Mark - Have you checked out the enphase website regarding the warranty? I think it is clear that the warranty is 15 years, not 10 years. Check out the Enphase details on the warranty below:
http://www.enphaseenergy.com/support/enphaseentrust/warranty.cfm 15-year Standard Limited Warranty Enphase Energy offers the following industry-leading warranty: * 15-year standard limited warranty * Covers Enphase micro-inverters * Covers defects in workmanship and materials FAQ Does the 15-year limited warranty have an additional cost? No. Unlike with other inverters, the 15-year limited warranty is standard with all Enphase micro-inverters. Why is Enphase Energy offering a 15-year limited warranty? Our ability to offer this industry-leading limited warranty is a reflection of the confidence we have in our products due to 3.5 million hours of production and a Mean Time Between Failure (MTBF) rating of 119 years. What does the Enphase 15-year limited warranty cover? The 15-year standard limited warranty covers Enphase micro-inverters the core power production component. Other Enphase equipment which is less mission-critical is covered by their respective Enphase standard limited warranties. I purchased Enphase equipment prior to the announcement of the 15-year limited warranty in October 2008. Is the equipment I purchased also covered by the 15-year standard limited warranty? Yes. All Enphase micro-inverters regardless of purchase date are covered by the 15-year standard limited warranty. Greg Seelhorst Installation Manager NABCEP Certified Solar PV Installer® Solar Works 400 Morris Street, Suite C Sebastopol, CA 95472 707-829-2518 (work) 707-849-6819 (cell) 707-829-8283 (fax) CA Solar License (C-46) #878231 On 10/24/08 6:27 PM, "Mark Frye" <[EMAIL PROTECTED]> wrote: > I was disappointed by the Enphase warranty and service support program. > > I would expect something better than the industry standard 10 year warranty > for a product like this. I would take a really strong warranty and service > support agreement out to at least year 15 to inspire confidence in the > product. > > The customer could be sucking wind after years 13 or 15. The cost of going > out and replacing failed inverters piece meal as they go thru the failure > bell curve is really unsupportable. We may all be off the hook for CSI > warranties but it is real trouble for the customer who has an array with a > 25 year service life. > > If Enphase really believes that these inverters will be running fine out at > year 20, they should indicate that thru the warranty. If not, folks should > do some real careful life-cycle cost accounting before they go out and start > selling these things. > > Hey, if you are delivering a system with a 10 year design life, fine. But > if you are working on 25 year designs like I am, then the Enphase won't cut > it without much stronger commitment to long-term performance from the > vendor. > > :-) > > Mark Frye > Berkeley Solar Electric Systems > 303 Redbud Way > Nevada City, CA 95959 > (530) 401-8024 > www.berkeleysolar.com > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Bill Loesch > Sent: Friday, October 24, 2008 6:49 AM > To: RE-wrenches > Subject: [RE-wrenches] Request for Enphase inverter comments > > > Hi Gang, > > For the number of ads I've seen for the product, I am surprised that there > has been no discussion of the benefits/disadvantages of this micro inverter > product. > > TIA, > Bill Loesch > Solar 1 - Saint Louis Solar > 314 631 1094 > > _______________________________________________ > List sponsored by Home Power magazine > > List Address: RE-wrenches@lists.re-wrenches.org > > Options & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out participant bios: > www.members.re-wrenches.org > > _______________________________________________ > List sponsored by Home Power magazine > > List Address: RE-wrenches@lists.re-wrenches.org > > Options & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out participant bios: > www.members.re-wrenches.org >
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