Jason Haar wrote:

>There is code in Q-S that is meant to detect when the qmail-smtpd
>process that called it dies, maybe it isn't working. I'll take a look.
>
>  
>

I can't replicate the problem. I just edited qmail-scanner-queue.pl and
put a "sleep 1200" just before clamdscan was called (thus emulating Q-S
sitting there for ages waiting for clamdscan to return). After 20
minutes (the MAXTIME setting in Q-S) the alarm triggered and Q-S exited
"Maximum time exceeded. Something cannot handle this message." and a
"451 qq temporary problem" to my telnet session where I have manually
entered the message. No message sent - as expected

I then did the same thing, but this time only waited a minute before
manually killing the SMTP session (emulating your situation of the
client giving up). The qmail-scanner-queue.pl process continued existing
for that 20 minutes, then exited as above - no message was sent - as
expected.

Whoah! Wait a minute - I just spotted this in your original mail

> The sending server that we have had the most trouble with 
> is a sendmail server with a 3 minute timeout between when they finish 
> sending the data and when they expect us to say 'OK'.


3 minutes?!? That's a tad short. That really gives them very little
leeway for remote systems to process under load. I still think
something's wrong with your clamd - or you actually have loaded systems
that just can't process large messages in such a timeframe. I know you
said you have high-end servers - but "high end" doesn't mean anything if
they are under "high load"... What kind of load are they experiencing?
What is the load average on them? If it usually lies below 1.0, then
that's great - but if it generally lies above 1.0, then that means they
are under load. Load averages over 10.0 would make me *expect* to see
your situation :-)


-- 
Cheers

Jason Haar
Information Security Manager, Trimble Navigation Ltd.
Phone: +64 3 9635 377 Fax: +64 3 9635 417
PGP Fingerprint: 7A2E 0407 C9A6 CAF6 2B9F 8422 C063 5EBB FE1D 66D1



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