on the contrary, the users should always be informed of what is
happening in the admin department so they don't come and bother you. In the
end they are the stupid one's as far as the working of the puters go, so if
you tell them what's going on they feel a certain importants and they'll
respect you for that.
Let the information highway do what it's there for,
either through broadcast messages or a piece of paper, it doesn't matter as
long as you do it.
The bottom line is: It's your responsibillity as admin.
> Greg Thomas writes:
> >
> > >
> > > This is an honest query from someone who does not
> > > understand how the real world works. In my job, the OS
> > > is totally transparent to the users. It was VMS, now
> > > it's NT (with obvious hardware replacement). What the
> > > user sees (and what my graduate school books say
> > > management should focus on is the users)
> >
> > Must be lousy books.
>
> In the contrary. Especially in a corporate environment, the users simply
> don't care (and in fact they shouldn't have to) who made their computers,
> their OS or their applications - as long as they can get their jobs done -
> and these jobs are usually *not* playing around with computers or OSes but
> rather writing reports, performing measurements or simulations, doing
> calculations etc.pp. And yes, I think that IS people (and management)
> should
> indeed focus on the users. It's the IS people's job then to make sure that
> the users get the best solution that suits their needs (and to convince
> management that a particular solution *is* the best one... ...which can be
> rather difficult sometimes...)
>
> Just my 2p,
>
> Thomas
> --
> --------------------------------------------------------------------------
> ---
> The opinions expressed | Analog Devices BV,
> in this message are my | Raheen Industrial Estate, Limerick, Ireland
>
> own personal views! | http://www.bigfoot.com/~kaytan (priv.)
>
>
>
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