interested to know if folks are having issues with specific models or it's all across the board? if it's all across the board, i (like jay) would be interested to know what people are moving on towards. especially for smaller commercial 3phase projects. adam
On Thu, Jul 23, 2020 at 11:57 AM MiJo Nels <[email protected]> wrote: > We also, have found this to be the case. Now I feel like I'm in a bad > marriage with them. We consistantly wait longer than we are told for > replacement product, constantly hearing the same repetitious verbiage from > them "just wait a little longer, we'll be able to control your coffee maker > with your inverter soon".. or the old "Q1 Q2 Q3" promises for equipment or > to get thru beta testing.. .. I too. . . am "Done". . . > > Joe Nelson > > Project Manager C-46/C-10 > Sustainable Energy Group Inc., A California Corporation > > CSL# 868816 > www.SustainableEnergyGroup.com > 530-273-4422 (Office) > > 530-217-8385 (Cell) > >  > >     > > > ------------------------------ > *From:* RE-wrenches <[email protected]> on behalf > of Jay <[email protected]> > *Sent:* Thursday, July 23, 2020 7:47:31 AM > *To:* RE-wrenches <[email protected]> > *Subject:* Re: [RE-wrenches] Solar Edge...continuous saga of 181/183 > hardware failures...moving on to another inverter. > > Hi Scot and others > > I’ve heard these horror stories about SE > > What is the best replacement for SE at this point? > > Thanks > > Jay > > > > > > On Jul 23, 2020, at 5:57 AM, [email protected] wrote: > > > > Time has finally come to move on from SolarEdge. > > > > Now replacing the THIRD inverter for one customer alone that has the > infamous 181/183 hardware failure error code again. First one replaced in > Sept 2019. Second failure and RMA July 6th 2020, and now this third > failure on that replacement inverter. > > > > We have had 24 total RMAs at quick count and it is eating into our > credibility. > > > > Solar Edge provided a briefing to me about two months ago acknowledging > that their manufacturing quality control issues bordered on a recall, but > opted to stay silent and let the installers keep suffering for their > materiel and design issues. I was advised that the batch of deficient > inverters and their manufacture time frame meant I just needed to get > through this summer…perhaps but not another summer ever like this. > > > > No more. Au revoir, Solar Edge. > > > > <image003.png> > > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: [email protected] > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org > >
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