI to finish setting up account. 
>
> If you have any further questions on this, feel free to respond to this 
> thread.
>
> Cheers,
> Nadine Wang, Google Ads API Team
>
> ref:_00D1U1174p._5004Q2Kbqd2:ref
>

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Re: How to get Reach at the campaign level by API?

[Anastasiya Erko]

Hello!

It seems my previous email has not been sent.

Thank you very much for the link, but as far as I understand, it describes 
predicting possible reach. But I need to understand the real reach of an 
already ongoing or completed advertising campaign.
For example, as in the Facebook advertising account - they provide both 
impressions and reach.

Best regards,
Anastasiya


On Monday, July 26, 2021 at 11:21:53 PM UTC+3 adsapi wrote:

> Hi Anastasiya,
>
> Are you looking for this one: 
> https://developers.google.com/google-ads/api/docs/reach-forecasting
> If not, please add more details to the line: I can switch on this column 
> in the cabinet. Let me know if you are looking for reach metrics at 
> campaign level.
>
> Thanks,
> [image: Google Logo] 
> Lakshmi Prathipati 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2JDiJR:ref
>

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Re: How to get Reach at the campaign level by API?

[Anastasiya Erko]

This is the metric. I can select it in the ad account, but I can't find it 
in the api documentation


[image: Screenshot (7).png]

On Wednesday, July 28, 2021 at 11:15:16 AM UTC+3 Anastasiya Erko wrote:

> Hello!
>
> It seems my previous email has not been sent.
>
> Thank you very much for the link, but as far as I understand, it describes 
> predicting possible reach. But I need to understand the real reach of an 
> already ongoing or completed advertising campaign.
> For example, as in the Facebook advertising account - they provide both 
> impressions and reach.
>
> Best regards,
> Anastasiya
>
>
> On Monday, July 26, 2021 at 11:21:53 PM UTC+3 adsapi wrote:
>
>> Hi Anastasiya,
>>
>> Are you looking for this one: 
>> https://developers.google.com/google-ads/api/docs/reach-forecasting
>> If not, please add more details to the line: I can switch on this column 
>> in the cabinet. Let me know if you are looking for reach metrics at 
>> campaign level.
>>
>> Thanks,
>> [image: Google Logo] 
>> Lakshmi Prathipati 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2JDiJR:ref
>>
>

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Re: The /customers:listAccessibleCustomers response is missing an account.

[Google Ads API Forum Advisor]

Hello Noémi,

No, the AdWords API does not fully support interacting with SA360 accounts. 
It's expected that developers use the SA360 API 
(https://developers.google.com/search-ads). We made the change in Google Ads 
API not to return those accounts because it can be confusing when the API does 
not support working with that kind of account.

Cheers,
Nadine, Google Ads API Team
ref:_00D1U1174p._5004Q2Kbqd2:ref

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Re: get cost per click for each individual clicks

[Google Ads API Forum Advisor]

Hello,

Thank you for clarifying. This is currently not supported in the API. However, 
I have submitted a feature request for retrieval of individual clicks.

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2JE1EU:ref

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RE: How to add advertisers credit card information

[Google Ads API Forum Advisor]

Hi RealDigi Ads,

Thank you for reaching out to us.We would suggest looking at this link . As it 
talks about adding payment methods to accounts.

Regards,

William Pescherine
Google Ads API Team
ref:_00D1U1174p._5004Q2JE6i6:ref

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RE: Getting cost for every add

[Google Ads API Forum Advisor]

Hi Nero,

Thank you for bringing this issue to our attention. First I would suggest 
looking at this link which has an exact sample of making a query call very 
similar to this. There are a few items which pop out to me and would suggest 
looking at.

First, I would start by removing the ORDER BY, just to make sure that this is 
not causing something with that one metric. Second is that I see you are 
pulling the campaign id from the start? Again not sure if it could be causing 
an issue with the one metric. And the last item would be to make sure there are 
no " or. in the query, but this could just be only because of the post.

In general, I would suggest using the exact query they show and then build up 
from that to what you want exactly. Chances are by doing this we will see what 
might be causing the issue.

Regards,

William Pescherine
Google Ads API Team
ref:_00D1U1174p._5004Q2JE7Bj:ref

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RE: How to upload image from local system or server using google ads api?

[Google Ads API Forum Advisor]

Hello,

Thanks for reaching out. You can use the Media File Service to upload an image 
using a local file name. The source_url field specifies that a filename can be 
used.

Regards,
Matt
Google Ads API Team

Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2JE3Qo:ref

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Development/Demo Accounts Shut Down for No Spend

[pega....@gmail.com]

Hello. We created Google Ads accounts that we use for development and 
demo'ing. In the past we worked with our companies Google rep to whitelist 
accounts. 

However, now we have a new rep that is unable and/or unwilling to do so. 
Our existing accounts are being shut down because there is no spend 
associated with them. 

As a company we spend a significant amount on Google advertising - just not 
in our development or demo accounts. 

How do create accounts for demoing/development, get permissions added, and 
not have them shut down for no spend?

Thanks,
Nitin

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New Google Ads API: inconsistent campaign startDate between new and old API

[David Antunes]

Hi,

I'm seeing several cases of inconsistent campaign startDate between the new 
and old API

May this be an API bug?

Many thanks,
David

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Re: Is there a way to get all the fields in a Campaign/AdGroup/etc?

[David Antunes]

Hi Ernie,

Thank you for your answer

Kind regards,
David

On Tuesday, 27 July 2021 at 09:38:02 UTC+1 adsapi wrote:

> Hi David,
>
> Thanks for posting your concern.
>
> Could you confirm if you are asking if it is possible to include all the 
> fields listed on the documents below without adding them in the *SELECT* 
> clause of the report query? If my understanding is correct, then I'm afraid 
> that this is not possible as you need to include all the fields you want to 
> show in the report that will be generated.
> https://developers.google.com/google-ads/api/fields/v8/campaign
> https://developers.google.com/google-ads/api/fields/v8/ad_group
>
> Regards,
> [image: Google Logo] 
> Ernie John Blanca Tacata 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2JDjdm:ref
>

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Re: New Google Ads API: No metrics.absolute_top_impression_percentage on Account Performance report?

[David Antunes]

Hi Mark,

Thank you for your answer

Kind regards,
David

On Friday, 16 July 2021 at 02:52:33 UTC+1 adsapi wrote:

> Hello David,
>
> Thank you for reaching out to us.
>
> As per this Report mapping 
>  guide, 
> the equivalent for the ACCOUNT_PERFORMANCE_REPORT 
> 
>  is 
> the customer 
>  view. 
> With regard to this field (metrics.absolute_top_impression_percentage 
> ),
>  
> when you try to filter this dropdown (Is customer specified in the FROM 
> clause of your query?) to *Yes, it is* then that specific is removed. 
> This is to confirm that the metrics.absolute_top_impression_percentage 
> 
>  is 
> no longer supported in the API.
>
> As an aside, our team can raise a feature request for that; however, could 
> you share with us your business use case as to how that field is beneficial 
> to you?
>
> Regards,
> [image: Google Logo] 
> Mark Kevin Albios 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2KcGIu:ref
>

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RE: Official translation of criteria

[Google Ads API Forum Advisor]

Hi Adam,

Thank you for reaching out to us with your question. I was able to look at the 
screenshots, and if I understand you correctly? Are you looking to see if there 
is an API that will take a request like you made and have it just automatically 
translate in like Chinese? On the API level no. all items are handled in 
english and the person using them can then have them locally translated in the 
browser.

Regards,

William Pescherine
Google Ads API Team
ref:_00D1U1174p._5004Q2JEV7k:ref

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Re: How to add advertisers credit card information

[RealDigiAds Inc.]

Hello,
My question was not clear, I apologize. I meant to ask how to we invite a 
user to enter their credit card information into Google Ads?

Thank you

On Wednesday, July 28, 2021 at 10:39:20 AM UTC-4 adsapi wrote:

> Hi RealDigi Ads,
>
> Thank you for reaching out to us.We would suggest looking at this link 
>  . As it 
> talks about adding payment methods to accounts.
>
> Regards,
> [image: Google Logo] 
> William Pescherine 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2JE6i6:ref
>

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Re: Error when adding Background image to Lead Form Extension

[pradeep...@gmail.com]

Hi Peter,

I added logging as per the link you provided. I am using .net library.
The Log file is getting created, but nothing is getting added in to the 
file. Can you please help

I added the following lines of code 
// Detailed logs.
TraceUtilities.Configure(TraceUtilities.DETAILED_REQUEST_LOGS_SOURCE,
"C:\\logs\\details.log", System.Diagnostics.SourceLevels.All);

// Summary logs.
TraceUtilities.Configure(TraceUtilities.SUMMARY_REQUEST_LOGS_SOURCE,
"C:\\logs\\details.log", System.Diagnostics.SourceLevels.All);


Thank You,
Pradeep Datla.

On Tuesday, July 27, 2021 at 9:06:35 PM UTC-7 adsapi wrote:

> Hi Pradeep,
>
> Thank you for reaching out to our API support team.
>
> So that our team may better troubleshoot the error, could you also provide 
> the complete request 
> 
>  and response 
> 
>  logs, 
> with the request-id 
> ,
>  
> generated when the error occurred? 
>
> If you haven't yet, logging can be enabled by navigating to the *Client 
> libraries > Your client library (ex. Java) > Logging* documentation, 
> which you can access from this link 
> .
>
> You may then send the requested information via the *Reply privately to 
> author* option. If this option is not available, you may send the details 
> directly to our googleadsapi-supp...@google.com alias instead.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2JEN0w:ref
>

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Re: Migrating from Google Adwords API to Google Ads API for Historical Monthly Search volume

[Grace Neal]

I've sent a private message containing my results. I am using a test level 
API key could that affect the results I am getting? 
On Tuesday, July 27, 2021 at 1:34:36 PM UTC-7 adsapi wrote:

> Hi Grace,
>
> Thank you for reaching out to Google Ads API support. This is the guide 
> 
>  
>  to migrate.
>
> Could you tell us what are the difficulties you are facing? Could you also 
> send privately the full request / response logs of the differing outcomes?
>
> Regards,
>
> [image: Google Logo] 
> Aryeh Baker 
> Google Ads API Team 
>   
>
>  
>
> ref:_00D1U1174p._5004Q2JDr9J:ref
>

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RE: Development/Demo Accounts Shut Down for No Spend

[Google Ads API Forum Advisor]

Hi Nitin,

Thank you for bringing this concern to our attention. First, I would definitely 
try to work with them to see if they will continue to work as you have 
previously done. But at the same time, here is a link to how you can create 
your own accounts. We would also suggest reaching out to the Product Support 
Team , as they handle more account related issues. As you have been a user of 
this for a while they might be able to do something with the account so that 
you are able to keep it without having to start all over.

Regards,

William Pescherine
Google Ads API Team
ref:_00D1U1174p._5004Q2JEjm5:ref

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Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

[Alfred Scott]

here is the soap requests directly leading up to the error and the 
responses. (for context it does three retries on partial failures, but an 
exception kicks it out of the retry state).

On Friday, July 23, 2021 at 4:02:39 AM UTC-4 adsapi wrote:

> Hi Nikhat, 
>
> So our team can take a closer look as to why you are consistently 
> encountering the error, could you also share the complete SOAP request 
> <https://developers.google.com/adwords/api/docs/guides/call-structure#request>
>  
> and response 
> <https://developers.google.com/adwords/api/docs/guides/call-structure#response>
>  
> logs, along with its requestId 
> <https://developers.google.com/adwords/api/docs/guides/call-structure#response_headers>,
>  
> generated when the error occurred?
>
> You may then send the requested information via the *Reply privately to 
> author* option. If this option is not available, you may send the details 
> directly to our googleadsa...@google.com alias instead.
>
> Best regards,
>
> [image: Google Logo] 
> Peter Laurence Napa Oliquino 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2JCuGq:ref
>

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[2021-07-28 18:18:18 -0400] [DEBUG] googleads.soap: Outgoing request: 
{'SOAPAction': '""', 'Content-Type': 'text/xml; charset=utf-8', 
'authorization': 'REDACTED'}
http://schemas.xmlsoap.org/soap/envelope/";>
  
https://adwords.google.com/api/adwords/cm/v201809";>
  [REDACTED]
  REDACTED
  Adverplex (AwApi-Python, googleads/14.1.0, Python/3.7.10, 
zeep)
  false
  true

  
  
https://adwords.google.com/api/adwords/cm/v201809";>
  
ADD

  [REDACTED]
  20210726 161500 Etc/GMT
  monetized-call-dda
  20210726 171500 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210727 214154 Etc/GMT
  monetized-call-dda
  20210727 224154 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210726 154222 Etc/GMT
  monetized-call-dda
  20210726 164222 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210727 153436 Etc/GMT
  monetized-call-dda
  20210727 163436 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210727 001943 Etc/GMT
  monetized-call-dda
  20210727 011943 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210726 213312 Etc/GMT
  monetized-call-dda
  20210726 223312 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210726 210747 Etc/GMT
  monetized-call-dda
  20210726 220747 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210727 151348 Etc/GMT
  monetized-call-dda
  20210727 161348 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210726 175901 Etc/GMT
  monetized-call-dda
  20210726 185901 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210727 210852 Etc/GMT
  monetized-call-dda
  20210727 220852 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210728 172012 Etc/GMT
  monetized-call-dda
  20210728 182012 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210726 163053 Etc/GMT
  monetized-call-dda
  20210726 173053 Etc/GMT
  [REDACTED]

  
  
ADD

  [REDACTED]
  20210726 191253 Et

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

[Alfred Scott]

I would like to note that i redacted a lot of info from that log, if you 
want the full values please give me a place to post that isnt public

On Wednesday, July 28, 2021 at 7:20:08 PM UTC-4 Alfred Scott wrote:

> here is the soap requests directly leading up to the error and the 
> responses. (for context it does three retries on partial failures, but an 
> exception kicks it out of the retry state).
>
> On Friday, July 23, 2021 at 4:02:39 AM UTC-4 adsapi wrote:
>
>> Hi Nikhat, 
>>
>> So our team can take a closer look as to why you are consistently 
>> encountering the error, could you also share the complete SOAP request 
>> 
>>  
>> and response 
>> 
>>  
>> logs, along with its requestId 
>> ,
>>  
>> generated when the error occurred?
>>
>> You may then send the requested information via the *Reply privately to 
>> author* option. If this option is not available, you may send the 
>> details directly to our googleadsa...@google.com alias instead.
>>
>> Best regards,
>>
>> [image: Google Logo] 
>> Peter Laurence Napa Oliquino 
>> Google Ads API Team 
>>   
>>
>> ref:_00D1U1174p._5004Q2JCuGq:ref
>>
>

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API call

[트리플하이엠]

Hello
​
I have 2 accounts.
​
One is MCC1, and a developer token was issued and API integration is in 
progress.
The other one is MCC2, and there is no API linkage.
​
In the previous inquiry, it was said that i can use the approved token 
associated with MCC1 to make API calls against MCC2.
​
How can i make API calls against MCC2?
​
Thanks

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RE: Create a payment profile on pay.google.com

[Google Ads API Forum Advisor]

Hello,

Thank you for reaching out to us.

As for your concern regarding your payment profile, you can check on this 
detailed guide. You would need to have a billing setup which acts as an 
account-level link between your Google Ads account and your Payments account.

Moreover, you can reach out the Product Team via this link for more details on 
the payment profile setup. In the API's perspective, you can retrieve the 
payment account once it is correctly setup in your Google Ads account.

Regards,

Mark Kevin Albios
Google Ads API Team
ref:_00D1U1174p._5004Q2JE7Bp:ref

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Is it possible to get the Approval Status of extensionSetting with queryBuilder?

[Hiroshi.Sato]

Hello.

I couldn't find the approvalStatus by looking at ad_group_extension_setting 
and feed resources.

https://developers.google.com/google-ads/api/fields/v8/ad_group_extension_setting?hl=en
https://developers.google.com/google-ads/api/fields/v8/feed?hl=en

Can you tell me if you can get it?

Thanks,
Hiroshi

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Re: How to get Reach at the campaign level by API?

[Google Ads API Forum Advisor]

Hi Anastasiya,

Thank you for providing further information. I work with Lakshmi and let me 
provide support to your concern.

Our team was able to receive the email that you've sent and my colleague has 
already responded to that. However, it appears that you did not receive it. 
With this, allow me to reiterate my colleague's response and you can see it 
below:
"Thank you for your follow up. I work with Lakshmi and allow me to assist you 
as well.

Unfortunately, unique users metrics are currently not supported in the API. 
However, we have already raised a feature request, subject for review, related 
to this metric.

For now, you may keep an eye on our blog for updates or announcements."

Let me know also if you have further questions.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2JDiJR:ref

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RE: Can I create a new subaccount with a new payment profile

[Google Ads API Forum Advisor]

Hi,

You will need first to setup the payment profile and associate it to a Google 
Ads (usually a MCC/manager) account, via the Google Ads UI. You can reach out 
to the Product Team via this link, for more assistance on this such as the 
steps and requirements in order to create the said payment profile.

Once the above setup is complete, you can refer to this billing guide on how 
you can use those payment profiles in your billing setup for your sub accounts, 
using the API.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2JEHsy:ref

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Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR - OfflineCallConversionFeedService

[Google Ads API Forum Advisor]

Hi Alfred,

Thank you for sharing the logs. However, I would need to delete your response 
as it contained your logs. In my previous, I mentioned that you can "Reply 
privately to author option. If this option is not available, you may send the 
details directly to our googleadsapi-supp...@google.com alias instead."

If you our alias seem to appear incomplete (with ... dots), you may click on it 
for the complete address to be revealed. That said, you may send the complete 
logs using the above options, so that I may raise the 
UNEXPECTED_INTERNAL_API_ERROR issue with the rest of our team.

In addition, could you confirm if the above error is being encountered 
consistently? Do retries (Wait for about 30 seconds, then retry the request) 
not work as well?

As for the below errors :

OfflineCallConversionError.INVALID_CALL - This call may not have been 
recognized by the system. Could you confirm where these calls were recorded?
OfflineCallConversionError.TOO_RECENT_CALL - This call may have occurred just a 
few hours before the upload, so it's too recent to be uploaded. You may try and 
wait for 24 hours before uploading it once more.

You may also refer to this documentation for the tips and considerations to 
take note to avoid offline call conversion errors.

Best regards,

Peter Laurence Napa Oliquino
Google Ads API Team
ref:_00D1U1174p._5004Q2JCuGq:ref

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Re: [API Migration] In Market Audience Discrepancy

[Google Ads API Forum Advisor]

Hi Kevin,

Thank you for the reply. I work with Aryeh and let me provide support to your 
concern.

To further investigate the issue, our team will be needing the details below:

Complete SOAP request and response logs generated on your end where we can see 
those IDs
Sample comparison of Google Ads API log (complete request and response logs 
with request) and AdWords API log (SOAP logs) showing this issue "getting 
different results using different APIs"


You can provide those details via Reply privately to author option. If this 
option is not available, then you can provide it via this email 
googleadsapi-supp...@google.com.

Also, if you haven't enabled the logging of the API transactions for the 
specific client library that you are using, then please refer to the specific 
guide below:

Java - 
https://developers.google.com/google-ads/api/docs/client-libs/java/logging
.Net - 
https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging
PHP - https://developers.google.com/google-ads/api/docs/client-libs/php/logging
Python - 
https://developers.google.com/google-ads/api/docs/client-libs/python/logging
Ruby - 
https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging
Perl - 
https://developers.google.com/google-ads/api/docs/client-libs/perl/logging


For AdWords API, then you may refer to one of the guides below:

Java - https://github.com/googleads/googleads-java-lib#how-do-i-enable-logging
.Net - https://github.com/googleads/googleads-dotnet-lib#how-to-enable-logging
PHP - https://github.com/googleads/googleads-php-lib#configuring-logging
Perl - https://github.com/googleads/googleads-perl-lib#how-do-i-enable-logging
Python - 
https://github.com/googleads/googleads-python-lib#how-do-i-log-soap-interactions
Ruby - https://github.com/googleads/google-api-ads-ruby#logging


Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2JD0jS:ref

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Re: Create new combined audience - HOW?

[Google Ads API Forum Advisor]

Hi Adam,

Thank you for the reply. I work with Mark and let me provide support to your 
concern.

Allow me to raise your follow up to my team about the feature request raised on 
the forum post. We will reach out back to you when updates become available.

Regards,

Ernie John Blanca Tacata
Google Ads API Team
ref:_00D1U1174p._5004Q2JD7md:ref

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