This certainly gives me pause and I think is an important call to due caution. I try to be extremely vigilant when awaiting frames/bikes, maybe even to the detriment of my peace of mind! However, stuff happens and insurance is key. Had one instance where a Rivendell Quickbeam via Bikeflights went MIA (thankfully and miraculously recovered after doggedly pursuing a claim) as well as an unfortunate experience dealing with the grand debacle of a "pro" shop shipping a Toyo Rivendell Atlantis in a box with NO tape-- WTH (somehow nothing missing and no damage). I suppose all that is luck minus the few additional gray hairs... With frames it's less of an ordeal (sometimes still sketchy) but with bicycles that need to be signed for I tend to be at the ready... As far as working with a distant shop, even the seller's choice, i do sadly now feel a modicum of unease. But ymmv and communication is key. Even the seller with the untaped Atlantis had some choice words to deliver for "his" shop and I have absolutely had the exact opposite experience (and always lead on this history) of lbs across country being TOP notch. Very bad dream to finally get the grail Atlantis and it shows up with the box lids flapping though!
-Nick On Friday, January 10, 2025, Doug H. <dhansford1...@gmail.com> wrote: > Chris, > The same happened to me in 2024. The bicycle sat at the bicycle shop for > almost a week. Then the shop was kind enough to drive it to a UPS store. > Unfortunately, My beautiful Roadini was lost in transit, I think in > Colorado. I stress to all of you to purchase insurance, as I did. I was > reimbursed for the value of the bike plus the shipping cost. My buyer, > Valerie was so gracious through the whole process though which was so nice. > Both of us were made whole financially but I'm so bummed that that > beautiful bike is lost. I do wonder what became of it. > Doug > Athens, Ga > > On Friday, January 10, 2025 at 7:47:38 PM UTC-5 Johnny Alien wrote: > >> Hot tip!! You can create a fee UPS account and use it to schedule any >> pickup for anything at any time regardless if you bought the label through >> them. I think its around $5-8. Just go into your UPS account and hit >> "schedule a pickup" and add the label and place of pickup. >> >> On Friday, January 10, 2025 at 7:08:32 PM UTC-5 Steve wrote: >> >>> Thanks for sharing! Now I know. >>> >>> On Friday, January 10, 2025 at 6:15:15 PM UTC-5 nmtr...@gmail.com wrote: >>> >>>> Hi Riv Owners, >>>> >>>> So probably most of you know how this works better than I, but just in >>>> case I can save even one person the aggravation I am going through, I want >>>> to pass some advice on. >>>> >>>> I just bought a Riv Platy (yay!) from a bike shop in CA, and am having >>>> it shipped to NM via BikeFlights. The BikeFlights web interface is great, >>>> but it's still a bit confusing if you haven't done this before (trust me, >>>> it is). Anyway, before I had even placed the BikeFlights order and without >>>> my asking, the bike shop guys told me to choose the no cost option for >>>> pickup because UPS stops by their shop every day, and I could save some >>>> money. I was glad for any advice on this and so chose that option, even >>>> though I noticed that it only saved me $5 on a shipping that costs ~$300 >>>> with the insurance. Unfortunately, as it turns out, in the following 2.5 >>>> days (starting Wednesday noon), UPS never showed up, and unless they show >>>> up in the remaining few hours of the day, the next pickup will be Monday. >>>> So, the well-meaning bike shop guys (they are really nice!) tried to save >>>> me $5 on a $300 shipping and the likely result is that I incurred something >>>> like a 5 day delay in a very costly process. Even worse, I'm headed out of >>>> town next Thursday morning for 4 days, so unless a shipping miracle occurs, >>>> my wife will not be able to ride her bike until I get back in town and set >>>> it up, so almost 2 weeks after we scheduled the shipping. Ouch!! Could this >>>> have gone more poorly? >>>> >>>> Now that I get how this works I would NEVER choose the option to *not* >>>> schedule a pickup when shipping from a bike shop and I called the bike shop >>>> guys and (calmly, nicely) told them that they should make sure customers >>>> understand the possible downside of their advice. >>>> >>>> In the end, we will get the bike and I'm sure love it, but what a mess >>>> this has been, and I can only hope that I can save someone from going >>>> through it. For sure, I won't make this mistake again. >>>> >>>> Probably a different one, though... >>>> >>>> regards, >>>> >>>> Chris Young >>>> (sadly waiting for a Platy) >>>> >>> -- > You received this message because you are subscribed to the Google Groups > "RBW Owners Bunch" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to rbw-owners-bunch+unsubscr...@googlegroups.com. > To view this discussion visit https://groups.google.com/d/ > msgid/rbw-owners-bunch/91edfb89-a167-4418-aaa6- > 14bd35b42978n%40googlegroups.com > <https://groups.google.com/d/msgid/rbw-owners-bunch/91edfb89-a167-4418-aaa6-14bd35b42978n%40googlegroups.com?utm_medium=email&utm_source=footer> > . > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To view this discussion visit https://groups.google.com/d/msgid/rbw-owners-bunch/CA%2Bpm_GoDnTevSX27zY6TE04Hw6U0VerC5bECXVYSGEYKjGk%3DKg%40mail.gmail.com.
