On Wed, May 27, 2009 at 11:38 PM, William Stein <wst...@gmail.com> wrote:
>
> On Wed, May 27, 2009 at 10:12 PM, William Stein <wst...@gmail.com> wrote:
>> On Wed, May 27, 2009 at 9:52 PM, Craig Citro <craigci...@gmail.com> wrote:
>>>
>>>>> Maybe I'm just hung up on the word "assign", since it does most of
>>>>> what I would want, it just seems pushy.
>>>>
>>>> I put the relevant usernames in the cc: box, presuming that they might
>>>> take the hint.  Do they?  I haven't collected data :)
>>>>
>>>
>>> Indeed, I think what Nick's describing is a really good system. I've
>>> often been cc'd on tickets, and I've definitely reviewed many of those
>>> (which I presumably wouldn't have otherwise seen).
>>
>> Well, for the record, on about 4 occasions I have systematically went
>> through and read all tickets that "needs review", for each one come up
>> with 1-2 people who could review them, then wrote those people a
>> personal email asking them to do the review if possible.   In practice
>> this does work very very well.  This exactly mirrors the review system
>> used by journals.  I will continue doing this until I can convince
>> somebody else to help out.
>
> I just want to add that in my experience people (1) often consider it
> an honor to be asked to review tickets, and (2) very often they do an
> amazing job when asked, and (3) likely wouldn't review anything
> otherwise, perhaps because they are too humble.   I can think of many
> people who might never have considered themselves "qualified" to
> review before I asked them, but when asked they really stepped up and
> in fact did a *great* job.  (You know who you are -- thanks!)

I have the exact same experience. Not only about reviewing, but also
about mentoring or anything else (like asking someone to implement
something). A direct personal email can do miracles.

It's very time consuming, it's lots of talk and no coding. :) But it's
necessary.

Ondrej

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