This number and extension should only be used if you have previously filled out their online form to be included as an installer in their records.
We had an extensive discussion revolving around this new procedure in the recent past here on this forum. From: RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> On Behalf Of Mac Lewis Sent: Thursday, February 28, 2019 6:54 PM To: RE-wrenches <re-wrenches@lists.re-wrenches.org> Subject: Re: [RE-wrenches] Schneider SW 4048 error Hi Laura, First thing I would try is to update the firmware. Eeprom is a type of memory so maybe you have a bad board but I have remedied this error with a firmware update. Here is what works with Schneider tech support last I checked: (833)391-8640 option 8 Good luck On Thu, Feb 28, 2019 at 4:28 PM Laura Conchelos <lauraconche...@gmail.com <mailto:lauraconche...@gmail.com> > wrote: Howdy, I have a Schneider 4048 being used off-grid and it keeps turning off. It shows errors 52-56, all of which are EEPROM ERROR. There is no fault light and the inverter can be turned on again and runs for a couple of hours before it seems to happen again. In the manual it says: "Clear the fault and check the latest configuration made or any recent configurations. If fault detection reoccurs or occurs frequently, service is required." I can't think of anything I configured that would cause this. And Schneider has you fill out a web form rather than answer a phone call apparently. Does anyone have a good tech support number for Schneider? Thanks! Laura _______________________________________________ List sponsored by Redwood Alliance List Address: RE-wrenches@lists.re-wrenches.org <mailto:RE-wrenches@lists.re-wrenches.org> Change listserver email address & settings: http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org List-Archive: http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html List rules & etiquette: www.re-wrenches.org/etiquette.htm <http://www.re-wrenches.org/etiquette.htm> Check out or update participant bios: www.members.re-wrenches.org <http://www.members.re-wrenches.org> -- Mac Lewis "Yo solo sé que no sé nada." -Sócrates
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