Ned Batchelder wrote: > You are still talking about whether Armin is right, and whether he > writes well, about flaws in his statistics, etc. I'm talking about the > fact that an organization (Python core development) has a product > (Python 3) that is getting bad press. Popular and vocal customers > (Armin, Kenneth, and others) are unhappy. What is being done to make > them happy? Who is working with them? They are not unique, and their > viewpoints are not outliers. > > I'm not talking about the technical details of bytes and Unicode. I'm > talking about making customers happy.
Oh? How much did Armin pay for his Python support? If he didn't pay, he's not a customer. He's a user. When something gets bad press, the normal process is to first determine just how justified that bad press is. (Unless, of course, you're more interested in just *covering it up* than fixing the problem.) The best solutions are: - if the bad press is justified, admit it, and fix the problems; - if the bad press is not justified, try to educate Armin (and others) so they stop blaming Python for their own errors; try to counter their bad press with good press; or ignore it, knowing that the internet is notoriously fickle and in a week people will be hating on Go, or Ruby instead. But I get the idea from your post that you don't want to talk about the technical details of bytes and Unicode, and by extension, whether Python 3 is better or worse than Python 2. That makes it impossible to determine how valid the bad press is, which leaves us hamstrung. Our only responses are: - Patronise him. "Yes yes, you poor little thing, we feel your pain. But what can we do about it?" - Abuse him and hope he shuts up. - Give in to his (and by extension, everyone elses) complaints, whether justified or not, and make Python worse. - Counter his bad press with good press, and come across as arrogant idiots by denying actual real problems (if any). - Wait for the Internet to move on. -- Steven -- https://mail.python.org/mailman/listinfo/python-list
