I would never accept this from my distributor. It would be going back with a full refund or I'd take my business elsewhere. My distributor would never accept this from a manufacturer I would think. That's the whole benefit of having a middleman - they are paid to deal with these kinds of issue!
Jason On Thu, Nov 5, 2020 at 3:36 PM Jay <jay.pe...@gmail.com> wrote: > I wanted to give a final update as to this issue > > Canadian solar drew the line with “ it’s within tolerance, not a warranty > issue” > > So I’m out of options from them. Quite disappointed and I won’t buy them > again. > > My distributor was great and with their discount I feel a bit better. > > But any kind of return wasn’t on the table. > > Thanks > > Jay > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > <https://mailtrack.io/trace/link/e7638fe1caf8856886630dec5c8b54348dce4873?url=http%3A%2F%2Flists.re-wrenches.org%2Foptions.cgi%2Fre-wrenches-re-wrenches.org&userId=1613865&signature=167955de3836d8de> > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > <https://mailtrack.io/trace/link/8663154436a589500de59e69ef7d69c71e56a6ac?url=https%3A%2F%2Fwww.mail-archive.com%2Fre-wrenches%40lists.re-wrenches.org%2F&userId=1613865&signature=b669d015128aa0e5> > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > <https://mailtrack.io/trace/link/e63799d7acf7bdd7c293a5cbefbfcc3fb60e8522?url=http%3A%2F%2Flists.re-wrenches.org%2Fpipermail%2Fre-wrenches-re-wrenches.org&userId=1613865&signature=5fafc3bdcdbe4102> > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > <https://mailtrack.io/trace/link/80484c8bc0f1f57657fdd2e3a6a3ee20fa854112?url=http%3A%2F%2Fwww.re-wrenches.org%2Fetiquette.htm&userId=1613865&signature=d6a5e0251cc78820> > > Check out or update participant bios: > http://www.members.re-wrenches.org > <https://mailtrack.io/trace/link/323774c4bd6759d3cdd33e4d772fb2a57798af2b?url=http%3A%2F%2Fwww.members.re-wrenches.org&userId=1613865&signature=f6c6da9f2d3e6064> > >
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