I've seen this a few times with some companies. I'm expecting an email
from, say, example.com

They say it's bouncing. I check the logs and there's a RCPT 450 Sender
address rejected: domain not found. The email is being sent from
email.example.com, but that subdomain doesn't exist, can't be pinged. This
is a trusted sender, can I somehow whitelist this domain?

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