I think I'm going to have to side with Jason. Many times my distributor
has eaten crow for stuff like this and of course there has been times
months after a delivery where I've found damage that I've had to eat.
Its the cost of doing business but if these were a fairly recent
delivery, the distributor should help.
$.02 worth
Bill
Feather River Solar Electric
Bill Battagin, Owner
4291 Nelson St.
Taylorsville, CA 95983
530.284.7849
CA Lic 874049
www.frenergy.net
On 11/5/2020 1:42 PM, Jason Szumlanski wrote:
I would never accept this from my distributor. It would be going back
with a full refund or I'd take my business elsewhere. My distributor
would never accept this from a manufacturer I would think. That's the
whole benefit of having a middleman - they are paid to deal with these
kinds of issue!
Jason
*
*
On Thu, Nov 5, 2020 at 3:36 PM Jay <jay.pe...@gmail.com
<mailto:jay.pe...@gmail.com>> wrote:
I wanted to give a final update as to this issue
Canadian solar drew the line with “ it’s within tolerance, not a
warranty issue”
So I’m out of options from them. Quite disappointed and I won’t
buy them again.
My distributor was great and with their discount I feel a bit better.
But any kind of return wasn’t on the table.
Thanks
Jay
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