On 7/10/19 5:36 AM, martin f krafft wrote:
Folks,

I hope this is not too off-topic, but I figure this is the best mailing list because we're probably not in this boat alone, wherein we're annoyed (very) and a bit helpless about Google. I have to ask here, because Google of course doesn't care about us.

We operate several postfix mailservers with hundreds of users, and the rate at which these users find their emails spamfiled on the side of Gmail recipients is increasing.

And yet, we're doing everything we can! SPF is configured, DMARC is configured, DKIM works. And we've even registered the domains and MXs with Google's Postmaster services, https://postmaster.google.com/.

We get this question on IRC a lot as well, it's a common problem. The generic answer I always give is this:

If you're having problems getting your mail received by major ESPs you should first check your fcrdns*, then make sure you have SPF, DKIM and DMARC configured.** Sign up for the dnswl at http://www.dnswl.org. Also sign up for ESP-specific programs such as feedback loops, Google postmaster tools and Microsoft's SNDS. Check the individual postmaster pages for each ESP that you're having problems with to make sure that you're in compliance with all of their policies and if you still have problems contact the support for the ESP. Also check to make sure you're not on any DNSRBLs and submit removal requests from any you appear on.***

* http://en.wikipedia.org/wiki/Forward_Confirmed_reverse_DNS: your IP address should resolve to $myhostname, which in turn should resolve back to your IP.

** If you just need a DMARC policy to help satisfy ESP recommendations you can use this to basically tell servers not to enforce DMARC on your mail: _dmarc.example.com. TXT "v=DMARC1;p=none;adkim=r;aspf=r;pct=0"

*** http://multirbl.valli.org/

... I know that you're at least doing some of these things from your message, but I would recommend that you go through the above carefully and do everything listed before you attempt to contact the ESP services for help.


Peter

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