Did you fix it?  Are you determined to try to fix it yourself, or do you 
want to remove it and send it to me?  

If you are determined to fix it yourself, then I'll try to describe what 
I'd do to fix it.  

1.  Shifter is installed on the pod
2. Push the shift lever all the way down
3. remove the shifter, but leave the chrome washer on the pod
4.  What position is the chrome washer in?  Is it in the right position, 
with the key(bump) pointed DOWN?  Is it rotated 90 degrees clockwise?  Is 
it rotated 180 degrees?  Is it rotated 270 degrees clockwise?  
5.  If it is in the right position, reinstall the shifter and use it.  If 
it has the right number of clicks, you're done and it works.  If it doesn't 
have the right amount of clicks, it's broken.  Throw it away.  
6.  If it is in the wrong position in step 4, rotate the chrome washer 90 
degrees counter-clockwise and return to step 1.  

That's it. 

Bill

On Wednesday, June 5, 2019 at 11:11:25 AM UTC-7, Dave Redmon wrote:
>
> Thanks for your offer, Bill. Is an internal "reset" of that inner ring  
> required? (I can't budge it even a little.)  Is that something my LBS can 
> handle?  To be fair, my LBS mech did not install the shifters on the 
> handlebars--I did.
>
> Dave
>
> On Wed, Jun 5, 2019, 12:41 PM Bill Lindsay <[email protected] 
> <javascript:> wrote:
>
>> Dave 
>>
>> No problem. Just mail it to me and I’ll fix it and mail it back to you. 
>>
>> Bill
>>
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