Thank you Sébastien for standing up for users, for distinguishing between 
users and developers, and for recognizing that those two groups have 
different needs.  May your Karma increase exponentially!



This is the point which we must keep hammering home.  Sage users and 
developers are not the same thing.  This is often in tension (as has also 
been pointed out numerous times) with the limited, unpaid, developer time 
issue, and that one is also important.  However, the latter issue gets a 
lot more screen time.

With respect to Discourse specifically, I just played with it a little bit, 
and though I was open to it given the import option, unfortunately it seems 
a lot more like Discord (Slack?) than a pure Q&A site.  I think the problem 
isn't going to be so much not having karma (though I admit that when I had 
time to be very active on it that was some motivation) for contributors, as 
that it's sort of like the hoops I had to jump through getting help when I 
built a computer with my kids.

The help forum was on Discord.  Okay, so first I have to sign up.  Then I 
have to figure out what "channels" are, and where my question belongs.  And 
then there are "welcome" things, and so on and so forth.  While Discourse 
seems to have different names for these things, the level of complexity is 
still there.  That's what makes Q&A sites (not just ask, or the Stack* 
sites, but also Quora or whatever) popular.  There is ONE thing they do, 
and that's what you do.  You ask questions, you get answers.  

I'll be the first to admit that ask.sagemath looks a bit dated, and that 
the "0 years" bug is annoying, and that there are plenty of questions not 
followed up on.  (That's also the case for Sage questions on 
Stackoverflow.)  And I am impressed that there are still users helping each 
other with Sage and CoCalc stuff on the CoCalc Discord, which has long 
since been *officially* abandoned by CoCalc (though William checks once in 
a great while). Infrastructure/hosting has been a problem too, as noted at 
various points in the thread.

However, ask.sagemath seems stable enough right now in terms of actual 
functionality, and is just very easy for people to sign up for and use.  I 
think the community should be very hesitant to add additional barriers to 
participation by *users*, some of which (as is clear if you read enough 
posts) definitely are not going to be engaging in a more Discourse-like 
option.  Or, if we have to do something like that, it would be almost 
better to archive ask.sagemath and point people to Zulip, which seems (to 
the laity such as myself) to be pretty much like Discourse, except that 
there is already a (somewhat?) thriving number of Sage people using it!   

Still, the first thing should be to figure out if anyone has contacted the 
askbot developer to ask the relevant questions.  I see that he still 
participates regularly on his own forum, though (annoyingly) didn't respond 
to the questions Samuel L. asked recently.  

Not-as-random-as-you-think links:
* https://stackshare.io/stackups/discourse-vs-zulip (because they do seem 
similar)
* 
https://meta.discourse.org/t/forum-owners-how-do-you-fight-facebook-groups/166100/7
 
(because you wouldn't believe how many people I have to send to 
sage-support or ask from the Facebook Sage page, probably the worst 
possible interface for helping with technical things)
* 
https://meta.discourse.org/t/discord-is-taking-aim-at-discourse-how-does-discourse-remain-unique-and-stand-out-from-the-crowd/227765/6?page=4
 
(because we're all imperfect, and who knows how long Discourse or anything 
else will be around)

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