Hey Pete - I totally hear ya... 

For my AlienWare computer - ALL support (Tech, Sales, Financial) - is
ALL located in like South America. I forget the exact location. And
almost every time I get people on the phone who sound like clueless
idiots. And, owning this Alienware Laptop has been the worst HW
ownership fiasco ever! I sent it back to them TWICE already - and they
could never fix all the problems - and claimed I should send it back
again - at which point I said I wanted to get rid of it - and can't they
swap me for a Dell (since Dell owns them now). They claimed they are not
directly linked, so its not possible - and, besides - I've had the
laptop for over a year now - and there's nothing they can do (like
refunding $$$) - except for me to send it in for repairs again (at which
point they would WIPE the whole system again - without ACTUALY fixing
the heart of the problems)!

As for Virgin Mobil - I have one also - kinda my pay-as-you-go backup
phone. I tried calling them several times - and those people on the
phone sounded like MORE Idiots than the Alienware support people. Plus -
they are in some massive room with Shitloads of other people and its
HORRIBLY Noisy - I could barely hear them on the phone cause of the
background noise - and I would keep demanding they repeat what they
said...

I sure HATE calling Tech support!

Oh - by the way - I think this thread should have been posted in [OT] -
since its kinda too far off topic - and only relates in regards to
mentioned Gateway. But, that just my opinion - and along with $2.50 I
can get on a subway in NYC!

:-)
-K-

-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Pete Theisen
Sent: Tuesday, March 09, 2010 12:02 AM

Hi Everybody,

Gateway came up at the top of the search. Doesn't look like any cell
phone services are supported in the US...

I had occasion to call Gateway a while ago...

But today when my Virgin Mobil service gummed up, the phone team turned
out to be in the Philippines...
--
Regards,

Pete
http://pete-theisen.com/

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