On Tue, 2015-07-28 at 16:50 -0400, Alex wrote: > Hi Andrew, > > > > This requires that you have access to the account from which the email > > > is being forwarded, correct? In my case, it is a single remote sender > > > that is being forwarded on to gmail. > > > > No, you need access to the account *to* which the email is forwarded. So > > assuming that the scenario is someone who has their own personal domain and > > is > > forwarding it to a gmail account that they own, then it should be possible. > > > > Of course, it would require each of your users to make this change, but > > they > > have the incentive to do so if it stops all their email ending up in their > > spam folder. > > Can I ask you to clarify? I'm not sure I understand. > > I'm trying to accomplish this for one specific mailbox right now. > > I have u...@company1.com sends mail to me at supp...@mycompany.com, > which then forwards it to u...@gmail.com where it is tagged as spam. > > I've added supp...@mycompany.com as an alternative address in gmail. I > don't have access to u...@company1.com.
Yes, exactly that. You're telling Google Mail that mail arriving at u...@gmail.com might have actually been sent to supp...@mycompany.com instead. At least, that's the way I understand it, from reading the support topic previously posted. > Is that what you're doing? I've not actually tried it myself. It's just that I had a user with a similar problem (forwarding via my server), and this seemed to resolve it for them. Andy