On 12 September 2014 16:18, Frank Cazabon <[email protected]> wrote:
> Hi,
>
> I have an old system written in VFP 9 (started in VFP 6 I think) that has
> been in use every work day for the last 12 years or so doing 500 to 600
> transactions a day.  Half of those transactions involve automatically
> printing a label when a record gets saved. The label gets printed on a Dymo
> LabelWriter.
>
> Within the last few weeks the client has been complaining that sometimes the
> label is not automatically being printed (most of the time it works).  They
> then have to manually print it and when they do it manually it works.  This
> apparently is occurring on any of their 11 workstations.  When I check the
> print queues of all the printers on the PC, none have any documents pending
> so it looks like the print job has disappeared.  Another site with 6
> workstations has not complained about the problem and both sites are running
> the same version of my application.

Are print events logged in the Windows Event log?  Might be worth checking.

-- 
Paul

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