Same experience. They claimed it was delivered. They were unable to send me tracking number, and said they would refund. Didn't answer any follow up emails for a month as I never got the refund. Ultimately had to go through my bank. Fortunately, I saved all emails and documentation and had them on record that they would refund the amount. Was about a week and a half of back and forth between my bank and I, but got it cleared.
On Wednesday, March 9, 2016 at 11:08:40 AM UTC-5, Matthew J wrote: > > Got here too late. Very happy with my Pass Stow. >> >> > n.b.: While the Freight Bag Dan mentions above looks nice, my experience > with the company is very bad. I paid for one on line. Bag never showed. > All my e-mails were for naught. I guess I could have sued, but being out > of state makes pressing a small claims case throwing good money after bad. > > The Swift Pelican I ultimately got works well. > -- You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To unsubscribe from this group and stop receiving emails from it, send an email to rbw-owners-bunch+unsubscr...@googlegroups.com. To post to this group, send email to rbw-owners-bunch@googlegroups.com. Visit this group at https://groups.google.com/group/rbw-owners-bunch. For more options, visit https://groups.google.com/d/optout.