AdWords API Re: An internal error has occurred. Please retry your request. in Sandbox

2009-01-12 Thread sergio.sprite

Hello there, I am having the same problems since saturday, when I try
to add an Ad I get the error "An internal error has occurred.  please
retry your request. is invalid" I've tryed with 2 differents google
accounts

On 9 ene, 16:49, AdWords API Advisor 
wrote:
> Hello,
>
>  I just spoke to the engineer investigating this issue, and as
> previously mentioned the underlying issue is due to a failure when the
> Sandbox AdService and CriterionService attempt to check new ads or
> keywords for violations. This appears to be affecting the majority of
> addAds() and addCriteria() requests (though I'm still not clear on why
> my attempts to reproduce the issue have all been resulted in
> successful additions).
>
>  Restarting the Sandbox servers has had no effect, and my
> understanding is that the engineer is spending some time trying to
> determine what could have triggered this behavior in the first place
> before we try restarting the processes responsible for violation
> checks.
>
>  I'll post again on Monday with updates if the issue hasn't been
> resolved by then.
>
> Cheers,
> -Jeff Posnick, AdWords API Team
>
> On Jan 9, 1:03 am, PSPL Noida  wrote:
>
> > Hello ,
>
> > I am also getting same exception...
>
> > FINE: POST /api/adwords/v12/CampaignService HTTP/1.0
> > Content-Type: text/xml; charset=utf-8
> > Accept: application/soap+xml, application/dime, multipart/related,
> > text/*
> > User-Agent: Axis/1.2.1
> > Host: sandbox.google.com
> > Cache-Control: no-cache
> > Pragma: no-cache
> > SOAPAction: ""
> > Content-Length: 2160
>
> >  > xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/";
> > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
> > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > soapenv:mustUnderstand="0" xmlns:ns1="https://adwords.google.com/api/
> > adwords/v12">psplno...@gmail.com > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > soapenv:mustUnderstand="0" xmlns:ns2="https://adwords.google.com/api/
> > adwords/v12">psplpspl > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > soapenv:mustUnderstand="0" xmlns:ns3="https://adwords.google.com/api/
> > adwords/v12">psplno...@gmail.com++inr > ns3:developerToken> > xmlns:ns4="https://adwords.google.com/api/adwords/
> > v12">akjenskamlskdjaklsmnkl > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > soapenv:mustUnderstand="0" xmlns:ns5="https://adwords.google.com/api/
> > adwords/v12">client_1+psplno...@gmail.com > ns5:clientEmail> > xmlns:ns6="https://adwords.google.com/api/adwords/v12";>AdWords API
> > Java Client Library v2.2.0: INSERT_COMPANY_NAME > soapenv:Header>100 > budgetAmount> > xsi:nil="true"/>Daily > xsi:nil="true"/
> > > > >FRES
> > countries>false > geoTargeting>0en > languages>fres > languageTargeting> > xsi:nil="true"/>Paused > campaign>
> > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > readHeadersFromSocket
> > FINE: HTTP/1.0 200 OK
> > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > readHeadersFromSocket
> > FINE: Content-Type text/xml; charset=utf-8
> > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > readHeadersFromSocket
> > FINE: Date Fri, 09 Jan 2009 05:56:14 GMT
> > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > readHeadersFromSocket
> > FINE: X-Content-Type-Options nosniff
> > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > readHeadersFromSocket
> > FINE: Expires Fri, 09 Jan 2009 05:56:14 GMT
> > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > readHeadersFromSocket
> > FINE: Cache-Control private, max-age=0
> > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > readHeadersFromSocket
> > FINE: Server GFE/1.3
> > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > readHeadersFromSocket
> > FINE: Connection Close
> > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > readFromSocket
> > FINE:
> > no Content-Length
> > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > readFromSocket
> > FINE:
> > XML received:
> > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > readFromSocket
> > FINE: ---
> > Jan 9, 2009 11:26:17 AM org.apache.axis.transport.http.HTTPSender
> > readFromSocket
> > FINE:  > xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/";
> > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
> > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>
> >  
> >   http://schemas.xmlsoap.org/soap/actor/
> > next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
> > adwords/v12">291
> >   http://schemas.xmlsoap.org/soap/actor/
> > next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
> > adwords/v12">1
> >   http://schemas.xmlsoap.org/soap/actor/next";
> > soapenv:mustUnderstand="0" xmlns="htt

AdWords API Re: SOAP Fault

2009-01-12 Thread AdWords API Advisor

Hello,

 Is there a specific keyword or set of keywords that seem to trigger
this error, or does it get triggered only due to a specific set of
request patterns? Would you be able to provide some an example request
and the full SOAP response, including the SOAP headers, illustrating
this behavior?

Cheers,
-Jeff Posnick, AdWords API Team


On Jan 9, 8:24 am, mrLeif  wrote:
> For a keyword research project, I've used partly code from the
> examples in the API-documentation, and partly used the Google::Adwords
> perl module from CPAN.
>
> After some trial and error, I finally got the code to work, inserting
> results into the database etc.
> So, the code itself seems to work just fine.
>
> But when running a project with 20 base keywords to research, and then
> finding the keyword traffic keyword in  "keyword variations", I keep
> getting this error after a couple of tries.
>
> The following SOAP fault occurred:
>   faultcode: soapenv:Server.generalException
>   faultstring: The keyword traffic service is temporarily
> unavailable.  Please retry your request later.
>
> I've tried to put in a "sleep(30)" command (sleeps for 30 seconds)
> inbetweeen requests, but keep getting the same error.
>
> Is there a limit that I'm not aware of, or anything else I can do to
> be able to run the script untill it completes
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AdWords API Re: An internal error has occurred. Please retry your request. in Sandbox

2009-01-12 Thread Geno

I also, am continunig to get a response of "An internal error has
occurred.  Please retry your request."

On Jan 12, 9:09 am, "sergio.sprite"  wrote:
> Hello there, I am having the same problems since saturday, when I try
> to add an Ad I get theerror"Aninternalerrorhasoccurred.  
> pleaseretryyourrequest. is invalid" I've tryed with 2 differents google
> accounts
>
> On 9 ene, 16:49,AdWordsAPIAdvisor 
> wrote:
>
> > Hello,
>
> >  I just spoke to the engineer investigating this issue, and as
> > previously mentioned the underlying issue is due to a failure when the
> > Sandbox AdService and CriterionService attempt to check new ads or
> > keywords for violations. This appears to be affecting the majority of
> > addAds() and addCriteria() requests (though I'm still not clear on why
> > my attempts to reproduce the issue have all been resulted in
> > successful additions).
>
> >  Restarting the Sandbox servershashad no effect, and my
> > understanding is that the engineer is spending some time trying to
> > determine what could have triggered this behavior in the first place
> > before we try restarting the processes responsible for violation
> > checks.
>
> >  I'll post again on Monday with updates if the issue hasn't been
> > resolved by then.
>
> > Cheers,
> > -Jeff Posnick,AdWordsAPITeam
>
> > On Jan 9, 1:03 am, PSPL Noida  wrote:
>
> > > Hello ,
>
> > > I am also getting same exception...
>
> > > FINE: POST /api/adwords/v12/CampaignService HTTP/1.0
> > > Content-Type: text/xml; charset=utf-8
> > > Accept: application/soap+xml, application/dime, multipart/related,
> > > text/*
> > > User-Agent: Axis/1.2.1
> > > Host: sandbox.google.com
> > > Cache-Control: no-cache
> > > Pragma: no-cache
> > > SOAPAction: ""
> > > Content-Length: 2160
>
> > >  > > xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/";
> > > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
> > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > > soapenv:mustUnderstand="0" xmlns:ns1="https://adwords.google.com/api/
> > >adwords/v12">psplno...@gmail.com > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > > soapenv:mustUnderstand="0" xmlns:ns2="https://adwords.google.com/api/
> > >adwords/v12">psplpspl > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > > soapenv:mustUnderstand="0" xmlns:ns3="https://adwords.google.com/api/
> > >adwords/v12">psplno...@gmail.com++inr > > ns3:developerToken> > > xmlns:ns4="https://adwords.google.com/api/adwords/
> > > v12">akjenskamlskdjaklsmnkl > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > > soapenv:mustUnderstand="0" xmlns:ns5="https://adwords.google.com/api/
> > >adwords/v12">client_1+psplno...@gmail.com > > ns5:clientEmail> > > xmlns:ns6="https://adwords.google.com/api/adwords/v12";>AdWordsAPI
> > > Java Client Library v2.2.0: INSERT_COMPANY_NAME > > soapenv:Header>100 > > budgetAmount> > > xsi:nil="true"/>Daily > > xsi:nil="true"/
> > > > > > >FRES
> > > countries>false > > geoTargeting>0en > > languages>fres > > languageTargeting> > > xsi:nil="true"/>Paused > > campaign>
> > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > readHeadersFromSocket
> > > FINE: HTTP/1.0 200 OK
> > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > readHeadersFromSocket
> > > FINE: Content-Type text/xml; charset=utf-8
> > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > readHeadersFromSocket
> > > FINE: Date Fri, 09 Jan 2009 05:56:14 GMT
> > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > readHeadersFromSocket
> > > FINE: X-Content-Type-Options nosniff
> > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > readHeadersFromSocket
> > > FINE: Expires Fri, 09 Jan 2009 05:56:14 GMT
> > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > readHeadersFromSocket
> > > FINE: Cache-Control private, max-age=0
> > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > readHeadersFromSocket
> > > FINE: Server GFE/1.3
> > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > readHeadersFromSocket
> > > FINE: Connection Close
> > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > readFromSocket
> > > FINE:
> > > no Content-Length
> > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > readFromSocket
> > > FINE:
> > > XML received:
> > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > readFromSocket
> > > FINE: ---
> > > Jan 9, 2009 11:26:17 AM org.apache.axis.transport.http.HTTPSender
> > > readFromSocket
> > > FINE:  > > xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/";
> > > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
> > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>
> > >  
> > >   http://sch

AdWords API Re: An internal error has occurred. Please retry your request. in Sandbox

2009-01-12 Thread AdWords API Advisor

I unfortunately don't have any updates today on a change to the
situation. I do want to assure everyone that the issue continues to
receive our core engineering team's attention, but a resolution still
has not been reached.

Apologies for the continued inconvenience,
-Jeff Posnick, AdWords API Team


On Jan 12, 2:08 pm, Geno  wrote:
> I also, am continunig to get a response of "An internal error has
> occurred.  Please retry your request."
>
> On Jan 12, 9:09 am, "sergio.sprite"  wrote:
>
> > Hello there, I am having the same problems since saturday, when I try
> > to add an Ad I get theerror"Aninternalerrorhasoccurred.  
> > pleaseretryyourrequest. is invalid" I've tryed with 2 differents google
> > accounts
>
> > On 9 ene, 16:49,AdWordsAPIAdvisor 
> > wrote:
>
> > > Hello,
>
> > >  I just spoke to the engineer investigating this issue, and as
> > > previously mentioned the underlying issue is due to a failure when the
> > > Sandbox AdService and CriterionService attempt to check new ads or
> > > keywords for violations. This appears to be affecting the majority of
> > > addAds() and addCriteria() requests (though I'm still not clear on why
> > > my attempts to reproduce the issue have all been resulted in
> > > successful additions).
>
> > >  Restarting the Sandbox servershashad no effect, and my
> > > understanding is that the engineer is spending some time trying to
> > > determine what could have triggered this behavior in the first place
> > > before we try restarting the processes responsible for violation
> > > checks.
>
> > >  I'll post again on Monday with updates if the issue hasn't been
> > > resolved by then.
>
> > > Cheers,
> > > -Jeff Posnick,AdWordsAPITeam
>
> > > On Jan 9, 1:03 am, PSPL Noida  wrote:
>
> > > > Hello ,
>
> > > > I am also getting same exception...
>
> > > > FINE: POST /api/adwords/v12/CampaignService HTTP/1.0
> > > > Content-Type: text/xml; charset=utf-8
> > > > Accept: application/soap+xml, application/dime, multipart/related,
> > > > text/*
> > > > User-Agent: Axis/1.2.1
> > > > Host: sandbox.google.com
> > > > Cache-Control: no-cache
> > > > Pragma: no-cache
> > > > SOAPAction: ""
> > > > Content-Length: 2160
>
> > > >  > > > xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/";
> > > > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; 
> > > > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";> > > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > > > soapenv:mustUnderstand="0" xmlns:ns1="https://adwords.google.com/api/
> > > >adwords/v12">psplno...@gmail.com > > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > > > soapenv:mustUnderstand="0" xmlns:ns2="https://adwords.google.com/api/
> > > >adwords/v12">psplpspl > > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > > > soapenv:mustUnderstand="0" xmlns:ns3="https://adwords.google.com/api/
> > > >adwords/v12">psplno...@gmail.com++inr > > > ns3:developerToken> > > > xmlns:ns4="https://adwords.google.com/api/adwords/
> > > > v12">akjenskamlskdjaklsmnkl > > > soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > > > soapenv:mustUnderstand="0" xmlns:ns5="https://adwords.google.com/api/
> > > >adwords/v12">client_1+psplno...@gmail.com > > > ns5:clientEmail> > > > xmlns:ns6="https://adwords.google.com/api/adwords/v12";>AdWordsAPI
> > > > Java Client Library v2.2.0: INSERT_COMPANY_NAME > > > soapenv:Header>100 > > > budgetAmount> > > > xsi:nil="true"/>Daily > > > xsi:nil="true"/
> > > > > > > > >FRES
> > > > countries>false > > > geoTargeting>0en > > > languages>fres > > > languageTargeting> > > > xsi:nil="true"/>Paused > > > campaign>
> > > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > > readHeadersFromSocket
> > > > FINE: HTTP/1.0 200 OK
> > > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > > readHeadersFromSocket
> > > > FINE: Content-Type text/xml; charset=utf-8
> > > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > > readHeadersFromSocket
> > > > FINE: Date Fri, 09 Jan 2009 05:56:14 GMT
> > > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > > readHeadersFromSocket
> > > > FINE: X-Content-Type-Options nosniff
> > > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > > readHeadersFromSocket
> > > > FINE: Expires Fri, 09 Jan 2009 05:56:14 GMT
> > > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > > readHeadersFromSocket
> > > > FINE: Cache-Control private, max-age=0
> > > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > > readHeadersFromSocket
> > > > FINE: Server GFE/1.3
> > > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > > readHeadersFromSocket
> > > > FINE: Connection Close
> > > > Jan 9, 2009 11:26:16 AM org.apache.axis.transport.http.HTTPSender
> > > > readFromSocket
> > > > FINE:
> > > > no Content-Length
> > > > Jan 9, 2009 11:26:16 AM org.apache.axis.

AdWords API Re: How to get actual cpc for a keyword

2009-01-12 Thread AdWords API Advisor

Hello Qu,

 You can retrieve information about total cost and number of clicks
via the API, either by using the getCriterionStats() method

  
http://code.google.com/intl/en/apis/adwords/docs/developer/CriterionService.html#getCriterionStats

or by running a report using the ReportService. This won't tell you
the exact cost for each click (unless there's only one click, which is
the trivial case), but you can calculate the average CPC with that
data. The average CPC is something that is exposed via the web
interface, and might be what your client is referring to. I believe
your client is mistaken if they claim that each individual click's
cost is displayed somewhere on the web interface--I'd be curious to
hear what they're looking at if there is some place that that
information is available.

Cheers,
-Jeff Posnick, AdWords API Team


On Jan 10, 4:08 pm, quaylar  wrote:
> Hi guys,
>
> My apologies in advance if this is an easy one, but i cant seem to
> find an answer to this.
> I know there is a maxCPC for a keyword, and i also know that google
> *somehow* calculates an actual CPC they charge, depending on the rank
> of the next lower ad and some other criteria (yes i also found the
> formula how they calc.).
> Is there any way to retrieve this *actual* CPC via an API call? My
> client insists on the fact that there is a possibility to see the
> actual CPC for a keyword via the web interface, but i cant find a way
> to retrieve this value via an API-call.
>
> Any hints on this would be greatly appreciated!
>
> best regards,
>
> --qu
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AdWords API Re: How to get actual cpc for a keyword

2009-01-12 Thread quaylar

Jeff,

Thanks for your response, in the meantime my client showed me a
screenshot of
the webinterface showing the actual CPC.
It turned out that he in fact meant the value "total cost/nr. of
clicks", that was shown as "avg. CPC"
in the web-interface.
So i can calc. this value now by myself as you stated.
But i still have trouble with other values he seems to be able to get
via the webinterface, that i cant get
using the API, which are:

- CTR for AdGroups
 Only possibility i found here was using reports, which is a problem:
 I do have 100s or 1000s of AdGroups within different campaigns and
since a report
 requires me to set startDate and endDate, and the startDates can be
different for different campaigns,
 i need to query 1 report for every campaign.(which is expensive in
API-Units)

- a value called "Quality factor" for Keywords which i suspect is
AdWords' QualityScore.
  Apparently the statistics-object for Keywords does not contain this
value..

- CTR for Ads

Any help on how to get these values are greatly appreciated :)

Best regards,

--qu
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