On Tue, 2015-07-28 at 16:50 -0400, Alex wrote:
> Hi Andrew,
> 
> > > This requires that you have access to the account from which the email
> > > is being forwarded, correct? In my case, it is a single remote sender
> > > that is being forwarded on to gmail.
> > 
> > No, you need access to the account *to* which the email is forwarded. So 
> > assuming that the scenario is someone who has their own personal domain and 
> > is
> > forwarding it to a gmail account that they own, then it should be possible.
> > 
> > Of course, it would require each of your users to make this change, but 
> > they 
> > have the incentive to do so if it stops all their email ending up in their 
> > spam folder.
> 
> Can I ask you to clarify? I'm not sure I understand.
> 
> I'm trying to accomplish this for one specific mailbox right now.
> 
> I have u...@company1.com sends mail to me at supp...@mycompany.com,
> which then forwards it to u...@gmail.com where it is tagged as spam.
> 
> I've added supp...@mycompany.com as an alternative address in gmail. I
> don't have access to u...@company1.com.

Yes, exactly that. You're telling Google Mail that mail arriving at 
u...@gmail.com
might have actually been sent to supp...@mycompany.com instead. At least, that's
the way I understand it, from reading the support topic previously posted.

> Is that what you're doing?

I've not actually tried it myself. It's just that I had a user with a similar
problem (forwarding via my server), and this seemed to resolve it for them.

Andy

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