This is totally normal w/ the displays. There IS an emergency charge setting…. 
You put AC into the AC out essentially AC coupling w/ the genset.  Page 222 
section 20.10. This works only w/ FLA batteries.
What was the issue w/ the generator battery? I install a small AC charger for 
the generator battery. There are “ auto start functions” 234.07 Auto gen start 
is also 235.01
Is there internet/ cell at the site? 
> On Dec 17, 2020, at 1:51 PM, William Miller <will...@millersolar.com> wrote:
> 
> Friends:
>  
> I have a client living off-grid with a Sunny Island system AC coupled to 
> Sunny Boy inverters.  They returned from being away to find the system 
> entirely shutdown due to cloudy weather, a dead generator cranking battery 
> and a water leak which ran two booster pumps continuously over a period of 
> time.  The displays on the Sunny Islands were blank and therefore the 
> inverters would not start.  
>  
> We put a new cranking battery into the generator and got it started, but with 
> no life in the Sunny Islands, neither the generator nor the Sunny Boys had 
> any possibility of reviving the discharged 6,000 amp-hour lead acid battery 
> array.  Fortunately after disconnecting the batteries for ten minutes, the 
> voltage rebounded just enough to start the Sunny Islands which allowed the 
> generator to connect and we were back in operation.
>  
> I am not sure why the displays went dead on the Sunny Islands.  I am on my 
> way back out to download and examine the SD card logs.  I have developed an 
> Excel tool to help me tabulate the data.  Maybe there is some clue in those 
> files. 
>  
> In the meantime I have these questions that those of you with more Sunny 
> Island experience might be able to answer:
>  
> 1.   Is it normal for the display screens on the Sunny Islands to go blank 
> after shutting off due to low battery voltage?
>  
> 2.   Is there an up-to-date option for remote monitoring that will send an 
> email if certain error conditions occur?
>  
> 3.   What would you do with a 6k AH battery bank with a voltage too low to 
> start a battery inverter or solar charge controller?
>  
> Thanks in advance.  The wrenches hive-mind is a huge asset.
>  
> William Miller
> Miller Solar
> 17395 Oak Road, Atascadero, CA 93422
> 805-438-5600
> www.millersolar.com <http://www.millersolar.com/>
> CA Lic. 773985
>  
>  
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