Vince, You'll want to register with them and get the "special number". You'll also get the grid code password. I tried reaching them two weeks ago and last week and couldn't get through. Kinda bummed as Schneider has been my go to for several years.
On Mon, Oct 23, 2023 at 5:29 PM Vince McClellan via RE-wrenches < re-wrenches@lists.re-wrenches.org> wrote: > Hello > Have any of you been in contact with tech support at Schneider? I haven't > worked with their equipment in several years. I'm working on repairing > another contractor's system, and when I tried to call tech support in the > middle of the day, no one answered the call. I remember several years ago > there was a special number to press once you were in the Schneider tech > support answering system, but if you followed the prompts you wouldn't > actually get to tech support. > > Thanks in advance to anyone who can help, > > Vince McClellan > > Energy Design > > NABCEP PV Installation Professional > > p. (541) 485-8122 f. (541) 338-8202 > > If you have received this email and are not the intended recipient, please > delete this email. Copying or using any part, content, or attachment of > this email is strictly prohibited. > > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > > -- Michael Morningstar Morningstar Electric PO Box 1494 Mount Shasta, CA 96067 530-921-0560 mjmornings...@gmail.com
_______________________________________________ List sponsored by Redwood Alliance Pay optional member dues here: http://re-wrenches.org List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
