On Sat, Feb 02, 2019 at 11:46:35AM -0500, micah anderson wrote:
> SH Development <listacco...@starionline.com> writes:
> 
> > I'm about at my wits end with Google.
> >
> > A couple of weeks ago, we had a user account get compromised.  About 
> > 11,000 spam emails were sent through the account over a 24 hour period 
> > before we caught it and shut it down.
> 
> I know it doesn't help your current situation, but I highly suggest you
> setup postfwd with some sending limits, so that this does not happen
> again in the future.
> 

Seconded.  Setting sending limits, with a process for expanding the
limit for customers who legitimately need expansion, completely stopped
us being added to RBLs at my former employer.  

The customers who needed more messages per hour/day got a lecture
about keeping their passwords safe and an explanation of the financial
penalties we would exact from them should their account get us RBLed.

For us, 100/hour 500/day was a sufficient default for 99.99% of our
users.  We had maybe 25 clients setup with expanded limits five years
after implementing the policy deamon.

We also trolled the log files to count the total number of e-mails
sent per user each day.  We got an emailed report hourly.  We often
identified compromised accounts before they hit the limits when the
spammer was sneaky enough to slow send.  Submitting e-mail from three
continents in an hour is a pretty good indicator of a compromised
account.

PolicyD meant it was okay if we took some time for sleep or missed the
hourly reports for a weekend.

-- 
Scott Lambert                    KC5MLE                       Unix SysAdmin
lamb...@lambertfam.org

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