On Mon, Apr 12, 2010 at 5:45 PM, kcrisman <kcris...@gmail.com> wrote:
>> da brat mir einer einen Storch, nach Franzoesisch geht es los mit den
>
> Diesen Ausdruck habe ich noch nie gehoert - muss aber sofort
> Gelegenheiten finden, ihn zu benutzen!
>
>> Andererseits baut eine Adresse wie die im mit "Um Fehler des Documents
>> zu melden oder für Anregungen ..." beginnenden Absatz angegebene
>> "sagemath- at -arcor.de" nicht gerade Vertrauen auf. Das soziale
>> Netzwerk rund herum um das Sage-Projekt lebt davon, dass
>> weitestgehende Offenheit herrscht. Fuer so eine mehr oder weniger
>> private Adresse ist leider nicht klar, was mit den Mails geschieht.
>> Ein Ausschlusskriterium an sich. Geschweige denn, dass auch Jahre
>> spaeter in den Fragen und Antworten gestoebert werden koennte, von
>> jedem, der sich dafuer interessiert. Und dass dort Fragen nur und
>> allein zur deutschen Uebersetzung des Installationshandbuchs behandelt
>> werden, das wird ein Hilfesuchender im Zweifelsfalle eben doch nicht
>> glauben wollen!
>
> I think it's worth pointing out the broader point of this to the non-
> German-speaking part of the Sage community (Georg's specific point is
> that the proposed documentation sends things, purportedly only for
> translation issues, to some random email address instead of a
> searchable database like Google groups).
>
> Namely, what should a longer-term policy be for questions/support in
> many languages?  Even other open source math projects seem to have
> different strategies - should there be sage...@goog..., sage-de@, and
> so on?  Or (yikes!) sage-fr-support/sage-support-fr/fr-sage-support or
> other such monstrosities...

I like the idea of there being a sage-support-fr list.
I found the GIAC forums offputting since they are all in French:

   http://pcm1.e.ujf-grenoble.fr/XCAS/

I wouldn't feel comfortable posting there in English.
I don't see why providing a French, German, etc., forum for Sage
wouldn't be a good idea.

We could start small with only sage-support-fr and some german thing.

 -- William

>
> Soon Sage will be big enough in a number of linguistic communities
> that this decision should be made, and (if possible) somehow
> coordinated so that it's accessible from one site, maybe even with
> automatic-but-poor translation services to browse archives in, for
> instance, fast matrix multiplication in several languages.  Right now
> it seems that most of the posters from places with non-Latin
> alphabets, and certainly from Spanish, French, and German-speaking
> countries, are fluent enough in English to function, but we've also
> seen a fair number of posts where the language barrier clearly posed
> some delay in support, which is unfortunate.
>
> Thoughts?
>
> - kcrisman
>
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-- 
William Stein
Professor of Mathematics
University of Washington
http://wstein.org

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