Hi all I hear what folks are saying about what my distributor should do and I’m caught. Because the OEM says it’s not a warranty issue and it’s not shipping damage.
The distributor is caught in the middle. Distributor cut me what I think is a good deal. I can send them back on my dime and get another pallet. That’s $1400+ for shipping and my time. Drive to town pay the forklift guy wait all day to meet the truck on both delivery and pickup. Which is another $.11 watt. Vs the $.13 discount that my distributor is giving me. Taken together is a $.24 per watt savings. So I take it the other way. The distributor is really helping me out. And I’ll be sure to give the distributor more biz. But I won’t buy CS again and you can be sure I’ll bad mouth them for years. It would have be nothing for them to cut me a deal. It shouldn’t have been the distributor who did. I haven’t stated the distributor specifically because there are many of you that feel they have done me wrong. I disagree and I don’t want them trashed. Jay > On Nov 5, 2020, at 2:55 PM, Jason Szumlanski > <ja...@floridasolardesigngroup.com> wrote: > > I would never accept this from my distributor. It would be going back with a > full refund or I'd take my business elsewhere. My distributor would never > accept this from a manufacturer I would think. That's the whole benefit of > having a middleman - they are paid to deal with these kinds of issue! > > Jason > > > > On Thu, Nov 5, 2020 at 3:36 PM Jay <jay.pe...@gmail.com> wrote: >> I wanted to give a final update as to this issue >> >> Canadian solar drew the line with “ it’s within tolerance, not a warranty >> issue” >> >> So I’m out of options from them. Quite disappointed and I won’t buy them >> again. >> >> My distributor was great and with their discount I feel a bit better. >> >> But any kind of return wasn’t on the table. >> >> Thanks >> >> Jay >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> There are two list archives for searching. When one doesn't work, try the >> other: >> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ >> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org >> >> List rules & etiquette: >> http://www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> http://www.members.re-wrenches.org > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org
_______________________________________________ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org There are two list archives for searching. When one doesn't work, try the other: https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org List rules & etiquette: http://www.re-wrenches.org/etiquette.htm Check out or update participant bios: http://www.members.re-wrenches.org
