Sorry, my mail flow is Mail from internet -> barracuda appliance (MX) -> smtp server running postfix -> destination mail server where mailbox resides.
My point is I checked all 5 cudas manually as well as syslog data going to SPLUNK. There is no record of any rejected email, only the one that got delivered. So If I did not miss any logs, they only sent ONE email, And the CC field is just extra info. >From this thread I think the sender has to send an individual email to each >address, so this example should have sent 4 emails, 1 TO, and 3 CC I feel good about asking the sender what happened on their end. Thanks for all the insight everyone. Cheers. -ALF -Angelo Fazzina Operating Systems Programmer / Analyst University of Connecticut, UITS, SSG, Server Systems 860-486-9075 -----Original Message----- From: owner-postfix-us...@postfix.org [mailto:owner-postfix-us...@postfix.org] On Behalf Of Viktor Dukhovni Sent: Friday, January 13, 2017 4:11 PM To: Postfix users <postfix-users@postfix.org> Subject: Re: need help finding a missing email. thanks for looking > On Jan 13, 2017, at 4:06 PM, Fazzina, Angelo <angelo.fazz...@uconn.edu> wrote: > > I will ask the sender to check his mail server to verify he actually sent two > emails and not one, as the logs I have seem to show. The logs show that one recipient was received. They DO NOT show that only one was sent. If your system rejected one of the recipients, then that recipient is not counted in the qmgr(8) recipient count. You need to search your logs for the email address of the rejected recipient, as Postfix logs rejections. > As you may have guessed MX record is to appliances, not servers I can get to > the OS on, so I have to use GUI to search logs. No idea what that means. You need to explain how mail flows into your system. Do you have MX host appliances in front of Postfix? Is Postfix running on an appliance? ... -- Viktor.
