On Mon, Mar 28, 2016 at 9:31 AM, Ken Dibble <[email protected]> wrote:
>
> Is it an "industry standard" for these systems to fail to pass through basic
> signaling from the PSTN (public switched telephone network) to the ears of
> people using the phones?
>
> We recently purchased such a system and, while it transmit a "ringing"
> signal when we dial a number outside our system, it does not transmit "busy"
> signals when the line we dialed is engaged. It also does not transmit fax
> tones when we dial a fax number (useful for diagnosing faxing problems), nor
> does it transmit recorded audio from a phone company, such as "The number
> you have reached is no longer in service" (useful for what should be obvious
> reasons).
>

None of that sounds right. A VOIP/PBX system should have more features
than the old copper circuits, not less.


-- 
Ted Roche
Ted Roche & Associates, LLC
http://www.tedroche.com

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