Not sure why you would need an add-in for this. If you create several alerts for the same entry, and adapt your WHEN rules you have exactly what you need.
As for your 2nd "request", that's something that is not possible with Servers Alive. The only way I see that this could be done, is to create a mail-agent. This is basicly an app that polls a mailbox and based on the content of the received mail issue the needed ssh/telnet commands towards Servers Alive and those will then put the entry into maintenance or stop the paging. dirk ----- Original Message ----- From: "David Bruck" <[email protected]> To: "Servers Alive Discussion List" <[email protected]> Sent: Tuesday, April 12, 2011 9:45 PM Subject: [SA-list] Escalation of pages & Action based on email reply 1. Anyone know if there is any add-in software or ways to do escalation of paging/texting? Example: server goes down, it sends out a page to a primary admin. That primary admin does not respond back or get the server up in a time limit, the servers alive will send a new page out to an alternate contact (like escalation) and keep sending up a chain of command until the server is brought up (each having a time limit between escalations) 2. Any way for servers alive to take action based on some snmp event or email alert - server goes down, servers alive sends out an email to a primary admin, primary admin replies to the email and somehow servers alive does an action based on that email response - like stops sending pages or puts the server in maintenance mode Thanks - Dave To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list. To unsubscribe send a message with UNSUBSCRIBE in the subject line to [email protected] If you use auto-responders (like out-of-the-office messages), make sure that they are not sent to the list nor to individual members. Doing so will cause you to be automatically removed from the list.
