Sorry but I got it now You must edit it in: Tools-> Configuration -> Global -> Templates each template that you want to be with html and include the header Content-Type: text/html in it I think that is the only thing Thanks again :P
Joy Dragon unki no ryoushi On Wed, Jun 29, 2011 at 2:58 PM, Joy Dragon <[email protected]> wrote: > Thanks for that info. > But in this stage I'm not using any specific templates to reply. > I'm just typing stuff into the editor box. Where can I find the > default template or something like that so I can change it globally to > text/html? > > Joy Dragon unki no ryoushi > > > > On Wed, Jun 29, 2011 at 2:21 PM, Kevin Falcone > <[email protected]> wrote: >> On Wed, Jun 29, 2011 at 01:42:31PM -0400, Joy Dragon wrote: >>> I'm having trouble with a configuration of RT, because I have in my >>> instalation the wyswyg editor but in the outgoing email all the html >>> format is stripped. >>> If I try to reply a mail and in that reply I put a simple green and >>> bold text the output of the mail is just the text and all the html >>> format is gone >>> Where is that configuration? How can I tell if it's a RT configuration >>> problem or a mail server "feature"? >> >> I believe you need to review docs/customising/templates.pod and turn >> your templates into HTML mail >> >> -kevin >> >> >> -------- >> 2011 Training: http://bestpractical.com/services/training.html >> > -------- 2011 Training: http://bestpractical.com/services/training.html
