Friends:


I have a client living off-grid with a Sunny Island system AC coupled to
Sunny Boy inverters.  They returned from being away to find the system
entirely shutdown due to cloudy weather, a dead generator cranking battery
and a water leak which ran two booster pumps continuously over a period of
time.  The displays on the Sunny Islands were blank and therefore the
inverters would not start.



We put a new cranking battery into the generator and got it started, but
with no life in the Sunny Islands, neither the generator nor the Sunny Boys
had any possibility of reviving the discharged 6,000 amp-hour lead acid
battery array.  Fortunately after disconnecting the batteries for ten
minutes, the voltage rebounded just enough to start the Sunny Islands which
allowed the generator to connect and we were back in operation.



I am not sure why the displays went dead on the Sunny Islands.  I am on my
way back out to download and examine the SD card logs.  I have developed an
Excel tool to help me tabulate the data.  Maybe there is some clue in those
files.



In the meantime I have these questions that those of you with more Sunny
Island experience might be able to answer:



1.   Is it normal for the display screens on the Sunny Islands to go blank
after shutting off due to low battery voltage?



2.   Is there an up-to-date option for remote monitoring that will send an
email if certain error conditions occur?



3.   What would you do with a 6k AH battery bank with a voltage too low to
start a battery inverter or solar charge controller?



Thanks in advance.  The wrenches hive-mind is a huge asset.



William Miller

Miller Solar

17395 Oak Road, Atascadero, CA 93422

805-438-5600

www.millersolar.com

CA Lic. 773985
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