Dave

The bar end "pod", the part that goes into the handlebar, has a square 
shaped protuberence on it.  The first piece you put on is a chrome base 
piece.  It looks like this:


See how the external shape of that washer piece is round?  See how there's 
a raised inner part that is round, but it has a bump, a keyway part off 
that raised part.  See it?  When you put that chrome washer piece onto the 
square protuberance on the barcon pod, that bump, that key part is pointing 
DOWN.  It's not totally straight down, because that square thing will have 
a bit of an angle to it, but it is absolutely the MOST DOWN of the four 
possible choices.  When the washer is in that position, the shifter will 
fit onto the washer in only one position.  From there, you should find all 
your clicks.  You will conclude that you previously had that washer rotated 
90 degrees and you lost 90 degrees of your clicks.  

Bill Lindsay
El Cerrito, CA

On Tuesday, June 4, 2019 at 4:12:24 PM UTC-7, Dave Redmon wrote:
>
> Joe, you may be onto something important. With the cable released from the 
> RD and the 9 speed bar end shifter in index mode, I hear only 3 or 4 clicks 
> as I move the shifter from bottom to top. 
>
> I've used similar Shimano BES over the years (mostly 7 speed), so I felt 
> comfortable installing this 9 speed shifter on the right side of the 
> handlebar. 
>
> I took the BES apart and put it back together in the same way I've 
> successfully installed 7 speed units, but I get the same results. Where can 
> I find accurate instructions on how to do this?
>
> Btw, I've removed the barrel adjuster and installed the cable on the side 
> of the bolt nearest me--not behind the bolt as I usually do. (Bill from El 
> Cerrito had advised this in a similar situation some time earlier on this 
> board.) 
>
> This us quite a learning experience for me.
>
> Dave
>
> On Tue, Jun 4, 2019, 9:20 AM Joe Bernard <[email protected] <javascript:> 
> wrote:
>
>> Going back over your original post, it sounds like it's indexing 
>> correctly, just not all the way across the cassette. I think your LBS 
>> mounted the bar-end in the wrong orientation and it's not clicking through 
>> all 9 steps. Everyone who's used these has made this mistake at least once. 
>>
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